warehouse worker

accountant

material handler

analyst

machine operator

Archway Marketing Services

Execute multiple projects amid shifting priorities; flexible; consistent; works well in stressful situations. Detail-oriented team player with a high level of responsibility, initiative and professionalism. Reputation for delivering outstanding service to both internal and external customers.
• Highly talented individual with strong background in digital & commercial printing, project management and client relations.
• Key experience with Quick Service Restaurant chains as well as Retail chains executing marketing campaigns and training programs.
• Direct cross functional teams to execute production and delivery of promotional materials and web-based systems.
• Recognized by peers and clients for exceptional account & project management; 2010 Synq Shovel Award Nominee
Core competencies include:
• Management: Manage department of customer program managers supporting accounts averaging $20 million annual sales. A proactive, problem solver with strong decision-making, organizational and interpersonal skills. Proven ability to make successful business decisions in a fast-paced, time sensitive environment focused on increasing revenues and reducing costs.
• Client Services: Successfully established and maintained professional business relationships with an assigned account base. Assigned accounts in jeopardy and implemented processes to execute high performance levels to retain business.
• Implementation: Key player in new account discovery, learning customer needs and building client partnership. Effectively implement new programs for Retail and Quick Service Restaurant (QSR) accounts including setup, profiling, transitioning inventory and staffing.

A typical day was when you came in, punched in only to have the time clock reset on you, waited a few minutes for the process to take place and then tried to punch in again. Attended a morning meeting which entailed some stretching exercises if you chose to participate in them and sometimes your lead knew what was happening and at times the lead/supervisor was disorganized and had little information prepared. Worked at whatever level you felt like working for the day until lunch and then go to punch out only to find that the time clock system was frozen and not working. Asked supervisor to fix your time and returned to work after lunch to clean up everyone else's errors/mistakes.  Management team has their favorites and if they like you, you can plan to come back, but if they don't they will find a way to get rid of you. For the most part co-workers are good but you do have those few who think they are better than everyone else.  The hardest part of this job is the entire computer system which is malfunctioning frequently and this system is supposed to accurately keep our production times but how does that work when it is failing almost daily. Another issue is the lack of motivation in the temporary employees that are chosen.  They spend more time looking pretty and chatting than working and some of them never shower and make you sick to your stomach from across the warehouse. The most enjoyable part of the job was the people in my assigned area.  Most of them were friendly and willing to help a person out.

My days at Archway were pretty uniform. Every morning all employees and management meet to discuss the days workload and what the plan for the day was. Afterword, we would split into two separate groups, projects and picking, or packing and shipping, where I worked.  Typically my job was is either packing orders or checking orders to make sure they were packed correctly and not missing anything.  
        The hardest thing about this job was having to confront people who made mistakes, as many people had their own method of packing and will it technically wasn't incorrect it wasn't the proper process.However what I learned was how to respectfully and discreetly coach new packers without calling them out in front of management or more seasoned packers. 
        By far my favorite part of working at Archway was my coworkers. They were all friendly, hard working, and motivated people who pushed each other and myself to go the extra mile, and to make sure that we not only got our job done on time, but to the highest quality possible.
         However, I felt that management, while they would often try to have an open dialogue with employees, it felt like they wouldn't listen to ideas that conflicted with their own.  It also felt like they wouldn't try to help the day go smoothly, most mornings we had to wait to start work for sometimes hours before we could start packing, and management would lecture us like it was our fault.  
       Overall I would describe archway as a place with good capable people, but with little room for advancement and management that isn't always on point.

This review is specifically for the Microsoft-facing operation based in Fargo.

"It's fine" is probably the best way I can describe working for Archway. Most days are pretty slow-paced with the exception of 2-3 days around close, months are very structured, I almost never have to work more than 40 hours in a week, the Microsoft campus is very nice when an eventual return happens with unlimited WFH also allowed. Casual dress, culture is fairly laid back, as long as your work is delivered on time with the expected quality leadership tends to stay pretty hands-off.

There is virtually no room for advancement if money is something you care about. Promotions aren't all that hard to come by but the increase in workload and hours is significant for only a very small raise, to the point where it's not really worth it to climb the ladder unless you're really dying for an FTE role with Microsoft someday. Employees are treated as disposable, engagement is very low, there is virtually no investment in development or retention and turnover is high. 

Overall it's an alright job for new grads or people starting a second career to stay for a year or two until you can land something better, but I don't recommend it beyond that.

● Work-life balance
Standard 8 hour shifts with a 1 hour lunch. During month end close, it is not uncommon. To work until 9-10PM

● Pay & benefits
Raises are essentially non-existent.

● Job security and advancement
Good job security because they are constantly short handed.

● Management
Management seems like it exists purely to babysit. Friendly but not particularly knowledgeable in all LOB's.

● Culture
There doesn't seem to be much culture. It's very much a "punch in, punch out" kind of job.

● Overall
Training is terrible. 4 days of new hire training is not nearly enough. This needs to be multiple weeks. After the 4 days of training you go to floor and sit with your team. For about the first two months I was shown how to do one thing. I would finish it in about 20 minutes and then just sit there for the rest of the day. There was no direction. Then our team lost someone and a lot of that person's work was given to me. My lead seemed surprised when I expressed that I was very comfortable doing all the tasks without some help at first. It was assumed that I had been trained on all these things.

