pet groomer

customer service representative

mechanic

dispatcher

porter

Aussie Pet Mobile

I have had the pleasure of working at Aussie Pet Mobile for the past nine years as an Office Manager, and I am proud to say that this company truly stands out in the pet grooming industry. As a mobile pet grooming service provider, Aussie Pet Mobile offers convenience and top-notch care for dogs and cats in the Tucson, Arizona area.

One of the key aspects that sets Aussie Pet Mobile apart is their strong commitment to their mission and values. The company's consideration for different perspectives and emphasis on treating people with respect, honesty, and fairness create a positive and inclusive work environment. As an employee, I have always felt valued and appreciated, which in turn translates into exceptional service for our clients.

The culture at Aussie Pet Mobile is built on cooperation and collaboration. Through a trusting and supportive atmosphere, employees are encouraged to share their knowledge, resources, and talents, resulting in a highly efficient and cohesive team. This teamwork extends beyond the internal workings of the company and is reflected in the outstanding service we provide to our customers.

Aussie Pet Mobile's dedication to communication is evident throughout the organization. Open exchange of ideas, information, and honest feedback is not only encouraged but also nurtured. This transparency ensures that everyone is well-informed and engaged, fostering a strong sense of community within the company.

Innovation is at the core of Aussie Pet Mobile's approach. The company consistently seeks new ways to improve their services, staying ahead of the curve in the rapidly evolving pet grooming industry. By taking risks, learning from experiences, and implementing new ideas, Aussie Pet Mobile ensures that both employees and clients benefit from cutting-edge practices.

One of the remarkable achievements of Aussie Pet Mobile is the substantial growth they have experienced over the last 15 years. This growth is a testament to their dedication to excellence, client satisfaction, and continuous improvement. As an employee, it is inspiring to be part of a company that constantly strives for success and has a proven track record of achieving it.

In conclusion, Aussie Pet Mobile is a top-notch mobile pet grooming service in Tucson. With their mission-driven approach, exceptional service, and commitment to innovation, they have rightfully earned their reputation as a leader in the industry. I am grateful to be part of this company and look forward to many more years of success and growth.

I was a 20 year flight attendant that lost my career due to covid. I have been with Aussie Pet Mobile for almost 3 years now. I love the people I work with, they are always kind, driven and innovative. The way we all work together to try new ideas to become the best at what we do. The groomers are enthusiastic and eager to mentor, always going the extra mile to better the team. I have mostly worked for large corporations and have not experienced this kind of culture. They make coming to work truly enjoyable. 
As the Fleet Coordinator I have grown in my skills of problem solving and working with my hands. This has given me the opportunity to work in admin half the time and out in the shop with the mechanic and fleet assistant. Coming up with ideas to make the vans more user friendly for the groomers while keeping the bar high in regards to maintaining the vans. I work closely with with both the mechanic and fleet assistant, in making sure they have what they need, while learning from them at the same time. The culture here at Aussie Pet Mobile is always evolving for the better.  
Those of us that work on site get to know everyone, the groomers are out in field working independently, so they don't really have the same opportunity to get to know their fellow groomers. Aussie Pet Mobile does a great job organizing get togethers for all of us. The Christmas spreads are awesome and the summer BBQ picnics with family are pretty special.  Now the trip to an all inclusive resort in Cancun this past fall was truly amazing. I do enjoy being apart of the Aussie Pet Mobile team, they are some of the kindest, funniest, talented and creative people that are not only my coworkers but friends. We are there for one another and at the end of the day that makes it worth going the extra mile. 

