maintenance technician

housekeeper

field agent

area manager

inspector

AvantStay

AvantStay is a fast-growing hospitality company in the short-term rental and boutique hotel space, offering an energetic and engaging environment for people who enjoy building and improving systems. The company is evolving quickly, which creates both challenge and opportunity, and employees are encouraged to take ownership of their work.

The culture is rooted in accountability, collaboration, and continuous improvement. Team members are trusted to make decisions and are supported in doing so, with an emphasis on learning, problem-solving, and delivering results. People who are proactive and adaptable tend to do very well here.

Leadership is engaged and accessible, with a strong focus on clarity and alignment. Expectations are clearly communicated, and there is an ongoing effort to improve processes and communication as the company scales. Managers are encouraged to lead with both empathy and accountability.

The pace can be demanding at times, especially during peak seasons or major initiatives, but the work is purposeful and impactful. Employees have visibility into how their efforts contribute to the broader business, which makes the workload feel worthwhile.

There are solid opportunities for growth and development for strong performers. Advancement is merit-based, and employees who show initiative and a willingness to grow are often given additional responsibility and support to do so.

Compensation is competitive within the industry and aligned with role expectations. Benefits are strong, and performance is recognized and valued.

Overall, AvantStay is a great place for motivated, self-directed individuals who enjoy fast-moving environments and want to grow alongside a company that is actively building and improving. It’s an especially good fit for those who value ownership, teamwork, and making a tangible impact.

Working at AvantStay is best described as mission-oriented and intense in a way that attracts people who want to build something meaningful. A typical day is fast-paced and cross-functional, often involving collaboration with smart, driven teammates across product, operations, and growth. The company tackles complex problems in hospitality and technology, which makes the work genuinely engaging and rarely repetitive.

One of the biggest takeaways from my time here has been learning how to operate in ambiguity. Priorities can shift quickly as the business evolves, and success requires comfort with change, strong judgment, and the ability to execute without perfect information. You learn a lot about ownership, decision-making, and how to scale systems and teams in a high-growth environment.

Management is generally thoughtful and aligned around the company’s long-term vision, and there’s a strong sense that people care deeply about the outcomes they’re driving. The culture is collaborative and merit-driven, with many highly competent individuals who raise the bar and push you to grow.

That said, the pace can be grueling. Work-life balance can fluctuate depending on the team and the moment, and shifting priorities can be mentally taxing. This is not a place for someone looking for a slow or predictable role. However, for people energized by impact, ownership, and solving hard problems with talented peers, AvantStay can be an incredibly rewarding place to work.

Pros
Good pay. Free lunch and learn on Fridays/every other Friday. Some teams have offsite every couple months.
Cons
Obviously, everyone who worked at AvantStay knows that their a huge gap and disconnection between the upper management and lower teams! Definitely miss allocation of $$ and over-rated luxury experience for customers! Working with other departments and trying to collaborate by putting all your resources and support is almost impossible as each team at AvantStay are very arrogant and very difficult to deal with.  AvantStay Culture is horrible! You don’t feel any sense of belonging. They fake it that they care about their employees and culture. AvantStay benefits are lower than average.  NO work life balance at all! The C Suite put a lot of pressure on their teams and almost throw all the responsibilities on them. The company laid off 20% of their work force recently. They laid off newer hires, people who’ve been in the company since it started, and some who’ve been at the company for a couple years. They said the reason was cutting costs and economic purposes while they spend money on unnecessary offsites and international flights for the upper management!  Internal drama is huge and employees talking behind each others’ back is in one of their number one culture traits. One of the worst experiences ever.  Advise to people thinking of considering AvantStay, if you know the CEO or anyone in the C-Suite level, go for it! If you know no one, don’t waste your time and get taken by the higher pay, it’s a total mess!!! Not recommended at all!
Advice to Management
Sell this Start-up company to a reputable and well established firm that could save you from drowning!

Working as a software engineer at AvantStay has been a very rewarding experience. A typical day involves working on task tickets defined in Linear, reviewing merge requests, fixing bugs from support tickets, participating in daily and recurring meetings, and supporting product managers with technical needs. The role offers strong technical growth, as there are constant challenges that require learning new topics, and it also helped me grow as a leader, especially after becoming a tech lead within a few years. Management is transparent, with bi-weekly company updates, and my engineering manager is consistently supportive and available when needed. The workplace culture is respectful and collaborative, with clear ownership and good communication mainly through Slack and regular syncs. The most challenging aspects are the rare salary raises and limited feedback culture, as well as occasional pressure from upper management during critical deliveries, which can lead to overtime. However, the people make the job truly enjoyable, and seeing features go live immediately on the company’s website makes the work feel meaningful and highly rewarding.

