order picker

customer service representative

machine operator

courier

software engineer

Apmex

The Founder/President is a great person, company values are solid, benefits are enticing, and co-workers made the day-to-day fun. Unfortunately, the leadership team (CEO and below) causes unnecessary strain and stress within departments and cross-departmentally - ironically, in the name of transparency and teamwork. An easy fix if said founder would step in and truly evaluate who is running his company.

There is little to no trust among the company, employees have a lot of "work about work," almost to the point of not being able to do the job they were hired for. There are some double-standards (i.e. employees need to hustle on a task so management can review/approve, but management is not held accountable for a delay in tasks such as employee reviews), and the current managers are not leaders who lead by example, they are the "do as I say, not as I do" type and I do not follow that type of leadership. 

There were a lot of off-hand remarks from management (about other managers, employees, etc.) while in 1:1 meetings, team meetings and even company meetings. 

I wanted to stay, I really did. My team was fun, my job was great, but the unecessary drama and stress could no longer be ignored. Looking back now, I realize how toxic the company was during my employment there. I hope management is held accountable for the damage they've done internally, but history shows (among previous reviews) there's not a change in sight. 

A typical day included filling orders making sure they reached the customers in a timely and accurate manner. Overtime was sometimes expected and other times it was a surprise. But it was mandatory.
I learned about manipulating numbers so that the company looked efficient on paper. I also learned a lot about precious metal and coin products as well as human relations.
Lower end management were grandfathered in and most of them seemed to be "yes men" who only cared for self. Upper management of the more technical departments were like night and day. They were the nicest, most professional people I'd ever dealt with inside the company.
The co-workers are about average. Some more pleasant to be around than others.
The most difficult part of the job was unexpected moment's notice of having to work mandatory overtime AND to maintain interest and accuracy. Other difficulties included having limited access to internet and other personally enjoyable coping mechanisms that other departments enjoyed.
The most enjoyable part of the job is that the owner actually worked with us during busy times to get packages out.

The typical day at work could begin by telling you that you'd have to work five additional hours. Ok so they've given you the veggies first. Then they'd feed you the numbers to let you know what kind of day it would be. By the end of the day, someone's math was usually flawed.Values were ok but they never lived by them. Team work went out the window soon as meetings were finished.
If you didn't raise trouble, the job was secure, but you weren't moving up. They typically picked their own for advancement far before the positions became open. 
Management was grandfathered in from when the company was small, therefore did not have people skills. Management would hide information from us in order to make us move faster. They eventually went from quality to quantity production style management.
Life balance was a bit rough because a person could be punished for using time allowed by the handbook. It depended on how the company felt about intent. However, you did have the option of having time off from time to time.
The most difficult part was paying full attention for 8-12 hours a day not knowing when you'd leave. Doing this while working in a basement with no music and no room for error. 
The most enjoyable part was the people I worked next to at times. 

The I.T. department (internally) is run quite well. The team itself is very cohesive/collaborative. Each person has their own unique skill set and is used in a fairly selective way to enhance company I.T. infrastructure/resources. However, the issue with I.T. is how senior and executive level management exercises the use of I.T. resources. It's VERY haphazard based on certain personnel's connections (interpersonal rather than business need/efficacy) to executive management. This tends to cause chaos within the group as we're told to try and abide by the TFS (GitHub), prioritization system put into place by executive level management, but it's executive level management themselves that will often come by a developers office to tell them to start working on a specific project or process, thus circumventing the tools in place to navigate an actual project development cycle. There rea also double standards regarding factually based analysis regarding new or updated processes with some employees, but very rigid processes regarding others.

In my entire career this has by far been the worst place I’ve worked.

Management is terrible and not only do not care about their employees professionally or personally. I’ve personally witnessed upper management speaking negatively of their staff members. If you are a terrible leader but get results then you will succeed as in a leadership role here.

The marketing team is filled with incredibly talented people, but the way they are being lead are not allowing for their talents to shine. They are treated as if they are not intelligent and constantly ridiculed about their work. Apmex is a culture that does not celebrate you, even when you do well, they want more from you.

the company is diverse but it is mainly the lower level staff - no one in upper leadership reflects cultural or ethnic diversity. 

Sadly when reporting about the toxic work culture I have seen several people be let go for speaking up. 

Very labor-intensive work, Management was not friendly to anyone that didn't openly express Republican-leaning views. Blatant favoritism. No opportunities to promote in company. Workforce was split between 3 teams. Whenever work was needed to catch up to incoming orders, at least 1 of the 3 teams would be 'volun-told' into coming in for a 6th shift on the weekend. More often than not, 2 or all 3 teams would be called on. Staffing was bad. 

There was an ice storm one week, and it was very difficult and unsafe to attempt to come in to work. Over the span of 3 days, workers that were unable to make it to work were required to work 1 or both days of the following weekend. On the first of the 3 bad weather days, the owner themselves arrived and attempted to reward us by giving us Best Buy gift cards. In over a full year of working there I was never offered a raise, but instead the owner wanted to give us gift cards...

Customer service department is the place to start out. It is a friendly environment and everyone gets along and can joke around while working at the same time. The manager is great and cares about not only the company but also making sure you reach your fullest potential. The customer service department helps build your knowledge of the company and how things work. You get hands on experience in not only customer service, but other departments as well. We take calls from customers in regards to orders for precious metals. The most rewarding part is helping a customer who truly appreciates the information you can provide them and the knowledge you can share. The most stressful part are the days where we are so swamped that there is barely any time to get other tasks done outside of phone calls. Overall, the company starts our paying well and is quickly growing.

They make it seems like it’s all colors and rainbows at first, with cheap insurance, free lunch amongst other things. But once the weeks go by you realize management sucks and had poor family beliefs they work you like dogs they tell you it’s a climate controlled but it gets extremely hot and the huge loud fans are horrible to the ear (it’s a sweatshop) pay sucks and they most likely will find a way to fire you before it comes around to bonus time! And if you are a person of color be prepared to be pointed out to do the worst jobs or get chosen to do a job that was not on your job description. Weekends have to be worked as well with little to no notice and if you don’t work them you accumulate double the points one step closer to getting fired. They don’t care if you have family or even a life outside of working there. I’m very sad they make billions of dollars and forget they would have all that money with out the help of their employees!

APMEX is a great place to work. The company is actively growing at a rapid pace. This is fantastisc, but can create many "growing pains" along the way. A typical day at work is working along side individuals with the same goals in minfd and completing daily task in order for things to run smooth and effcient. Managment is also growing at a rapid pace. APMEX provides outstanding benefit packages. APMEX gives you the ability to take control of your future and eductaion. APMEX provides a friendly work enviroment and stives to maintain a healthy work and personal life balance. The company is also very involved it it's community and giving back.

Working at APMEX was generally fast paced and enjoyable, the pay is very competitive. The leadership is slightly vindictive and very quick to terminate employees or even entire departments. For a company of around 200 people it had the highest turnover rate in mid and upper management and high end sales positions. The company executives have a hard time putting forth a cohesive vision for the company, switching their mission statement and focus several times in the last few years. Once APMEX decides what it's vision truly is and sticks with it I think it will really improve as a place for employment.

Top Job Titles	Average Salary
Order picker 5 salaries reported	$15.00 per hour
Customer service representative 1 salary reported	$16.00 per hour
Machine operator 4 salaries reported	$19.50 per hour
Courier 3 salaries reported	$18.00 per hour
Software engineer 1 salary reported	$67,500 per year

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