registered nurse

order picker

nursing assistant

health screener

physical therapist

Atrium Health

A typical day as a it tech, is 7am to 4pm with checking your queue which is always packed because we are understaffed. and complete each ticket one by one, repairing devices, delivering devices, troubleshooting devices and ordering things. 

I learned a lot from this job, i can dismantle and reassemble all hp, dell and mac model computers with my eyes closed and reimage them. you learn about voip and analog phones, printers, servers anything technical you learn it. You do everything not just one thing. From software to hardware theres everything to learn!

management has its up and downs some teams have horrible dictatorships that micromanage your every move and other teams thankfully have great and inspiring leaders that treat you like an adult and with respect. These leaders are amazing to work with and motivate you to do your best. The others made me want to get on here and find a new job. 

The hardest part of this job is trying to keep your head above the water. We are understaffed and they are taking their time with hiring more techs. The simple truth is as of 10/6/2022 one tech can have over 60 tickets in his or her queue. With a team of 5 techs at the same hospital and outlying areas its not enough bodies to cover a hospital spanning 10 buildings and over 25 outlying clinics and practices to support. Only two years ago it would be rare for a tech to have over 10 tickets at any given time. The hardest part is not stressing out. 

The best part of this job is just clicking with the right team and tackling on big projects and figuring stuff out you didnt know how to fix at first. You learn a lot, drive a lot and make good friends! I was able to get along with most, if not all of my coworkers. Everyone was super nice, funny and helpful and were only a phone call away if you ever needed something.

 To give you an example i was stuck 2 hours away in South Carolina on a big project and two of my contractors called in sick for the weekend and the practice opened up the next day... We still had over 40 computers to put in and image, test and make sure were up and running. I was alone but i made 9 phone calls to ask for help from my peers. All of my coworkers came to help.. On a weekend. Keep in mind this wasnt me calling a supervisor to get people to help me or anything, this was me calling random people i havent seen in months but in the time i did see them thought them as dependable. But each and every single one of them showed up, drove hours away in the middle of the evening and we knocked that practice out 3 hours before open. I called everyone at 8pm, every one came, drove a couple hours and worked until 4am to make sure i and the patients were good to go then drove right back into work to start the day off again on a Monday. If that doesnt tell you how great the people who work here are, nothing will. The teamwork at this job is second to none. 

As a PRN employee I get to see things from a different perspective as I'm not there as often as full-time or part-time employees are.  I'm amazed at the unprofessional look of their personnel - you cannot tell who is a nurse, tech, RT, OT, x-ray tech etc., because I see so many people in leggings, jeans, t-shirts, and just sloppy attire.  It's rather sad to see this as I think it presents a terrible image for professional workers.  I honestly cannot tell who my peers are (nurses) unless I look at the color of their pants.  But it makes me wonder what patients think when they see people dressed like this taking care of them - do the patients even know who is taking care of them because there does not seem to be any clear cut uniform standard.

Managment is something I rarely see and when I do see them, they have no idea who I am or why I'm even there -- my scheduling is done via emails through another RN in my unit.  Training and education for PRN employees (at least in my area) was horrible and I'm still struggling even after 8 months to figure out where things are, how to navigate Cerner, and understand the culture at this large company.

I'm glad I'm not full time because the benefits I hear are absolutely horrible on the insurance front - high-deductible health insurance that makes it extremely difficult for their own workers to get access to care.  They advertise world-class care but even their own employees complain they have difficulty getting access to it let alone paying for it.

There are some great nurses & techs in the department where I work, but I definitely see a huge disconnect in communication between different disciplines and other nursing floors.  It's nearly impossible to get a good overall picture of the patients you are assigned because Cerner is so disjointed and not very user friendly.

I do not recommend this place to my peers when they ask me about CHS.  Being PRN at least I am only required to be there a limited amount of time, but I don't see myself staying much longer.

