clinician

case manager

special education teacher

teaching assistant

case planner

Astor Services

Truly believe in the whole aspect behind the purpose behind the company. Unfortunately the management doesn't in some departments lead by intimidation.there is very little positive incentive for employees in specific departments who work together to accomplish a goal what is best for children. Instead lack of educated managers take the skills of experienced workers and feel free that intimidating them in front of other coworkers. If time spent improving management instead of how to win a personality contest with some employees and finding excuses instead of solutions. My stay at Astor was rewarding in my heart with my job duties for the children and my team members and most of all doing what is best for children. In the end I wish having previous management experience could get my manager to understand you can be friendly with your employees and respect them but picking and choose to personal friendship and use those employees to find ways to blanket and even accuse other team members unethical acts. Management issue start at the beginning when in human resources they protect their own even if they know their wrong. To help CEO, who is truly making difference for children and staff, it benefit her to look at closest in house upper managers that are suppose to be helping her but instead find solutions to cover up some managers inability to do thier job just to avoid losing personality points for surely make a difference for all to be able to be treated equally and a reason to stay long term to help the children

I have worked for Astor for just under 3 years now, having started from the bottom as a lowly (just kidding!) child care worker, moving up in to the administration. I can say, from the bottom of my heart that working at Astor has been and continues to be a wonderful experience.
      Not to say that there are no struggles, of course. Astor is definitely not your standard 9 to 5 kind of job. And with the population we work with, there are going to be struggles minor and major. The work can be hard, stressful, even down right painful at times.
      But the work we do here is amazing. Working and helping with these kids, and with other people in service to these kids, is a constant source of joy. Astor is a big agency, but still maintains the sense of team work, community and family of a small employer. The interactions I have with kids and other staff every day brings constant smiles to my face. And when you leave each day, you feel like you have done work that makes a real difference in someone's life.
      And there is a lot of opportunity available in the agency, spanning from the Hudson Valley down to Bronx, NY. I expected Astor to be just another stepping stone in finding a career, and now I feel like a fulfilling career has found me. In a world full of soul sucking jobs in every direction, Astor is a fulfilling, meaningful place to work.

Again, there are struggles and more than our fair share of stress at times. The agency is in the midst of constant change, growing as the state of the field grows. Change is always hard. I've encountered co-workers who felt like the administration wasn't listening, or didn’t care, and in a job that can be tough like this one, that's a terrible feeling. But I believe that has changed. The administration is engaging with staff at all levels and doing its best to improve the experience for clients AND staff. I'm hopeful for the future!

What is the best part of working at the company?
The kids and the teaching staff (for the most part) are wonderful. 

What is the most stressful part about working at the company?
Administration is an absolute mess. People in admin positions with 0 experience or knowledge regarding their job. The pay is awful. Money is mismanaged all over the organization. Program administrators are making huge dollars and no money is being put back into the programs. Preschoolers are in buildings that are falling apart, paint chipping off the walls, crummy playground equipment. Mold present in most buildings. New toys and materials can’t be purchased because there’s no money. The kids are just a number to them- they don’t care about them or their safety/well being. Clear situations that warrant CPS calls are ignored so as to not ruffle parent feathers. Staff are told to consult administrators before calling CPS despite being trained as mandated reporters. 

What is the work environment and culture like at the company?
Poor morale due to lack of support for classroom staff. Hostile administrators. 

What is a typical day like for you at the company?
No support from administration. Short staffed classroom. Special education children placed in incorrect classroom settings. Major safety concerns. Out of ratio staff to students.

The turnover for both the front desk staff and the therapists are ridiculous. The only therapists that work there are right out of college. As soon as they get their hours, they leave. The pay is horrendous for what is expected of you. It is basically a place to admit as many kids as possible to bill Medicaid/insurance without actually helping them. Therapists have caseloads of at least 50 kids each, but I've seen as high as 75. One location closed because they literally couldn't find enough people to work there. As for the front desk, everyone got a raise to $15 an hour, which seems great. But this didn't take into account how long you had been working there. So a new hire was making just as much as someone who had been at the job for 3 years. Management just wrote you up if you said anything. They feign empathy and caring then throw you to the wolves as soon as there is any kind of problem or dissent. You are a cog in a machine that can be replaced at a moment's notice. They pretend to have empathy and make you feel that you can express your opinions without reprisal, only to use what you have said against you. The difference in how the upper management treats employees to their faces and behind their backs is startling. 

ECCSI stands for Enhanced Coordinated Children's Services Initiative. The job is a Preventive role, helping families connect to the appropriate services within Dutchess County.

