BDO Unibank

A typical day begins with a review of the pending items of the previous day and updating of status of accounts for reference of concerned units.

Subsequently, a review of the emails will have to be made. During my deeds registration assignment, this may involve going thru more than 70 emails of varying concerns on a daily basis and replying to more than half of these within the first half of the day.

In my last work assignment as Sales Support Supervisor, the emails are less frequent but more tedious as I have to deal with legal queries which are often clarified and re-clarified with Legal Department and Loans Operation that will form part of legal opinions on subsequent transactions.

I classify these opinions and compiles them in a soft word processing copy posted in the Departments' public network folder for reference of the group.

The experiences has provided me with many opportunities about legal matters and interactions with clients provides additional impetus for service fulfillment.

Management has been supportive and cognizant of my efforts and this has proven to be one of the most difficult consideration I had to make when I finally resigned.

Formulating an acceptable template for documentation based on client situation proved to be most taxing, especially when the matter will make or break an account and hurdling the same proves to be most enjoyable.

The industry is mainly financial because it is a bank and everyday we deal with clients.  The environment is very light because of my co-workers even if sometimes there are stress from work.  I have learned so many things in being with the bank such as the products they are selling, the financial condition of the bank and the way they deal with their clients which is the most important part of the business.  The hardest part of the job is that sometimes there are so much stress on the cut off time that you should meet and finish the job that was assign to you provided that you should double check it to see if it is correct and have no mistakes.  Eventhough it is hard sometimes the good thing is that you will use all of your efforts and knowledge to do the job that was assigned to you effectively and efficiently.  The bank also conducts seminars to provide their employees additional knowledge regarding the banking industry.  To be aware of the policies and procedures and most importantly the banking laws.  We also attend team buildings and sportsfest so that we can mingle and bond with other employees  of the bank to release stress and tensions from work.  The management also tell us through emails, seminars to always be proactive in everything thay we do.

Working with the organization is great because of the people you work with and some of the valued clients who frequents at your branch. A stressful and very demanding job especially if you would encounter an irate customer although trained to interact with them and be as corteous as long as you can everything is good. The  organization is very customer focused. So when you interact to a client who gives insults, work on their request as.much as you can without sacrificing your job and then just shake it off. But over all it"s fun working with the company. One of the good stuff working with them is having an annual budget for social bondings and event gatherings ( summer outing and christmas parties) as respite for their employees.

The role involved long working hours, often extending into holidays and personal time. It could be quite stressful at times due to tight deadlines and high expectations, which made maintaining a healthy work-life balance challenging. The workload was demanding and required constant availability, leaving little time to fully switch off or recharge. That said, the work itself was still rewarding in many ways. It provided valuable experience, opportunities to develop resilience, and exposure to complex tasks that helped build professional skills. While the pressure was significant, there was a sense of accomplishment in seeing projects through and meeting challenging goals. Overall, it was a demanding environment that offered growth and learning, but it may not be suitable for those seeking strong work-life balance or a lower-stress

USED TO BE FUN BEFORE THE NEW SET OF RULES IMPLEMENTED BY THE MANAGEMENT, WHEREIN YOU ARE AT RISK OF BEING SUSPENDED DUE TO OPERATIONAL ERRORS AND LAPSES. YOU NEED TO PERFECT YOUR JOB AS IF YOU ARE A ROBOT THAT IS AN "ERROR FREE MECHANISM" . 

YOU NEED TO RENDER UNPAID OVERTIME ALMOST ON A DAILY BASIS.

GREAT BENEFITS WITH DECENT ANNUAL INCREASE. 

WORK CULTURE WILL DEPEND ON THE BRANCH BOSS.  SOME BOSS ARE K*PAL AND SOME ARE GOOD . 

THE OPPORTUNITY TO GROW IS LESSER FOR ACCTG DEPARTMENT. IF YOU HAPPEN TO BE ON THIS DEPARTMENT FIND A WAY TO GO OUTSIDE AND BE PART OF THE TELLERING OR MARKETING SECTION TO INCREASE YOUR PROMOTION CHANCES.


I SUGGEST THEY NEED TO INCREASE THE WAGE PAY ACROSS THE BANKING INSTITUTIONS, SINCE MORE BPO COMPANIES / ONLINE COMPANIES ARE OFFERING MORE HIGH PAYING JOBS COMPARE WITH THEM. THUS BPO/ONLINE COMPANIES  OFFERS HYBRID / WORK FROM HOME SET UP. 



You need to be there earlier than bank opening, and stay for like 10hrs. after the bank close, you need to wait until the accounting dept balance all the transactions. But you just get paid 8hrs no overtime.
You pay your mistake, sometimes even it's not yours. You are accountable for the loss: fake, overpayment, wrong posting, unauthorized withrawal etc... they will conduct investigation but at the end they will put their favors on the clients than their employees, and let employees suffer because they want a clean name in the limelight (hope Philippines will have a law for this)
Salary increase every year. up to 16th month pay. with a lot of allowance and benefits.
Nice Managers, Except some supervisors are mean.
It's a happy environment and very productive.

You are eager to go to work everyday due to a fun, fresh, clean environment in the branch.  You will be able to deal with clients starting from students up to the highly civilized persons (very popular persons.  In here you value the most your dignity, integrity, honesty and secrecy.  co workers are there always to help you.  they become your most closest friends like sisters and brothers and your Manager becomes your Mom or Dad. The hardest part is you are also 24/7 with all cases, clients and calls.  The most enjoyable part of my job here is being to be recognized and you gain confiedence and trust from your clients.

Since it was my first time to travel just to have my intern, they teach me how to get out of my shell, they show me the eager to learn new things, always ask questions, enjoy what I have so that what ever I do, I will always have fun without worry, slowly but surely.

Think positively towards life, to manage my daily routine; clerical/admin, audit all internal transactions, practicing the excel, to know more about their transactions,.

Learn to act professionally, be responsible, honest, humble, trust worthy and always job well done, by doing it great!.

This was easily one of the worst work environments I've ever experienced. The environment is extremely micromanaged, some of the team members are constantly on your throat about small things. Instead of valuing productivity, the culture expects you to look busy all the time, even if you've already finished your work.

Employees also have a strange obsession with upper management, people literally fangirl over the Bank President like he's a celeb, asking for photos and acting starstruck whenever higher leadership appears.

I will never work here again.

Worked there for 5 years as a teller/marketing. Starting pay is small but have a yearly increase and the benefits and bonuses can make up. Really great bonuses. The thing is, it can be mentally exhausting. Dealing with customers, some very irate, rude, and demanding, plus different scenarios everyday, the demands and quotas that you need to achieve, and sometimes your supervisors and colleagues have attitude can really be stressing. You need to have long patience and strong mental health

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