medical scribe

accounting clerk

medical transcriptionist

tax director

software engineer

Aquity Solutions

I've been with Aquity since January 2024. I got this job after being out of the workforce for 10 years, I really needed a wfh job with decent hours as I have (older) kids at home. I have a background in the veterinary and human medical fields and have always really loved this stuff. When I initially interviewed for the job it felt less like an interview than the recruiter just explaining the job to me, I suspect they hire pretty much anyone with a background in healthcare. They recommended I do an online medical terminology refresher course then get back to them when it was complete. As soon as I forwarded them the completed transcript they put me in the next training group. Training was a lot of work but I felt well supported and set up for success. There are a series of evaluations that you need to pass to continue on with the job but if you know your terminology and can type reasonably fast it's very easy to complete. Training was 3 weeks pretty much full time, paid. I was then set up to shadow another Scribe as I eventually moved to alternating notes then doing all the notes under their supervision before being placed with my provider. You follow the provider's schedule. As anyone who has worked in the medical field knows this means you don't necessarily know what time or how long your break will be but if you're used to that it's not a big deal. They provided all my equipment and I have now been trained on two different EMRs which I see as valuable free training that I can take elsewhere if i want to. I have evenings and weekends off, I have always worked in my own time zone which is a nice bonus. The best part is honestly how much the providers appreciate what I do. My work truly makes a difference and allows them to complete their work day much faster rather than having a pile of charts to finish after hours. I can work in my pyjamas, I can complete things around the house during down time and breaks, I don't have to sort out childcare, and I don't have to deal with the general public. My only complaint is the pay. I started just above minimum wage here in BC, however, when the minimum wage recently went up my more than $1 I went up to the new minimum wage. They told me when I was hired they do yearly raises based on inflation so I'll see how much that is in January I suppose. I have to take into account the money I save on increased car insurance, commuting time, gas, etc into the pay rate and with most jobs being so low paying now it definitely could be worse. I have free medical benefits, they're not the greatest but I do have extras like massage and mental health coverage. I am able to pick up shifts when other scribes are looking for coverage which is nice because then I can build relationships with other providers who then ask for me. It can be somewhat challenging to take time off because they expect you to try to find coverage, the team leads will help with this but I'm not entirely sure what happens if you can't find anyone, I assume the time off wouldn't be approved, but provider's take time off too so coordinating a week off with their vacation time is totally doable and a good option to use vacation pay. Working remotely definitely has it's challenges, you need to be able to manage your time and solve basic tech related issues mostly on your own. Overall I'm really happy with this job, I'm gaining valuable experience that I can take elsewhere if I want to, I've met some really wonderful people, getting an inside look at healthcare in a way I never had before, and don't have to ekave my house to do it. 

-I love my job with Aquity. I've been her a little over two years and I love every day of it. Typically, I start my day at 7am CST and end it 3(ish) CST. My provider can have as few as 12 or as many as 20 patients daily. I have learned a lot about oncology and hematology just listening in. I get a chance to talk to the patients before my provider gets in the room, to be sure everything is up to date. I've met so many kind, caring people virtually. I may not know what they look like, but I definitely get a vibe for the kind of person they are just by talking and listening to them. There truly are a lot of really good people in the world. 
-Another really good thing is that you pick your schedule and your hours. I work all day (7-3 CST) Mon, Tues and Thurs, and on Wed we do palliative and hospice care from (12-3 CST). We're normally off on Fridays which I LOVE!!! I mean, pick your hours and your days, work from the comfort of home with really great people! And better yet, I moved from Texas to Iowa without losing my job. You can work for Aquity from anywhere that they provide service, and that's a LOT of places. Imagine being able to work and get paid while you're looking out the window at the snow falling. I don't have to dress for the weather and I don't have to drive in it. (Remember: I'm from Texas so I actually know nothing about driving in snow!)
-My provider comes in and while she is talking to the patient about their medical issues, I am listening through my headset and typing notes into their chart. She will edit these later and sign them off. 
**NOTE: This is live transcription, not recorded transcription. There is no pause, back-up, repeat. You are typing as they're talking. It sounds hard but you quickly get used to their rhythm. 
-The management at Aquity is great. They are so supportive, and actively help you with your needs...any day, any time. They use Slack as a way to keep in touch with others...and there are a LOT of others. Aquity has offices in the US, in Canada and in India. They are a highly trusted and respected industry. Workplace culture is also amazing. Through Slack I have connected with many people that I will probably never meet in "real" life, but that doesn't make them any less my friend. When used properly the internet can be awesome.
-The hardest part of the job for me is listening as my provider tells a patient that they are out of treatment options. She is not only an oncologist/hematologist, she's also certified in palliative and hospice care. It's always fascinating to listen to her have "this very hard talk" with patients. She knows exactly what to say and when to say it. I truly have learned a lot just from "listening" to her every day.
-Ahhh, the most enjoyable part of the job. That's easy. I enjoy getting to meet my "virtual" friends almost every day. We have all clicked and they truly are my friends. I love these people, and I greatly admire what they do to help others deal with difficult health issues. My providers patients absolutely adore her, as do I. I really do feel that I am living my best life, and Aquity Solutions is a huge part of that. 

