warehouse worker

consultant

customer service representative

truck driver

showroom manager

Arizona-Tile

Unfortunately, there was little to no opportunity for growth at this company. Both the Branch Manager and Service Manager have been in their roles for over 20 years, which leaves no clear path for advancement for newer employees.

Leadership at the desk level was ineffective and discouraging. The Tile Desk Lead demonstrated poor leadership skills, maintained a negative attitude, and showed clear favoritism. Communication and support were inconsistent, and some employees were treated more favorably than others when it came to scheduling flexibility, call-outs, and time off. Certain individuals were allowed to arrive late, leave early, or miss work without consequence, while others faced challenges and pushback when requesting time off or coverage. Not to mention you’re only allowed 40 hours of PTO and Arizona Tile does not allow non paid time off. 

The work environment was mentally exhausting and lacked fairness, accountability, and supportive leadership. Due to these issues, I would not recommend this workplace to others seeking growth, professionalism, or an equitable work environment.

What is the best part of working at the company?
Arizona Tile is a fantastic company to work for. They have family values (not the "you must work OT because we're family", kind of values). They care for their employees and in my personal experience, will bend over backwards to make sure you are in good shape. AZT may know who I am due to the information disclosed here, but I've valued my 10 years working here more than any other place of business. I've worked in their slab department, marketing and IT and the experience has been consistent throughout all departments. I highly recommend this business.  

What is the most stressful part about working at the company?
I've dealt with stress at work before, but not because of the environment. The only stress I've felt was due to a desire to meet a standard that this company deserves from me. 

What is the work environment and culture like at the company?
2nd to none in my experience. 

What is a typical day like for you at the company?
Communicating with a fantastic team to coordinate tasks and projects.

My coworkers showed much hospitality during my opportunity to work here.  Shortly after I was hired, some changes took place to my job that I did not anticipate when accepting the position.  However, everyone was patient and helpful through the transition.  Daily, we would prepare bundles of sample requests to ship as needed and maintain the sample inventory to reflect the demand for samples.  We worked with the outside sales team, showroom team, order desks, and warehouse teams.  Problem solving skills were necessary to locate and produce various samples in an efficient and timely manor to promote sales as a team player.  Time management of daily routine tasks and non-routine projects and tasks was required.  Communication and requests were mainly through Outlook email which was a focus throughout the work day as balanced with the other major duties of the physical nature as well as a major use and knowledge of P21, their program used for inventory and ordering.  It is a very physical job moving, lifting, and shifting tiles and slab samples of various sizes.

Typical day at work was to make sure the showroom looked presentable even before opening up to the general public. I learned a great deal in kitchen and bath design and also how to interact with different types of personalities when dealing with clients and their needs vs. wants. I also learned how budgets were a key factor in the design of each space. The management was great. For the most part, it felt like we were a big family. I honestly made personal friendships from some of my coworkers while working there. We built great relationships and shared a lot of ideas. The hardest part of the job was to accommodate the client with tile options they could actually afford. The most enjoyable part of this job was to play with all types of tile, slabs and glass and make a design for kitchens and baths. There was a preliminary sketch given to the client and the chance to change things around made the experience very fun. 

I have come to realize that they value those who are teachable, flexible, and are willing to do the work that is handed to them. BUT they do not compensate appropriately for the work that is being handed to the employees. I have learned that those who have been there over 5 years are getting paid less than those who are newly hired-- and are expected to train the new hires. Every year holds a review allowing a 3% raise a year. This is not a raise. This does not hold up to the cost of living in the San Diego area. Management tries to keep you happy by enforcing work culture and using verbal reinforcement to their employees. However, a $100 gift card for working 5 years for the company is a joke. In case they forgot, this is an arrangement & the compensation is not fair. Other than that, the people are great to work with. Beautiful natural stone, fun coworkers, but management treats their employees like kids.

Having a flare for design, I loved assisting people with tile and granite selection. Also, taking turns at designing display boards gave an employee a chance to show off their creative side. At the time I worked there I felt there were some unfair conflicts taking place in management. As much as staff tried to stay objective and mind their own business affairs, it inevitably had a negative impact on staff in this particular showroom. I feel management in general was acceptable, however not in the showroom and reception area.The hardest part of this job was being on our feet for long periods of time and dealing with management staff conflicts. The most enjoyable part of this job was becoming knowledgeable with different tile and granite and knowing you helped a customer/client satisfactorily.

I was hired on there and it seemed pretty great. It was right in the middle of the remodel of the store. I had started taking a medication which in no lack of the words began to eat a hole in my stomach. I discussed this with the manager and told him about what was going on and that I might have to leave to go back to the hospital if things worsened. With a smile on his face he said he totally understood. That we're all family there and that they care about my health....

Nope, well I had to go back to the hospital and didn't have a job when I returned

That, along with cliquey coworkers who talk filth behind your back make this just an awful place to work.

Don't do it.....PERIOD

I got the interview from Flint Michigan and moved to get the job through a temp to hire. once I passed the forklift safety test and practical test. I was hired on and then moved my belongings down. the work days were great, loved the help I got from all the staff. just could not get my hours of arrival to match the time of traffic and for those reasons, I decided to find something more helpful to myself and my family. 
this could have been resolved by my foreman and because of other reasons, I was not able to fixate a reasonable schedule.

My experience at Arizona Tile over the past 3 years has been an extremely negative and disheartening experience.  The work culture in the showroom is a perfect host for a hostile working environment. The level of unprofessionalism portrayed by management is sickening. This is a company that only watches out for itself even at the detriment of its employees. Management gaslights you when you bring an issue to their attention, and when going to upper-management you are simply just dismissed. The better the work ethic you have the more you are taken advantage of, while the difficult, oppositional, and argumentative staff are favored. 

What is the best part of working at the company?
The best part is my co-workers. We all get along so well and I honestly enjoy coming to work everyday. The atmosphere is great.

What is the most stressful part about working at the company?
The most stressful part is the customers at times. We can't make everyone happy but we sure try!

What is the work environment and culture like at the company?
The culture is definitely customer and employee centered. We focus on customer service and try to please everyone and be super helpful. The company also takes super good care of their employees. We have full benefits, 401k, sick time, paid holidays, bonuses, and PTO. The pay is great too.

Top Job Titles	Average Salary
Warehouse worker 23 salaries reported	$21.40 per hour
Consultant 14 salaries reported	$21.00 per hour
Customer service representative 17 salaries reported	$21.38 per hour
Truck driver 3 salaries reported	$27.00 per hour
Showroom manager 3 salaries reported	$69,000 per year

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