maintenance technician

leasing consultant

maintenance supervisor

property manager

assistant property manager

Avenue5 Residential

What is the best part of working at the company?
I enjoy working with people from all over the world and learning about their travels and experiences.  I love our monthly community events. We are always busy, and it is never boring.  We have great benefits, and fantastic paid time off. 

What is the most stressful part about working at the company?
Constant interruptions while working. You're working on something in CRM and get a phone call and have to exit that program and loose everything you were typing.   Then you start over, and the same thing will happen again. something that should take only a few moments will take 15 or 20 minuets and you may have to restart 2 or 3 times.  Some days you work all day and feel like you got nothing done.  Other days you will go home in awe of how much work you got through.  Mostly it's a frame of mind even an unproductive day is OK if you just roll with it.

What is the work environment and culture like at the company?
Standard Office attire to office casual attire depending on the community. You will spend a lot of time on your feet.  Teamwork and good communication will be mandatory.  Your will be expected to ware many hats and step up and help with whatever is needed.  There is a lot of training available, and you do not have to wait to take any of it.  While a collage education is will help, if you apply yourself and make use of the available training, managers will be happy to give you additional duties and training.  Advancement is a real thing at Avenue5. You can expect that if you apply yourself, you can become a manager without a college degree.  This is a professional career and a lifestyle many people in the industry had family working in the industry for years and started in the industry right out of school.  This is a very portable career, there are apartment communities in every city and town which means you can move anywhere you need to and find a job quickly, even overseas. You will be able to transfer to jobs in other States while staying within Avenue5, but you can also transfer your experience to other management companies if needed.

What is a typical day like for you at the company?
You as an individual working alone should expect to handle 20 to 30 phone calls a day.  Take from 4 tours most days and 8 in person tours on Friday and Saturday. 1 to 3 video tours a week.  Answer at lease 20 to 40 emails.  We use CRM for prospect tracking, and you will need to handle at least 20 to 40 contacts (emails and calls to prospects asking them to come tour or giving pricing and information on available apartments) a day. You will need to handle at least 3 to 5 leases a month.  You will need to work with constant interruptions and be able to finish projects and follow through and document and maintain all files in a timely manner.  Leases are legal documents and failure to document and maintain files means that the management company may not be able to enforce the lease.  You must maintain familiarity and follow all federal, state and local Fair Housing laws. You must do all this with a smile.  You are the first impression a prospect will have of the community, and you don't get second chances to make first impressions.

My experience working for Avenue5 was extremely disappointing.

Throughout my time there, I traveled to multiple properties to provide coverage wherever I was needed. I stepped in to support struggling teams, took on extra responsibility, and consistently performed at a high level. Unfortunately, the culture I experienced did not reflect the values the company claims to uphold.

I do want to be clear that this feedback is mainly directed at the corporate level. Many of the individual property managers I worked alongside were kind, supportive, and doing their best within the circumstances.

I regularly witnessed employees including leadership talking negatively about one another. The environment often felt unprofessional and toxic, with more gossip and blame shifting than collaboration. It created a culture where you never really felt secure or supported.

The company strongly promotes work life balance, but in my experience that only applies when it is convenient. The moment you cannot perform like a machine or need flexibility yourself, the tone shifts. Support turns into coldness and understanding disappears.

I was told directly that I had all the qualifications for a promotion. However, I was denied the opportunity because I was strong at leasing and easier to market in that role. Instead of rewarding performance and growth, it felt like high performers were kept where they were most useful to the company. Hard work did not lead to advancement, it led to being stretched thinner.

I was also told by my supervisor that you have to go through the pits, meaning difficult properties and negative, exhausting experiences, before they promote anyone. She even stated they like to see how much people can handle, pushing them to their limits before rewarding them. That mindset made advancement feel less about leadership development and more about how much you are willing to endure.

While I gained industry experience, I did not feel valued, supported, or genuinely invested in. For a company that speaks heavily about culture and balance, my experience reflected the opposite.