Working at AvantStay as a Concierge Auditor has been a rewarding experience. The role provides great exposure to guest experience operations, problem-solving, and cross-team collaboration. I appreciate the trust given to auditors to make judgment calls that directly impact guest satisfaction and operational efficiency. The company values attention to detail, accountability, and continuous improvement, which makes the work meaningful. While the pace can be fast and the workload demanding at times, the support from teammates and leadership makes it manageable and motivating. Overall, AvantStay is a great place to grow professionally, especially for those passionate about hospitality and service excellence.

A typical day as a Guest Experience Coordinator involves assisting guests across multiple channels. The role itself is fairly relaxed and manageable, and I’ve learned a lot about guest communication, problem-solving, and handling inquiries. Management and leadership are incredibly supportive and responsive, truly deserving of recognition. I’m especially grateful for their flexibility and understanding, particularly during my pregnancy, as they’ve made thoughtful schedule adjustments and accommodations. The workplace culture is positive, supportive, and respectful. The hardest part of the job is handling urgent matters that arise outside regular hours, as we want to resolve guest concerns immediately but sometimes are limited. The most enjoyable part for me is email handling. Overall, I genuinely love working here and absolutely see myself staying long term.

The company initially presented a strong and inspiring culture, backed by compelling promises. However, many of those commitments were either not upheld or were changed midway through, undermining trust. While shifting workloads are a normal part of any organization, the nature and frequency of these changes often conflicted with what was communicated during the hiring process, causing the early enthusiasm to fade quickly.

A change in leadership, combined with an overemphasis on technological upgrades and a lack of responsiveness to employee concerns, contributed to a noticeable decline in morale. Upper management demonstrated limited accountability, and local performance efforts were often disregarded. Once again, promises went unfulfilled, while accountability was frequently misplaced.

The recurring “figure it out” approach became increasingly frustrating—particularly when leadership failed to follow their own established policies and expectations. Over time, the workplace culture deteriorated due to toxic positivity and ongoing high turnover, making it difficult to stay focused and motivated.

The company still has considerable potential, but its current priorities appear misaligned with the genuine needs and well-being of its employees.

Having joined AvantStay when the team was still relatively small and watching the startup grow 400%+ in the past year has been an incredible experience. Employees can step outside of traditional job descriptions, try new things, make a direct & visible impact on our product, and collaborate instead of working in hierarchical silos. My favorite part of the job is the supportive and collaborative culture as we work as one big team in the pursuit of a common goal: to make this startup a leading player in the short-term rental industry. It's rewarding to see that we're heading in that direction and for anyone who's thinking about joining the team, this is the time to do it. It's rare to have the opportunity to make a direct impact on a company that is scaling this quickly.

AvantStay is an exciting concept that presents well. There is an exceptional manager in the local market who cares a great deal about his/her job.

A typical day for a Field Operations Agent was doing inspections after a home is cleaned, small repairs, and addressing any guest issues that arise from maintenance to delivering special requests or necessary supplies.

The issues working there were not being paid overtime for three pay periods in a row, one of which was over 100 hours in two weeks. While covering the local market as a singular employee due to an emergency situation, AvantStay sent an employee from out of our market to make unplanned changes to nonissues. The results were damages to property and a bad guest experience. Nobody was held responsible.  There were times when company supplies could not be  purchased due to nonpayment on company card.

The most enjoyable part of working at AvantStay was the abilty to work hands on with any repairs and the many genuine conversations and learning about pool maintenance with the local manager.

I've been at AvantStay for over a year and I still have to check myself sometimes. YES, there are high expectations and a lot of work to be done -- but that only means that we bring on the best of the best who truly want to make a difference in a growing company. We've more than tripled our employee count in the past year, and we're doing something in the Hospitality/STR (short term rental) space that no one in the country has ever done before, and above the mission, vision, and values that everyone embodied, everyone you work with is human. Everyone wants to do the best they can do, and when you get all of those people under one (virtual) roof, there's no telling what we'll be able to accomplish and it's endlessly exciting and motivating. 

Top Job Titles	Average Salary
Maintenance technician 3 salaries reported	$35.00 per hour
Housekeeper 36 salaries reported	$20.50 per hour
Field agent 4 salaries reported	$22.63 per hour
Area manager 6 salaries reported	$67,268 per year
Inspector 18 salaries reported	$36.67 per hour

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