field representative

field service technician

service associate

delivery driver

customer service representative

Arjo Inc.

At Arjo, the jobs themselves weren't so bad. The tasks tend to be repetitive, but the duties themselves are not difficult. 

Vacation time is generous (especially if you can survive long enough to get ten years in).

That stated, note that you are not valued and the only time they know your name is when they have an "opportunity" to discuss with you (meaning "opportunity for improvement".

Layoffs and terminations are a way of life, and even if they love you, I'd make sure I had a month or two of savings in the bank, because the end can come at any time. They've closed centers that were still making them money because they didn't conform to their new business model. 

I wouldn't suggest working extra-hard. They don't keep track of your success, so 5 or 5,000 deliveries, they only care about the thing you didn't do right. They also want to keep fast-movers where they are. You can literally work yourself out of any hope for promotion.

Pros:

PTO is pretty generous! 

OT pay (some positions, you can make serious money just in OT... but note that some locations will never have a reason for OT)

Job isn't hard (usually a lot of the same stuff day-to-day)

Diverse workforce/ employees


Cons:

Yearly raises and bonuses will rarely match cost-of-living. The longer you stay, the worse this gets.

Oddly stressful for a boring job

They will dangle the carrot of promotion (supervisor, lead, sales, repair technician, "Blue", etc) over you your entire career if you're ambitious. This rarely, if ever, comes.

They will complain about OT pay, despite requiring your OT to meet their contracts (lot of hospitals require a four-hour delivery or you're in trouble).

On-call: Work-life balance is a quaint notion in most locations as you will likely be running through the night. This varies by location.
That stated, if you have a requirement to be somewhere, they will usually work with you.

I lived in fear of getting laid off 90% of my time there...

Our region cycled five managers in one year.

A single complaint from a hospital, and you can be terminated.

In summation, it's not the worst place I've ever worked, but I wouldn't suggest planning a long career there!

I worked at ArjoHuntleigh full-time (more than 10 years)
 working at Huntleigh was great before Arjo took over.
 Huntleigh was very patient and safety oriented! alot of on going good training and a team that really looked out for their employees and and it was a great atmosphere!! decent work / life balance back then too!!!! all good until Arjo took over then it all changed.

Arjo management steps in and purchases Huntleigh and then rearranges how things get done, They changed procedures and began taking shortcuts in my territory.This left the ability to provide 100% clean, ready, tested and patient ready product impossible. Too many calls to properly address the issue.

 I stepped up after 4+ weeks of this and reported it to senior management
 
( after numerous attempts to resolve it with my immediate supervisor)

 it helped, I did the right thing I lost my job due to supervisor retaliation, but Arjo upper management did make changes . At least the patients got what what they should have gotten all along, 

Too bad at my expense by loosing my job.But I would not change a thing!!! THE PATIENTS COME FIRST...........

My advice to Arjo is to be fair and get the mentality that the PATIENTS SAFETY is most important!! stop the shortcuts and be fair to those that report bad management and deal with it correctly! Terminating ANY GOOD employee for reporting safety and OSHA violations by bad management should not be tolerated!!

The principle of the business is fantastic and would let us feel that we had made a difference in a patients comfort and provided a service to them that was helping their healing process. However, their was an enormous communication gap between each job and how everyone was going to work together to achieve a goal. Internally the company was a mess. My direct management was fantastic, but as you went up the ladder there was little to no communication as far as where the company was going, what kind of financial goals each depot had, trouble shooting products, initiating a new computer system, customer service after hours was based in London and any customer that needed to talk to someone within our company had to talk to them, they were then transferred to Texas, then to us, I could go on and on and on. The information that we were told as employee's was that there was a three plan that was being implemented to make us a world leader in the medical equipment market, however we were not told that part of that plan was shutting down 28 depots throughout the US and laying off many many people. Not only did we lose our jobs but more importantly patients were denied our products that were better than any others because the bottom line was not where they wanted it to be.

Arjo is a strong company in all areas.  I was impressed with the level of knowledge, experience and passion I saw from management.  They really take the time to work with you especially in during your training phase.  I learned how to hunt for capital medical equipment deals at Arjo. I appreciated the many insights that management and more senior sales reps shared with me during my stint at Arjo. These insights have stuck with me over the years.  I think the best take away from this position is a something that is key to all capital equipment sales success.  That is the importance of good prospecting efforts sustained over time to continually fill your channel with new opportunities and thorough early qualification of accounts. I view these two skills or habits as essential in the highly competitive capital equipment sales market.  I noticed right away that Arjo understands this and has ways to articulate this message and more importantly methods to new reps.   I was able to win two awards for performance in my first full year at Arjo. I attribute that success the focused training I received very early on at Arjo.

