motor coach

shuttle driver

diesel mechanic

cleaner

driver

Arrow-Stage-Lines

Forty to fifty-five Passengers Seated Luxury Motor Coaches'.
• Mapped out Routes for up to five states with stops for breakfast, lunch, dinner, hotel ck in,
sightseeing, entertainment, and airport pickup/drop schedules with each state having different fines
and regulations to avoid.
• Draft up voice presentation and rehearse for the customers on Canyon lands, shopping, stretching,
while my presentation of/for the company was being upheld legally/professionally. Whether they be
from the USA or Abroad,
• Responsibility for the customers' enjoyment for their min of three days and regularly as long as 15
days of touring the USA.
• Cleaning Bus, Oils, Tires, Bathrooms on board, Interior of coach and floors.
• Stay up to date with all Road Law, Boarder Crossing, miles, Insurances, Permits and Registrations,
safety of vehicles and mechanics repairs were in proper paper order and signed off correctly.
• Hotel reservations of 45+ checking in and signing final papers that all is correct distributed, faxed in
and money correct.
• Tips, Rosters, and any medical that may be needed to adults or children on board were my sole
responsibility.
• Not too many of us back then had cell phones or IPods. So I am familiar with both ways, by hand and
paper or transmitted and recorded by updated programs.

Its an ok job if you have nothing else to do with your free time or just looking for something worth wild to put on your resume. 
Now with that being said ....this is a bad place to work at 
There're no benefits for cleaners unless your full time and ONLY ONE CAN BE full time.
Surprisingly very demanding once you met their standards they demand more out of you.
Doesn't have a set schedule so you pretty much ha.ve to go in whenever duty calls.
There's days where it seems like you work endlessly especially during major sporting events like the Drake relays or golf tournaments
once i'v worked from 6am wen to 6am thu just to come back that day in the after noon. 
Bus drivers want their buses to be cleaned a certain way like their kings and queens.
You don't get paid enough or equally paid unless your favored.
Equipment sometimes stops or just breaks down and when things do get replaced they never ask for the cleaners personal input even though we're the cleaners. 
I'd walked to work on multiple occasions but what made it more torturing is having to walk through the harsh winter nights just to work long hours and struggle to get back home with your body frozen and stiff you would think they would offer some sort of transportation.

Poor management.  

Biass selection of employees and not fair with handing out work.  Not professional.  Drivers are super and do a fabulous job.  Need to work on the management group in  Vegas.
Dont appreciate good drivers.  Leave new drivers to company to fugure out things on thier own, then are ugly to drivers that ask for assistance.  Not sure who is really in charge in Vegas, multiple titles and they all do things outside of thier position title.  Very confusing.  
Love Arrow the company, not Vegas office so much.  Lot of things need to change or they will be in legal trouble.  Just being honest.  
Not concerned with getting information or compliments/complaints from current customers.  It's hard as a driver to work under this stressful environment.  Schedules are last minute so you cannot plan your life.  They do not comply with customer special request in every instance.  I would not recommend working for this company in Vegas.  However, Arrow operates out of many cities and they are just fine there.  ARROW is a reliable company and has super drivers.  It's too bad this office has not figured out how to treat them.

Arrow Stage Line's has been hands down the best company I have worked for.  They not only focus on customers and safety, they also focus on keeping employees happy. This company is the most caring company I have worked for.  The pay is highly competitive.  We have 2 wks vacation with 1 wk sick leave. We have paid holidays and some holidays we get an extra day paid.  Arrow makes sure you have everything you need to succeed and then some. They do lots of raffles for concert tickets, sports tickets, visa gift cards.  We have BBQ's  and they take us to lunch quite a bit.  The upper management is surprisingly hands on.  This company truly cares about their employees happiness, they address concerns and also listen and encourage ideas for improvement.  The hardest part of this job is trying to get extra paper work done when we are busy.  The most enjoyable part of this job is the people, I have never worked anywhere that had so many caring and fun employees.

What is the best part of working at the company?
Very supportive staff, and they value their employees

What is the most stressful part about working at the company?
I cannot come up with one other than the fact theres bumper to bumper traffic at times during the commute to the yard thus requiring much earlier plan to leave in order to be on time

What is the work environment and culture like at the company?
i say the culture is everybody is respectful to one another , and even the VP of the companie even reaches out to its staff to which that is surprising which to me shows every employee is definitely treated like like citizens but within the company culture, which is something i cannot say about any previous company that i have worked for.

If you ask me i say this says a lot for Arrow as Everyone is valued!

What is a typical day like for you at the company?
everyday is like a new journey to take my passengers along

The incompetence level is quite high among low-level management.  Some compensate by forcing their own agendas without any regard to common sense.  (example: Drivers got in trouble for turning right on red without stopping, when the bus' window camera showed green turn arrow.)
Some compensate by over-controlling.  (example: A driver will get in trouble if they try to publicly thank a cleaner for going above and beyond their normal level of service.)
Some compensate by extreme favoritism.  (example:  Just minutes after a driver was begging the dispatcher for any opportunity and being told nothing was available, the dispatcher tried to talk another driver into taking one of several available trips.)
The list can go on and on....

Coming from public transit to being a charter bus driver was the best decision I ever made.  There are multiple charter bus companies in Arizona but I honestly believe Arrow is the best.  They begin by only hiring "the BEST" and then once you are here they practice what they preach as far as their Mission and Vision Statements.  Arrow is BIG on safety, maintaining their vehicles, and customer service.   Benefits after 30 days and driver bonuses were huge for me also.  Lastly, the added bonus is because of being in Phoenix, if charter side is slow I can always work the ASU shuttles or maybe help out at another location like Las Vegas or Omaha.  Arrow is highly recommended if you are looking for a phenomenonal company to be part of and where u will literally get paid to travel and have fun doing it

This company tends to be extremely greedy in all aspects of their business. They will work you into the ground with very little appreciation for you at the end of the day. They claim to be a “world class” company, but pay their employees only a fraction of what they’re worth, fail to properly maintain their equipment, and continue to expect more from their employees than they’re capable of. In the beginning they will tell you whatever you want to hear just to get you into the door. Working 15+ hours a day multiple days in a row happens frequently and the operators are expected to just deal with it. There are plenty of other companies where you will feel appreciated as a human and will be fairly compensated. Stay far away from this company. 

I get to work with a great bunch of co-workers who genuinely want to provide the best experience for our customers on a daily basis, 365 days a year!  Several of us in management have been or are still motor coach operators, so we know what it's like to be out there and we strive to provide them the most information we can to help them succeed with the customer.  The ownership (family) have good moral values and lead by example for all employees.  I wouldn't want to work anywhere else and hope when the day finally comes to hang up my hat, it will be from many more years with Arrow Stage Lines!

At the time I took the job with Arrow I was hired on for a dedicated account. When I was hired they were focusing on improving their customer service with the client to continue the contract. The contract was renewed and then all the sudden Arrow chose to end the contract saying that it was no longer profitable for them. This happened during the beginning of Covid-19, when most companies in the motor coach industry were suffering or failing due to restrictions. Essentially they gave up a contract that provided year round work 7 days a week and 23hrs a day. While they feel the contact was no longer profitable for the company, it did provide a sustainable living for those drivers that were working under the contract. 

Top Job Titles	Average Salary
Motor coach 358 salaries reported	$26.53 per hour
Shuttle driver 139 salaries reported	$23.54 per hour
Diesel mechanic 3 salaries reported	$28.17 per hour
Cleaner 11 salaries reported	$20.45 per hour
Driver 9 salaries reported	$23.46 per hour

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