desktop support technician

systems administrator

.net developer

developer

servicenow developer

Ark Solutions

If all you want is a short description, skip over the massive paragraph.
Bit late on writing this but near the start of the pandemic after I lost my job due to it I was reached out to by Ark about a job. The process required a security clearance and I was fully prepared for what that meant if accepted. The interview phases were enjoyable with very pleasant people to speak with. From day one I was excited to be talking with and learning about the culture and the people I'd get to work with. Sukhmani is the person I dealt with the most over the year long stint I had working with them as a contractor for another company. The job itself was nothing special, but it says a lot when I had more contact with the people from Ark on a regular basis than I did my management or even peers for the job that I worked for. Due to government buildings closing left and right and being strictly limited due to the pandemic it took nearly a year from the time I got the job offer until the time I started, and throughout the whole process they were clear, transparent and patient. it was not a difficult time for anyone involved, myself or the other new hires being brought on as well, I ended up moving halfway across the country to start sooner. The reason all of this is important is because throughout the whole time Sukh and the team at Ark did their best to make sure myself and others were aware what was going on. When starting the actual role they reached out regularly to help coordinate when the tools to work remote would arrive, what would be expected, managing schedule and time and setting clear expectations. It was a treat to work with them and if I'm ever in the market again they will be the first company I look up to be placed at another role. I have already and will continue to refer people to them.

Short version: even in the most difficult times dealing with multiple people from Ark was a treat and they worked hard to make sure I was comfortable, and aware of each step in the process. I had more communication and clarity with them, than the employer I was contracted out to.

ARK Solutions is a small, family owned company and the CEO has a very deceiving personality.  While the CEO is bright and can be very professional in front of clients, he is very aggressive and at times threatening towards employees.  Employees are hired for projects that are not even finalized. Hence, newly "hired" employees are "put on bench" (employee has meanwhile lost his job), unpaid.  Employees are treated for lunches and snacks are provided which is a plus but does not make up for the aggressiveness.  His wife is the HR Manager and is quite nice but does not intervene.  CEO expects 24 hour turn-around results after tasks have been assigned.
Use extreme caution working for ARK Solutions!


Went on approved PTO and was called mid-week asking where I was.  Very concerning because they hadn't noticed until Wednesday that I wasn't working. After being scolded and told I was MIA I produced the email showing my PTO was approved by the very person calling me out.  The individual then told me to remind them next time even though I had the week prior in a group standup.  Everyone on the call knew I would be out including my direct supervisor who was covering for me under company protocols.  

It's good to remember that as a contractor, you exist for their paychecks, and you won't hear anything from them unless they want something. I have mixed feelings because they can either be extremely flexible and understanding, or request for you to do the most bizarre things, putting your health on the line, so they can get paid. The culture of this agency is weird and off-putting at times. They'll say whatever they can to assure you, but they will absolutely fail to follow up. It's an okay place to work if you lower your expectations.

I have really enjoyed my time at Ark so far, on a personal and professional level. The management team has worked to create an environment for growth and success for each team member and each client. We have a positive team environment and a solution-oriented outlook. There are resources for professional development provided. Rarely have I seen as much intentionally devoted energy applied to internal development, and the outcomes we create for clients reflect that serious dedication to being at the top of our skills games.

Great work environment, open and honest communication, people are very friendly, professional and good use to technology. Learnt a lot with patient and good mentoring by senior management. Good Pay package, commissions, incentive and benefits package.

Plain and simple, this is a bad company with bad management.  I didn't use good judgement taking this job, I was anxious to take a job and when I starting working I learned this place was essentially a sweat shop that installs spywear on their employees computers.  I couldn't stand the micromanagement or lack of professionalism so I quit in less than 2 weeks time.

As far as the nature of my current job is concerned, I am working as a freelance academic writer. Thus, I use to work by sitting at home. The most important factor about my job is that the working hours are flexible. I just have to work on the tasks chosen by me according yo my availability and suitability of the task with my skills. The attitude of the management is also flexible with me as they don't use to pressurize me.

I have been with this company 6+ years.  I have seen lots of growth in myself and in the company.  It is a fast paced business with new challenges everyday.  Management gives you lots of opportunity to learn as well as bring your own ideas to the company.  I have always felt valued as an employee.

Ark isn’t perfect, but then nothing is. This is a great company with a lot of opportunity if you're willing to take responsibility for yourself and your direction. That environment might not work for some, but for those who adopt to the ideal, it's fantastic!

The team takes their commitment to continuous learning seriously, and it's apparent at every level of the organization.

Top Job Titles	Average Salary
Desktop support technician 5 salaries reported	$32.39 per hour
Systems administrator 2 salaries reported	$43.50 per hour
.net developer 9 salaries reported	$45.11 per hour
Developer 1 salary reported	$60.00 per hour
Servicenow developer 3 salaries reported	$47.50 per hour

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