maintenance technician

leasing agent

maintenance supervisor

property manager

assistant manager

Apartment Management Consultants

I loved working for AMC. The culture and business model actively encourages you to always do the absolute best. Admittedly, with your toes to the fire in the sense that they do not have the best hourly rate in the industry, but if you figure out the bonus system, you can make bank! If you aren’t highly motivated, AMC isn’t for you. You won’t make enough to live unless you can perform. 

I killed it as a leasing consultant.  I knew my property.  I knew my tenants. My files were clean. I could close leases all day. Naturally, when the assistant manager moved on, I was a natural choice.  However, when I stepped into the role, I was offered the lowest possible hourly rate on a 400 unit property.  But I thought no big deal. I can learn this position and still lease and collect bad debt to get my commission.  

I was given 1 hour with the former assistant to learn the heavy accounting requirements of the assistant manager role because I wasn’t cross trained for the position which is what most AMC employees do.  Again. I thought no big deal because I have a strong accounting background. 

A month later, I am told I need to gather documentation for an audit. AMC’s property management system, AIM, logs certain actions when certain changes are made as well as runs a check for other possible discrepancies.  Every charge reversal. Every rent change.  Any time you edit something. It goes into a report and every so often you are required to gather documentation to prove why the change was legit.  

The old assistant was great.  And she knew everything that could trigger a change and would keep a folder and proactively keep her documentation as time went.  

The issue arose when the 3 leasing consultants and the manager made constant errors and changes and reversals that I had become responsible for accounting for. 

So I got hit with this audit and I missed the deadline.  Given the size of the property and the number of people allowed to make changes without communicating, I had over 500 items to account for. Hours and hours of going through files and making copies of lease pages.  Finding notes in files. Making copies of old checks. The packet by the end of it was SUPER thick. 

I was asked to do this 3 months in a row. Each time I could not get them in when they were requested.  I would put off tasks like notices or rent collection because I felt it was the only way to try and meet my deadline. As a result other performance areas suffered.  Such as my reporting. 

The RPM was harsh. She would say if I needed help I should ask, her or my manager. And iterated that I had resources. Yet, I remember asking my manager for help. They didn’t know what to do. So I emailed the RPM, cc’d my manager. And she replied “Did you ask your manager first” and then scolded me for asking her.  

One month, the VP of the region stated that any employees that were behind on Grace Hills/Online trainings would not be allowed to return to work unless they were caught up by a certain date.  The entire staff on the property waited until the last day with a combined total of 31 online trainings.  I was caught up because I always did them as they came in. My manager was caught up. I had offered to allow the other staff to use my office to get some uninterrupted time to complete their trainings, I would cover the front. But If all these classes were not done there would only be me and the manager the following day so they begged me to ACTUALLY DO THE CLASSES FOR THEM because I always scored high. I reluctantly agreed. Causing another deadline to be missed. Another write up.  I thought though at least maybe my manager would have spoke up on that deadline.  Nope.  But did I say anything? No. I refused to throw them under the bus like they did to me. 

What really sucked is when I tried shutting my door to complete certain tasks just to limit some noise.  I even left a sign that said I was available and to walk in because I was not unavailable. Just needed less noise.  They gave me a warning for it. I asked for an accommodation to be able to close my door and they had their in house lawyer reply saying I would be an undue burden on AMC because I need to be available to tenants and employees.  My office was in the very back of the leasing office and was not even visible from the front office. You would never know it was there unless you walked intro the back area.  I would go days without seeing tenants if the leasing consultants felt like doing their jobs that day.  Again. I left a sign that said I was available and to walk in.  

I kept trying. I knew at this point they were going to fire me. You can always tell.  Your manager starts to take more calls outside in the parking lot. They start having more close door meetings with other staff that you aren’t privy to. The worst part is when everyone starts to feel cold around you. I had happened to come back from a vacation, that I took to get away from the stress for a bit.  I came back ready to keep trying. But I knew that everything was off.  Sure enough, the RPM showed up the next day and they had another closed door meeting before I got called in and was let go.  

