personal trainer

fitness manager

general manager

club manager

cleaner

Anytime Fitness

Anytime Fitness is a great company to look into, especially as an investor. There are franchise groups, however, that do not represent the same standards set by the corporate vision. FIT GROUP, TX is located in Georgetown, Big Spring, Marble Falls, Sweetwater, Texas City, and Gatesville, and sets a perfect example of how the wrong upper management team will disrespect, manipulate, and even cheat their employees. I worked as a general manager for the Texas City location and caught a first hand experience of all of this.
This franchise group will make promises that they are not willing to put into writing but still hold you to your end of the deal, and then not compensate you for your work well done. 
The "area coaches" are really a few managers that are willing to fire people that are better than they are because they are afraid that they will be replaced by people below them. There is very little coaching by these area coaches, rather, they will hound you for rep[orts that may take an extra hour and a half to send in because the company is not willing to provide sufficient enough internet services to support the Wi-Fi feed at peak hours and the signal is constantly disrupted.
A typical day working for this franchise group generally begins with you being recommended that you go in at least an hour or two before your actual shift begins to clean the gym, yet you will not be compensated for the extra hours worked. 
All day long, there is support given by the corporate office, but not by the "area coaches," whom you are supposed to be able to rely on. If you call an area coach for help, rest assured it will take at least an hour to get a response, and, if you aren't waiting by the phone to answer, get ready to get chewed out.
Managers are not allowed to train any clients during their shift hours. Several locations do not have personal trainers, and yet the area coaches also will require you to take on these responsibilities. This often takes their required 45 hour work week to a 55-60 hour work week, with no compensation for any sort of overtime work for even the original overtime that they require you to work.
The area coaches for this franchise group will give you a target goal, and then upon the slightest sense that you will hit your bonus structure, they will raise it to an amount that is not quite at the level that the club can produce to prevent paying you more and keeping money in their pockets. The less you make but ALMOST hit your goal, the more the area managers make in this group because they do not have to pay out your bonus and more is left to them. 
Anytime Fitness does tend to draw some of the best members you will ever find. Most of the members are dedicated and proud of their facility. Many members take enough ownership to let a manager know if other members or guests are abusing policies set. You will find many upbeat, smiling faces when you work with the population that occupies these facilities and outside of the fact that working in fitness is fulfilling, they will be the best part of the day.
Don't let FIT GROUP, TX fool you. They are a terrible franchise to work for, however, Anytime Fitness is an awesome company to work with.

Before accepting a position with Anytime Fitness, make sure you verify which ownership group runs the specific club you’re applying to. I can only speak on my experience with Bandon Fitness, not Anytime Fitness as a whole, because ownership seems to completely change the experience.

I stayed here for years because I genuinely cared. I cared about my members, cared about my club, and at one point truly loved the job. That’s what makes writing this difficult.

Over time it started feeling less like running a gym and more like being buried in systems, metrics, CRM tasks, phone calls, reports, and constant micromanagement. Everything became another number to hit, another page to document something on, another quota, another follow-up, another thing leadership wanted tracked. Half the time the systems themselves barely worked. Apps would lock you out, passwords would reset, Wi-Fi would go down, power issues would happen, or something operational would break, and instead of assuming there was a system issue, the assumption was usually that you simply did not do your job.

Managers are expected to handle sales, collections, member complaints, maintenance, cleaning, staffing problems, emergencies, billing issues, outreach, reviews, and customer service all at once, usually with very little support and extremely lean staffing. You are responsible for almost everything while having very little authority to actually fix the bigger operational issues.

You never really feel off work. Even when you are home, you still feel obligated to answer emails, process cancellations, solve problems, or help members because if you do not, it is just waiting on you the next day anyway. PTO stops feeling like time off because all it means is you are coming back to more problems and more backlog.

Managers are also judged financially off reviews tied to things completely outside their control. If equipment is outdated, if the club has not been refreshed in years, if staffing is thin outside staffed hours, or if infrastructure problems upset members, that still affects your reviews and your pay. Membership prices continue going up while some clubs are still waiting years for meaningful upgrades or reinvestment.

The thing that really hurt morale for me was constantly hearing talk about “promoting from within” while experienced employees with years invested in the company were not even seriously considered for advancement opportunities.

The sad part is there are genuinely good people working in these gyms. A lot of employees care deeply and end up burning themselves out trying to hold everything together because they do not want members paying the price for operational problems they did not create.

This is not coming from somebody who always hated the job. I truly loved this job once. That is probably why watching it become this was so disappointing.