I work part-time as a medical scribe and it is MUCH better than what I expected. Since I am part-time, I have the freedom to pick up extra shifts as I see fit,  and during training and post-training you are given endless resources and feedback to help strengthen your skills and enhance your knowledge.  I feel like they really put the effort in to find a good fit for both me and the provider I was placed with. I REALLY like the provider I was assigned to and have had no issues with any of the providers I have worked with in providing shift coverage. You are also given a chance to request specific schedules and specialties at the end of training, though it isn't guaranteed you will obtain said request, but they do well in trying to meet requests when they can.

Full-time employees are offered benefits and PTO. Part-time employees are not.  Which is fine if you don't need the benefits or PTO (i.e.: your spouse provides benefits from their employment). Full-time employees must put in time-off requests, while I believe part-time employees do not (or at least, I have not had to but other supervisors could have different guidelines regarding this). As long as I have shift coverage (someone to cover my shift or specific time frame during a shift), I fill out a Shift Coverage form, the person covering and myself both sign, and I email to my supervisor and boom, it is that easy. No issues with being denied time off. Everyone I have talked to or worked with, trained with, or had an assessment with has been nothing but polite, friendly, and made me feel at ease. The environment is amazing and I have never been this happy at a job before.

I.T. is very easy to contact and resolve issues at incredible speeds, which is unlike I have ever seen at previous companies. The ticket is usually closed out and resolved by the time you get off the phone. In cases where it is not, it's resolved within DAYS. They provide the equipment needed (computer, headset, etc.) and provide clear and concise instructions to set everything up. Anytime I have needed a password reset or have been locked out of a specific site, I'm usually on the phone for about 5-10 minutes at most. 

The pay isn't the most competitive, but they will meet your states minimum wage laws. I'm certainly not complaining and am happy with my current situation, because if I made more working at a physical location, I'd be spending the (small) difference in gas and/or maintenance on my car from driving so much.   So it basically evens out. Plus, I get to wear comfy clothes all day while working!  

I recently started working as a remote scribe, and I must say it has been a game-changer in every sense of the word. This job has not only provided me with a unique career opportunity but has also transformed my work-life balance.

First and foremost, the flexibility offered by Aquity Solutions is unparalleled. Being able to work from the comfort of my home has eliminated the stress of commuting, allowing me to reclaim those precious hours spent in traffic. This newfound time has improved my quality of life significantly and allowed me to focus on other aspects of my life, such as personal hobbies and spending more time with family.

The job itself is both challenging and rewarding. As a remote scribe, I have had the privilege of working closely with healthcare professionals, assisting them in real-time with medical documentation during patient visits. The experience has been incredibly educational, and I've gained invaluable insights into the medical field. It's intellectually stimulating, and I constantly find myself learning something new with each shift.

Moreover, the company I work for has provided excellent training and support throughout my journey as a remote scribe. From comprehensive onboarding to continuous education, I've always felt equipped to excel in my role. The management team is responsive and understanding, ensuring that my concerns or questions are addressed promptly.

The compensation is competitive, and I appreciate the transparency in pay structure and expectations. It's evident that the company values its employees and strives to create a positive work environment.

One of the most fulfilling aspects of this job is knowing that I am contributing to patient care. By accurately transcribing and documenting medical information, I play a crucial role in improving the efficiency and effectiveness of healthcare delivery. This sense of purpose adds another layer of job satisfaction.

In conclusion, working as a remote scribe has been an incredible opportunity that has positively impacted my life in various ways. The flexibility, the learning experience, the supportive environment, and the meaningful nature of the work make it an ideal job for those looking to balance their professional and personal lives. I highly recommend this career path to anyone seeking a rewarding and fulfilling remote job opportunity.

This is my first "big girl/boy" job after graduating college. I was unemployed for a year due to COVID and decided to apply out of curiosity and desire to still work in medical, but from home. I must say, it is great not having to dress up, run out the door and deal with traffic or trying to find and pay for parking. I cook my breakfast, take care of my dog, and sit down at my computer to start the day. No complaints here, especially with FT benefits of medical/dental/PTO/Holiday Pay.

