sales associate

retail sales associate

store manager

senior retail sales associate

cashier

Aubuchon Company

A typical day at work begins with opening the store.  I clock in get the registers started up and calibrate the spectrometer.  As it's calibrating I unlock the rear warehouse door then clean the litter box, and collect the garbage throughout the store. I empty the trash into dumpster.  I clean the paint machine and get it all squared away for the day.  Pirging, checking the levels and making sure the ports are clean. Then I check emails and daily duties and make a list of the things that need to get done and delegate the duties out to coworkers.  This is usually when a coworker comes in to bring out the front. I print out our reports for sequencing as well as important emails and share them with my coworkers.  We discuss what needs to get done and we work together to accomplish it.  As the day progresses I dive into the projects.  With the newer inexperienced faces I try to incorporate them into the project to help them learn about store operations.  I try and share my experience and knowledge with them.  I have a habit of multitasking so while I'm working on something and get pulled away to help either a customer or coworker I can easily go back and pick up where I left off.   Over the years I have inadvertantly became a go to person for everyone.     I have created such good relationships with many of our customers and I've earned their trust and respect by helping them deal with various issues during my time at Aubuchon. These relationships are priceless to me. There is no better feeling when you help someone and have them return to show you how well or easy the project turned out.  It's my favorite part of my job.  I encourage my coworkers to engage more with the customers so they can forge the bonds I have.  Some times coworkers get irritated because customers will call or stop in and ask specifically for me, when its something they can help with, but the customer wants to hear it from me instead. They feel assured by hearing it from me because of the trust they have in me.  I love my job and I consider myself very fortunate to be employed by such a good company.  
   My only dislike is my schedule clashes with everyone in my life.  I see my family for a few hours when I get home after work.  I usually make dinner for myself and heax to bed after work.  I get a day here and there off so i cant get to much done around the house.  
 Rarely are the two days in a row.  My girlfriend gets weekends off and works til 3 on weekdays.  Its hard to spend time together when you have to work late and  get up early the next day.  To do it all again. I usually work til 7 or later on weekdays so there is little time to see or do much of anything during the week.

Best job for butt-kissers that lie to management to keep the incompetent happy. Never make a suggestion for improvement, management does not want your input and will brand you as a problem employee - even if what you suggest is an industry-standard currently followed by everyone but Aubuchon Hardware. Be willing to have your experience insulted while being forced to praise management experience - even if they have never worked outside of the company. Virtually no long-term employee has ever worked outside Aubuchon. Most have worked only for Aubuchon. Those with outside experience are viewed as in need of being trained in the Aubuchon way . Odd, because there is no formal training for any job in the company and most promotions are based on time served, or who the employee is related to in the company, rather than actual knowledge of the job the person is being promoted into. This means that a part time employee who hung around for 10 or more years will be the head of Human Resources, or part of the technology department, or some such position, even though they have no experience. Promises are made by management but there is no follow through on those promises. Suggestions are requested, but those who make suggestions see their suggestion rejected for no valid reason and are frequently overlooked for promotions. Wages are constantly being cut - but the company calls it a reduction in hours and blames the state minimum wage law and Sunday premium law as reasons they cannot pay wages that attracted talented and experienced employees. Talented and experienced employees are deemed too expensive to keep and every effort is made to make them leave so that lower-paid and part-time employees that lack any actual job experience can be put into place. The company is so focused on margin dollars that they will do anything to raise margins to increase profits - except to reduce their top-heavy and overpaid management teams. Very little money is put back into infrastructure, such as computers, heaters, air conditioners, job-related tools, and real estate and employees are expected to work in hot/cold settings and use outdated technology that is cumbersome. The company does not realize that wasted time is wasted payroll dollars that drives margins and profits down.

I started working at Aubuchon in Cohasset, MA at the end of Sept. 2020. It was supposed to be a port-time position and I was told I would be scheduled for about 25 hours per week. This was only true for about two weeks before they started scheduling me for 35 hours/week for the next two and half months. Basically I worked full-time without any benefits and without any opportunity to apply/interview for a promotion to a full-time position. This was fine with me for a brief amount of time because I still needed the money and wasn't working any second job or anything, but it still kind of sucked to work so much for so long and not get anything for it. Otherwise, I like my head manager and the assistant managers alright, and my coworkers are generally friendly and helpful (most of them are teenagers). I wish they were more cautious and that they more closely followed COVID-19 related safety guidelines, but they are nice and reasonable and happy to teach me new skills as I show that I want to learn.
The company doesn't provide any paid sick leave for part-timers or any PTO of any kind for if you need to quarantine due to a covid exposure, which sucks. Overall, it's okay if you just need a part-time job while in school or something (as far as I'm aware management at my store is very considerate of your availability as long as you let them know), but I wouldn't recommend them if you have need to be extra safe about covid stuff or if you're hoping for any kind of advancement from the entry level.

For leadership roles, a typical day involves supporting store teams, removing barriers, and keeping the business aligned with goals. The work moves quickly, and you are constantly balancing short-term needs with long-term growth.

You learn how to lead through change, develop people, and make decisions that impact a wide footprint. The company rewards clear thinking, accountability, and consistency. You also learn the importance of staying close to the field, because the best answers usually come from the teams serving customers every day.

Management is collaborative and direct. Expectations are high, and transparency is the norm. The culture is built on service, teamwork, and doing the right thing. When people live those values, the organization moves fast and stays aligned.