A typical day at work would be running around cleaning the gym, collecting trash, cleaning the bathrooms, wiping down and dusting off the machines, maintaining an organized workout space for every member. We had senior fit class and core and cardio conditioning classes every week. Circuit designed workouts that lasted about 30 minutes. 
I learned something new almost everyday working here. In a gym atmosphere I find it important to watch what other people are doing. Men and women alike. Exercises can be created just by changing the angle and adding a new variation making things more intense or modifying it for people with physical limitations. So I will always just have a stronger knowledge base because of working their. I'm never afraid to ask questions.
Management was strong and professional. I knew what needed to get done because both the owner and the manager lead by example. As long as you maintain a good professional work environment, relationships and friendships will be built. I believe they new I was very capable of doing any job that needed to be done. Anything they asked of me, I took full responsibility. 
I didn't have many co-workers. I was the intern in the beginning then became an employee with just the owner and the manager there. We all maintained a good relationship. Having fun only when it was appropriate, but its hard not to have fun in a gym setting. 
Even though I never thought my job was hard and too demanding, I think the most difficult part was getting people to want to be involved. We had classes every week and I think there always could have been more participants. But people have their own routines, maybe they don't want to be bothered in the gym so I always understood why. Motivating people always comes easy to me but its harder with other people. I find it easier now-a-days but its always hard to get people to become excited about working out and cardio and sweating. But I say it all time, NO CHALLENGE, NO CHANGE!
The best part of my job was by far the Senior fit club. I think I enjoyed working with the geriatric community the most because of how much more intimidation they have to face in the gym world. Those in their 60s and 70s weren't taught about the how important it is to stay active and why its so important. Its hard enough getting people my age to understand its importance but knowing how many obstacles the geriatric community that I worked with had to face just made me feel to so proud of them. I enjoyed their questions, their stories, and they're willingness to try anything and I never heard one complaint!

A typical day includes many responsibilities: club cleanliness, customer service, giving tours, selling products, paying bills, running a multitude of reports for various reasons, adjusting member billing information, emails, phone calls, marketing, signing people up, personal training clients, club culture, and maintaining a personable experience/atmosphere for all members. 

I learned more about the business aspect of the gym than I would have ever imagined. This job helped me truly find my own passion for helping others and making a difference in people's lives. I taught multiple fitness classes and had to learn to adjust and cater to multiple people's needs at varying fitness levels. I also gained more social skills in the two years working for Anytime Fitness than I have in any other profession I had a part in.

Being the manager of the particular location I am in, I quickly realized there are constant duties to stay on top of in order to maintain efficient business continuity. I am constantly given new challenges to face pertaining to customer service and satisfaction. I am always finding creative ways to further the marketing, clientele, and in-house operations aspect of the gym. 

The hardest part of my job is leaving when I know there is still more to be done. I have a little habit of staying past my shift's end in order to finish tasks I know need to get finished. The other part would have to be reaching out to member's whom have delinquent accounts. Usually it's just getting those members into the gym so I can help them get their accounts caught up. 

The most enjoyable part of my job is the members. I get to meet new people every day and build relationships with people who have goals. When I come across someone who is struggling to become motivated about their health and wellness, I take great joy in helping that person gain a more positive outlook on their life.

I was the general manager of a location that we will keep anonymous due to the success and popularity of the club and clubs location. What I can say about working for anytime fitness is that your staff will 110% decide the quality of your experience with the company. Fortunately for myself, I happened to get hired at a location with the most kind, caring, and hard working staff/individuals I’ve met. I had 7 personal trainers, 1 personal training/assistant manager, and 3 bosses aka area managers and we were a complete team that had each other’s backs through everything. So much so that we hung out outside of work and I even still do hang out with some of the employees till this day, though my time with the company has long passed. Expect to feel out of place like you would at any new job during the initial training and newborn phases to the job. It may take some time for you to ease in and feel comfortable with the role, it’s not anything difficult, it’s just a decent bit of information at once when getting started. After the training portion is up, you are basically on your own with your team and are expected to perform to the particular numbers/goals your region has set for your clubs location. Depending on who your upper management is, you may or may not have the type of management that constantly looks over your shoulder, you may not. Expect to have almost daily, if not weekly conversations with your boss aka area manager. Not saying it in a bad way, it’s just a part of the job. They check in on you, you update them of things going on at the gym, etc. you’d be surprised how much occurs inside the walls of a gym as small as anytime fitness. It is also entirely dependent on how busy your clubs location is. Some anytime fitness locations are located in small towns and are not busy whatsoever, but there are also locations that are kept up very well and much busier. All in all my experience with the company was great, your experience may be different. It is truly entirely dependent on who your upper management/team is. 

I worked for Anytime fitness for 4.5 years and had the opportunity to grow with a new company. During my employment, I was challenged in different positions such as manager, personal trainer, and fitness manager.  The company was new and was going through many changes and I am pleased to say I was able to learn and grow in different areas . The downside to the changes and trial and error, was a lack of structure and strong organization within the company.

Towards the latter part of my employment, I was transferred to a gym in Marble Falls, Tx, The reason for the transfer was to help pick up sales, improve turnover rate, and establish the personal training department.  .After an hour drive to work, my day would typically begin around 9 am.and consist of training clients, conducting assessments and new member orientations, managerial duties, and cleaning equipment. I would try to leave before 7:30 pm.  As the only trainer there, keeping busy was a plus. I worked with one other employee (the manager) who's maturity level and professionalism unfortunately was not up to par.  I wanted to make a good impression of my services to the members to hopefully make up for anything that was lacking elsewhere.  I really enjoyed working with my clients.  Building my personal training business and getting my client's results were my main objectives. Although I wasn't pleased with certain circumstances in my work environment, I learned that I have the power control my attitude.  Focusing on my clients and their needs was the reason I was there.  

