Ann Kiley Center

A typical day at work looks like: Taking care of individuals; making food and feeding, showering and dressing, changing diapers, and penns, taking to administrative  building for doctor visits and dental appointments, sitting in on family visits, filling out daily reports on each individual in the home(s) you  worked in that day, filling out weekly reports on each individual in the home(s) you worked in on that Saturday or Sunday which every day you fill it out the weekly report, filling out, activity and behavioral charts, filling out 1:1 reports, communicating with supervisors and management, finding out usually last minute about having to stay for overtime; it’s not optional, unless you have FMLA

All the issues:
Too many hours
management sucked: lack of communication, lack of knowledge of what was going on in the homes, lack of support
Lot of changes to schedule, could happen every week or every few months
Too many policy changes
A lot of behavioral clients so easy to get reassigned, so you’re stuck in one of the main buildings and don’t do much
Sometimes working in a home alone even though certain homes required 2 staff or three or even 4

The most enjoyable parts of my day would be: depending on who I worked with my coworkers unless I was alone in the home that day, seeing certain individuals smile, participating in activities with individuals

This is a very difficult job. If you have no patience, no compassion, and no desire to work, do not bother applying here. It is a physically and emotionally demanding job, and you will sacrifice a lot of your time to it. I have grown to love the individuals I work with, and every day I grow and learn more here. They have become a part of my family. The MHT Trainee position is a PROBATIONARY position. This means you must complete a minimum of 6 months but no more than 12 months of training to receive your certification. With this you get a raise and union representation.
 I work a minimum of 60 hours each week, so if you think you’re going to be working a 9-5, look the other way. This place also operates in the Stone Age. Everything is done with pen and paper, with the exception of some online training. There is A LOT of paperwork. You will cook, you will clean, you will give people showers, you will change diapers, you will get spit on, hit, grabbed, bit, called all kinds of names, and clean up every bodily fluid and function imaginable. You are under the scrutiny of several governing bodies so everything you do must be up to par. Some days I work 16 hours with no breaks, that’s just the way it goes.

The residents themselves are easy to work with especially if you are a compassionate and focused person. The workplace lacks morale, can be unprofessional and the staff have hidden agendas to set you up for failure. From the first day you walk into the facility for training if they don’t like you they will target you and torment you. It’s a lot of mandatory overtime and it’s very short staffed. Supervisors only concerns are themselves as far as putting you in safe situations. Payroll workers are very condescending and use sarcasm when you discussing problems with your pay. I believe management need to have critical training on how to supervise and communicate with the employees. So if you apply for this place be sure to protect your mental health as well. One more thing the benefits are very excellent. They just need to change the culture of the job and add morale the job will be great. 

The individuals we serve make everything worth it. A lot of the staff have forgotten the purpose of being there and are only there for a check or to be messy. If everyone refocused their goals and purpose, the center could be soooo much better. People are too focused on tearing each other down instead of working together. Way too many personal vendettas to be successful. Too many people that would rather complain than really put in the work. The work is super easy...as long as you focus on doing it and not the other outside influences.

If you want quick money and good money this place is for you, but this place is so unprofessional, everyone is rude especially management, they don’t care unless it has something to do with them, they are very petty and if you get on they bad side they will make sure you job  experience is a living h*ll, they don’t know how to manage they only love having authority over people more than actually being a professional manager,no one in this facility has professionalism or the right skills to run this facility and they mess up a lot of peoples pay because everything here is by paper it’s like waking up in 1984 in this place, I don’t not recommend this job to no one don’t waste your time applying, just because it’s a state job doesn’t mean anything this is one of the worst jobs I’ve ever worked at period! .

Work as a team mate and be a role model to others. Be patient and  help each individual in their own way of learning. Be ready to block or redirect if necessary for safety. Involve each individual in leisure activities throughout the day. Assist individuals in activities at the center such as bingo, pool, open gym, movies, arts and crafts, etc. As well as taking them out to outings in the community. Big smile on my face when I know I made a difference in someone's life. Especially when they come up to you and play the role model you are.

What is the best part of working at the company?
It’s a great job to have especially if you love helping others. It was rocky in the beginning before certification because of mandatory mandating but now it’s a breeze you get use to the overtime and on the plus side you’ll take home a tax check every two weeks if you’re a hard and dedicated worker 

What is the most stressful part about working at the company?
It’s mostly the people you work with that cause the most stress but other than that it could become challenging.

What is the work environment and culture like at the company?
It’s very challenging depending on the day 

What is a typical day like for you at the company?
Busy helping with learning objectives and life skills

This was a very unprofessional facility.  A lot of politics because the lady who runs this place hires mostly family and friends.  It’s also extremely cliquish.  The training is overwhelming a the staff are mostly rude.  There’s also a lot of back stabbing going on.  They set you up for failure as well.  They also play a lot of mind games with the new trainees.  Instead of hiring more people, a lot of money is wasted for mandatory overtime. They care very little about the residents.  The union also sucks.  I hope they close this dump of a faculty down for good!

This facility is horrid, and the lack of professionalism & leadership is lacking tremendously! State money is wasted on overtime and the turn around rate, due too dissatisfied employees and the treatment they/ we receive from administration/ and senior staff at this center!!! I would petition for it to be shut down .... worse experience of my entire work career!!!!

The most horrible job ever!! Last resort job of needed, management is absolutely terrible and will make your life a full of drama A lot of power hungry management, you would be amazed how many managers sleeps around with non management staff, favoritism every minute, no assistance when needed and group click environment..this is a last resort employment place and extremely high drama 

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