I miss AMC, and perhaps in different circumstances, I know I would still be there.  It really breaks my heart. I would have gladly stepped down and back into a leasing role or something that way I could retrain and try again when I was better prepared, sadly it wasn’t an option for me.  

From top performer to “undue burden”. 

What is the best part of working at the company?
The only thing I can think of was decent commission structure on collections, but there are many caveats to qualifying commission.  For instance, you only collect on damages to unit but not eviction charges. And if you don't collect after a period of time you are required to send the file to legal for collections which is very time consuming. If they collect on their end, you get nothing for all of the work you put in. 

What is the most stressful part about working at the company?
By far the most stressful job in my 40 years working. More specifically, the worst was being micromanaged daily with a huge emphasis on discovering and disciplining you for mistakes made. Each time I was written up for violations, there was ZERO warning that the write up was coming. There were no meetings with the Property Manager to provide constructive feedback, instead, you would see HR/Regional in the office and immediately assume they were there to write you up or worse, terminate you.  The environment was one of constant fear; knowing that you didn't do anything intentionally wrong but wondering what I may have done with good intent, but they saw as bad. For instance, I did many things I considered kind for tenants that were deemed "fair housing violations". How could I have known if not told? You find out when written up.  

The rules constantly change to suit management, for instance, in semi-annual inspections. In the first round I was a part of, I did half of the 288 units and the leasing agent/property manager did the other half. On the second round, I was told that rules had changed and I had to do them all. Rules constantly change depending on your location and what your property manager decides he or she wants.  There is so much more but can't share it all here.  

In the end, I resigned. I was asked to deliver a decision to a tenant that he was very unhappy with.  He assumed I made the decision and verbally anihilated me.  My property manager heard it all and did nothing to defend me.  I never heard her say it was her decision and to stop assaulting her team. When I contacted HR there was no support and they were content to let me go.  At that point, I was leading the nation behind one other in leases gained over the past quarter so they clearly don't value even those who are doing what they were hired to do, and quite good at. Also,  if you work for this company, do NOT lease an apartment where you are working.  The employee lease states that you must move within 5 days of termination. That includes resigning, even on good terms. I had paid my rent on time without fail for 3 years there but in the end was kicked out on Christmas Eve. I thought I might have the opportunity to continue renting there without the employee discount but NO. This is another rule that bends as I know a few who worked for the company that did keep their apartments. It seems to me that it is up to the property manager if she wants you to live in her community or not.  My Son and I were homeless for several months after this as I did not anticipate the end nor could I prepare for it.  I tried to rescind my resignation although miserable there,  just to keep my apartment, but that was a NO as well.  They made it clear that even though I did nothing wrong that they didn't want me in their company or on their property. It was a crushing time of my life and just regret dedicating myself so completely to another corporate machine that uses,  abuses and spits you out in the end. 

What is the work environment and culture like at the company?
Fear, pressure, micromanaging.

What is a typical day like for you at the company?
Constant pressure to meet goals in raising occupancy and wondering what I was doing wrong and when the hammer would fall.

I loved the company as a whole. The pay wasn't there for me, however the commissions made it worth while. At the location I was at I felt overburdened and so stuck. I saw the potential in moving up faster. I was wanting the role of an assistant property manager. I gotten a taste of it and it felt good then I got taken advantage of. 

The manager I had was very questionable with her reactions towards many things. I wasn't allowed to do other things but when I spoke with a RPM I was able to do the things I was told not to do. I saw a couple of red flags but I left it alone. There had been times where the maintenance staff would come to be about questions and recommendations on what to do. I wasn't in the proper place to say what needed to get done and at times I had to. I then realized I was too busy doing the role of an assistant to where I was doing terrible at my own job (what it had seemed like to the manager's eyes). I wasn't getting paid to play that role. The manager I worked with would also get mad when I had to do things greater than my job description and messed up because it made her look bad. She wanted to literally do less and have me gain the experience for something I wasn't ready for. The belittling had happened and I just bit my tongue. I have seen her work with customers and I must admit she would flirt back with a resident, borderline discrimination, belittling me in front of her friend when she comes to the office and visits, the pretending to like me on certain days, the attitude that was given to me and being treated unfairly, and so much more I didn't want to bring up. I needed my job so I just didn't say anything and kept focusing on what needs to be done. I felt like I couldn't have a voice. This manager knew how to tactically have things her way and was very strategic on how to go about things to cover herself. I couldn't find a way out of that property.

