Avas Flowers

This company generates revenue by applying an overcharge on the customer's orders of flowers. This is a third-party service, they take orders for flower arrangements on their website, then add a $39.95 "service fee" and send the order to a real florist. Also charge $10 for a rush fee that they keep in case the order arrives on time and they refund it if the customer complains. As a result, the customers expect a $80 arrangement but get $30 in flowers and $50 in fees.  They have the lowest score on BBB because their service is the poorest.

You are never getting paid the incentives they offer, the management is a bunch of people from the Filipines that barely speak English, the pay is low, no benefits, long hours, the schedules change all the time, you are getting an email on Thursday for next week's schedule. If there are no calls, they send everybody on "VTO".  

This is by far the worst place I ever worked for.  Don't waste time. Go somewhere else. Again, run away. If you already work there, even the customers will tell you:
look for something else. 




I did great on my past employer on how I performed my task. I have terminated right away when I only get 2 sales on that day. Imagine, for the 2 weeks I've been taking calls that's the first time I did not meet the quota and the working hours is crazy 12hrsday without days off. We don't have HMO and I'm afraid it may affect my health. Working 12hrs/ day with no break to 30 minutes break is inhumane. They don't even have a proper coaching procedure. They promise us that we will get $30 if we reach 41+ hours in a week and we reach 50hrs but no bonus provided. They did not give our 4hrs pay for the induction day as what we agreed and as what they promise us. I was very passionate when I started, and very eager to contribute to the campaign. out of 23 in my batchmates, only 2 left and they were terminated as well.

Some of my coworkers made it worth it to come to work. Lasted more than I wanted but I did learn how to deal with customers with limited options (no refund to any customers unless approved by managers. Even with that, managers had to get approval from their managers). 

They once switched the "policy" midway through "Valentine's Day" season, which is no refund after 12/24 hours of purchase ( 2015) on their website. 

Once I was late cause of traffic and they automatically deducted my pay. 

One of my co workers was fired cause he fell asleep on his break time. Without hesitation, the owner (Matt) saw him and told his managers to send him. And thats right after the whole staff had a 14 hour shift for a whole week straight. 



No day is a typical day.
Far from monotonous.
Day starts at 8:45am 
Checking voice mail, emails, reviewing daily agenda,
Screening 125 applicant submissions, conducting phone interviews, scheduling face to face interviews, conducting interviews, reviewing ideal candidates with department managers, hiring applicants, processing background checks, entering new hire information into ADP, Setting up users in the CRM, reviewing daily schedules, confirming daily attendance, processing payroll on bi-weekly basis. Resolving issues with employees, terminating employees. 

Every day was a challenge.

Heed this warning...DO NOT APPLY. This is a horrible place to work for. The turnover rate is VERY high. You won't last long, no matter how good you are. The "Leader" of the company is easily the worst "Leader" that you will ever encounter in your career. He could care less about the people that work for him and make him wealthy. He consistently talks down to everyone and makes overly emotional decisions that are not good for the long term prosperity of the company. Morale is super low, the office is dark and gloomy, there is no appreciation for hard work, and there is simply no room for advancement. You have plenty of other places to apply to. You can do without this one.

I am one of the performer to the company, they do micro manage the team but regarding with shift and breaks, they fail.

9 hours a day and 6 days week, very brutal schedule, at training you were informed that you'll received a 5 days duty but a is a lie.

Avas flowers is very busy, even the management can't guarantee you a 30 mins break, even on break they will continue your phone without knowing, so you'll lost calls. One you consecutively loss the call or non sale they will VTO or Voluntary Timed Out you and do good next day.

Over all, I do not recommend Avas Flowers, as well as to customers because they do have too much service charge. 
L

If I did not decide to attend college full time I would probably still be working here. Job was usually fast paced with little down time which made the time fly.

Generally friendly and helpful management provided you did your job and followed procedures.

The hardest part of the job was the odd hours you had to work sometimes made it difficult to manage life out of work. Got a little hectic during holiday but it also offered extra pay and hours.

All in all I would rate it a good job and their was plently of room for advancement if I had decided to stay.

The work day here was never slow. Always busy which was great made the hours fly by. Took sales call most of the day interspersed with some coaching. Loved being able to add to base bay with a variety of incentives. Over all a positive working experience.

Dealing with very upset customers ordering sympathy flowers was sometimes difficult. Managers were reasonable and willing to help you overcome any difficulties you were having.

Overall not a bad job.

True that they will only notice you once you are in bad scores but if your scores are good they will not notice it, they treat people here like robots. And offer lowball offers. Once black out season ended you will not be needed anymore. Once they feel like it your team leader will power trip you. Management are fck up they backed up they Leaders even if you share feedback to team leaders for bad behavior they will say they will do something but then will do nothing.

A typical work day I placed 30 flower orders into database.
I learned to recognize different types of flowers.
I learned to manage my time more efficiently on phone orders
The hardest part of the job is having to hear of deaths, for 
funeral arrangements.
The most enjoyable part of the job is hearing when people marked a milestone anniversary or birthday.

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