Every day was different in this position. It can be an office day completing paperwork and coordinating meetings or a day of home visits, school meetings and DCFS appointments. There is a need to be flexible as priorities can change quickly. 

The team is small (three people) and incredibly supportive. You must be able to work as a team and independently at the same time. 

Plan to learn a lot from your Dutchess County families/clients, from other service providers and from your team. There are many opportunities for a variety of trainings.

The hardest part of this job is when a child is removed from their home. Fortunately, this does not happen often.There are other times, when looking back, you recognize all of the growth, strength and skills the family has shown over your time working with them.

I have served with Astor for ten years and it is easily the best Agency I have ever worked for.  Astor fosters a warm, strength focused and supportive environment back by thorough knowledge of the work and strong leadership.  As the years progressed, I strengthened my connection to my colleagues and supervisors which resulted in work that felt very collaborative and supportive.  However, as the work continued to evolve in the Health Home model, my passion for this work began to decline as an emphasis on compliance began to increase exponentially.  My concerns with the Health Home model are solely directed at the Department of Health.   DOH has lost sight of the work we do with families and continues to implement a framework centered on compliance standards and accountability  that only serves to constrict quality service provision. Astor, on the other hand,  has been and has always continued to be incredibly supportive and simply the best agency to work for.  I would strongly recommend working for this agency in its  many programs.

I have made life long friends at Astor services in the Bronx.  Management here is amazing!  You can talk to any of the upper management about anything.  Work/life balance is great as I am also in graduate school and I have never felt that I didn't have the time to complete my work and school work and still have a life.  My experience with human resources has been great, they are easy to speak with and get back to you very quickly.   There is room for growth here if a position opens and you qualify for it, they will allow you to interview for it right away.  As long as you complete all your work you will not ever feel micromanaged.   Each program has cultivated their own work culture - our program is such a tight knit group that I am sad to leave!   I am only leaving because of my commute time.  The work can get stressful but it comes with the job however at the end of the day it is super rewarding.  All the families and children are wonderful and you will form some great relationships with them.  Even if this is a place to get your foot in the door in this field, it is a great move to make!

I worked in Day Treatment in the hudson valley and the work was great. I worked directly with students while getting solid supervision. The culture within my immediate location as well as the broader agency is very supportive - before COVID shutdowns and thankfully during. My supervisors were always very flexible; they know the pay isn't great. Being on a school schedule is a good pro as well but flexibility from supervisors who also have families made probably a bigger impact. Leaving the job feels hardest because of the feeling of losing the community that's fostered when you are treated well. The Astor run trainings are great and Astor was happy to provide time (no money though) to attend other trainings. There is also a really sharp equity team within the agency working towards building inclusivity and equity across Astor. The sole reason I left this job was for a public job that offers higher pay, pay raises and benefits for similar work. I wish Astor could match it!

This company truly stands out for its unwavering support of its employees and their families. The management genuinely cares about work-life balance, offering flexible arrangements and comprehensive benefits that make a real difference. What's even more impressive is their dedication to giving back to the community, particularly their involvement in initiatives that support children in need.

The culture here fosters a sense of belonging and mutual respect. You're not just a number; you're a valued member of a team that's committed to making a positive impact. The company actively encourages employee involvement , creating a fulfilling and purposeful work environment.

Overall, this is an exceptional place to work for anyone seeking a supportive, family-oriented company that prioritizes its employees and actively contributes to the well-being of children in need. It's rare to find a company that so seamlessly integrates its values into its daily operations, making it a truly special and rewarding place to be.

A typical work day is 9-11 clients back to back with not even a 5 minute break in between. You're basically praying that someone no-shows or cancels just so you can have a few minutes before your next client. Actual client CARE suffers greatly. They'd rather give one Clinician the workload of two, instead of hiring another person they'd have to pay. You're doing everything, and then once you feel burnt out they add another 5 high risk clients to your caseload. supervision is incompetent and supervisors only care about documentation and they like to micromanage. there's really nothing good I can say about this job. Clinicians are so overworked and everyone ends up leaving after a year or 2 because they can't handle it. and not to mention, the pay is NOT WORTH IT. don't work here. 

Top Job Titles	Average Salary
Clinician 75 salaries reported	$61,502 per year
Case manager 19 salaries reported	$44,213 per year
Special education teacher 14 salaries reported	$47,285 per year
Teaching assistant 21 salaries reported	$17.86 per hour
Case planner 9 salaries reported	$49,267 per year

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