They say they are about empowering their associates but they do just the opposite. Regional managers only mess things up trying to impress ownership and care nothing for their associates....the hardest working person ive ever known keeps getting thrown under the buss took a substantial pay cut when ave 5 took over the property....no choice was given. They dont listen to any of their on site staff ever....then they make you do someone elses job on top of your own all the while they are collecting bonus income off your back while you dont even get holidays off. And anytime you need anything they are on vacation.....the area maintenance managers are just as bad. Mine came onsite 1 time in a year and that was only because he needed to uae the bathroom......horible greedy lazy managment. They give you very little options for trainings....all of them are durring work hours....if your in the maintenance field there is no time to stop working for an hour to take a training....and thats if they even get you a computer.....i had to buy my own because it was necessary to complete my work and they refused to buy one thier expected turn around on a renovation is 7 days witch is completely doable if it 1 turn....my crew did 15 units in 14 days and somehow we still were not. Working to their expectations.....then they tell you no overtime but that you have to get all of this done in 40 hours when its about 100 hours of work making it so you either work for free off the clock or lose your job!! I took 0 hours of vacation in a whole year and then when i submitted my vacation time it was never approved all the while managers are taking 20-30 days of vacation time a year..they will tell you anything you want to hear until you complain...then they will just fire you and find some other sucker to do what you were doing.....just look at the turnover rate for the on site staff..i was chewed out royaly for unknowingly comming in contaxt with somwone who had covid and had to quarentine and get tested to make sure i was not infected..

It seemed like it could have been a great place to stay, but upper management didn't come through. No training for Supervisors...I would email, text, and call several times each week about a project, and would get literally no response, until I asked if they even received my email, because if not I need to call IT. They would confirm and say they were working on getting me the answer, then ask me about the project a week or two later. When I would respond that I hadn't started it yet, I would be asked why not. I would inform them that it was because I lacked that crucial piece of information I had been asking about for a month and a half, and they would tell me it was in the 280+ page manager's manual they gave me. I would ask when I was supposed to read it (240 units and just me and one other guy the majority of the time I was there, and it was one guy by himself for 3 months before I showed up, so I was drowning), and they would say at home. I would ask if I get paid for that, and they would inform me that I would not. I told them that I wasn't going to sacrifice my personal (and limited as I had split custody of my daughter) family time to read the manual. They didn't like that, and when a new management company took over, I was let go because I didn't show enough "growth" in my position. Super disappointing. They throw their maintenance supervisors to the wolves, and tell them they aren't good enough when they get eaten alive. If they would have hired out help and gotten things caught up when I started, I probably could have kept it afloat. If you ask my personal maintenance crew, they still say I'm the best supervisor they've had, even in how I corrected them. Also, we had for or five property managers come through in the 6months I was there. They all liked to micromanage, and only one was truly helpful.

Do not rent from these people!They are shady and scammers! They flat out lied to my face about the move in special they had running. After I paid my application fee and was putting a deposit down to hold the apartment, they informed me since they were almost at 100% capacity, they wouldn’t honor the special. Their website doesn’t mention a monthly pet fee so I confirmed there would not be one and I was told by the snarky woman in the office that “ask for more details “ on their website was their monthly pet fee just not specifically listing the exact fee! Also be aware!!!! They charge $75 extra for water, sewer, and garbage which is NOT listed on their website. I reached out to the corporate office and was told that they have never had that specific move in special- EVER but only an hour previously, the apartment manager confirmed that special had been valid but was no longer active. So again they are LIARS!! Prior to going to the leasing office, I called and spoke with an employee and she confirmed the special was still available. When I mentioned this to the apartment manager, she advised me that girl was new and didn’t know what she was talking about! I even took time off from work to go there since I had been trying to reach the office for almost 2 weeks! They are a horrible company that doesn’t care about anything except the all mighty dollar and I personally would never want to live somewhere that couldn’t give a ef about the tenants. I requested that they honor the special and they declined so I’m actually glad they did! I never want to do business with AVENUE 5 RESIDENTIAL ever again! Steer clear of these money hungry snakes!

What is the best part of working at the company?
The pay was good. The bonus structure was not. My regional was a micromanager that make it impossible for me to do my job to the best of my abilities. The ownership group I worked for was slumlords. I would never recommend working for Avenue5.

What is the most stressful part about working at the company?
Everything! My regional would tell us to do one thing one day and then the next day say she never told us us to do that. She would call my personal cell phone 10-20 times a day and keep me on the phone for extended periods of time. I wasn't able to properly manage my property. Then she would make rude comments saying that I wasn't dedicated enough when I came in early, never took a lunch, and even stayed late.

