security officer

security guard

security screener

armed guard

security supervisor

Andy Frain Services

If you are thinking about working for this company, rethink it. They're indeed ad is inaccurate and misleading. The pay is decent, I wouldn't say it's great. Honestly the best perk is getting into events for free even though you still have to work it. There is absolutely no communication so you never know where to go, where to park, what to do when you get there. They ask for your availability on their app but never go by it. You work a ridiculous amount of hours, sometimes 14 plus hours a day on your feet. If you put on your availability that you are only available for 4 to 6 hour shifts a couple of days a week, you will probably get one or two days a week and it will be no less than 7 or 8 hours up to 14. They hire thousands of people and won't schedule shifts, they want you to work not only the entire event but come in 2 hours before and you can't leave until everybody's gone. If you work Derby, no matter what your availability is, you are expected to be there at 7:00 in the morning. And stay until 8:30 at night. They don't care about you wanting to work 4 to 6 hours because if you sign up for event you have to stay for the entirety of the event. Which isn't a problem for a game or a concert but you start getting involved with all day events and you are literally there all day and then some. They don't inform you about training, they don't check the app for messages, you rarely will get an email back. Their telephone number is disconnected. They aren't registered with the BBB. I was supposed to work an event and didn't know where to park or where to go and ended up missing my shift so I doordashed for the entirety of the shift I was supposed to work and made more money. And did way less work and was not on my feet. For that particular event I was to be paid $14 an hour and I cleared $17.50 an hour. If they want to work somebody 14 hours a day, you should at least be paid $20 an hour. For $14 an hour it's not worth it. It's not worth the hassle or the headache or the rather disappointing paycheck at the end of the night once you feel how your body is hurting. They need better communication, they need better pay, and they need more benefits because a $5 voucher had an event for food when a hot dog is $6.50 and that has to come out of pocket too, that's ridiculous. They need more organization because if you're going to hire thousands of people there is no reason why you can't break people up into shifts. And they literally do not care who they hire. They will hire anybody, literally. I got hired on the spot and the woman didn't know my name. And then got ignored when I asked questions about where I was supposed to be and when I was supposed to be there, had no idea that I was even on a schedule until I happened to open the app looking for where the training was supposed to take place. I wouldn't have even known that I was on the schedule at all. If you need a side hustle for extra money, do something else, because this is not worth it.

What is the best part of working at the company?
Get to interact with a lot of different people all year round. Sometimes get discounts from the local restaurants which is a good thing because they're way too expensive on what we are paid

What is the most stressful part about working at the company?
Upper management at Rice University property ask a lot more of you than what's in the job description. And they are not friendly when they make the demand. Your training is never finished it is an ongoing process daily. The tools and supplies to carry out tasks are hard to come by which makes it difficult to proceed. rules change on a daily basis and do not apply to everyone.

What is the work environment and culture like at the company?
The staff that is hired at this company are not properly breathed on what the job entails. They are usually surprised at the amount of walking that is required. They hire many different people however there are no white people in the office.

What is a typical day like for you at the company?
Fill out a daily report check out equipment consisting of radio and keys but the radios never work so there are days that we do not have communication with the office or other officers or our supervisors without our personal phone. An incredible amount of walking to patrol on foot as well as some officers drive and patrol in the vehicle. You may also be stationed at the 24 hour fitness center parking garage where you are to walk and stand for the entire time that you are on the clock. There is a security booth but it is not used. You are allowed to have a 30 minute break while on the clock therefore you do not leave the property.

I love working for Andy Frain. I've been with the company for 2+ years, and I enjoy what I do. I am currently a site-supervisor, and I love the role I fill. I do not like the fact that it is so difficult to advance in the company, even when you've been told by several former and current bosses that you are up for a promotion and are deserving of said promotion. I do not love the fact that my pay has remained the same since the day I started. The wages are low to begin with, but to pay management the wages of a McDonald's employee hardly seems fair. The insurance is a joke, and I wouldn't consider taking it because it's so expensive. I cannot say I've learned anything from this job, my days are all pretty much the same. I have was never really trained, but luckily had worked for Securitas in the past and had awesome training with them. I do all of the hiring of my employees, so naturally I do get along well with them and enjoy working with them. The hardest part of my job is waking up and realizing that as much as I enjoy my job, I will eventually be forced to find work somewhere else because I cannot afford my job as an adult living on my own. Most enjoyable part of the job is probably the company we are contracted to work for. I love the people.

I'll be honest, your direct supervisors and coworkers are your only friends here. Overtime is almost never permitted, as your supervisors are on salary instead, so your site manager will give them more time to avoid paying anyone. Due to this pay arrangement, it's in your supervisors best interest to make sure you show up for your shifts, or they'll have to cover them themselves. Corporate is only interested in money flowing up to them, and by consequence company appearance. They only care about looking like the job is done, not that it's done RIGHT. In the area I patrolled regularly, several locks were either broken, missing, or had cheap brass keys broken off inside. When brought up as a security concern it would be brushed off to avoid paying repair costs, and we would be regularly down patrol vehicles as they would break down, and not be repaired for weeks at a time until a different vehicle goes down. You work closely with local law enforcement and emergency services. This job requires a lot of walking. They train you for CPR certification, which is always handy, in addition to leading you through and paying for your security license.

Oh and your contract covers riot defense.