I sold equipment that enabled medical staff to move patients without injuring themselves.  One example was that I sold cieling mounted lifts designed to elevate and reposition patients.  I had multiple points of call and grew my customer base significantly.  
I made over one million in sales at Baptist Health in Jacksonville.  I learned alot about different departments including everything purchasing to the architects responsible for the safe installation of a lift with one thousand pound capacity.  The only downside was that I had young children at the time and travelled either three or four nights per week to cover my extensive territory.  This made work-life balance difficult.  The staff and management was extremely supportive.  However, the culture was not good in that I spent days alone traveling long stretches between call points.  The best part of the job was my relationships with my targets as well as the fact that the equipment I sold was the absolute best in the industry.

Worked very hard for this company for my 2 years I was there.  Was scheduled to have surgery on 02/27, had been planning this for a few months and was asked by my manager to push the surgery date as late as I could because we were short-handed at our center.  Then they told us on January 31st that they were closing out service center and our last day was 02/27.  THEN had the audacity two weeks later to call all of us and ask us to stay on for another month while they fulfilled their contract(to avoid a lawsuit obviously), but wouldnt allow me to stay on and gave me nothing for disability for my surgery, even though they asked me to delay it.  Upper management is horrible, sales team was never there, in the last 8 months I have seen a manager or sales member 2 times.  3 of us kept that service center going, and we got screwed in return.  Many people lost their jobs while I was there only to be replaced by cheaper, less competent people and tons of micro-management.

It depends on where you work and the time schedule. Some days are busy with you having to force some time for a brake. I was at the Houston location for 3yrs. Management there was not good at all. Note: I said wasn't good because it wasn't. We had to kinda find out things on our own, and management did not hire out any of mine or others concerns.
When I relocated to Tulsa Ok, that's when things gotten better. I have no complaints. Love the management and everyone treats each other with respect. If you don't like being on call and getting up in the middle of the night to make sure the the clients receives the product then this not not the job for you. Or working long days the may run into your night. This is not the job for you. Hospitals never sleep and sometimes you won't as well. 
I enjoy helping families that had a life changing experience because one of our beds just helped saved a life. or the are able to get up on their feet again after days or months of bedridden. That joy on the faces of people and family is what I enjoy.

I enjoy a good working environment, where safety procedures are adhered to, and the team is experienced and coordinates well with each other, Its a operation that is quick but accurate in its daily fulfillment of the tasks at hand.
I have enjoyed an excellent management team to work for, fair and knowledgeable about all aspects of the work at hand and its team members skills and abilities. My co-workers are skilled and we are able to work together in a friendly but professional manner. The hardest part of the job has been learning of the closing of the San Antonio plant where I have enjoyed working for the last 18 years, I am  grateful for all I have learned with Arjo Huntleigh/Kinetic Concepts, Inc. over the years and how I have been appreciated by the company.
Sorry to see them go.

Make sure you go to work reday to do more that you should. Make sure you dont have a second job because ARJO will make you wont get to your 2nd  job. They will ruin your sleeping patterns. On one week you work morning shirts the next week afteroon shirts then you have to do "ON CALL" weekends whichs means you will wok more on weekens then your regular  shift. OT is only at their convenience not when you really need it.The pay is horrible no raises no bonus ans if you do get a bonus the most you gettin is $35 in 3months wi
While other departments receive amazingbonusesand commissions.  Since they dont want to hire anyone so they will keep giving more work until you finally have a serious break down. Plus no sick days if you get sick you have to put a PTO in and your supervisor can denid the day. Worst place ive EVER WORKED FOR BY FAR. GOOD LOOK .........

I’m a current sales rep for patient handling and this is by far the worst managed company I’ve worked for in my 20+ years in sales. The management has no field sales experiencr and no understanding of how medical capital equipment sales in the US works. The quotas are unrealistic and several good reps have been fired recently because of one down year regardless of their past performance. This company operates under desperation and will harass you about sales numbers on a daily basis. There is also no clinical pre or post sales support. The AE is expected to do everything including all training and demos with no assistance as is typically the case with other medical device companies.

Top Job Titles	Average Salary
Field representative 63 salaries reported	$23.74 per hour
Field service technician 21 salaries reported	$28.67 per hour
Service associate 36 salaries reported	$23.04 per hour
Delivery driver 46 salaries reported	$24.15 per hour
Customer service representative 14 salaries reported	$23.18 per hour

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