This is less of a health care company and more of a production line. The lab work has grown exponentially, but space, equipment, and staffing has not. There is a severe lack of communication between leaders and employees. There is rampant favoritism in job promotions. Many managers are blatantly dishonest and untrustworthy. The company, on first look, has some strengths. They encourage stewardship and a healthy work-life balance. However, the laboratories are so short-staffed and undertrained that there is no room for those theories to be practiced. Mandatory overtime is handed out, vacations are denied, and people are "placed" into positions with no regard for seniority or competency.  I would never recommend this lab system, to a patient or a prospective worker. This company is all about the numbers. A Core Lab concept (a $20 million facility) has recently been implemented. It is short staffed and ill equipped for the volume. The LEAN method has been adopted in this Core facility and is based on the module founded by Toyota, a manufacturing facility. While some of the concepts are admirable and a clear improvement (the organizational aspects), they are not fitting for a laboratory environment. Supply ordering is consistently interrupted, managers are overwhelmed with instrument issues, and paperwork, and there is a severe communication deficit between shifts. The LEAN module has made it so that supervisors of departments are in charge of departments and testing they have NEVER been trained in, or even seen, in most cases. It DOES NOT WORK!

The typical day at work was coordinating the workload, entry/scanning documents into medical records, processing fax reports, and answering questions for staff.   Updating Health Maintenance was a priority so I worked on that continuously as reports came in.  I learned to build a great rapport with the outside practices that sent in reports, which led to a wonderful working relationship, especially when problems arose.   We were able to work together to come to a solution.  Management expected myself and my staff to work independently and to get the work done.   I worked unsupervised for the majority of each week, and just touched base with my Vice President to keep him updated.  The culture at Atrium health was very fair, open, and accepting of every individual.  We had the principles to reach out to each other for guidance, assistance, and friendship.  The hardest part of the job was getting people to be accountable.   My staff was great, but dealing with outside practices was a little difficult.  When conversations on the phone and emails didn't work, I had to go to upper management at the practice to get the issues resolved.  I couldn't do my job accurately if there was no accountability on the other end to get my reports to me in a timely manner.  The most enjoyable part of the job was what I did.   I love the computer work.   I enjoyed the scanning and updating medical records.   I loved the people I worked with....I just truly liked what I did!!   It was a very hard decision to leave but due to my husband's company relocating, I had no choice but to give my resignation.

I enjoy working with my teammates and learning from their cumulative experiences. However, that is about the only positive thing going for this place. Leadership will tell you to not question their methods when problems affecting efficiency, quality and organization are brought up. Your degree and previous experience do not count for much here as you will not be paid what you’re worth - hence the high turnover rate and blatant disrespect that leaders have towards their teammates.

I love what I do or I wouldn’t have continued working in my field. But the attitude is demoralizing and does not foster upward growth nor enthusiasm to perform at your best. If you’re looking for decent pay in the high cost Charlotte region, look somewhere else. You will be given false hopes for future raises and feel like chopped liver when you see them offering open positions drastically more than what you were hired for.

While they preach LEAN and eliminating excessive waste, their methods are hypocritical. Your suggestions and common sense to most will be shut down firmly because your opinions do not matter.

If you want to be a robot and work like a drone for less than mediocre pay (you can do a simple comparison search on what this company pays their employees against the national average) then this could be your favorite nesting place. But if you have any drive for advancing your career or having a meaningful purpose to your life, think carefully before wading in stagnant water.

Management was very good to me, appreciated the Quality Work I performed for them and I received many compliments, which I appreciated.  A typical work day(on days) would be coming in at 07:00 and first call would be an  OBGYN, 40 weeks pregnant, contractions 5 minutes apart, typical calls were Chest Pain, Stroke symptoms,  Very Ill  Pediatric Patients, also worked on nights, sometimes alone, had suicide calls which all calls needed quick thinking, complex reasoning ability, and calm, compassionate care. I really appreciated Nurses asking for my advice regarding a call on many occasions and respected most of them and enjoyed working with them.  The hardest part of the job was  having people who spent more time not working than working.  The most enjoyable part was working with some good Nurses/People and knowing that You made a difference in someone's life.  I learned  to use my listening skills to a very high degree.  Phone Triage takes a Certain type of Nurse because You cannot see the patient.  I knew  some Nurses, even from ICU say they would not do it because of the  difficulty of  not seeing patients. I enjoyed the combination of a Computer Triage Program(ie: Centramax) and using my Nursing Judgment, which I feel is the Best and most efficient  Combination for Phone Triage .

My position covered graphic design, photography and most recently, print production for 40 hospitals and 1,000+ medical practices. 

As a designer, I produced layouts and designs that educated the public, winning a few awards along the way.

By offering in-house photography, our department (and system) was allowed to save tens of thousands of dollars by not utilizing outside sources. Photography appeared in annual reports to brochures.

