personal trainer

accounting assistant

junior accountant

instructor

fitness director

BEST FITNESS

Corporate leadership is a group of old friends who run this business like a backyard flag football team. They make all the money and leave employees working 10-12 hours per day, 6 (or more) days a week for less than minimum wage, and depending on falsified time sheets to cover them from lawsuits. "Commission" structure is very weak, and the commitment to helping employees succeed (or be satisfied with their job) is nonexistent. 
I was fortunate to work with some great people, which is what kept me going for the months I was there - otherwise it would have been even worse. 
Corporate sales structure depends on pressuring people into very misleading contracts that are purposely confusing and near impossible to get out of. The vast majority of "members" (probably over 80%) haven't been to the gym in over 6months, yet continue to get charged due to the contract that they were not properly explained. Additional fees are tacked on like candy and I was forced to send countless accounts to collections due to mistakes on our part. I truly felt bad for our members... I personally would never join a gym that is run like Best Fitness. 
You ask why I took this position? The Vice President of Sales lied to me in my interview (much like they taught us to lie to prospects to sell memberships), and pumped up the position with falsified facts. 
After being told there was an open door policy, I went to this same VP of Sales with some possible suggestions and ideas on how we might improve. I was put on the chopping block and told to quit since I "didn't agree with anything we are doing here." This is a perfect example of the corporate mentality and treatment of employees at Best Fitness. 
We were trained to reciprocate this behavior and to be purposefully rude and unconcerned towards members when dealing with their problems. I stayed away from these encounters as much as possible and when forced to confront an issue, many times went against company protocol for my better judgment and helped the customer in ways we were trained not to - only to have to carefully cover my tracks so as not to get disciplined by the power-hungry corporate leadership team. My co-workers would get weekly calls from corporate managers using obscene and degrading language, cursing and the like. This forced a few employees to quit. I was lucky enough to avoid those calls somehow.
Best Fitness also posts ONLY positive reviews on their website and on Facebook... the negative ones are deleted, much like complaints and Better Business Bureau suits. 

I will also say that this is a painfully honest review - I am not reviewing out of anger or malice or spite. I just think it is important that potential employees and potential gym members alike know the truth.

I know this was a long review, so thank you for taking the time to read it. Hopefully it helps someone.

Best Fitness is hands down the best company I have ever worked for! The management helps anyone on their team from maintenance to managers grow and learn life changing skills to help them be successful not only in our company but in life. I worked my way up from Fitness Counselor to Personal Trainer to Fitness Director within about a year at this company. If you want to work then you will succeed and grow. The problem with these reviews is that they are coming from weak individuals that are entitled and do not want to actually work. If you can not handle the heat then get out of the kitchen but don't blame the stove on the way out. I suggest you look in the mirror and understand that sales are not for everyone but it is no one elses fault if you fail aside from yours. This company is unbelievably organized and has a simple easy to use process for anyone to be successful and make money. If you want to come to work to follow simple direction, easy to understand processes, have fun and be a part of an incredible atmosphere then BEST FITNESS is for you. I have been with the company almost 5 years and plan on staying here becauase of the laid back, understanding, fun enviorment and the continuously growing pay check! TEAM BEST FITNESS!!!! #8088

Best Fitness might seem like other gyms from the outside but inside it’s a hollow shell of a company and business that doesn’t care about its members or it’s employees, only what it thinks is best for its bottom line which is almost always wrong. They teach you to avoid telling the details of memberships and contracts in order to just get a sale, they are rude to their members once they know they’ve got them in their ridiculously long contract, they lie about their rates and promos and enrollment fees to get people to sign up. They don’t maintain their facilities or equipment and the upper management is a hard headed mysoginistic boys club that has more of a place in a 1950’s Used Car Lot than a health club. Whether for a membership or employer please do yourself a favor and go anywhere else. Having worked in multiple gyms this isn’t it save yourself the frustration and belief in hollow lies of future success. They will use you up and move on hence their ridiculous turnover rate for both employees and members

Unless you like constantly walking up to random people and asking them to do a workout with you, I wouldn't do it. The gym is always so packed that you have to do workouts in 1 spot and can't move around to different equipment. If your client doesn't show up (which they always "forget" about) you don't get paid, you only get paid while training a client. You have to be constantly on top of your clients. You must be a super go getter for this job and enjoy writing programs for 30 different people on your free time(not getting paid to do). Fitness directors are nice but it's all about the money and how many sales you can get for them. Making your own schedule is nice but most people either want to workout superrr early like 5am or after 5pm, so you'll most likely have a split schedule. It's not bad to get experience here but if you really enjoy personal training and want to make a lot of money, do it as your own business.

I want to warn people to STAY AWAY from this gym!  Either as a member or an employee, you're so much better off some where else.    They treat their members awful, and their employees even worse.  And if you already are a member, be aware of random male cleaning staff that just suddenly appear in the women's locker room.  It's so inappropriate!  A small number of you, and I mean a very small number of you, may be charmed by the owners and their ruthless sales tactics, but you will soon come to regret being a member or an employee there. The employee turnover rate is very high, and a huge number of members want to terminate their contracts.   Come the two year contract end date, this gym will be struggling to survive, and it will be extremely well deserved.

Typical day at best fitness starts with coming in at 4 and leaving at 8. I start my routine cleaning,trash, bathrooms, mirrors,windows, vacuuming the floors and cardio deck.  Haven't really learned that much about cleaning maybe learned about different cleaning products. As goes management my manager Joe is easy going Ive known him for a couple years before because of being a member of the gym  since 2007. My co-workers are really positive, laid back, productive people.Hardest part of the job is working during rush hours and trying to keep the place maintained. Id say the most enjoyable part of the job is getting a free membership.

It sounds crazy that something can be easy going and stressful but thats how best fitness is. Your day is just sitting at the front desk talking to the people who walk in and out and answering phones. Its stressful because of the pressure they put on you. All phone calls are recorded and listened to reguarly by the managers and others, they also watch the cameras. They are so strict on the dumbest things and its just a gym. They best part about working their are the members and the employees. Everyone I work with including my manager are the nicest people and are always willing to help but the higher up people take this gym too seriously.

I would clean the bathroom then move on to the some of the work out equipment and wrap the day up cleaning a workout room. I learned how to clean efficiently and how  to spot grim from a mile away. The management seemed to be very thankful of my time at there. The workplace became a very personal place, as much as I tried to keep to myself it seemed like people really wanted to become closer to me. The hardest part of the job was definitely the bathrooms. The most enjoyable part was getting to clean the Group-X room while listening to music.

Industry leaders in everything they do from the front to the back of the house. 

This is not your typical job at a gym. They have a heavy focus on training and developing staff within. You will receive an education, and can apply it to anything you do. 

If you are willing to put in the effort, you will be taken care of.

Great leadership team, that is always willing to help you learn and grow.

If you are interested in the industry, this is the place to be.

I have the Best job! Family oriented, understanding, driven.
I have learned so much in my role and have advanced in the company quickly. 
I know my job and enjoy the culture of the company. We are growing fast and we are always thinking ahead of the game. I have been able to get to know our employees in each club personally and that in itself is rewarding. 
My management team is awesome!
Hardest part... just taking on new challenges and making deadlines. 
Nothing negative to say.

Top Job Titles	Average Salary
Personal trainer 10 salaries reported	$25.45 per hour
Accounting assistant 2 salaries reported	$50,000 per year
Junior accountant 1 salary reported	$31.00 per hour
Instructor 1 salary reported	$27.50 per hour
Fitness director 1 salary reported	$60,000 per year

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