patient coordinator

billing specialist

office administrator

medical scribe

finance coordinator

Aspire Fertility

First, this review is solely for the Austin location.  I cannot speak to the effect of work culture of other locations, but I can say with confidence that the Austin facility is in a league of their own.  

The office is face paced and always extremely busy.   If you have good work ethics, like staying busy and are prideful in your work- this is a great place to work.  The company sends out anonymous surveys often to allow room for improvement, growth of ideas and to ensure a fair platform for transparent operations.  

If you inherit good work ethics you'll find continuous opportunity for advancement and growth within the company.  It is a challenging yet rewarding field.  You are truly making a difference in people's lives by helping them grow their family.  The physicians at Aspire Fertility Austin are some of the kindest, most approachable, humans you will meet.  Your colleagues are kind, helpful and passionate about what they do.  Everyone is invested in your success as a team member, and are always there for you! Management is understanding, fair and always has an open door.  

The company has many of the standard benefits and perks.  Often lunch is provided for the office. Work anniversaries and birthdays are always acknowledged and celebrated.  One of my favorite things is the company has an internal program that allows you to send team members acknowledgement on a company wide platform. You can award points that they can cash in for gift cards, merchandise or experiences.  The office also sponsors happy hour a few times throughout the year to allow the team to spend downtime outside of the office and meet each other's partners. This is important when you have multiple departments that work in different areas of the campus that don't get to see each other often during a busy clinic day.  

I feel valued and fortunate to work here.  I hope to grow with the company for many years to come.


The management and staff here will tell you what you want to hear when you interview, but the moment you start it feels unstable and fraught with drama. Lots of secret meetings behind closed doors. Dishonest and unfair management and wage practices. You'll fear for your job if you ask for a raise or bring up complaints. Staff are not listened to when they do bring up issues. No work is done to solve or work through them. They work their employees way too hard and do not acknowledge their feedback. Often you may find yourself doing the work of more than one person because they have failed to provide support staff. They only care about one thing and it is not their employees or even their patients. It is how much money they can make. Breaks are not structured and often have to either work through lunch or do not get a lunch. Unfortunately management and administration have little experience or knowledge of how to run a fertility practice and it shows. They will change up policies and procedures so much that it is unclear what is the right way of performing your job.

Benefits and pay is decent, however due to critical under staffing and poor management, a role meant for several people will be done alone, without recognition or the opportunity for upward mobility.  Toxic work environment and corruption from the top down.  If you intend on working here and will be financially dependent on this job, be prepared because they will take advantage of you. It will be difficult to find another company in this industry that will match pay/benefits so you will be essentially stuck and unhappy.  The doctors are great along with the technology.  The patients put their faith and hope in this clinic and I could no longer stay and support the mission knowing the lack of professionalism that is going on behind the scenes.  Patients will sadly be affected by this poor leadership and I no longer wanted to play a role in this broken system.

High Stress Environment, Work requested is unreasonable and plentiful. Management is awful. The only real peace you get is an 'illusion' of Family....but really its like your a workhorse, and some of the other staff you feel like you can connect too because you are all in the same boat...a sinking ship...

Its a highly political environment. You are often judged and compared, under a guise of sickly sweet friendliness. Even if something is going really, really wrong there, If you speak up, you will be pressured to quit each month, and then forced into 'Layoffs'.  Seen so much office politics forcing people out for honesty and straightforwardness. If you want to survive office politics, you have to suck up and lie to your bosses, even it hurts people/staff around you.

My time at Aspire Fertility was nothing short of toxic. Leadership operates through manipulation, favoritism, and gaslighting, creating a workplace where fear and distrust are the norm. Instead of encouraging teamwork, leaders pit employees against one another and protect only those in their inner circle.

Speaking up about issues is pointless — concerns are ignored, dismissed, or even punished. Retaliation is real here, and it sends a clear message: keep quiet or face consequences. Professional growth is an illusion unless you’re willing to compromise your integrity to appease management.

This is not a healthy place to work. The culture is corrosive, the leadership is self-serving, and the environment will drain you mentally and emotionally. If you value respect, fairness, and genuine leadership, I strongly recommend looking elsewhere.

You are treated as replaceable and useless employees!  Then they pay you the min and ask you to do 5 jobs.  The environment is toxic and I am so thankful Covid happened. Only because while I was out of that environment I realized how much stress I was under working at this company.  I felt like I spent the whole day there and they didn't even appreciate hard work.  I felt like a slave working there but I did it for the patients.  I love the field and the pt.  The management or the lack of management was horrible.  So glad to be out and I am sure they are hiring, they are always hiring. I cringe when I see this companies name because I honestly feel like I have PTSD from working here! Life is too short to waste your time working here.   

Working here has by far been one of the best career experiences I've had in healthcare.  Over the years, I've grown with the company and have seen it grow to become a world class leader in Fertility.  The work is hard and challenging but the people leading the company provide immense support and truly care about the employees working for them.  Though this field may not be for everyone, those well suited and willing to work hard with a fast-paced, high functioning time can and will excel.  I've seen managers grow who have started out as front desk staff grow in this company and I myself started as an intern to become part of the management team.  Come willing to work and learn, always put the patient first and Aspire can and will be an amazing place to work!  The employees are Aspire's greatest asset

I love working at Aspire Fertility! I love that they hire employees who care and have the heart for this field! I had no prior experience working in fertility, but everyone was so willing to train me and answer all my questions. When training I got cross trained to learn the basics of the entire fertility journey that our patients go through which was so helpful once I started working independently. I learned so much about the fertility field and continue to learn every day! From management to reception, everyone is so welcoming, willing to answer my questions and lend a hand when needed. Management is always friendly and approachable. I came here looking for a workplace that I can stick with for the long haul and I'm glad I found it!

When hired they tell you there is no place for drama in this office but not even a month in and I noticed it was nothing but drama. Unfortunately, I was forced to quit due to the fact that the person who was training me was purposely training me incorrectly. The administrator & this particular individual were close friends hence why I would complain about what was happening & absolutely nothing was getting resolved. They will make excuses for their favorites & throw blame to ACTUAL hardworking & good employees. The stress & headaches are not worth it. If you love the fertility field I suggest to apply to another fertility clinic where they actually value their employees.

Not much to say but they are just like every other fertility company: money hungry, cliquey, expect more than they give. Upper Management doesn’t know fertility even though the owner went thru it(great story and marketing to get patients), training was a nightmare, no one really willing train and you have to fend for yourself or you get booted. Don’t sacrifice your all for this place, the pay was okay. The culture was toxic: smile in your face, stab you in the back. The service the patients was great and amazing. Really connected with a lot of them and find your purpose in helping people.

Top Job Titles	Average Salary
Patient coordinator 3 salaries reported	$20.00 per hour
Billing specialist 2 salaries reported	$20.75 per hour
Office administrator 1 salary reported	$16.50 per hour
Medical scribe 1 salary reported	$19.50 per hour
Finance coordinator 1 salary reported	$19.00 per hour

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