Anytime Fitness in Weirton is a great place to begin a career in fitness. The business model is simply unbeatable and the small box gym atmosphere allows the gym to feel more like a community instead of a place where everyone is a number. 

My work day would usually begin at six or seven in the morning and my first shift would end between eleven and one. My second shift typically began between four and six and would end between seven and eight. Each and every day is very fun-filled. I have always enjoyed challenging and motivating others in order to bring the best out in them. 

The management experienced turnover. In three years, I have seen six different sales managers who had left the club for a variety of reasons. The only manager that lasted was our sales manager who was employed in Weirton from January, 2013 to March, 2014 and resumed his employment once again beginning in June, 2015.

I learned how to train and work with members and clients of different age groups and fitness levels. I also learned how to sell personal training and see the value in an investment in personal training. I gained countless hours of experience in these avenues. 

There is really no tough part to the job. The job was enjoyable and very few individuals my age can honestly say they enjoy their job while making a decent living off of the job. 

The most enjoyable part of the job was being able to call my work at Anytime Fitness, Weirton a job. It has been and still is an awesome experience and a wild ride.

A typical day at work.
-Balance daily transaction data for 3 locations and post all credit card, check, and cash payments to QuickBooks. 
-Audit all transactions and financial changes within the ABC database, tracked externally with Excel daily, monthly, and yearly.
-Post mid-month and end of month journal entries to QuickBooks to capture all transactions and revenues for our ABC (Sales Rep Transactions) and Bodyworks (Trainer Sales Transactions). 
-Report monthly sales figures to all clubs monthly, tracking new sales, cancelations, and transferred members. 
-Process payroll bimonthly for 3 stores 25-28 employees, responsible for issuing $25k in checks each payroll. 
-Invoice corporate wellness accounts and report changes within each account monthly. Track and issue commissions for all corporate accounts to applicable sales reps. 
-Purchase all office/cleaning supplies and deliver to each store bimonthly. 
-Write Standard Operating Procedures for equipment maintenance, commission structures, and general office procedures
-Created a paperless workplace by building electronic forms to expedite data collection, improving accuracy and efficiency.

I learned a ton about the gym business and how to manage others based on financials.

Managment/Owners were caring and met employee needs.

Workplace culture was positive at all locations, and working remotely was very productive

The hardest part of the job was working until 8pm leaving little time to participate in activities after work.

The most enjoyable part of the job was working from home.

While the people that work at AF are great, there is no where to go within the company itself.  Management does not act quickly upon complaints from employees (this may be due to the lack of an HR department within the company) and many issues are left unresolved.  I learned that in a place like this, it's best to keep your head down and your lips zipped until you find a new job that has growth, good benefits and appreciates an employee with a brain of their own.  While some of the management is great, a large number of management personnel have no prior management experience nor does the company require them to take any classes or meet performance standards - thus a lot of management does their own thing with varying results.  While the relaxed culture is great, some rules, policies, standards and processes are necessary to grow and build a successful business.  This company is greatly lacking in any sort of direction for the future.  Departments are left to their own devices, with in-adequate leaders espousing their own ideas (with no research or facts to back them) without any regard for the future of the company.  

Overall: great in between job until you find some place that will appreciate your willingness to work hard and the ideas that you bring to the table... oh and walk on tiptoes.. with no HR Department, you are on your own to defend yourself against a rampaging manager.

I made the hard decision to give up and leave. Employees are treated as a replaceable cost of doing business, don't ever forget that.  Promises of education, coaching and support to staff far exceed reality as they run the company on a shoe string with lack of staff, often leaving you alone at a club for day or weeks tending to hundreds of members.  You still expected to achieve sales goals through micromanagment support tactics. The few at the corporate level are excellent at sales  & they use those skills to "sell & say" anything to get you to fall in line. They are excellent at automatic, ingenuine compliments in order to coerce you to be a great team player. (Including, but not limited to afterhour phone calls, last minute shift changes, working off the clock, 2 am emergency response calls to club without paying mileage, using your private name in marketing without permission...) As for the job,  the support stops and ends with sales, but they are great at teaching manipulation sales tactics & getting your to question your own ethics. They monitor, screen and count everything you do - and it's never good enough even when you exceed goals. Your paycheck is based on your goals & they are outrageous and often unattainable - the goals are built in so they don't have to pay you any bonuses. The worst is employees come to the industry to help people & they work so hard...until they just can't anymore. I wouldn't do it again - I've learned I am worth more.

Top Job Titles	Average Salary
Personal trainer 1167 salaries reported	$25.65 per hour
Fitness manager 173 salaries reported	$49,539 per year
General manager 71 salaries reported	$54,648 per year
Club manager 117 salaries reported	$43,864 per year
Cleaner 117 salaries reported	$12.86 per hour

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