The Aussie Pet Mobile team has been a pleasure to work with and has been one of the best pet grooming businesses I've had the opportunity to work for. The managers work very hard to make sure we have whatever we need to get the job done, and if a problem arises they are quick to address it and help us find a solution. We are able to go to them with anything we need, whether it is job-related or not, and they want to do what they can to help so that we can be physically and mentally healthy. We work one on one with the dogs, so being by yourself can be an adjustment if you're used to a salon environment, but It makes it easier to be able to develop close relationships with the owners and their pets, and in turn, the furbabies are happier and stress less when they come to us. Our management makes a point to get us all together though just to have fun so that we can develop relationships with the other groomers and feel like a community. Like any field of work, some of our furry clients can be difficult, and hard to groom, and it takes a lot of patience and sometimes special tools or techniques so that you, nor the dog gets injured. Dog grooming is a skill that requires continuing education and tool maintenance,  even outside of the job, so it is our responsibility to make sure those things are taken care of and ask if we need help. Aussie has assisted some with the costs pertaining to those things, so that we can always have what we need to do a good job. The  love I feel from the managers, and my clients, combined with how happy my furry clients are to see me (usually lol), and how supportive they have been with my mental health and daily schedule, makes this job worth it to me, and it is nice to be able to go to a job that I can love going to, and can experience something a little different every day. :)

A typical day starts at 7am and ends around 8-9pm. You stock your van in the morning with the supplies you need and head of to start your work day. 
Your work day is pretty smooth. If you are a fast bather/ groomer TAKE YOUR TIME! This job does not permit you to go home early even if you completed 6-7 dogs. You will have more dogs added to your schedule if you finish early, Which is a super heavy load on groomers. One day I did 12 dogs :( it happens a lot often as well because the managers don’t care. You can have 8 goldendoodles in ONE DAY, and every groomer knows that’s A LOT. 

You don’t get many breaks or should I say you rarely get breaks, during your break time you are pretty much driving to your next appointment, so little to no time to eat :( so I recommend bringing lunch for sure! 

End of day is pretty crucial after you been standing on your feet ALL DAY :( you are far from done. You have to clean your van spotless, fill up water tanks, gas and shampoo. I repeat YOUR VAN HAS TO BE SPOTLESS! 

You are not covered by any insurance so if you are bit, scratched, injured it’s on you. PTO is accumulated every year and you only get 1.5 day every year :( it’s not like a normal job where you accumulate PTO each pay period. NO…it’s accumulated yearly and yes I said 1.5 day per year. 

NO WORK LIFE BALANCE AT ALL! You will be filled with a heavy workload daily maximum 8dogs everyday :/ including end of day cleanup and stocking so your day will end around 7:30-8pm. If your van is not spotless you will be micro managed if not daily then at the end of your shift EACH DAY it will be something, it doesn’t matter if it’s one hair, you will catch fire for it. 

I have worked in corporate America my entire career (30+ years), but decided to follow my passion later in life of becoming a dog groomer. Aussie Pet Mobile provided that opportunity for me, including paid training. I will admit, it was a lot harder than I thought it would be, especially being mobile, but it does get better & I’m so glad I stuck with it. My colleagues & managers have been very supportive every step of the way. I never feel alone, even when I am out on the road, by myself, at an appointment. Help is just a phone call away & if the situation calls for it, someone will come out to assist in person. Another plus is, the company highly values & encourages camaraderie between employees, especially since we don’t see each other very often. They will hold special events now & then so we have the opportunity to get to know each other & have some fun!  Additionally, the pay is good & they also offer incentives programs to help improve business ops,  but make some extra money at the same time. Aussie provides you with everything needed to become a successful dog groomer. All you need to do is put forth the effort & show you support the company’s core values, then you will have a great career ahead of you.  I can honestly say, this is one of the best companies, if not THE best, I have ever worked for! 

My experience working here had both positives and negatives. One aspect I genuinely enjoyed was mobile grooming. Working one-on-one with dogs in the van often created a calmer environment, and I found that many dogs behaved better and were less stressed compared to a traditional salon setting.

However, there were several challenges. The owner often spoke to employees disrespectfully and would take frustrations out on staff, which created a stressful work environment. Expectations regarding work hours were also not accurately communicated. I was told shifts would typically be around 10 hours, but I frequently worked 11+ hour days.

There also seemed to be inconsistent standards among employees. While some staff were expected to follow the cleaning and maintenance procedures, others were not held to the same expectations. This often resulted in returning to a van that had not been properly cleaned or restocked, making it unpleasant and more difficult to start the next shift.

Mobile grooming itself can be a great experience, and I enjoyed building relationships with clients and their pets. However, prospective employees should be aware of the management style, scheduling expectations, and inconsistent enforcement of workplace standards before accepting a position.

I have been a professional pet stylist for 20 years now. I am so happy I became part of Aussie pet Mobile 10 years ago. This company has made my job the best experience I have had compared to other companies I have been with. The owner really does great taking care of any problems that may arise with my Mobile. He is making sure I am back on the road if I have any issues so I don't miss out on keeping my customers happy. I love working one on one with my customers and becoming a regular part of their life. I have made so many new friends and customers. I love that my scenery changes verses being stuck inside a building all day. I have no distractions and can focus on my customers needs efficiently. My boss has great communication with not only me but the with everyone he employs. He keeps us informed and updated on any site changes or policy changes. He makes sure we are trained and that we are confident with how we work.  He makes sure we don't get "burnt out" or overloaded.  I look forward to many more years with Aussie Pet Mobile. This is what makes what I do enjoyable and not just work.

The hours are great (4 10-hour shifts that you get to pick), the pay is amazing, and I love being one on one with the pet in my van where I can really focus on the groom that's in front of me at the time. I will say that you have to learn to be quick and work well under pressure because you are given a certain amount of time to finish each groom and then move on to the next. The amount of breaks you get to take are based on if you have time to stop in between each groom. However, as long as you have a good management and dispatch team behind you, everything usually runs pretty smoothly. If you need more time at a house, then they work with you to change your schedule to accommodate what's going on. It's true, you will sometimes end your day a little later than expected, and you do have to clean and prep your van at the end of each day, no matter how tired you are, but that's just part of the job. And sometimes you have to do things on your days off, like drop your van off for maintenance, or go where your supplies are kept (if you get to keep your van at home) and restock, or go to make a bank deposit, but it's honestly not any more noticeable or strenuous than any other everyday errand that you would already run on your day off. Plus depending on what you are doing, they will compensate you for your time. Overall, I would certainly recommend working for them!

I LOVE my job! I get to work with dogs and kitties and help make them look their best every day. 

From team perspective there is lots of support and help when needed. We have a system among the groomers and have the office staff for support as well. We are a small franchise so each person truly makes an impact for the company and has the ability to stand out vs a large company where you can go unnoticed. 

Our clients are great! I have lots of very nice clients that I regularly see allowing me to build relationships not only with the animals but also with the people. Having my regular dogs get excited to see me and owners knowing they will get consistent quality work is rewarding for both sides. 

Our vans are ready to go and are fully loaded with grooming equipment provided by the company aside from a few self provided items. Our vans are also fully self contained so we are able to perform full service with the convenience of being in the front yard and no need for connection to water, electricity, etc. This allows for each dog to get a one on one session while providing a calm and effective grooming experience. 

The pay is great! We are given a commission percentage based off our performance. On top of commission we make and keep our tips as well. Overall, great compensation for our work.

I really enjoy the independence that comes from being mobile and knowing there’s always a team that has my back. A lot of changes are happening in the background and it can be easy to get frustrated because I can’t see the bigger picture but I do think that management has our best interest in mind in making those decisions. I think the codependency of groomer and employer can be stressful but it feels like both parties are working together for good here. 
The van issues can get frustrating but that’s part of being mobile and we’ve got an awesome new Fleet Coordinator and problems are being solved. The new Grooming Manager is an amazing she and my team lead (she’s awesome, too) check in with me frequently and make sure I’m taken care of as well as the dogs. The General Manager has the groomers’ backs and is very kind. The Owner is hands on, generous, and straightforward. The new Training Director is spunky and a fantastic teacher. 
There are stressful things about working here, but the environment is open for positive change and constructive criticism. I’ve really enjoyed working here so far, and I hope anyone who works hard and loves animals will join the team!

Top Job Titles	Average Salary
Pet groomer 27 salaries reported	$57,111 per year
Customer service representative 8 salaries reported	$14.28 per hour
Mechanic 1 salary reported	$30.00 per hour
Dispatcher 1 salary reported	$17.50 per hour
Porter 1 salary reported	$13.50 per hour

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