When you first start, it is starting wages so about $9-10, when you are training and goes up when you get assigned a provider. Training is paid so you don't feel like you're wasting 4-6 weeks, thankfully. Best advice is that if you don't have a medical background, you should study. A lot. I feel even those with a medical background should still study a lot since there is a lot to get done, as well as getting into a pace of typing and learning formatting. The training helps a lot. There are guides, modules, programs, and people you can ask questions to and it is all available to you, even when you complete training. They provide equipment once you pass your training and tests, but the only thing you have to use by them is the computer to keep with HIPAA. All the accessories can be stuff you already own.

You do get a provider, but the specialty is based off availability so make sure that your preferences on when to work are accurate because that is how they place you. You are able to do other specialties by taking up other peoples' shifts, but all providers are different and requires lots of flexibility if you do try floating. I love mine and I know there are others that enjoy their jobs as well, but this is all based off my experience. Pay will vary on your hours, so if your provider does not have a full schedule, you may not get paid as much that week, so keep that in mind!

Overall, I like the environment. We have do use Slack with separate channels for information and socializing. It also helps if you need ask help with coverage last minute for any emergencies or sicknesses. There are policies on how to go about it, but they do try to work with helping you get coverage. Just make sure to do it ASAP! 

Let’s talk about my journey: I applied for this position in January, and got a call back from them in August. I was in need of experience hours so I agreed to the start date (August 5th). On the phone call with the recruiter, and TLs, I was told numerous times my pay would be bumped up from $9 to $12 after the first month of training. Well they were wrong. It’s now been 4 months and I’m still getting paid 9/h which is ridiculous for work pertaining to healthcare if you ask me. Now I’m not sure if this is a brand new company, or they just never decided to plan out their course of training, but  I didn’t attend half of the sessions that were “mandatory”. Why? Because they never told me. I was never given via email or paper what the course of work would be. I was completely clueless and after reaching out to multiple TLs and PCs, I still got no response. Fast forward a week and I’m scribing ON MY OWN using a software called EPIC that I literally have no idea how to use. Where’s the scribe I’m supposed to be shadowing? Where was my team training? Where do I go to ask for help??? Especially when I’m actively REACHING OUT and no one seems to care?? It had been a whole month of me scribing for some random provider I was placed with. Barely spoke to her. Barely had TIME to speak to her. It was so hectic. And then I get an email from the TLs about something called Slack, Deputy, Thunderbird and all these other apps cause they can’t seem to keep themselves organized. Oh and guess what? I was told I had been placed on PIP (I don’t even know what that stands for but apparently it’s when you’re not doing good enough) weeks after. I started having random people watch me scribe instead of me learning FROM them. This went on for about a month. Not to mention, a handful of these girls had a NASTY attitude towards me while I was scribing and it was so hard for me to focus on my work and their disgusting tone of voice in their messages. Recently I got an email saying I have been terminated because I hadn’t been making improvement. Well that’s strange, because I never received negative feedback from ANYONE. I would love to know who’s making these ridiculous assumptions that everyone just *knows* how to scribe right off the bat. 
TL;DR Please just find a real job where people at least value you and take responsibility for their own actions.

The obvious number 1 benefit of this job is that you get to completely work from home! The company ships you a desktop computer, keyboard, and headset, so you just need to set up a desk for yourself where you can work at home. If you are a scribe, your hours won't be that flexible, b/c you do have to work when the doctor you are assigned to is in clinic, but the company will do their best to pair you with a doctor that has hours that you prefer. As a coach, my hours are more flexible than the scribes, so I love that!

Another benefit is that this company is filled with people who are interested in advancing in the medical field, so everyone is passionate about what they do, and the environment is very conducive to learning. You can learn so much and build relationships that will help you get to where you want to go. This is a great resume booster!

A major drawback so far has been lack of communication. The company preaches that communication is so important, since everyone is remote, but the execution of that is not always there. I have often felt in the dark about expectations. But I am learning that you have to be a go-getter and seek the information that you need. You have to use all your resources to find answers. Things will not be handed to you.

Another drawback is the pay, but it is not any less than in-person medical scribe jobs. It's unfortunate that we don't get paid more, b/c we provide a vital service for physicians. That's just the nature of the best, though, and the flexibility of working from home makes up for the pay for me right now at this point in my life!

I am overall disappointed mainly in the lacking communication with my position right now, but I am hoping that will get better in the future. And like I said, I'm learning that you have to be the type of person to seek out answers in this company.

And overall, if you need a job that is fairly flexible and you need experience working in the medical field, this is a great job. For anyone who wants to apply to nursing school, PA school, medical school, etc., this is a great job to have and will look amazing in your applications.