The hardest part of the job is managing competing priorities across more than a hundred stores while still keeping focus on culture and people development. The most enjoyable part is seeing teams win, whether that is a store turning around, a leader growing into a larger role, or a customer experience improved because of a decision you helped make.

You are expected to work minimum wage (though at the interview you'll be told you'll get paid more when you're overqualified, but that won't actually happen) and bust your a** for it. You will be doing pretty much everything in the store, and if you screw up because you have too much on your plate, you'll get chewed out. Super long days, expect to open and close, 7a-7p for every shift you work there. Also expect to work with criminals with felony charges, while you may not get a raise/promotion, the guy who steals products directly from the store during their shifts will be offered promotions and raises. In other words, there is heavy favoritism. These stores are located in small towns, and the most rude, unfiltered, selfish people come into these stores. It is the worst group of customers I have ever dealt with in my entire work experience as a whole.

So, if you want to bust your a** and get absolutely nothing in return and be treated like dirt and never get recognition for your overrated work, this is the job for you. This company is an absolute joke, they also make the staff of the store re arrange the entire store every week and get mad when it isn't done right because they sent the wrong directions and supplies.

This company has gone downhill since I first started working here back in 2015. 
Every employee started above minimum wage, that is no longer the case.
There was incentives to make a little bit more money every week, holiday bonuses, birthday bonuses. 
All of that has gone out the window and we were promised to get raises to compensate us for that and we never did.
Even during COVID we were told that we were "heros" for working through the whole pandemic but we had to fight just to get anything out of the company. And the company's version of treating us for being so wonderful through the whole pandemic was a pizza party once in awhile.
The average full timer would work a minimum of 47 hours a week with overtime as desired now we are capped at 40 hours and we're not allowed to have overtime.
I made more money 5 years ago than I do today. 
The way this company is now budgeting store managers to staff their stores is complete insanity.
We are basically running on a skeleton crew while over budget.... 
This company used to train constantly to make sure even a part-timer who is only here a few hours a week had the best knowledge possible to help their customers, now employees who start out are basically told to teach themselves.


Hardware retail is a very old and deeply rooted industry, and this company does a good job of honoring that heritage. Working here means being part of something local and genuine — helping people solve everyday problems and keeping a long-standing community tradition alive. There’s real pride in supporting stores that have been fixtures in their towns for generations.

At the same time, the company is clearly in a period of transition. There’s sincere effort going into modernization and growth, which is encouraging to see. The focus on sustainability and investing in people feels authentic, not just for show.

That said, leadership sometimes seems to be juggling many competing priorities all at once. While the long term goals are clear, how to achieve them feels disjointed. The vision feels a bit scattered, and communication from the top could be more consistent. Still, it’s evident that there’s heart behind the work — the challenge now is channeling that energy into a clearer, more unified path forward.

I can't speak for ALL locations but, my store is fantastic. My manager works with my changing schedule, the other employees don't look down on me for not knowing everything and don't mind helping out when asked. Our manager can constantly be found on the floor, out pumping propane, assisting customers, running cash registers, or mixing paint. (Doing everything really) Most retail jobs I've held you had to hunt for a manager and then they were to irritated to be of shy help. 
Our store is very active in the community. From holding raffles to raising money for a little local girl's cancer treatment (we raised $5k to which Aubuchon's MATCHED) , opening our doors to get people off the street as they watch their everything burn, we became a donation drop off site (twice) for fire victims, and because of how much we give back, the community helps us. We made a plea on FB asking if anyone had any masks they could donate, at one point we had over 100 handmade masks. What did we do with the ones we didn't need? We gave them back to the community. It's a good feeling and I'm glad I applied and was hired here.

I’ve been with The Aubuchon Company since 1998, and it’s been an incredible journey. Over the years, I’ve seen the company grow and evolve while staying true to its roots—a genuine commitment to people, community, and continuous improvement.

The company culture is what truly sets Aubuchon apart. It’s a family-oriented environment where your ideas are valued, and your hard work is recognized. Leadership genuinely cares about employee development and well-being, and there’s a strong sense of teamwork across all departments.

Opportunities for growth and learning are abundant—whether through training programs, leadership development, or new roles that challenge you to keep getting better. It’s a place where you can build a long, fulfilling career and know that what you do every day makes a difference.

I’m proud to have spent more than two decades here and would highly recommend The Aubuchon Company to anyone looking for a rewarding career with a company that truly cares about its people and the communities it serves.

Aubuchon generally has a very friendly and helpful leadership team, and I am proud to be a member of my store team. I have grown and learned more than I expected to in my time with the company thanks to my knowledgeable and supportive coworkers. 
When I first started at Aubuchon I never expected it to become a career, but after a couple of years I had a realization;This is the first job I ever had that I didn't dread going to work in the morning. Getting to know the community that and helping make their daily lives a little less stressful has been a very rewarding and fulfilling experience, and I've learned far more here than I did in 5 years of college. My predecessor was with the company for more than 40 years, and I hope to come close to that myself.

Top Job Titles	Average Salary
Sales associate 600 salaries reported	$16.06 per hour
Retail sales associate 9 salaries reported	$17.22 per hour
Store manager 113 salaries reported	$22.55 per hour
Senior retail sales associate 189 salaries reported	$16.83 per hour
Cashier 124 salaries reported	$15.22 per hour

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