server

bartender

snack bar attendant

parking attendant

host/hostess

Annapolis Yacht Club

What is the best part of working at the company?
The pay was nice but not worth the trauma.

What is the most stressful part about working at the company?
I was hired in October 2025 and from the outset found the work environment to be challenging due to a lack of structure and organization. During the interview process, candidates are not given a tour of the property. After starting, it became clear that the office space is very limited, there was no dedicated desk, and no computer or laptop provided to support learning systems or completing core responsibilities.
On my first day, there was no formal onboarding process. I was provided a binder containing outdated member package information and spent much of the day observing the Event Director, who was managing multiple responsibilities and had limited capacity to provide training. Expectations, procedures, and role boundaries were not clearly communicated.
The Events Manager, who is also related to senior leadership, played a significant role in the department’s operations. In my experience, communication within the department was often reactive rather than structured, which contributed to confusion and inefficiency. Due to inconsistent availability and limited training, it was difficult to gain clarity on responsibilities or workflows. I was at times encouraged to take initiative, while at other times questioned for doing so, resulting in mixed and conflicting feedback.
Leadership within the department appeared strained. The Event Director lacked the authority and support needed to manage the team effectively, which further contributed to uncertainty and inconsistent direction. The work environment often felt unpredictable, and issues that could have been addressed calmly were instead handled in a heightened manner.
During the interview process, I was informed that typical hours would be 10:00 a.m. to 6:00 p.m. In practice, I regularly worked significantly longer days, often 10–12 hours. There were also occasions where I was required to remain on-site for extended periods without active tasks, waiting for events to begin. Scheduling frequently lacked advance planning, and there was little consideration given to efficient use of staff time.
Despite having four years of event planning experience, including work in a club environment, I felt my prior experience was not fully utilized. Feedback and communication sometimes felt dismissive, and I was occasionally spoken to in a way that did not align with my professional background.
My employment ended in early December 2025. I was informed that the decision was based on a perceived lack of fit. From my perspective, the timing followed a situation in which I independently addressed an operational matter after being looped in by another department leader. Shortly thereafter, I was notified that my employment was ending. No performance-based concerns had been previously documented or formally discussed with me.
Before my departure, I was informed by another employee that turnover in this role had been frequent. While I cannot independently verify all details, this aligned with patterns I observed during my time there.
I am sharing my experience to provide insight for prospective applicants. While this role may be suitable for some, those considering it should be aware of the limited onboarding, unclear expectations, long and inconsistent hours, and the potential impact of close personal relationships within management on departmental operations. I encourage candidates to ask detailed questions during the interview process to determine whether this environment aligns with their expectations and working style.

What is the work environment and culture like at the company?
Inconsistent, unstable, traumatizing

What is the best part of working at the company?
The management with AYC, sold a bill of goods.  Empty promises, utilized and used me for my experience and selling/booking expertise, promising a promotion with large increase in my salary to compensate.  Once the sales were made, and calendar was booked, they released me.  EXTREMELY UNETHICAL ENVIRONMENT.  I feel terrible for the members that have to deal with the lack of care and concern, and organization of the Events department.  That being said, after asking for more assistance in the very busy department, following my departure they hired 3 people to do the job I had.  Clearly they knew it was too much for one person.  Needless to say, they are WITHOUT any staff in the events department now, only the General Manager's wife, as a coordinator.  That speaks volumes.  

What is the most stressful part about working at the company?
**See previous

What is the work environment and culture like at the company?
Stressful beyond means, volatile, anxiety ridden. 

What is a typical day like for you at the company?
12 hour minimum days, expected, and most of them 6 days a week.

The events department is very difficult to work in, despite having an extensive events/ banquet background. One of the senior personnel in the events department is married to the GM. She provides minimal training and then talks down to you if you ask questions. She flies off the handle about very minor things that shouldn’t be a problem and her behavior is very reactive rather than purposeful. The job is not challenging; the small office with a very loud/ confusing personality is difficult. My workdays felt unstable because I didn’t know how I was going to be treated that day. Plus the 10-12 hours shifts without any appreciation were not motivating to stay in the job. 

Working at The Annapolis Yacht Club was meant to be a very promising experience. Managing the staff was fun, I enjoyed the members and meeting new members, and the club in general for me was a safe place for me to land. Unfortunately, thinks turned sour the last month of my employment there. I felt unappreciated, and as though my hard work was unrecognized. I overthought every single move I made, and took that in to my personal life as well - it was hard to find a separation. I learned extremely valuable lessons from this place, though, and will never forget the many amazing memories made.

What is the best part of working at the company?
The members are generally awesome 

What is the most stressful part about working at the company?
Coworkers. And psychotic AGM. 

What is the work environment and culture like at the company?
Stressful. Clicky. There are horrible people working there and no one does anything about it. 

What is a typical day like for you at the company?
Depends on the season. In the summer it’s incredibly busy. In the winter, it’s mostly dead except for holidays.

Very serious place to serve. It’s members only so everyone is the ‘MVP’ and expects special treatment. You definitely make good money and gain good experience working here. The staff meals is a huge plus. You get to do food and wine tastings. But it’s a hierarchical work place and it’s clear you are the help. management is not very understanding. Most managers are kind but one in particular is awful.

I loved working as a Server for AYC this summer! You will go through an in depth training process that seems annoying at first, but it really pays off in the long run. AYC’s members have high expectations, but they are certainly reachable. All of the management was great, and they are very flexible with scheduling. I highly recommend this company!!

Liked working there. Management was terrible! All in all I would recommend working here and if I had the chance to go back I would. The management could be better now but when I was there it was unbearable. 

Management is tough on employees. This is a difficult environment to navigate at first. Software programs are unique to a club environment, so it takes a while to learn, but you are expected to know expertly after initial run-through.

The members are wonderful and treat the staff well. Upper management was not supportive of other managers and it was visible to the staff. 
Little to no work/life balance
Health Benefits are great
Pay is okay

Top Job Titles	Average Salary
Server 2 salaries reported	$22.50 per hour
Bartender 1 salary reported	$25.00 per hour
Snack bar attendant 1 salary reported	$16.50 per hour
Parking attendant 1 salary reported	$16.50 per hour
Host/hostess 1 salary reported	$15.00 per hour

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