I also worked at other properties and I learned a lot from other people. If I had questions, I was able to reach out to other leasing, assistants, managers and RPMs from other properties. I just had a bad vibe and bumped heads with the manner I was with. My RPM at the time was fast about certain things and very understandable. 

I got let go from the company due to miscommunication and knowing the manager wanted me out for sure. She got what she wanted. I would love to work for the company again but for a higher wage. If I had to deal with what I dealt with that one property, I would have to at least get paid what is reasonable. I would NEVER want to work with that manager and anyone she speaks to within the circle of property managers.

The property managers at AMC are really inconsistent. Some are great and some are absolutely terrible, and it doesn’t seem that the higher ups pay much attention to those property managers that are huge issues. The RPMs are quite the same. Some are amazing and some are absolutely careless and no one cares about the terrible ones. The hourly wages do not come close to reflecting the amount of work being done, and some properties provide great commissions and bonuses while others provide close to nothing. Some of the properties have been so poorly managed that the staff is drowning in work orders and unhappy residents, but nothing is ever done and yet they still expect occupancy and earnings to be just as high as the more successful/ well run properties. The way they see it, if occupancy is low the staff is not doing enough, and in these cases the staff usually gets zero spare time to breathe during their work days in between tasks. The staff at easier properties gets endless praise for having the best numbers while the staff members working at the incredibly difficult properties are told that they are performing poorly because their numbers don’t get as high. I know this because I have worked at both “easy properties” and properties that were literally falling apart. As a leasing agent, it is often difficult to find coverage for time off because floaters are limited, and I am made to feel guilty for requesting time off to use the vacation time that I have earned, even when it is weeks to months in advance. AMC seems to be much more focused on the money coming in than prioritizing happy residents and employees. I have noticed that they continue to grow and take over new properties while many of the ones they currently manage are stuck with few staff members and/or terrible staff members. If you manage to find a property that has been well managed and has a competent/ professional property manager, an involved RPM, and generous commissions, it is really great. It is just frightening how many properties are absolute nightmares. 

The previously written reviews are true across the board. At all levels of upper management, there is serious miscommunication among them and with ownership of their properties. Upper management can and will set staff up for failure. As you can imagine the miscommunication trickles down into bad experience for customers, and there have been many unethical practices that you are forced to take part in. The miscommunication makes it nearly impossible to achieve any goals, which are never clearly stated, and the expectation on HOW these goals will be achieved is not made clear.  I learned that I must document everything to the point where I take time away from getting work done, as protection. 

The expectations that are set are unrealistic. There’s no awareness of processes and metrics and REAL challenges before you’re next in line for termination and they cycle starts all over again. It’s impossible to gain your footing with a constant revolving door of new team members who don’t know what they’re doing. The company is also not at all concerned with safety of residents and staff at their properties. Management will set one deadline and assign something only to reverse that the next week and look for someone to point the finger at when they’re so-called strategy doesn’t work out. There’s also so much chaos that is left over from long gone staff that it makes moving forward and staying on the current target impossible without dedicating all of your personal time to a job. 

The company’s foundation is poorly structured, and rather than implement any changes based on their past failures, they allow high turnover of their lower management and staff. The reason why upper management has maintained their positions for longer than a year, unlike other staff, is because they use lies to protect their jobs. It is not enjoyable to work here.

I have been working for this company for a few years now. And I honestly will say it really depends on the property you work at and the management team you have. The company as a whole focuses on generating a steady growing income for the owners. Some properties have great bonuses, some don't. As a leasing agent you can make commissions from leases, as an assistant manager you make commissions from any leases you get, renewal bonuses, and collecting rent. And as a manager you make commissions from leases, renewal, and other owner incentives. 

You have to be a quick learner. Depending on the property and the staff you have, you can ask a coworker to show you things you don't know. If you work at a smaller property with less office staff, then it is hard to get trained specially if you are busy all the time. 

