equipment technician

warehouse worker

service clerk

service advisor

counter sales representative

Ascendum-Machinery

Very little team work across the company its every branch, sales person, parts counter, service section for themselves.  No real company guidance other than why are the branches not profitable during a pandemic.  Parts pricing is outrageous compared to competitors and the senior management does not want to hear that as an excuse as to why the company is losing customers.  No real plan to gain or build new customer base.  No direction from Corporate, GMs or OMs.  Everyone just sucks the customers behind so they wont go to a competitor.  Broken promises amd hopes and aspirations die here.  No motivation or want to excel or over achieve as no recognition is given.  Some employees havent had a performance review in 5 years.  Pay raises are non existent and good luck if someone quits and you have to hire replacements.  Its all about pinching pennies and making profit at Ascendum.

Management is clueless and militant. They will make promises of 6 figure income to Sales Reps but this is a lie and not possible (ask to see prior Sales Reps earnings). This is a $40-45k max opportunity but the long term damage to your reputation may be irreversible. Volvo Construction Equipment has less than 1% market share in North Dakota and this is completely due to Ascendum Machinery’s inability to serve/support customers and retain quality employees. (reach out to area construction companies and ask to speak to with former employees to verify). There are many good (local) employers in North Dakota, unfortunately this is not one of them.

One of the best companies I have worked for. I have worked at 3 different Ascendum locations and loved them all. People are great and look out for each other. The pay could always be better but I do believe the pay is fair for what we do. Like any job there are flaws but I believe the good out ways them greatly. Benefits rock. Major holidays off and I believe you get 10 paid days once you hit your 90 days. The 401K match is awesome. Highest I have had previously. Will not be going anywhere.

What is the best part of working at the company?
2 weeks vacation when hired. Have some cool people to work with.

What is the most stressful part about working at the company?
When you get to work.. don’t know if your going to have a job the next day.

What is the work environment and culture like at the company?
It’s not culture at all. Wayyyyyy far from that

What is a typical day like for you at the company?
Stressful.. like I said didn’t know if you was
Going to have a job the next day or not.

I’ve been here a while. It’s fast-paced and demanding, but if you take ownership, people notice. Not everything’s perfect, but leadership listens. If you’re hands-on and like solving problems, it’s a solid place to grow.

As a Field Service Technician with Ascendum for over 10 years I have watched this company become a leader in employee satisfaction.  As with other employers Ascendum questions employees on how happy they are in their job but what differs with Ascendum is they actually listen and make changes based on employees suggestions.  From pay to time off it is really difficult to find a company that offers more than Ascendum.  

This has been a great company to work for. I have never seen a company go above and beyond like Ascendum Machinery. This past Christmas we recieved an unexpected 3% Christmas bonus. I have not seen anything like that in years. We recently doubled the tool reimbursement for technicians. In September 2022 we changed our uniforms to Carhartt. This a a compamy to call HOME.

I would not suggest  or refer anyone to work for this company. They will screw you over faster than you can blink a eye. They don't care about customers or how fast they get to them and do not care about their workers. Whatever you do don't go there with the ability to think for yourself they really hate that.

My typical day is resolving issues that arise and making collection calls.  It's a team-driven environment. Coworkers are pleasant. My management team is fair and responsive to our concerns. The most challenging part of the job is connecting with customers that are severely past due.

What is the best part of working at the company?
Just a great job and company to work for,  

What is the most stressful part about working at the company?
Warranty management is not very employee oriented 

What is the work environment and culture like at the company?
Friendly and supportive to employees

Top Job Titles	Average Salary
Equipment technician 1 salary reported	$22.50 per hour
Warehouse worker 2 salaries reported	$17.75 per hour
Service clerk 1 salary reported	$22.50 per hour
Service advisor 2 salaries reported	$22.50 per hour
Counter sales representative 2 salaries reported	$19.25 per hour

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