pool technician

design consultant

construction manager

field technician

residential sales

Anthony & Sylvan Pools

My experience with Anthony & Sylvan Pools spans multiple roles over the years, beginning as a Master Technician (2005–2007), later serving as a Project Manager (2015–2020), and continuing as a subcontractor (2020–2026). A typical day as a Project Manager involved coordinating crews, scheduling inspections, managing timelines, handling customer expectations, and resolving unexpected job site challenges. It required constant communication, organization, and quick decision-making.

Throughout my time there, I learned the importance of leadership, accountability, customer service, and proactive problem-solving. I developed stronger skills in construction management, budgeting, conflict resolution, and team coordination. The role strengthened my ability to stay calm under pressure and adapt when plans changed.

Management expectations were performance-driven and focused on meeting deadlines and customer satisfaction. Success depended heavily on personal initiative and strong communication. The workplace culture was fast-paced and results-oriented. Teamwork in the field was critical, and the best outcomes came when crews and management stayed aligned.

The hardest part of the job was managing delays caused by weather, inspections, or material shortages while keeping customers confident and informed. The most enjoyable part was seeing a project completed successfully and delivering a finished pool that exceeded the homeowner’s expectations. Building something lasting and seeing satisfied clients made the hard work worthwhile.

Power hungry company. Top heavy company.
Best way to describe it. I’d also say a dysfunctional company as well. It’s not a well oiled machine.

Working out in the field is demanding work. Hours are long, pay is low, scheduling is done poorly. The schedule is put together by people who don’t have to go out in the field and actually travel the manifest they assembled. They have a lot of bad customers other companies turned down. The people in the office will tell them anything or promise them anything because they don’t actually have to go to their house and deal with them in person. The field workers do. And there’s a lot of pools this company made that are complete junk with a $100k+ price tag. They build a lot of pools that had no business being made the way they were. There’s construction issues like the people who install the plaster and tiles didn’t do a good job, and then there’s design issues. Like putting the equipment too far away from the pool so there’s no proper water circulation. Sometimes they build systems very compacted and you’d need to take apart half the system just to access something that should be readily accessible. And sometimes they just don’t put in the right equipment. The filter might not be adequate enough for the pool it’s filtering, and the pump might not have enough horsepower to move the water in the pool it’s circulating. Bottom line is this company has made a lot of expensive pools that just don’t work well. And if you’re a field guy, you have to go out to these houses and deal with these people in person. It’s not a good situation to be in.

But let’s talk about some of the more positive things about working here. There’s a 4 month 135 day offseason to relax and find mental peace. They have plenty of picnics and parties. There is commission on sales for what you sell/use to complete the job at the job. You’re always on the move going somewhere and dealing with someone so it’s not boring whatsoever. And the coworkers are generally good people. So this place can be bad in some ways but good in others.

If you’re bored with your current job, working here would solve that. I’m not saying they won’t hand you a dozen other problems. But being bored is not a problem here.

This is an interesting company. They love their office people but undervalue their field staff. Raises for field staff are 25 cents a year.  10% commission on sales.  The company is a dump outside of executive wing. Very unorganized, very dirty, management lacks qualifications and proper knowledge to be effective. Out of everywhere I’ve ever worked in my life, I never came across a heap of individuals that lacked so much intellect. They work in pouring rain and often times less than desirable and dangerous conditions because their operating season is so short and the scheduling is done so poorly due to the lack of intellect, the job can be insanely stressful.   They only care about money. They take on customers that shouldn’t be accepted, they build pools that should have never been made due to eye opening design flaws. I wonder who was the salesman that sat on the showroom floor and said to the customer “Yes we can do that!” but ultimately selling a customer junk. They often times wind up putting equipment too far away from a pool to circulate the water ideally, or too close to a house to service  and disassembled when there’s an issue, or around pine trees, and evergreens, and other messy vegetation that sheds constantly, and can get through  the filtration and mess  up a system, and make a pool green without constantly putting costly, and sometimes dangerous amounts of chlorine in it. 

