therapist

marketing specialist

Associated Clinic of Psychology

What is the best part of working at the company?
Helpful co-workers; the company will pay for the cost for testing and your licensure expenses

What is the most stressful part about working at the company?
Intakes are only managed internally; they will not allow you to set up your own methods (for example, via Psychology Today- which I've used in the past) for building your caseload or increasing productivity. Everything is changing constantly (phone lines, documentation practices, best practices); management will cut your salary without problem-solving regarding productivity and then will suddenly just let you go. They are not inclusive if you should decide to disclose that you have a disability and are needing compassion/empathy and understanding. The company is concerned about profit and not the well-being of their employees.

What is the work environment and culture like at the company?
It is an unhealthy work environment and a toxic, non-inclusive culture.

What is a typical day like for you at the company?
Highly stressful; each week is a gamble when it comes to your caseload and clients staying on. If you are under supervision, it is not the sandwich approach but more focused on what you are doing wrong. There is not a clear understanding of what best practices are for individual or group (DBT IOP) therapy.

ACP is great company to work for if you’re interested in staying in the mental health field long-term and are looking to grow with the company. There are many opportunities for advancement, and I really enjoyed working with my passionate and deeply caring coworkers. If you thrive in a structured and somewhat rigid environment - and don’t appreciate change - ACP could be a good fit. However, ACP is not the workplace for you if you’re hoping to work in at a flexible and agile org with open/honest communication, a desire to adapt to the changing work landscape (work from home, PTO, etc), and a commitment to hearing employee feedback. Overall, this is a company where boomers thrive, but gen z and millennials will likely become frustrated with workplace politics, lack of change and support, and inflexible work environment.

Coordinators and upper management are completely useless. If you need to reach someone after 2:30 in the afternoon, you might as well just wait until tomorrow because they are never available or working. Will run you into the ground, make you do the work of several people for the pay of just 1 and then act as if you’re the problem when you want to bring up valid concerns. Empty promises of change and improvement that never actually come to fruition. Exit interview process that is basically a gang up of people who don’t do their jobs and feel as if they don’t have to cause they get to hide behind a meaningless title. Have never felt so belittled and disrespected by an employer in my entire 15 year career.

Will have you do the job of an office coordinator, for front desk worker pay. Then turn around and give the job to someone incompetent to save money. Then turn around and ask YOU in front of the person they decided to promote if “you think you should’ve been made coordinator” Manipulative, toxic, and one of the worst places I’ve ever worked for, but not because of the actual job. Management is failing.

I had a job as a mental health practitioner right out of graduate school. There is a high requirement for caseload, low pay for the work being done, and little support from management. Many times when I tried to advocate for myself, I was told that the pay/caseload/other issues I wanted to address were "industry standard" and I was just expected to be okay with it. I burned out pretty quickly, though I stayed longer than most practitioners/providers that weren't in a supervisory/management position. They tout that they have great opportunities to climb the ladder and grow, but that just did not feel true - as I was growing in my experience, I was not even being appropriately compensated for it. I do think that I learned a lot in clinical experiences and how to collaborate with other care team members, as well as what to look for in a workplace, but it should not have been at the cost of my own well-being as a professional because there was no work/life balance.

I worked here as a receptionist a couple years ago. When i was originally hired i was never aware of all the extra work i was given as time went on. They piled on more and more and expect you to not have an issue with it. I ended up having to do medical records, handled patient complaints and sometimes even threats in the clinic etc (which i was never properly trained on). The management team gives you a misleading understanding to reach out to them with any concerns or work overload but when you do they disregard your feelings and belittle you for “being behind”. Yes, i did learn a lot working here but the only thing i really enjoyed were some of the employees i got to work with and some of the regular patients who came in and got to know on a personal level. 

Conduct in-home and community based therapy. I am out in the field for about 90% of allocated work; the other 10% is finishing up on documentation at home. The schedule is flexible and accommodating to school schedule and ACP gives me the opportunity to choose my hours and how many hours per work that I work. As I do appreciate this structure my sole compensation is face-to-face time with clients so when they cancel, I do not get paid. Looking for work in supplement to keeping this job and gaining more experience in mental health field, that offers more stability in pay. Other than that, I enjoy being apart of the ACP team and the opportunities for growth within the company .

ACP runs a really great in-home and school based program. If you like to have the flexibility to make your own schedule and can be flexible you will be successful. The supervisors do a great job helping you learn how to manage a full caseload and work the amount of hours you want to. They have always been helpful, understanding, and kind to me. I found my supervisor to be the perfect fit and I learned a lot from her. I think the company gives you everything you need and are very willing to help as long as you ask and communicate what you need from them. 

I've been with ACP for 9 years and counting, and see no reason to leave. I have had opportunities to go elsewhere, but feel at home with ACP. As an employee here, you get out what you put in - if you want to grow, develop, ACP creates opportunities for those willing to work for them. 

Top management has a deep understanding of the relevant mental health systems and players, and I feel confident in the future of the clinic with the evolving times. Clinicians and supervisors have great clinical knowledge and experience. And lastly, our clients see real positive change, healing, and improvement, and at the end of the day I feel good in how I may have helped. 

The In-home division is a productivity model with very little regard for employees' safety in home visits.  Twenty-somethings at ACP that were right out of college were taken advantage of, at times, due to their exuberance and desire to please an employer that sometimes did unethical things.  Also, you will not make any money doing home visits with all the wear and tear on vehicle and due to cancellations by clients.  In-home and schools are burn-out positions with very little emotional support depending on whom you have for a supervisor.

I have found it very rewarding to provide clinical mental health services in the In-Home Division at ACP.  It is such a rich clinical experience working with diverse clients, both adults and children.  Management are very dedicated both to high standards of client care and the professional development of providers.  ACP would be a good fit for therapists and skills providers who like the flexibility of managing their own schedule and building up their practice.  There is also opportunity to work in the Schools.  ACP provides high quality supervision for providers on licensure track for LICSW and LPCC.

Top Job Titles	Average Salary
Therapist 4 salaries reported	$50,500 per year
Marketing specialist 1 salary reported	$49,348 per year

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