service technician

sales representative

apprentice

field technician

service manager

Anderson Equipment Company

I worked in the Human Resources department, reporting directly to the owner, but I only managed to stay for six months before seeking employment elsewhere. If you work in HR, you will report to the owner, as she oversees both the HR and Accounting departments. The level of micromanagement and control essentially removed the “Human” from Human Resources. Policies were changed without notice, and expectations, protocols, and procedures shifted by the hour without communication—only to be reprimanded for not following new expectations that were never shared. I felt like I was constantly walking on eggshells, never knowing when the next reprimand would come. This was a daily theme that I realized would never stop. The turn over in both HR and Accounting is extremely high. The benefits are subpar, there is no work/life balance as you are paid to sit behind a desk for a minimum of 40 hours a week in office with no flexibility. 

On a positive note, all my coworkers—regardless of location or department—understand how difficult it is to work under the owner, which has fostered a sense of camaraderie and support among employees.

What is the best part of working at the company?
The only thing good is the pay    The will lie to you to keep you happy and never give you a straight answer.  The will tell you one thing and do something opposite,  there are way too many people that think they are a boss and the ones that are a boss don’t have the balls to put their foot down on anything.   So if you like beeing micromanaged by 8 people by all means this is the job for you

What is the most stressful part about working at the company?
The way it is ran.    Management is a joke

What is the work environment and culture like at the company?
Very one sided. They can’t be a team. It’s parts versus service always

What is a typical day like for you at the company?
Walking on egg shells hoping you didn’t mess up something you weren’t trained to do in the first place

There is a lot of turnover at this company in the office. Especially Human Resources and Accounting. This made it very hard for people to do their jobs properly. In my short time here, I experienced the same. A lot of people coming and going because of the management.

I would not recommend this company to anyone who is planning to work there , under the owner, at the Bridgeville location.

That being said. All the employees and managers involved on the technical side are all amazing people. This company would really thrive if they could just figure out how to treat certain employees differently to avoid the turnover. 

I was let go for missing time due to multiple family deaths and being sick for two months which I was told not to bring in doctor's slips for and I didn't have any PTO to cover the time yet, nor did I have the extra time to go get the necessary testings I needed done.

My "service manager" knew very little about the information needed for his position.  After being there for two months, I had learned more than he did about the WebApps program that we used each and every day.  He was more worried about improving the building lighting than he was about employees, customers, or real issues with the equipment, plus many other things.

Pay scale was good, but insurance was very disappointing. Good experience with the other workers. Genuine good folks to work with as a whole. Management at branch was horrible at best. What little interaction I had with corporate management, it was clear that at best, they were totally unaware of day to day at the branch level or at worst didnt care. Branch potential was unlimited, but will likely never improve with current  mindset of management. 

These positions report directly to the owner. There is poor communication and significant micromanagement. Both departments have had significant turnover. Human Resources is led by the owner who has no HR experience, which can create challenges for professionals who are used to following standard practices. The owner’s communication style comes across as condescending, and meetings are often scheduled on short notice.

Go to shop get truck and load parts and tooling for the day, head to job, finish job write up reports and head back to shop to unload and get orders for following day. Lots of education on machine specifics and other components, management has gotten better since leaving, great coworkers, hardest part dealing with rude and sometimes obnoxious customers, enjoyable working with good people

The level of micro-managing from upper management is crippling and causes a toxic environment.  Favoritism of some employees plays a factor as well.  

My time at Anderson was very enjoyable. The community was very welcoming and I was able to learn a great deal from those that worked in top-level management. I facilitated in many employees' day to day tasks and was able to pick up a variety of skills in market analysis.

The most enjoyable was dealing with the employees in the 20 or so locations scattered in 6 states.  Then I would say would be the computer system that was in place.  The best I have worked with in years.

Top Job Titles	Average Salary
Service technician 6 salaries reported	$31.71 per hour
Sales representative 10 salaries reported	$99,750 per year
Apprentice 5 salaries reported	$23.88 per hour
Field technician 7 salaries reported	$38.62 per hour
Service manager 3 salaries reported	$90,000 per year

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