What is the work environment and culture like at the company?
Stressful and demanding. I always felt like whatever I did wasn't good enough. When knowing that ownership didn't want to put any money into the property to fix any of the issues. 

What is a typical day like for you at the company?
Nonstop stress. I not only had to try and motivate my staff and try to calm the residents who had been neglected and treated poorly by the previous management company, but I also had to deal with a regional who wanted to micromanage and tell me how to do every aspect of my job.

Arrive, clock in at office get work orders, go to shop ( expected to drive own vehicle to and from hardware store if parts needed, no compensation) manager has family who works directly onsite also, not allowed to make mistakes ever and manager keeps a running log of things you do wrong and obsesses with reasons to use to write you up, basically keeps you always wondering if your not good enough, expected to do work orders while always in a turn as well as doing groundkeeping since they have no one to do it currently, and never a Good job to anyone that works under her, the sister brother team is all a fake front and they talk about whoever irritates them that day, while making you think everything is fine, at first the job was exactly where I wanted to be then as time went by it got to the point that everyday I would go to work worried about what I did or didn’t do right the day before,  pretty much a hostile environment and I would not recommend working for this company, they will use your sick time if you have a personal issue that you need to deal with until it’s gone and then when you do get sick they will take your vacation time and write you up when you really are sick if needed time off cause you didn’t pre approve it to much power in the wrong hands in my opinion. 

You are not guaranteed holidays off, PTO dependent on coverage, tons of OT required, management always monitoring your work and expecting more, always taking the blame to please the owners/tenants/bosses, tons of reports that are not needed, constantly looking for ways to charge tenants more through rent or additional items, unrealistic expectations. 

Everything is done by 3rd party or needs approval by someone else, which makes the PM really just the middle man. You can never get the answer or the response quickly which is irritating and makes everyone angry at you. As a PM you have very little authority and might as well not even have that title. 

You are expected to drop everything when a client walks through that door and give them 200%, yet the moment they owe money Avenue5 becomes sharks and will not work with them at all. Need to take off early even though you have 10 hours of OT for the week? NOPE! They are very strict on their bank hours of operations. Want Holidays off? ONLY if the owners allow it. 

There is a reason this company has VERY LOW approval ratings. Don't believe me? Check Google also. My advice is to stay away from this corporate garbage and work for a company that actually appreciates you. 

Avenue5 was probably one of the best companies I have worked for. I was lucky enough to be hired by an amazing regional manager and worked directly under one of the best property managers, who trained me to later take on a property manager role. Avenue5, even though they are a pretty large company, values their employees. The CEO even shakes your hand when he stops by your property and the VP actually knows who you are. They offer great pay and benefits and corporate is phenomenal. You don't feel like someone is constantly breathing over your shoulder and they give you room to apply your strengths to your property. 

Only drawback was more due to the property itself and not the company. This may go for most as, "the luck of the draw". The property was very demanding and customer service is very big to Avenue5, so your sometimes stuck entertaining residents at 7pm, when clock-out was at 6. Most of us office staff took our work home with us to keep up, which is not great if you need some 'me' time. Taking vacation was also a bit of a hassle (regardless of how much PTO you've accumulated), I felt I needed to jump through many hoops to take trips here and there.

What is the best part of working at the company?
I found it the management was very far away I was hired for a new property and waited quit my old job just to find out that I did not pass the background check after 2 months of waiting for the job and being told that it was mine I feel that management is very missleading and they're management is always changing.

What is the most stressful part about working at the company?
I feel the most stressful part about working at this company was the fact that I was paid by a third party temp agency out of the East Coast that didn't even have a local office yeah it took forever just to get paid.

What is the work environment and culture like at the company?
The work environment and culture is something to not be desired I even was a team player and went to properties in Reno that I commuted to and there was no appreciation in closing the work environment and the culture at Avenue 5 is not something to be desired if you're looking for a job that is managed by people that are in other states and where you cannot get direct answers then this is the job for you if not I recommend that working for a different company.

Top Job Titles	Average Salary
Maintenance technician 886 salaries reported	$23.81 per hour
Leasing consultant 908 salaries reported	$21.57 per hour
Maintenance supervisor 570 salaries reported	$32.19 per hour
Property manager 321 salaries reported	$84,027 per year
Assistant property manager 394 salaries reported	$25.49 per hour

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