warehouse manager

business development specialist

marketing intern

human resources intern

field sales representative

Anker Innovations

Joining the Anker Innovations team has been a fantastic experience and has jumpstarted my career in consumer electronics and fine-tuned my long-standing customer service skills. Take note, you do NOT need to be an engineer to take a position, just have a willingness to learn and ask questions.

 You are surrounded by a team that will hold you up, they make sure joining in here is easy and all training materials are accessible NOTE: It is vital that you are accountable to your colleagues in return. If you show up, put in the time, and are eager to make this a winning team, you will succeed and be recognized for it. Those are the people who rise up and are able to find leadership positions, product expert positions, or even training positions. It can happen fast so get ready, there are no empty promises at Anker and it is a generous company. We are a happy lot too. We still make time to be social and have fun.

It is still a call center so be mindful that you will need to provide high-quality customer service and be available to answer calls in a remote setting. This means make sure you have a dependable wifi connection, make sure you have access to a quiet space to work. Punctual attendance is necessary so this is perfect for those that can prioritize and manage their time. Anker is great at providing everything you need to succeed from home but YOU NEED TO ASK FOR ALL EQUIPMENT if you do not have access to work grade items. The company is committed to ensuring everyone has the tools to complete their job consistently which is appreciated and takes the pressure off.

Some of our old benefits no longer exist as we are now in a flexible work environment in multiple locations and remote work. The management is constantly listening to our needs and try to help us have the right tools for Anker Innovations to hit our goals, they know new benefits and bonuses are always welcome to inspire and act accordingly. You will receive bonuses often if you are a team player with good attendance. Even more bonuses for making sure every customer is happy at the end of the day. Obviously, this is a job that will pay the bills but you cant dial it in. 

 As the company nurtures this large group of talented individuals, they have found many positives with offering more flexibility and also discovered that when challenged, people will rise to the occasion with proper leadership, and measures taken to avoid burnout will result in better overall performance. Physical activity to burn off stress is key for me and hopefully, we will someday have a benefit to help with physical and mental stress. For now, we have activity channels. If you join, ill see you in one of those rooms and we can get to know each other there!

I help customers over the phone with technical questions and handle warranty claims for products when they no longer work correctly. During my time here, I've seen changes, both positive and negative. Many people on the team are motivated and want to learn more about the products we offer, which in turn motivates me when I need assistance. We used to have a manager who was unhelpful and hostile, but thankfully, they are no longer with us. Our current manager started as an agent, which I find beneficial because they understand our needs and the type of customers who call in about the products we deal with. I see and feel that teams have responded positively to the changes our manager has implemented, and they continuously create opportunities to show appreciation and reward us. Working alongside the other two assistant managers makes the work environment move fast, as they always keep us informed about new policies and products. I work 8 hours a day, and I appreciate the support they provide. It's amazing how one person can truly make a team feel valued. Thanks!!

Anker is one of the most flexible places I've ever worked in my life, and may be the first time I've actually had "fun" at my job. I've had some specific goals at previous places of employment that I haven't been able to achieve due to politics or seniority, but here I have the full endorsement of the leadership team.

My team has been extremely flexible with my work hours. I'm usually in between 9-5, but this year I've had to have a series of doctors appointments, and it's never been a problem for me to attend. Or to come in late/leave early based on an appointment.

This  job has also allowed me to travel and work internationally - something I thought I'd never be able to do.

Of course this is still a job - there are parts that aren't fun, and of course we're all expected to get our work done. But we're all pretty passionate about what we do so that's never been an issue. 

It's a great company, great job and I'm happy to be working here.

The workload is overwhelming, with nonstop inbound calls and minimal communication regarding new products or policy updates. Management provides little to no support, with only one person occasionally assisting while the rest are unhelpful. The new manager seems more focused on asserting authority than fostering a productive work environment. The workplace culture feels hostile—mistakes are met with threats rather than constructive feedback, and speaking up often results in termination. Career growth opportunities are extremely limited unless you're located in China. Overall, management is the biggest challenge in this role. 

I work as a CSR who takes calls for both our Appliances and Security lines. On any given day I take about 35 to 40 calls dealing with technical issues that run from very simple to quite complex. What makes the job enjoyable is the unique group of people hired to work as fellow agents, everyone has vast experience from other companies, making this a team of experts and professionals. Something I value highly.

I really didn’t know what to expect with respect to the culture, commitment to employee's success, etc.. I really cannot imagine working for a company of that size who really care about their people. This job has also allowed me to travel and work internationally - something I thought I'd never been able to do. Also, let me speak in regards to the bonus they offer: I've made sooooo much money in just bonus with this company that I have purchased a new vehicle in just a few months being with the company. I super excited to be working with Anker!!!

I enjoyed working at Anker for the most part- I was there for a year and a half, got a couple raises, and watched some friends earn promotions to other departments. Be prepared to work hard, and you’ll do just fine! I loved being on the fun committee and helping improve upon the culture there. I’d work there again.

Extremely frustrating. Start up level mentality still after a few years in big box retail, which is obviously not a priority to overall business. Many issues and challenges with budget authority, approvals, processes. The job description was not at all what I was responsible for.  Must enjoy working with China and China hours. 

I think the biggest obstacle in this company is the fact that it's Chinese owned. This means communication is lacking, meetings are late, etc. 

The lovely part, however, is that the people are amazing within. It's hard to dislike anyone there, although there are a few bad apples (aren't there always?). 

Anyway, overall, I'd say if you need a good job quick, Anker is the way to go.

Working from home as a technical support representative has been a game-changer. I create my own productive workspace and manage my time efficiently which helped with improving my work-life balance. There's no more commuting stress, and I can focus on providing exceptional customer support with always having the support of my manager.

Top Job Titles	Average Salary
Warehouse manager 4 salaries reported	$79,750 per year
Business development specialist 2 salaries reported	$71,000 per year
Marketing intern 3 salaries reported	$20.34 per hour
Human resources intern 1 salary reported	$21.50 per hour
Field sales representative 3 salaries reported	$77,167 per year

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