A typical day would be coming into the mall the doors were already locked, they lock over night. My supervisor would be there and he would be in his office all day. I would go and check the compactors check all of the property and doors anything. I would then open up the mall I enjoyed other managers in the stores and I was on my feet moving all day. I have worked overnight today and it was also quite fun. In cold temperatures you have to scan storage rooms on the property and make sure pipes don't freeze etc. 

Besides how terrible the pay is with only working 20 hours a week it's not enough to live financially! You're also trying to prevent criminals from stealing or retrieving merchandise, which could be a risk to your life! You're supposed to rely on other e mgmployees to help you but management and unfortunately had Young kids making more money than people who are obviously more capable of dealing with the situations and showing up. I watched employees I shake hands and talk to the thieves cordially as if they were working together. Honestly I'm the company wouldn't be as bad as it was if they didn't spend more time to assess the managers that are in charge of the other security officers. 


At the bustling corner of Main and Maple, nestled amidst the quaint charm of the town, lies a hidden gem of frozen delights: "Scoops & Swirls." Working there is an experience akin to stepping into a whimsical wonderland of ice cream dreams.

From the moment you set foot inside, the aroma of freshly made waffle cones fills the air, promising a treat beyond compare. The staff, adorned in cheerful aprons and ever-ready smiles, welcome patrons with warmth and enthusiasm, adding to the inviting ambiance.

The menu boasts a plethora of flavors, from classic favorites like creamy vanilla bean and indulgent chocolate fudge to inventive creations like salted caramel pretzel and exotic mango passionfruit. Each scoop is meticulously crafted, with premium ingredients sourced locally whenever possible, ensuring a taste sensation that delights the palate.

But it's not just about the ice cream at Scoops & Swirls; it's the entire experience. The cozy seating area invites patrons to linger, sharing laughter and creating memories over generous servings of frozen bliss. Whether you're indulging in a solo sweet treat or treating the whole family, Scoops & Swirls is more than just an ice cream parlor—it's a destination where joy is served by the scoopful.

I literally sit at work for hours logging trucks in and out and using a handheld metal to make sure FedEx's surly employees are not stealing anything. I've learned that without proper communication between corporate and lower management, employee satisfaction cannot be met. The management, while pleasant and sociable on a personal level, is relatively unwilling to make any concessions regarding employee scheduling and financial compensation. My co workers are a charming amalgamation of older veterans who have somehow managed to acquire a security job without fulfilling the minimal physical requirements of sitting, standing, or walking for a few hours; and a somewhat younger crowd who get saddled with the leftover unsavory shifts. The hardest part of the job is maintaining a regular sleep schedule and a passable social life while trying to remain alert for 12 hours alone on weekend shifts. The  most enjoyable part of the job is chatting with my co workers about the possibility of new careers.

I was with this company over 5 years and for most of the time I really enjoyed it. Worked my way up and gave up huge amounts of my personal life for the company. Then upper management demanded more and more time, I was away from home for months at a time. I was not provided yearly reviews or pay raises. A senior manager actually said that "This job should take priority over your family." I never received any negative performance reviews or warnings then one day my boss shows up and fires me for "performance failures". They do not follow their ethos, they do not support employees at any level. Senior management tries to get employees to quit by treating them poorly and feels its better to just hire new people. Sadly this company could be great, but honestly its upper management is destroying its culture. They are growing quickly but this rapid growth is destroying the wonderful family owned culture it used to have. AFS's glory days are behind it, and if they don't care about their team soon it will all collapse.

I worked for Andy frain for just 4 months and while I was there I experienced some of the worst work conditions ever. There is no compassion or care about their employees. They don't care about sickness, surgeries, or deaths in the family. You are expected to do over time if needed and if you can't your forced to stay or you will be terminated. I had two very close family members die, one of which is my father and they did not allow me any days to recover. I was expected to show up to work the next day and pretend I was ok. A co worker of mine had to have a major surgery and they barely worked with her at all. They wanted her to show up to work two weeks after.  Her doctor told her she could not work for 4 weeks after the surgery and yet they made her go in against doctors orders in order to keep her job. Security gets paid 11 an hour, which is 2 to 3 dollars shy of what 
A good security company pays, other security companies will pay upwards of 15 an hour for the same job. This job is not for you if you have a family, if you have any diseases or will need time off. In short, this job is the worst job I have ever taken and I hope nobody else has to endure what I have.

Andy Frain Services placed me at the Fed Ex facility in Grove City, Ohio, where I was not given access to a bathroom and had to urinate in a cup in the guard shack. On multiple occasions, other guards went in the trash can and left it there - I know because I found it the next morning when I showed up for work.

Like all security companies, these people mandate that you work overtime - but it's without being scheduled or any notice at all and if you refuse, they threaten to fire you. Guards fail to show up ALOT and everytime they do, the site manager demands one of the guards work a 12-hour shift with no notice. There is no food or water available other than what you bring to work, so if you didn't bring enough to last another four hours, you will go hungry.

This had me on the brink of passing out more than once and when I told the site manager I was going to call for an ambulance if she didn't pull me off the post, she never asked me if I was okay after allowing me to sit down and rest for a while and get some water.

This company makes it very clear that they don't value employees as human beings.

Top Job Titles	Average Salary
Security officer 26 salaries reported	$13.68 per hour
Security guard 1 salary reported	$12.90 per hour
Security screener 10 salaries reported	$16.00 per hour
Armed guard 14 salaries reported	$18.25 per hour
Security supervisor 3 salaries reported	$16.08 per hour

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