Auxiant

Auxiant has some of the best people working for them that I've encountered. Not just in terms of ability and knowledge in their roles, but in terms of being a good person. This leads to more understanding when you suddenly need a day off to take care of a family member who is ill, more investment in your learning your role within the company, and in general a better environment to work in. 

There was never a moment where there wasn't enough work to go around, but we would frequently find time to laugh and enjoy our time together while accomplishing our goals professionally. 

When COVID hit, Auxiant was one of the first companies in the area to adapt and offer employees the opportunity to work from home. They clearly felt it was important to not just protect their employees from COVID, but also the stress of the unknown of coming in if you were higher risk or someone in your family was higher risk. 

Auxiant has an excellent customer service and claims training program too, so people with little to no experience in this type of work can be successful if they invest their brain power in to learning something new. They work very hard to make sure those in training get the one on one time they need to be successful.

I was passionate and loved the work I did. It was a great environment at first. I spent 4.5 years working for this company only to be faced with a Director that did not like having someone with a severe illness (Cancer) on their team. They did not like being questioned or challenged. They should see the potentional in team members and mentor them to keep rising, but instead, if you show any type of behavior that makes you unable to be controlled, they will cut you out and drop an unexpected bomb  on you. I would say that if you have the priviledge of having one of the few great leaders of this company, as your support, then your experience will be great! However, if you have to experience the fakeness of a few others, they'll suck you in then spit you out when you can no longer serve as their puppet!

I've worked at Auxiant for 8 years and it's an excellent company to be a part of. They provide great flexibility, opportunity to advance in the company, very competitive benefits and the company has given out very strong profit sharing every year I've been here. Auxiant is independently owned which is unique in this day and age and a huge benefit for employees. Auxiant has no private equity money or shareholders to appease and are not owned by a large parent company with a strict culture. I've found my time at Auxiant to be excellent and being a part of a growing company is very rewarding. Management has done a very good job navigating maintaining an employee first culture while also having very steady natural growth. 

Auxiant is a good place to be employed in the complex business sector of healthcare and healthcare cost management. Learning curve is high, but management is patient. Benefits are a cut above - the PTO policy is generous (and flexible), the health plan includes an HRA - something I've never seen, and vestment is at 3 years with the 401K, pretty good for small companies which tend towards the 5 year vestment mark. The company is putting together a post-pandemic remote policy, which shows management  concern and a willingness to compete for quality labor resources. 
The downside would be that some resources are tightly managed (IT infrastructure) and training /documentation is more informal than formal, requiring some amount of agency in climbing the learning curve. 

Auxiant is a family owned TPA health insurance company. The training is decent although my class training ended two weeks earlier than it should have so that they could bring in a new training class. This caused the learning process to be prolonged in my opinion. But they do offer lots of support and assistance. But no one wants to ask for help after each claim because you were never given nesting in order to build muscle memory. As far as work life balance, I think they excel in this area and I love the fact that they do not micromanage you. Again, training could have been better but overall I would recommend this company. Also the pay is very good.

This job starts great. The pay is good, the hours are fairly flexible, and the benefits are great. However, training is spotty and the claims examiners are expected to do two people's job, and the turnover is so high from using new people until they burn out, then dropping them that the people that do stay are crushed. There is no support for people with disabilities hindering their productivity.

What is the best part of working at the company?
Nothing I was a door mat for everyone 

What is the most stressful part about working at the company?
Every day was stressful 
People treated me like I was invisible 
There was no training 



What is the work environment and culture like at the company?
The staff consisted of friends and family of the gm 
So if you were not one of them you were out
I was only hired so my friend could get a sign on bonus 

What is a typical day like for you at the company?
I hated it. I felt so out of place.

I worked at Auxiant from April 2015 to June 2016. I worked as a Claims Examiner. The culture of the Company has a laid back vibe to it. But, BEWARE and be CAREFUL who you talk to. Stick to yourself and do not say anything Personal about yourself.
The Claims Examiner position is a LOT of work. Training is not the greatest and guidelines are written poorly.  You learn best by asking a lot of questions.

The training is lacking.  3 months of training as a group at all different levels.  Very confusing. They turn you  loose at 3 months to the live environment without any one on one help.  Day 1 you get a list of responsibilities - just like - here ya go.  It's like a sink or swim thing. They discourage you asking for help from anyone.  Pay is good.  Benefits are great.  Stress is bad.  A LOT to learn in a short amount of time.

This place is an absolute dumpster fire. It is owned by a nepo baby. He has no idea what he is doing and many have quit due to poor direction and leadership. 

You will receive terrible benefits and pay. Upper management is falling apart. The majority of the company is close to retirement. They cannot retain anyone under the age of 50 so once those people retire the company will go under. 

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