The job is very fulfilling if you enjoy helping others! Remote work is great and the company operates very smoothly, most of the time with little supervision. THe training was comprehensive when I was onboarded. Changes were made during my time here that I believe do not benefit the staff. Our ability to shadow new providers more extensively was removed in an attempt to reduce costs. Not only did this effect our ability to get increased hours, it reduced the scribe's ability to effectively prepare when needing to provide coverage for new providers when their primary scribe needed it. I worked here for a year and I have already been through 3 different managers due to them either being promoted, moving on to different positions/ schooling, or other reasons. This is not necessarily a bad thing but I do not always feel supported during these transitions. The pay for a scribing positions is honestly quite low. I have worked diligently with this company for over a year now and provided nothing less than my best work and my "merit based pay increase" was $0.30 which felt disheartening. The opportunities for growth in a scribing position have been minimal as well. The focus has always been on growing the company which I respect, but I wish more effort was put into improving the scribing position. This has been a very stable job now that I am working as a primary scribe for a provider. My original placement onto a coverage team took over 3 weeks following me completing training which was also disheartening. This position works well for my current needs as I am a full time student, my changing schedule is respected and honored, and everyone I have met with online throughout this job has been kind and supportive. There are multiple attempts made to acknowledge hard work but I wish those attempts were made with higher pay and focus on satisfaction! 

The initial onboarding process was a little rough and my initial computer was defective, but my manager was amazingly helpful in resolving this issue, and everyone I have spoken or worked with directly has been great. 

I got incredibly lucky to not only be assigned into one of my preferred specialties (dermatology) but also paired with a wonderful doctor who has emphasized the partnership aspect of my role with him; he talks to me as a friend and a colleague, not like a lesser-than underling, and that has been truly life-changing for me. Working this job has made me re-think my future goals and what I want to bring to the medical field.

I am very, very happy to have this job. It is a lot of work, and it is very stressful at times - my provider exclusively works telehealth currently and only has about 20 minutes per patient, so there are days where the typing is nonstop and shifts do run long semi-frequently, but this is something I was prepared for going into it.

The training process was EXTREMELY stressful and 6 months into this position I'm thankful for that because I feel like they absolutely prepared us for this job and the level of unpredictability it can bring; even working with a dermatologist, I've had to write orders for everything from simple allergy medications to complex blood tests, I've had to keep my anatomical knowledge fresh at all times, and 

I've had to look up more hard-to-spell terms than I can possibly count. The time crunch is real, the anxiety of audits is very real, and the stress of knowing that this is a very real person being affected by what I'm inputting is at times a sobering reality when facing something like a melanoma or hearing a patient's horror stories. 

The hardest parts of this job are very, VERY much outweighed by how happy I am with it. I am proud of the work I do, and I'm proud to be able to work with a doctor that I've come to massively respect, both as a person and a practitioner, and to be employed by a company that does such good work. 

Extremely poor management.  No primary accounts so you have to work on dozens of accounts in a day and refer to the client profile on each job because they are all different.  Many days of not enough work so you have to use your PTO if you want to be paid or take time off without pay.  You get switched from manager to manager many times with a whole different list of accounts to get used to each time.  None of the managers operate the same so each change brings a new set of challenges figuring out how each manager works.  Upper management does not seem to be able to send out an email without errors.  They are inept at their jobs and have no idea how to treat employees.  You will have every second of your day monitored and get in trouble if your foot is not on the foot pedal your entire shift.  Time clock must match time spent working in platform or you will be accused of time card fraud.  Quality is expected to be 99.6% or you will be put on performance management.  The place stinks in every aspect.  The only positive thing is that you will get your checks on time every time.  Other than that, after working for them for almost 10 years, I am so happy to be free of their abusive ways and poor management.  I never had a problem meeting all their metrics so my evaluation of them is not based on being disciplined for any of the above; however, many employees are and the stress of working in this environment even if you can do everything right is just too much.  You also don't know from day to day whether your work is going to be decent work, horrible work, or no work.  There is no consistency because they quit assigning primary accounts years ago.  That is probably the stupidest thing they have ever done.  Just don't even think of working here.  Don't believe any good reviews of people who have worked their less than 6 months because they surely don't have a clue of what is going to happen to them in the long run.  I can promise they will be changing their tune.

Top Job Titles	Average Salary
Medical scribe 17 salaries reported	$12.13 per hour
Accounting clerk 3 salaries reported	$55,000 per year
Medical transcriptionist 3 salaries reported	$12.67 per hour
Tax director 1 salary reported	$150,000 per year
Software engineer 2 salaries reported	$69,722 per year

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