They’re a nice group of people deep down inside. I will miss just about everybody in several ways. They were great co workers personality wise. But the company lacks intellect from top to bottom and it can be  toxic. You just have to experience it to believe it. 

On a brighter note the off season is magnificent! 5 months off away from everyone to enjoy life.

Coming in at day break, not taking lunch to make sure I get out the door at 5 because you can’t get your work done in the 10-11 hours you are there. Oh but still answer texts, calls, emails after off the clock, Unachievable “bonuses” that you have to beg for. I learned to not trust HR, ever feel like you’re secure, sales =money so construction can deal with it, but here’s a bonjangles breakfast, you can get a promotion or pay raise magically if it works out they need you to take a position or new role otherwise they’ll let you walk out the door no matter how valuable and tenured you are. 

What is the best part of working at the company?
Worst place to work. They will fire you right in the middle of the holidays without thinking twice. What kind of company does this? There is no communication and no one on a salary does anything but screw people on commission over.

What is the most stressful part about working at the company?
Everything, if your lazy, this is the place for you. They give raises to people who don’t do anything except mess everything up that sales people work hard for. If your a woman be prepared to be treated like they don’t belong on earth.

What is the work environment and culture like at the company?
Miserable to say the least! No one cares about customers who spend 80k plus on a pool. 

What is a typical day like for you at the company?
Trying to do everyone else that got paid a salary to end up not even getting paid the commission I worked hard for. Not to mention out in the 100 + degree weather.

Anthony & Sylvan Pools was one of the best companies I've worked for. I was always treated with respect from everyone who worked there. They will frequently have events to make the strenuous summer days easier deal with, such as free lunches the Friday before Labor Day and Memorial Day. The pay there is more than adequate and the showroom where I worked was beautiful. The training I was given was great, shadowing two other employees who were more than willing answer any questions I had about what my position would entail. The hardest part about working there was managing the stress that could occur during the day to day routine.

For me it was just a simple 10-5 retail job involving pool equipment, chemicals, toys and so on. It is however a much bigger company and I can only speak about the retail aspect of it. Coworkers are nice and manger is great. It is a fairly easy job once you learn the basic of pools and water chemistry. The worst part of the job is pretty much having to deal with customers that tend to be rude and treat you poorly (It is retail after all). So having to deal with that everyday can definitely take a toll on working there. Other than that its a fairly easily/simple job.  

•	Performed cold call sales, as well as, suggested additional products and services based upon on site evaulation
•	Consulted with customers and answered questions
•	Resolved customer complaints in a timely fashion
•	Transported self and materials to worksites per schedule throughout Maryland and the surrounding areas
•	Completed job duties on time and up to standards
•	Stocked and properly maintained vehicle inventory
•	Opened & closed pools and spas
•	Conducted routine weekly maintenance of pools and spas
•	Performed estimations of cost and time for services
•	Followed up with customers to ensure satisfaction
•	Installed and repaired of heaters, pumps, filters, etc

Be prepared to work very hard and be redirected multiple times by multiple people during your training and no praise for a very complex processing in a very tight and busy season...no downtime no OT just get it done and don't make any mistakes. Most people were nice...no way to fight for what issues are or any compassion for you not being a sponge and just do it ALL. Taught by 4 people over my year there and each person had different knowledge or how to apply their method. Not happy I was terminated. Never have had this happen with any job in my entire working career.

This company expects more out of you than you get in return.  It's not a good trade off and criticism is high without the constructive part of it.  The accounting software is out of date and takes 3 times the amount of work to track costing than it should.  Management is only present when they want to reprimand, but when a questions or need assistance they are hard to get a hold of.  Local division doesn't agree with all corporate rules and often get conflicting orders from local management and corporate management and get stuck in the middle trying to make everyone happy.

Top Job Titles	Average Salary
Pool technician 7 salaries reported	$19.36 per hour
Design consultant 3 salaries reported	$100,000 per year
Construction manager 10 salaries reported	$79,250 per year
Field technician 1 salary reported	$21.00 per hour
Residential sales 6 salaries reported	$100,000 per year

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