By handling and managing the print production for the system, I learned where I could be most efficient with costs, both in time and budget. I relayed this knowledge back to my team. 

My closest co-workers knew my style and approach and I knew theirs. We worked efficiently together and saw results. Deadlines were easy on most projects as we had clear lines of discussion.

A somewhat difficult aspect of this position was the sheer volume at times. In the midst of recent healthcare changes, it created additional quick deadlines where designer, photographer and print production all came into play at once. It was a challenge and I loved it.

I learned early on that this position of presenting information and educating the public was what I enjoyed. Layouts, photos and even public events were part of it.

After 30 plus years of teaching the fundamentals of film interpretation to radiology
residents, and more recently, family practice residents and medical students, it is with
some dismay that I see more and more pressure to provide quickie courses in a matter of
days or even hours to nurse practitioners, physician’s assistants, and interested others,
who then, armed with a few simple rules, disappear.
I hope, (but suspect otherwise) they are not thrown upon an unsuspecting public as fully
capable of rendering radiological opinions, but then, I’ve heard it said, everyone is an
expert these days.
Teleradiology, a nearly fully developed reality, will someday ease the pressure from
educators, ER physicians, and unavailability of immediate radiological consultation in
rural settings. Teleradiology and/or Picture Archiving and Communication Systems
(PACS) will also relieve the additional pressures from out patient satellite clinics,
administrators and the demand for immediate answers in busy practices. I bemoan the
current practice of unread films disappearing from the department because
administrators, in an effort to keep service ahead of the competition, cater to the
demands of clinicians who insist on a first look at studies, quality control often not
included before the patient leaves the department. We have for the most part corrected
this problem by having the films hand carried to a diagnostic radiologist before the
patient is released. And this is one problem that will disappear with digital radiology

Carolinas HealthCare System is one of the nation's leading and largest healthcare providers with a high focus on patient-centered care.  As a former and current teammate, I had the privilege of facilitating New Teammate Orientation for more than 17,000 new teammates over a five year period.  Additionally, I had the honor of contributing to the design and implementation of a new and more engaging onboarding program for the System.  CHS is certainly a Best Place To Work in that it places employee engagement at the center of every organizational goal with an understanding that without the people, patient care can not be achieved with excellence.

The most rewarding part of my career at CHS was meeting new teammates each week and participating in their career transitions.  From CNO's to front line teammates, I enjoyed having the opportunity to engage with each one.  Additionally, as an Organizational Development Consultant, I had the pleasure of coaching and educating senior leaders and their direct reports on how to fully engage their teams by using behavioral assessments and other learning tools such as Myers Briggs Type Indicator, Johari's Window, Predictive Index, etc.   

My experience as a CHS teammate has been filled with educational opportunities.  My learning opportunities ranged from patient access functions such as insurance verification and filing to how to apply adult learning principles into online learning platforms for teammates.

What is the best part of working at the company?
It’s filled with Cliques and the support was horrible.  The staff was manipulative and treated the work space like a high school and girls club

What is the most stressful part about working at the company?
Managers allowed rumors to impact interaction. There were no issues with care, care delivery, patient care, yet management took very little to no time actually researching things that were said. Essentially TOXIC WORK PLACE ENVIRONMENT 

What is the work environment and culture like at the company?
ITS HORRIBLE AND A RUMOR CAN IMPACT HOW YOU ARE PERCEIVED.  First place I’ve ever worked that the manager had written in an email that a staff member didn’t FIT IN. Can you say Lawyer….. 

What is a typical day like for you at the company?
Manager approaching you inquiring about the dumbest things. Example a nurse said they had to titrate your drip “ WHILE YOU WERE ON LUNCH”. Here is the kicker titration can be tracked on the MAR , because they have smart pumps.  There was one titration made and the flow sheet will show you if titration was required. Simple to assess, yet the manager approached me , clearly not telling the truth. The goal was to create a toxic environment. Day after day the same mess. Yet, despite 100% of the time showing how ridiculous these claims are, it never stopped. When I inquired about these things needing to stop. I was told how great I was and how my professionalism is appreciated.  It’s a toxic work place for minorities

Top Job Titles	Average Salary
Registered nurse 51 salaries reported	$44.29 per hour
Order picker 49 salaries reported	$37.00 per hour
Nursing assistant 11 salaries reported	$20.40 per hour
Health screener 10 salaries reported	$41.62 per hour
Physical therapist 3 salaries reported	$99,805 per year

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