Pros: great benefits, bonuses, lots of advancement opportunities

cons: You get transferred to different properties a lot, specially if you are good. Some properties are a hard to manage and they don't provide much training. They throw you in the burner hoping you make it out alive.  


You charge crazy fees for anything and everything , specially when your monthly growing income is less than previous month. Trash fines and such. 

They conduct market surveys every month to see how much competitors are charging, that's how they raise rents. But they don't take into consideration how old the property is, the lack of amenities, and such. 

I like working for AMC in general, but there are a lot of things it could improve on.

They require their management to run ridiculous reports for ownership each night that never get looked at. This company is stuck in the past with antiquated policies, procedures, and technology. They utilize a resident management system that is not user-friendly and looks like something that came from the 1990's. They allow residents to sign leases online. However, they still have to be printed and put into the file which you then have to turn around and ask the resident to sign it again to verify that it was them who signed it online. They still utilize paper guest cards and don't have an efficient way manage your guest cards other than a binder. They require assistant managers to not only lease but to collect on past resident balances, current resident balances, and process move-out charges within 48 hours of a person moving out. They grossly understaff their properties. A property of 300+ units gets 1 leasing, 1 assistant, and 1 manager. They also only give 1 maintenance sup, 1 tech, and 1 porter. I personally would not recommend this company as I think they overwork their employees and underpay them for what they require them to do on a day to day basis. Management is not willing to work with people who attend school and it is up to you to figure something out. The company is cheap and are penny pinchers. They expect you to have a resident event each month with little to no budget for said events. They charge residents a setup fee to use an online payment system which they themselves do not manage. They offer a 401k oh by the way they don't match anything you contribute to it.

A typical day at AMC LLC. is busy and never boring. I start my day with posting all our advertisements to ensure we get as many appointments as possible. I take several appointments throughout the day as well as walk ins to tour the property. I enter data into our web based apartment management system throughout the day to ensure all our records are up to date. I constantly respond to emails and phone calls. Whenever there is down time I make sure all of our money is posted and accounted for. I have really learned to multi-task efficiently in this position because there is always more than one thing going on a time. I have to deal with existing residents as well as future residents while making sure all office duties are successfully taken care of. I have also learned how to prepare both daily and weekly reports as well as conduct market surveys in order to be aware of our competition. I wear several hats at this job and I like it that way. I never get bored! Management is helpful and really cares for their employees. My co-workers are great to work with. It's a small office so we work very closely with each other. I think the most difficult part of this job is trying to get as much done as possible in such a short amount of time. There is always more to do even when you think you're done for the day. It really keeps you on your toes. I love that I get to meet new people every day. It really makes coming to work enjoyable and interesting!

Unfortunately, my time with this company was not a positive one. There was no clear path for growth or promotion, and no plan of action ever discussed to help employees advance. Training was virtually non-existent, leaving staff to figure things out on their own, often at the expense of accuracy and efficiency.
Work-life balance was also completely disregarded. Expectations were unrealistic, and any boundaries between work and personal life quickly disappeared. Management was nearly impossible to communicate with they consistently avoided accountability and dismissed concerns brought up by onsite teams.
Efforts to raise issues or offer ideas for improvement were met with silence or outright refusal to engage. There was no interest in problem-solving or supporting teams on the ground.
Additionally, the company seems to have very limited knowledge of housing laws in new states where they acquire properties. This lack of preparation leaves local management struggling to remain compliant, with no guidance or support from leadership.
Overall, it was a frustrating environment with minimal support, little to no opportunity for advancement, and a general disregard for both employees and residents.

Top Job Titles	Average Salary
Maintenance technician 1296 salaries reported	$22.49 per hour
Leasing agent 943 salaries reported	$19.52 per hour
Maintenance supervisor 612 salaries reported	$29.68 per hour
Property manager 296 salaries reported	$30.42 per hour
Assistant manager 440 salaries reported	$23.50 per hour

Working at Apartment Management Consultants: Company Overview and Reviews

Apartment Management Consultants

Apartment Management Consultants Ratings

Popular jobs at Apartment Management Consultants

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected