paramedic

emergency medical technician

communication specialist

captain

registered nurse - critical care

Ameripro EMS

I do not recommend working for this company under any circumstances.

My experience here was, without question, the most unprofessional and disheartening I have ever had in EMS. From the very beginning, there was a clear lack of structure, accountability, and basic respect for employees. Management consistently demonstrated poor leadership, favoritism, and an unwillingness to address serious concerns within the workplace.

One of the most troubling aspects of this company is the culture. There is a noticeable lack of empathy toward employees, especially in a field where compassion and support should be foundational. Staff are treated as expendable rather than valued team members, and concerns about workload, mental health, and overall well-being are often ignored or dismissed.

Additionally, there are serious issues with fairness and equality. There is an evident pattern of favoritism and discriminatory behavior that creates a toxic and uncomfortable work environment. Instead of fostering teamwork and professionalism, the company allows bias and personal relationships to influence decisions, which directly impacts morale and trust among employees.

Professional standards are not upheld. Policies are inconsistently enforced, and management often overlooks inappropriate behavior, particularly when it involves certain individuals. This creates an environment where accountability is lacking and professionalism is not a priority.

In EMS, we are expected to operate with integrity, compassion, and teamwork. Unfortunately, this company fails to meet those standards on every level. Employees deserve to feel supported, respected, and treated fairly—none of which I experienced during my time here.

If you are considering employment with this company, I strongly encourage you to carefully explore other options. There are far better organizations out there that value their employees and uphold the standards that this profession demands.

Working as an ambulance driver at AmeriPro EMS offers a unique blend of structure and unpredictability. A typical day starts early—usually with vehicle checks, and equipment inventory. Ensuring the ambulance is stocked, sanitized, and mechanically sound is essential; AmeriPro emphasizes readiness and safety from the moment you clock in.

Once the shift starts, most of the calls involve non-emergency medical transport—taking patients to dialysis appointments, discharges from hospitals, or transfers between care facilities. These rides can be routine, but they require a high level of professionalism, patience, and empathy. The patients often rely on you for comfort and conversation as much as for the ride itself.

Throughout the day, there may be periods of downtime between calls. Some use this time for vehicle upkeep or catching up on documentation. The communication with dispatch is generally efficient, and the company uses GPS and tablet-based systems that streamline logistics.

The job isn’t without challenges—traffic, tight schedules, or occasionally difficult patient situations can add stress—but the support from fellow EMTs, dispatchers, and supervisors helps keep things manageable. AmeriPro tends to foster a collaborative environment where team members look out for each other.

Overall, it’s a rewarding role for those who value service and don’t mind the physical and emotional demands. While it’s not the high-adrenaline emergency response job most associate with ambulances, it offers consistent work, decent hours, and the satisfaction of helping people every day

● Work-life balance
Be careful. I was often directed to keep employees past their shifts. Supervisors and paramedics are often promised the world, when in reality they only care about bottom line. Unfortunately this means high turnover, misguided operations, lack of empathy towards employees, manipulating HR to guide the company’s interest over employees. Bottom line they are no different than any other private EMS company. They offer higher salaries but often cancel shifts in an effort to keep money in their pocket and not yours. Toxic.

● Pay & benefits
During the hiring process they offer high salaries then negotiate down to make the employee look less experienced or valuable to the organization, resulting in a lesser pay than discussed.

● Job security and advancement
FTO? Not something they adhere to. You'll be offered minimal training and held to a standard of high proficiency.

● Management
The “owners” have zero experience in Private EMS. They want profit and basically piggyback off of AMR business model while preaching of their “we’re special” mantra. Hint: they’re not special, they’re just like everyone else.

● Culture
Cutthroat

● Overall
Inexperienced people leading more inexperienced people in an endeavor to make money. They pretend to attract high salary while preaching how different they are. Laughable. The company is managed by an inept guy who plays his supervisors against eachother and enjoys chaos. It is toxic and they truly are unethical towards attracting candidates, by promising the world and delivering nothing but stress.

Working at AmeriPro EMS has been a meaningful experience overall, particularly for those who are passionate about patient care and enjoy working in a fast-paced environment. The company provides opportunities to gain strong hands-on clinical skills, especially for new EMTs and those preparing to advance into paramedic or nursing roles. The call volume varies, which means some days are steady and engaging while others are slower, allowing for downtime to catch up on documentation or station duties. Many of the crews are supportive and create a sense of teamwork and camaraderie, which can make long shifts feel more manageable.

However, like most EMS companies, the workload can be demanding. Shifts are long—often 12 to 24 hours—and staffing challenges can occasionally lead to increased responsibilities. Compensation and benefits are fair, though there is room for improvement in areas such as pay raises for experience and more structured opportunities for professional development. Management communication can vary by location, but supervisors are generally approachable and willing to listen when concerns are raised.

Overall, AmeriPro EMS is a solid place to grow your clinical foundation, learn to think quickly under pressure, and build strong patient care skills—especially for those early in their healthcare careers.

Shifts are 12 hours with no breaks. You answer phones and handle a radio system. Data entry is on a Computer Aided Dispatch system called Zoll. I come from a dispatch background with over 5 years of experience. 

I only received 2 days of training and after 5 days was expected to take over dispatching duties for Georgia operations with no notice and very little resources. I was told it would be unpaid because it would only be as a favor for a few days. A month later and my job duties had consistently been added to, again with no advance notice, no training, and little to no resources. Management misled staff with false information regarding the hiring status of new employees to keep us strung along doing extra work. 

After only 6 weeks I decided a company that treats much-needed employees like this in a time of crisis would only treat me worse when they weren't in need and I resigned. I have never felt worse about my treatment in a workplace due to the manipulation and unprofessionalism displayed by management. I sincerely hope things improve in the future.

I'm new to Jacksonville for about a year now.  I looked into all the other ambulance service providers in the area.  Ameripro was the most put together service in the area and was freshly 2 weeks new to the area.  The director has an extensive history of success and wants to continue to progress the company and become the primary leader in critical care transport in the area.  The company has only grown better over time and I believe it will continue.  Considering other options in the northern part of Florida, Ameripro would be my first choice to start a career with numerous roles for advancement available.  Leadership of the upper echelon visit frequently including the President who looks for input from all employees on progression of the company with even the lowest man on the totem pole in mind.  If you have a strong work ethic and believe in the values of Ameripro you will succeed within the company.  The company and the boots on the ground live by them.

Do what this company does and use them for your own personal benefit. Get into fire school and finish what you need to for EMT-P/RN/ETC. Once you can, LEAVE! do not let them suck you dry. This company is mismanaged, cutthroat, lacking experience, and do not care about your personal growth, success, or health. 

If you get sick, you will probably get fired. GOOD LUCK!

If you think you will be compensated for training, NOPE!

If you think you will be provided the skills to advance, promote, or transition to a more "career" role within the company, NEGATIVE.

Want to be compensated for doing additional training or certifications, NOT GOING TO HAPPEN.

You will be paid lower than you should, worked up to and just beyond your breaking point, refused breaks, treated like you're incompetent and untrained (because they do not train you btw), and all the while, expected to follow what management preaches while management jokes and laughs, and does nothing in the office all day.

PREPARE FOR LIVING H3LL.

A typical day at work would be a normal EMS shift. Come to work, be positive, do station duties, run calls, complete all reports, clean your unit, and go home. 
Working at AmeriPro, I have seen my management and leadership skills improve. We have an awesome leadership team with 24/7 availability. The culture is awesome here in Mitchell County. We keep negativity at bay the best that we can and we keep the atmosphere positive. Difficult conversations are had but they are necessary for growth in every clinician. 
The most rewarding part of my job is knowing I made a difference in the life of someone who was in need or even a family member or a bystander. Small acts of kindness goes a long way. The hardest part of the job, and it’s not all to hard, is managing personalities. 

What is the best part of working at the company?
The best part of working with this company is working with a few selected people but I will say working under management don't trust them I've noticed with this company if you don't fit into their little group you won't get nowhere

What is the most stressful part about working at the company?
The most stressful part of this company is lack of teamwork and lack of management encouragement to let you grow when you first start Management will judge you they will be determined to keep telling you if you don't catch on to let you go within a 8-week period

What is the work environment and culture like at the company?
The environment of this company is not worth it they will overstress you overwhelm you 

What is a typical day like for you at the company?
Typical day of my job was supposed to come in sign in take over taking calls setting up pick up times

If you are looking for a rescue shift, this is not the place for you. Pay is incredibly uneven, with rescue units making up to $10/hour less than IFT. The bare minimum is done by this company to make anyone happy. The insurance is god awful, the sad excuses they have for "ambulances" are so bad, it's a mockery. In many ambulances, you can't even sit properly in the captains chair because the stretcher goes too far back. On top of this, the scheduling department is HORRIBLE when it comes to PTO and time off. I am going to paramedic school through an opportunity offered by the company, and after almost a year I STILL have trouble getting the one day a week that I need covered for class off properly. On top of this, the company itself doesn't seem remotely care about the feedback from its employees. As long as IFT is covered the higher ups couldn't care any less. Please do not work here, you will not be treated what you're worth.

Top Job Titles	Average Salary
Paramedic 37 salaries reported	$69,899 per year
Emergency medical technician 20 salaries reported	$20.75 per hour
Communication specialist 6 salaries reported	$17.00 per hour
Captain 1 salary reported	$64,000 per year
Registered nurse - critical care 3 salaries reported	$75,000 per year

Working at AmeriPro Health: Company Overview and Reviews

AmeriPro Health

AmeriPro Health Ratings

Popular jobs at AmeriPro Health

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected