medical technician

associate

medical collector

surgical technician

ophthalmologist

Atlantic Vision Partners

I was attracted to AVP because it seemed like a growing company with ample room for advancement.  I have now been here a year and a half, and my opinion remains the same!  AVP pays for technician certification, and provides increases when certification is achieved.  The company is consistently growing and providing internal advancement opportunities.  The leadership team has shifted and improved dramatically during my time at AVP.  The benefits are great, and management is flexible and understanding.  
AVP truly cares about patient care, and has consistently implemented clinical improvements to improve the patient experience.  As a manager at AVP I feel empowered to make decisions that help my team and the patients we serve.  
The culture here is one of constant learning and growing.  We make mistakes along the way, but we learn from them together and support each other.  My favorite part of this company is the people I work with.  From the corporate support team, to the clinic leadership, to the amazing, hardworking front-line teams....everyone truly cares about the patients and supporting each other.  The CEO believes that if you take care of your employees and patients, the financial success will come.  That is worlds different from companies I have worked for in the past.  The job comes with stress like most do, but I can honestly say that I have more good days than bad days!  

Most of the staff are nice, to your face. Not very welcoming and HR has no therapeutic communication skills to mention. Training is impossible with staff leaving for extended lunches and/or missing several days a week. Management has no clue how to train or refuses, not sure which is the case. Favoritism is rampant here and many staff members are treated unfairly. Many staff members are new and poorly trained.  HIPAA violations are at an all time high in the danville location, patient information is not safe and not regarded with the privacy expected from a medical facility. The patients are often the brunt of jokes and conversation around the office. All together this is a very unprofessional environment to work in and leaves much to be desired in terms of job satisfaction.

I started working for AVP in 2020. I was told that the job would have on the job training and there would be growth potential. I was not properly trained for any of the positions that I was put in, and picked up the slack of favored employees.
The only way that you are able to get promoted is to know someone. If you do your job properly they give you more to responsibilities without a raise.
It makes for a very difficult work environment because there is so much separation between each department. The front doesn't want to help the back and then it creates animosity.
The positions that have been given (i.e. Surgical Coordinator position) are positions that are being filled by unqualified person's without proper knowledge of their job. Making it difficult for other employees to fix mistakes, when they are also improperly trained.
There is a high turnover rate because the hard working employees are not valued. Once you realize that you're not worth as much if you don't know someone within management, it makes the job no longer worth the struggle.

100 % toxic work environment. The office culture was characterized by a 'mean girl' mentality, where cliques and gossip created a hostile atmosphere. This negatively impacted morale and productivity.
One of the most disheartening aspects was the blatant favoritism displayed by management. Opportunities for advancement and recognition were consistently given to a select few, regardless of performance, or qualifications. People were put in charge that had ABSOLUTELY no business supervising other people. This created a sense of unfairness and demotivation among employees who worked hard and were much more qualified. When concerns were brought up to upper management NOTHING was ever done. 
The best part of my work day was when I got to leave that terrible place. One of the best feelings in the world was when I never had to return there. 

No support or proper managing skills from the “clinical manager.” This person is a complete failure at running an office like a sorority house. You are expected to be fully trained in 2 weeks. No structure or consequences for poor work ethic and people call out daily because the staff is miserable. One or two techs expected to work up an entire doctors schedule of 40 patients a day. And if you do that well they will give you more work. Office is disorganized with mixed instructions coming from corporate. Training is non existent and peers with little experience are the “trainers.” PTO is often denied for no reason and the focus is placed on monetary gain over patient care. High turnover rate due to  poor management, sheer exhaustion and overwhelm at the amount of work put on these people. 

People are hired with little to no experience and then are put to work without proper training. Very much a “clique” environment with favoritism based off of flattery towards management, rather than skill. Many employees with poor attitudes and very immature. Employees consistently tardy with no reprimand and management makes you feel that your concerns are invalid when you attempt to bring issues to their attention. Hard-working, more skilled employees constantly picking up the slack of others and consistently taken advantage of. The company really doesn’t seem to have much organization and frequently changes their mind about things, making the staff have to move appointments multiple times. Overall, if there were better practice level managers and better clinic managers/leads, things might be more organized.

If AVP is buying the practice you work for then find a new job . They do not pay office staff a competitive wage. They will come in say nothing is changing but when they take over they will fire people. And hire cheaper, unprofessional staff. Before AVP we had a family atmosphere, after AVP the office staff changes like the wind.
 Also they take advantage of the older patients. AVP has the patient pay for procedures upfront and if the insurance pays more, AVP will not give a timely refund to the patient. When I was let go AVP still owed refunds that were over a year old. Also they will not pay interest on that money to the patient either.  So watch what is charged to your insurance and what your insurance pays. If possible to not pay upfront . 

What is the best part of working at the company?
The doctors are great, anyone to do with management directly from this company have removed the ability to say anything nice about the overall experience. 

What is the most stressful part about working at the company?
Management is inexperienced, the corporate office is disruptive and continuously changing/downgrading equipment and protocol within practices they have purchased to expand. 

What is the work environment and culture like at the company?
High school-like. Catty and clicky. Your employment is based on popularity and sucking up to your boss(es) over ability to do your job. Co-workers spend a lot of time talking smack about patients, other staff and their home life.

I've had a good experience so far working for AVP.  I already had a good bit of experience when I started here, so I was able to pick up on things fairly quickly, but I appreciated being allowed to adjust to their procedures at a reasonable pace.  The best aspect about AVP compared to previous jobs is how often I am asked for my opinion.  My manager rarely, if ever, changes how we do things without consulting with me first.  I've made suggestions on how processes could be improved/simplified and they were actually done which is a first for me in my career.  Overall its a solid company with a great group of people that make you feel like a person instead of just an employee.

Atlantic Vision Partners is the worst healthcare company I have ever worked for. No company is perfect, however, this company is extremely toxic. If you don't suck up to the corporate team, you'll be fired. You cannot express concerns to HR or you'll be fired. You live in fear of being terminated because administration is constantly changing. They have high schoolers running their offices. There is no accountability for management; no issues are ever addressed in a way where resolution happens. They have zero business sense and even less sense in running a medical practice. They don't care about employees and they certainly don't care about patients. 

Top Job Titles	Average Salary
Medical technician 1 salary reported	$16.50 per hour
Associate 5 salaries reported	$16.70 per hour
Medical collector 3 salaries reported	$20.67 per hour
Surgical technician 1 salary reported	$27.50 per hour
Ophthalmologist 1 salary reported	$500,000 per year

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