associate

security officer

guest service agent

ambassador

user experience design intern

Atlanta-Hawks

The Atlanta Hawks was an organization I would highly recommend working for. The pay was not that impressive, but the managers, coworkers, and other staff members make the experience memorable and worth every minute. A typical day for me at he office would be to come in bright and early, prepare for the day, have morning meetings, and then go straight into cold calling Ticketmaster buyers and businesses. I learned an incredible amount while working here. Most importantly, I pushed myself to the limits and was able to do tasks that I thought were beyond my reach. The culture with the Hawks is unlike any other culture I have been apart of. The Hawks are a family, no matter what department someone is in, they are always there to help and if they can not personally help you, they will find someone who can. Everyone is on your side and wants you to succeed. The hardest part of the job for me, but being comfortable with being uncomfortable. It is much easier said than done. The most enjoyable part of my job was the people I worked with. I looked forward to waking up every morning and coming into work. The internship did not feel like a job. I absolutely loved it.

Great place to grow. If you work hard and are honest and responsible, you will be rewarded with more opportunity to grow professionally. In any event operations role, the hours and demands will be extremely long, taxing and constantly changing. However, if growth is your goal, this environment will stretch you. They are always willing to let you work on projects outside of your daily job scope, which also allows for professional growth. Advancement opportunities were abundant in my department but job security can be volatile.  The pay is rather low for what you do, but at the time that I left, leadership was implementing changes to correct that. I can honestly say that this was a once in a lifetime opportunity with few regrets.

A typical day would involve making 00 calls to prospective business and personal clients. Face to face meetings with business' and tours of Philips Arena. During game days I would work a sales desk and perform tours. I learned the importance of hard work and how working hard will get you ahead more than any prior experience. THe hardest part of the day was getting so many voicemails and having people shut you down even though you know that you may be able to help them save money or enjoy the experience more. The most enjoyable part was seeing clients enjoy the environment and knowing that you may have helped that family or business.

The managers that I worked with on the sales team were not just concerned with your performance, but they were invested in each individuals' career. We had weekly trainings, bi-weekly one-on-one meetings with our direct manager, and learning sessions with senior reps on the staff. Internal promotions happen very often as long as their is a spot open. Even if there isn't and you are ready to take the next step in your career, they are committed to connecting you with others in the industry to help you find a promotion elsewhere.

What is the best part of working at the company?
Company knowledge and continuous support! Friendly environment to work in! Fun every time I walk in the door! The guest make my job fulfilling!


What is the most stressful part about working at the company?
After being with a great organization as the Hawks and not being able to achieve a championship!l

What is the work environment and culture like at the company?
Openly, diverse, and very appreciative of our cultures.

What is a typical day like for you at the company?
Looking for ways to make visitors experience the most meaningful is my passion!

Assist in producing live events at Philips Arena for the Atlanta Hawks and other shows at the Arena
Compile and log game tapes and highlight meltdown reels
Make dubs
Program and operate arena matrix boards
Assist Avid editors with clip digitizing and editing
Various camera utility tasks
Assist with field shoots including set-up, lighting and teleprompter operation
Assist with PA audio setups
Other production related duties as assigned

Love what I do with the Hawks and am always treated fair and love the people I work with.

I am incredibly lucky to work with an attentive and hands-on team approach with our Building Operations and Event Operation departments. The importance of asking questions and providing answers to questions has been instilled in my every day approach to work.  Recognizing an all-in team approach with departments in full building / event execution is something I have learned is a necessity to fulfill both production, staff and guests expectations in the most positive way.

I handles my own blog on the team website. I was able to travel with the team to road games. I was able to write team press releases. The most enjoyable part of the job was being taught how to report on player efficiency which allowed me access to tons of information. My team President allowed me the freedom to implement ideas which were considered when it came to player movement.

Sports is tough. Low pay for a lot of responsibilities and hours. Benefits are great, culture is great and overall a fun place to work. Flex hours are a plus and having a relaxed dress code is nice.

*#1 Salesperson in Thrashers Full Season Ticket Plans – 30 FSE’s

*#1 Salesperson in Thrashers Premium Corporate Plans

*Sold over $150,000 in Atlanta Thrashers Hockey Packages & surpassed various phase goals

*Experienced and successful track record in corporate/premium package sales

*Inside Sales Mentor Program – attend and run entry level B2B sales appointments with Inside sales representatives as source for learning


Top Job Titles	Average Salary
Associate 5 salaries reported	$14.40 per hour
Security officer 3 salaries reported	$16.00 per hour
Guest service agent 1 salary reported	$16.00 per hour
Ambassador 3 salaries reported	$12.00 per hour
User experience design intern 1 salary reported	$15.00 per hour

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