As time has gone on, it has gotten easier but I still find that there many random things I have never done or been shown. It's very much a learn-as-you-go type of environment. 

Everyone I work with is friendly and will try to help, which I appreciate. 

Pay isn't the best. The deadlines can be stressful. Everyone on my team gets quite stressed during EOM close.

It's not a terrible job but I would accept a higher paying position somewhere else if it came along.

There’s 2 facilities in MI. I’ve worked at both. They are both terrible for favoritism, management, upper management, and the regular employees. The employees are all miserable, so they make it a terrible work environment. Everyone snitches on each other, were supposed to be a team, not every man for themselves. The pay is terrible. Most forklift operators at most companies make at least $14-15 to start, this company starts you at $10. Only a dollar raise every year. Some employees get attendance bonuses, and others do not. That’s not fair. If everyone got that, most of the employees would be at work everyday.  The vacation time is great if you work here for 8+ years. The line leads are just like every other regular employee, don’t know what they’re doing for the most part but get paid a few dollars more. This company is backwards on pay standards. Warehouse employees make it all happen but get paid very low wages for all the hard work they put in. And don’t get recognized for it. The management gets the credit for it. The management aren’t all that smart either. The HR person, terrible, shouldn’t be in Human Resources. Not fit for the job. It is a good company to start working for for the experience you get from it. Inventory, pick, pack, shipping, etc. plus most other employers have heard of archway. If they paid better wages, and everyone wasn’t so miserable it would be a great place to have a career.

It is really only a starter job, easy to move up in the company as people are always leaving to go work somewhere else. Even when you "move up" in the company, the amount you are offered will be nothing compared to going to work somewhere else. When they give a so called "raise" it is absolutely garbage. They will give you anywhere from a 1-3% raise which only happens ONCE per year. They don't offer any bonuses, so what you make will be like that for the entire year, no matter if you are doing all the work or none of the work, you could be completely excelling and doing so well that you feel you deserve a bonus or raise, there is no point to even ask, as it won't happen at all. The only way to make more is to try and move up, and again, that isn't even a significant amount difference either. If you are just looking for a job to learn a little bit of excel and expand your knowledge, then this is a great starter for you, if you feel like being taken advantage of by not being paid what you are worth, you will be underpaid, by not just a couple thousand but a couple ten thousand. In other words, look somewhere else if you want to be paid and treated what you should be earning and what you are worth. Never will be coming back to look for work with this company again. Having the contract not renewed with Microsoft is the best thing to happen to all employees here as they will be moving on and getting what they deserve in what they are worth.

Often times work and people are undervalued. Management is not very good at treating their teams equally. Instead of training accordingly, hard working team members are handed additional work with no incentive. I myself, have been treated poorly. Instead of honesty amongst management, my manager in particular would rather exclude me from the team than explain to a client that I work on their account or that they handle additional accounts. Efficiency is lacking. More often than not, leadership is stuck in their ways and unwilling to consider other options. Unprofessional statements by management to team members regarding other members of the team. The leadership I experienced was nothing more than a joke. Management should always be challenging growth with their employees, helping them be promote-able. At Archway, they do not promote growth; they stretch their teams thin to the point that the working environment is toxic. People have literally left for jobs down the road. Overall, with my intentions being a career; I was extremely disappointed with my experience with this company and how they treat their people.

I would not suggest the company as a path to a career. During the interview process,  the position was presented altogether different than the actual job duties. They indicated a workplace culture that included work-life balance. With insufficient staff to perform basic duties, time requested to juggle family needs was met with resistance and scrutiny.

Management did not understand the time required to perform duties, thus negotiating contracts with insufficient profits to support daily functions causing unrealistic/unachievable goals and poor customer service responses leading to client loss. The company went through several upper leadership changes promoting varying company focus which left employees with unclear paths to success.

The outdated and unintegrated systems, compared to other companies in the industry, created additional non-productive manual work. Inadequate IT support for the varying client platforms produced vague timelines which did not match client expectations.

I would not suggest the company as a path to a career. During the interview the position was presented altogether different than the actual job duties. They indicated a workplace culture that included work-life balance. With insufficient staff to perform basic duties, time requested to juggle family needs was met with resistance and scrutiny.

Management did not understand the time required to perform duties, thus negotiating contracts with insufficient profits to support daily functions causing unrealistic/unachievable goals and poor customer service responses leading to client loss. The company went through several upper leadership changes promoting varying company focus which left employees with unclear paths to success.

The outdated and unintegrated systems, compared to other companies in the industry, created additional non-productive manual work. Inadequate IT support for the varying client platforms produced vague timelines which did not match client expectations.

Top Job Titles	Average Salary
Warehouse worker 9 salaries reported	$17.00 per hour
Accountant 14 salaries reported	$18.86 per hour
Material handler 7 salaries reported	$21.34 per hour
Analyst 4 salaries reported	$18.25 per hour
Machine operator 2 salaries reported	$17.43 per hour

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