program associate

intern

senior associate

director

communications intern

Annie E. Casey Foundation

Each day is fast moving, involves multitasking and changing direction at any moment. Participate in project meetings, troubleshoot and configure Cisco phones and voicemail using Call Manager & Unity. Order, activate, and program cell phones and wireless devices for staff. Analyze, order, monitor and confirm installation of voice and data wiring while working with vendors. Troubleshoot PRI and data outages. Learned how networking, routers and switches interact with the Cisco phone system. Good support system with my manager and co-workers. We work well together as a team; bouncing things off of each other.
I don't look at my job as hard. I look at it as a challenge having the opportunity to learn something new each day. I have a great rapport with all staff which involves patience on my part at all times. I enjoy digging in and solving the most difficult issues. Following through on a project from start to finish gives me great satisfaction.

I learned that the culture of an organization really does flow from the top down.

The hardest part of the job is that many of the middle and senior level managers have no management skills and tend to micro manage everything. The organization has fractured into fiefdoms centered around each senior leader. This has resulted in a toxic environment where there is no questioning the senior leaders. If you have a good manager you can enjoy your job, if not you are screwed.

The most enjoyable part of the job is that you are working for an organization that really wants to help disadvantage kids. The Foundation also has a lot of good people working there who really care about each other and the mission.

Currently I am employed with The Annie E. Casey Foundation, who after 36 years, has decided to close its doors of Direct Service for children and families. For the past 10+ years I have worked in the New Haven and Hartford office supporting over 500 staff as their Systems Administrator and then later promoted to Systems Analyst. It is with a heavy heart that I have to leave this organization but believe that I can continue to provide the utmost technical and personal level of work that I have provided in the past to both The Foundation as well as Wheeler Clinic.

A typical day included working hard and being focused but there was always someone at the front desk or on another floor with a smile on their face which always made me smile. Although it is not perfect, some 'office politics' like any place else, but I felt it was the best experience with a mixture of great co-workers and a wonderful cause.

Casey like any other organization has its strengths and areas for growth however fundamentally it helps children, families, and communities develop an opportunity for happy futures.

It provides an opportunity to travel and engage with systems all over the country.  

The work is challenging yet meaningful.

The best job and work place environment.  This company help its employee gain additional experience by encouraging additional training and any resources they could supply.  We work great as team and always pulled together to make deadlines.

The best place to work with the nicest people in Baltimore, MD.  The employees are very professional.  They take their work very serious helping and educating organizations to better assist everyone with better resources.

Wonderful mission-driven organization, opportunity to make a real difference in the lives of children and families. Rich learning opportunities and positive team culture.

With a need to prioritize investments, our Company has decided to focus more intentionally on the Southern states and youth and young adults.  This shift will have major implications for the work going forward.

Employees were very passionate about their work and areas of expertise. I learned a lot when speaking with program officers that allowed me to mesh my account Qing work with the purpose and mission of the organization.

Top Job Titles	Average Salary
Program associate 3 salaries reported	$85,000 per year
Intern 3 salaries reported	$22.00 per hour
Senior associate 3 salaries reported	$116,333 per year
Director 3 salaries reported	$193,333 per year
Communications intern 2 salaries reported	$22.00 per hour

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