underwriting manager

student intern

senior vice president of property management

senior architect

senior accountant

Arch Insurance Group

Typical Day consisted of -
• Responsible for all aspects of claims handling, including analysis of coverage, liability and damages for 250 claim files with a settlement authority of $100K
• Responsible for hiring, assessing, and directing outside defense and coverage counsel
• Assess credentials and qualifications of expert witnesses.
• Facilitate the use of vendors or consultants
• Draft, review and revise internal documents related to exposure, including Executive Claim Summaries and Trial Reports
• Evaluate coverage issues and propose and implement strategies for handling litigation, in various jurisdictions
• Provided claim information to underwriting divisions and participate in policy renewal meetings
• Attend status conferences and carrier meetings with insureds and claims personnel

I have learned to take advantage of every opportunity, take each piece of advice to heart and strive to learn more about your field.

My co-workers were supportive and encouraging and I learned alot from them.

The hardest part of my job was getting to it. Our offices were originally in lower Manhattan and moved 4 years ago to Jersey City, New Jersey.

The most enjoyable part of my job was the sense of accomplishment and satisfaction I felt when I had successfully resolved a claim or project.

Worked at Arch Insurance Group for about 6 months. Can't really say there was great direction. Extremely dated systems that were not maintained and ran until they were past the end of their productive life.

Management is much like that in any Finance-related organization. Common folks receive meaningless "status titles", and the titles go to their heads ("I'm a VP. Don't you know who I am?"). Getting things done in those environments is extremely difficult due to the entrenched mindsets. Expect lots of politics.

If you can hang with the phony self-important class, you would do well here. Otherwise, avoid if possible.

What is the best part of working at the company?
No mandatory dress code in the office

What is the most stressful part about working at the company?
Terrible management and claims department is very lazy. Discriminatory environment and heavy favoritism. A lot of gossiping within company. 

What is the work environment and culture like at the company?
Stressful and uncertain. You must teach yourself because no one knows what they are doing.

What is a typical day like for you at the company?
You have to do work within and outside of your job description.

I really appreciated the company for its competitive pay, generous PTO, and student loan repayment benefits.

However, there seems to be a strong presence of internal connections, particularly in the underwriting department. It would be beneficial for the company to expand its recruiting efforts by attending job fairs and actively seeking business majors. Many of the new hires tend to have degrees in liberal arts and often struggle with social skills, which may contribute to a shorter tenure of only one to two years before realizing the role isn’t the right fit for them.



The company culture has taken 180 degree turn over years. Some of the business divisions are still nice to work for if you are in underwriting. Operations is definitely not a good place to work in this company especially for self esteemed women. 

Some really nice people have left IT and Claims. The new Chief Claims Officer and CIO are clueless and seems to be in CYA mode all the time.

Arch Insurance is in the midst of a digital transformation, with new offices in Raleigh, NC.

The environment is the typical open office environment, noisy, with lots of distractions. The office furniture is uncomfortable, and the work is scattered and unorganized.

Product teams are siloed, and communication is stifled. It was difficult to make progress on projects for a variety of reasons. 

Since Insurance is Finance, expect to work with a lot of big egos.

I used to come into work with a smile as we have worked hard to streamline our work with different departments. Developing procedures that everyone accepted and followed. Once we went under new management all the hardwork on establishing guidelines and procedures have been removed then confusion and disorder followed

I’ve worked at Arch for 8 years and have appreciated the opportunities, brilliant management team/colleagues and benefits. I have struggled with the tough internal “politics” especially at the middle management level, feeling like I’m not as valued as I should be. Overall, good company with an inclusive environment although I think a job well done isn’t as rewarded as it should be. 

Would not recommend this company. On the local level management was very toxic and could not understand that the problem employee was the problem. The hours were great, 37.5 per week, lots of holidays, half days before major holidays, plenty of PTO, that was all fantastic. None of it makes up for the crazy though.

Arch offers a lot of time off and work from home days.  This is helpful for most employees who have children and/or long commutes.  Management hires people they trust and allow autonomy to work without being micromanaged.  The demand and volume of work is stressful (most people are at their max capacity), but the company has perks.  Time off, and Employee Share Plan are great!

Top Job Titles	Average Salary
Underwriting manager 1 salary reported	$100,347 per year
Student intern 1 salary reported	$25.00 per hour
Senior vice president of property management 1 salary reported	$254,000 per year
Senior architect 1 salary reported	$175,000 per year
Senior accountant 1 salary reported	$93,900 per year

Working at Arch Insurance Group: Company Overview and Reviews

Arch Insurance Group

Arch Insurance Group Ratings

Popular jobs at Arch Insurance Group

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected