server

food runner

banquet server

line cook

bartender

Austin Country Club

I recently went through a two-step interview process with this company, and while my first interview left me genuinely excited about the opportunity, the second was a completely different story.
The second interview—attended by the HR Director, Jasmin Minaya, and a newly appointed security supervisor—was by far the most unprofessional experience I've had in any interview setting. The security supervisor was respectful and did his best to maintain a productive dialogue. Unfortunately, the same cannot be said for Ms. Minaya, whose behavior was dismissive, disengaged, and, frankly, concerning for someone in a senior HR role.
Here are a few observations that made the experience particularly troubling:
Lack of Professionalism – Slouching in a chair and displaying visible disinterest during an interview reflects poorly not just on the individual, but on the entire organization.
Poor Communication – Questions were often unclear, condescending in tone, or laced with ego, making it difficult to engage in a meaningful discussion.
Lack of Respect – Basic courtesy and professionalism were lacking. As an interviewee, one should be treated with the same respect and seriousness they are expected to bring to the table.
It became very clear by the end of the session that this is not a workplace culture I would want to be part of. It’s disappointing, especially considering the potential I saw in the first conversation. For a member-driven establishment, the internal culture should reflect the professionalism and hospitality that one would expect at the forefront.
I declined the opportunity and have no intention of pursuing any further roles within the organization. If this is the standard of leadership and HR practices, it is no surprise the PGA has decided to move on from this establishment.

Overall enjoyed my time working at Austin Country Club. The Membership at Austin Country Club is a pleasure to work for in addition to the Pro Shop staff. 
A benefit to working there is that they're flexible with scheduling, though shifts are consistently demanding but fulfilling. The job is great for networking and there's a wide range of opportunities from professional relationships you create with the membership.
There's a few negatives that come with the job with the biggest being that Outdoor services is managed by itself excluded from the Pro Shop which has created a toxic work environment. Employees that work outdoor services have to deal with a disengaged unethical hierarchy that fails to uphold expectations and values set by the Pro Shop and the Club. In addition to toxicity of work conditions one often finds work tasks being assigned to employees rooted from palpable bias that quickly turn into employees being unethically taken advantage of.

Management is horrible here. Servers start and leave as soon as they finish training and even before finishing because of management and the pay is honestly not great. I don't believe management truly cares about their employees. The way they act shows that they only care about the money and what you can do for them. Also be aware if you tell them you are going to school in your interview. They will tell you that they will work around your school schedule but then schedule you doubles or days you told them you cant work and then if you tell them I'm sorry I cant work that day because I have school, they get upset with you and basically tell you tough luck better show up for your shift.
They did it to multiple employees. 

The job itself is pretty easy, most of the members are amicable. The hours are good, very few late nights, the money can be very good, the benefits are great. Fellow staff is overall pretty nice and easy going. The biggest drawback is the management. They are arbitrary and ego driven, concerned more with looking good to upper management than making effective decisions, especially concerning staff. The club and course are beautiful and it's a good place to work but there's a lot of stress to deal with  

a typical day at work was constantly on your feet and non-stop moving. basically working all day and night and on the weekends working past 1am.i learned very good social skills. and how to multi task. management was not the best and there was no benefits for how much you work. hardest part of the job was the hours and being on your feet all day. the most enjoyable part of the job was getting to know the members and almost like we became a big family.

A typical day at works varies depending if I am waitressing or working at the administrative assistant.  You can always learn something new everyday, for example what a new word means, such as chimichurri.  The most enjoyable part of the job would have to be the people I work with and the membership.  The hardest part of the job is the work/life balance such as having to work days, nights and weekends.

Management is not understanding. They expect you to work every single day with maybe one day off, which is Monday because the club is closed. They are always understaffed, therefore they overwork all of their employees. There is no regard for your personal life. The best thing about working at Austin Country Club are your coworkers. Although there is room for advancement in your position, management will take that for granted and overwork you. 

ACC is a phenomenal place to work. It requires one to be professional and accommodating because of the exclusive clientele.
This allows one to improve on oneself on a daily basis.
The members treat the staff as one of their own. It is a friendly atmosphere and one truly feels like family when working here.

The rest of the staff is very kind-hearted, they clearly care about each other and respect each other. The kitchen managers know what they are doing and always show their staff appreciation. Communication, if you don't speak Spanish somewhat fluently, is a bit difficult around there but they know enough English to get by.

A typical day in the cart barn for me looked like arriving before 6:30am to start setting up the golf range as well as load clean golf balls to be used. Followed throughout the day by continuing the process of circulating balls, cleaning/ servicing carts and whatever other odd jobs may be asked of me.

Top Job Titles	Average Salary
Server 1 salary reported	$14.50 per hour
Food runner 11 salaries reported	$17.36 per hour
Banquet server 2 salaries reported	$23.50 per hour
Line cook 1 salary reported	$21.00 per hour
Bartender 2 salaries reported	$23.00 per hour

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