instructional designer

business analyst

senior business analyst

project manager

data analyst

Aptara

I provide global support for onshore and offshore KPMG users, interns and contractors required to complete training provided through the KPMG Business School SABA eLearning system. I provide support for on-site instructor led training and remote live sessions for users.  When users have technical issues and the KPMG helpdesk level 1 and level 2 are unable to resolve the issues a ticket is opened and forwarded to the HR Technology Learning System team. I support the KPMG Executive Learning System for external non-KPMG users when required through an email mailbox which I monitor daily. I provide support for the KPMG Ethic and Compliance department when contacted regarding users not in compliance with their training.  HR-TLS develops the courses for each segment and do testing before going into production. I provide the technical support for the team and all users. I learned how to read code using the developer tool in internet explorer when network traces are needed to view lines of code. My co-works consist of developers, back office, and HR personal who add the new on-boarding users in the HR system and request access to the training systems. The hardest part of the job is during busy season and year end when all training is required to be completed. The most enjoyable part of the job is the way the team pulls together to meet all deadlines and resolve issues when required at the code level.

I had worked with Aptara a few years ago and had a good experience. This last assignment not so much. They had told me that there were going to be a set number of hours for this project when I interviewed. When I received the SOW the hours had been cut by half and extended over a 28 day period. As a consultant I had never been treated this way before. I will never work with this company again.

What is the best part of working at the company?
Great support provided, super nice people, and excellent medical benefits!

What is the most stressful part about working at the company?
Not stressful but the bi-monthly time entry was a pain. Would much prefer bi-weekly where you submit timesheet on the same day, such as Friday each pay period. 

What is the work environment and culture like at the company?
The environment  was friendly and helpful.

The educational publishing industry goes through cycles, so excellent planning and forecasting are required to ensure a manageable workload and steady employment. Editorial managers in particular are expected to shoulder a lot of extra work during busy times, but will be kept on in lean times. Workplace culture can be challenging, as blame gets  thrown aroound when things don't go as planned.

I was able to work from home at Aptara, which to me was the best part, aside from working with people I'd already worked with for years as a freelancer and even before then as a proofreader/copy editor and production editor. The pay was decent, and I went above and beyond while working there because I'm a bit OCD and because I wanted to do well with my colleagues, who I am still on good terms with.

Overall really great experience so far. I haven't been here for a year yet, so I don't know what to expect for performance evaluations. It can be challenging to drive major changes to some inefficient processes; mainly due to security, company size, and impact on the larger organization.

Love my manager and love my team! Perfect remote position if you like remote work.

Prior to GTS Companies being sold to TechBooks it was a great place to work.  Typical work  day was supporting end users and clients.  The management team at GTS Companies took an interest in the employees they hired and treated them with the same respect they treated everyone including clients.

I’ve enjoyed working for Aptara over the years. As a consultant, you don’t always have stability but that’s the case even with a permanent position. I feel like they respect my work and opinion and have paid me quite well over the years. Sometimes there’s issues with hours but that happens everywhere. All in all, it’s a great contracting firm to work with.

Aptara management makes sure that the people selected for a project are aligned with the customers needs. This is very important to me.
Aptara communicates with us about needs and successes.

I learned that this was more of a set in your old ways and very little room to add automation. Old thinking very little think outside of the box type of organization.

I enjoyed most of the people. Had a great boss

Top Job Titles	Average Salary
Instructional designer 8 salaries reported	$57.92 per hour
Business analyst 9 salaries reported	$56.63 per hour
Senior business analyst 8 salaries reported	$65.63 per hour
Project manager 5 salaries reported	$45.85 per hour
Data analyst 2 salaries reported	$50.50 per hour

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