line cook

host/hostess

server

kitchen manager

food runner

Annas House

I'm a server but  hired in to Anna's House as a hostess to get a general sense of the company --working only a couple days a week --while still working at my other wait job. The place was clean, pretty organized and always busy. I'd eaten there before and the food was pretty good. Being pretty busy with my boys who play football and their schooling during the week I wanted to only work 3 days a week. This is a NON-starter at Anna's. You either open up your schedule 7 days a week and be ready to work up to 30-35 hrs a week or no server position. 

As a hostess expect to be treated like a Custodian and then a busboy.  Anna's doesn't have a cleaning crew coming in after the place is closed, to do the floors,etc. As a hostess, YOU DO! When you're not running around bussing tables, you're cleaning bathrooms scrubbing toilets and sinks, (you get to empty the feminine napkin dispensers too! Yay!) You are scrubbing floors w/frequent 'deck scrubs' spraying off patio furniture and what the geese leave behind off the patio deck, washing windows, dusting, sweeping, mopping every night, restocking, oh yeah and most importantly seating guests.  Frequent management and server turnover.  

They start hostesses at $7 but you get 2% tip share. Meh.  No thank you.  If I wanted to be a janitor I would at least be paid more.

Poor training program pretty much sets you up for failure from the start. The overlooking and neglect of some stores from senior management assures a perpetual state of chaos, mismanagement and repeated loss. 
Bad kitchen culture combined with no way to correct bad kitchen ethics and downright unsanitary conditions. Employees are able to yell at, insult and threaten management with zero fear of corrective action due to upper managements refusal to follow through with company mandated write up/ disciplinary process. Employees walk in and out of work at their leisure often leaving the kitchen overwhelmed and struggling to keep up with a restaurant that is only at maybe 50% capacity. 
All in all. This company has potential to be successful but it’s lack of attention to stores on the east side of the state halts any expansion they try to achieve. Bad management, bad training, low wages, zero support from superiors and zero accountability make this place
Unnecessarily difficult to work at and be successful with 

I've been singled out for a multitude of things I feel like they quiet fire people and the hours are lacking management is very very unorganized and there is especially favoritism present there is little room for growth unless you're trying to "grow" for more than 2 years without proper pay compensation everyone has different paycheck levels the coworkers in the kitchen are amazing people and there are some real Rockstars up front the atmosphere is definitely more lax than some places but moods can run high heavy lack of purpose and recognition multiple suggestions have gone ignored and they have a preference toward, certain "backgrounds" over others there is a real big discrepancy between work expectations and enforcing lack thereof it has a lot of changes to make before it can be a good place to work it falls further everyday

Loved my job at AH , I always said didn't matter what kind of day I was having once I opened   The back door , it was like I was on the dance floor. Loved grooming and training my staff and giving them the knowledge they needed to make everyone feel at home , guest always said it was like we were related , I love a good team moral nothing is better for a business then everyone having fun and getting along . Very little turnover , mostly if someone left it was for college ! Hardest part of my job was leaving my team behind I truly loved my staff And couldn't of been more proud of what we accomplished under MY watch. Most enjoyable part of my job was all my acomplishments and seeing the faces and hearing the comments daily from the guest , who couldn't get enough of my creations !  And being featured on UNDER THE RADAR  TV SHOW

This job definitely has it's pros and cons, but overall I would not ever be management here. The management teams acts like they are so positive and supportive of you, but they would rather hang you out to dry then help you. There is no good training programs and the implementation of rules and standards changes on a daily basis. For hourly employees it is not bad and they are desperate enough to pay well. For management they do not pay you what you deserve for all the hour and time you have to put in. Having nights off is nice, but you have to work every single weekend which is terrible. They favor people who are from their original locations and don't give the same benefits and opportunities to the people who are doing the same exact job.  

Personally was my favorite place to work the staff was great that legitly was there day to day upper management were not good an the newer management they got towards the end were awful legit fired people for inappropriate jokes an the next day did those same kind of jokes them selves while smirking about it an mind you the person fired was one of the stronger employees I ended up getting sick a week or so later all of sudden I needed a doctor's note when I never call in like ever an pushed me to a two weeks notice because of the attitude by said manager it was disrespectful an he was so rude I just quit.

You can make tons of money here as a server. DO NOT go into management. Goals are constantly shifting (sometimes by the hour!), policies are implemented without proper (or any) training, new procedures are put in place without enough testing. The pay is below industry norms, there is no bonus plan, no 401k, no vision or dental insurance. If there is paid time off for sickness or holidays it is not communicated by the home office, even after multiple inquiries. Communication from the Corporate Office is always about what you did wrong, never about preparing you for changes made by that very office. Remain a server - Anna's House makes for a fine job, but a horrible career.

if you’re thinking about working at anna’s house for any position, i would not recommend it. toxic work environment with lazy management. BOH is constantly fighting. yes, fighting, and FOH employees are cliquey, and nitpicky of others. The company itself only seems keen on expanding and making more money instead of making its locations thrive. it shows in the food they put out, and the way they treat their employees. not only is everyone underpaid, but there are no breaks and no shift meals. also, no one gets the hours they need except management. overall it’s a very stressful job. 

Management was a complete joke, people who no call no showed for shifts continued having job due to having an in with management. Managers would send out unacceptable food from the window and say “just take it” only to have wasted your time for it to be remade. The general manager claimed to care about her employees but she only cared about herself, she was willing to lie and manipulate to cover her own. Very few employees actually did their jobs fully, and that being said it made the job unbearable some days. The team that worked well together was a staple, made it fun and bearable but without them the place wouldn’t have been worth it.

At first the company was nice, but they under pay the best employees and promote the wrong people. The managers keep and let the bad staff get away with no call/no shows, fire good staff for no reason and the environment is so stressful its not worth it. You will get stabbed in the back working for this company. All they care about is making money, not their staff. No benefits, no PTO, you cant be unique here. You must fit their "mold" of what you should look like.

Top Job Titles	Average Salary
Line cook 1 salary reported	$17.00 per hour
Host/hostess 31 salaries reported	$15.00 per hour
Server 13 salaries reported	$18.00 per hour
Kitchen manager 3 salaries reported	$60,000 per year
Food runner 3 salaries reported	$15.00 per hour

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