driver (independent contractor)

delivery driver

truck driver

shift leader

dispatch manager

BETTER TRUCKS INC

Just another ragtag unprofessional company exploiting their workers for profit. They will require you do a ridiculous, sometimes impossible, amount of signature only deliveries that require you to spend a lot of time  calling customers (who usually aren't home cause it's a weekday morning) to sign for alcohol and vape products. Then the company expects you to do Amazon deliveries half of your work week as well. You have to work for BOTH companies every week in order to get the $20 pay rate the company offers. 
When you deliver on the Better Trucks side they will send you ALL over the Chicagoland AND the city trying to deliver the signature/I.D. only packages and also get back at a decent time. Getting signatures and scanning valid I.D.s from customers is very time consuming and puts that much more pressure on you to finish your route on time but Better Trucks does not care and you will cross many county lines driving all over trying to get done. At least Amazon usually puts you in one town for the day.  Better Trucks will have you driving to many towns per day, sitting in endless traffic trying your best to get done on time. Instead of giving you an appropriate workload Better Trucks sends you out with more than possible and arranges the worst delivery routes that you will constantly have to adjust if you want to get back on time.  When your done with your shift they'll have you pick up heavy 100 box loads from the city before you can come back. 
Management does not communicate. Very petty, unprofessional people working here. Not a career not even a decent job. Keep searching.

What is the best part of working at the company?
You can work your own schedule

What is the most stressful part about working at the company?
Oh geez, so many things. They will cancel shifts on you at the very last minute. The driving app will direct you to the back yard, which will put you on the wrong street a lot. It will ask you if you are at the right location when you are on the front step even after the directions say you have arrived. The pay is all over the place. You can make $25 less driving more miles and taking 2 hours longer to complete one route compared to another. I’ve had to scan packages 4 or 5 times before and remember because it zeros out after you finish scanning. Even had to unload my vehicle at times and renumber. Had to wait weeks before getting pay approved at times. The parking lot has crazy big pot holes all over the place. Half the time you have to use the map in the driving app, because if you follow the order of the stops you will drive back and forth causing lots of extra miles and time.  They keep pushing back the start times. Earliest now is 10am. Sometimes they might go early. You just never know, so you need to get there hours before and sit in line just to be sure and try and get a route. I could keep going with more things, but you get the point. 

What is the work environment and culture like at the company?
Sporadic! You never know what it’s going to be like. 

What is a typical day like for you at the company?
Get in line by 8am, sit in my car and wait till they let us in around 10. Load up and then try and get out of the building. Go deliver your packages and then head home

1 Star. This job is like being back in high school. First -The favoritism. Nobody competent gets promoted. The schedule manager is a moron, never responds to you until its too late, changes the scheduled start times and days Without notice. The dispatchers are barely literate, and spend all the time on their cell phones, ignoring the drivers when they need help. The boss has no idea how to handle conflicts , avoids everyone. Drama all day, every day. Don't expect any level of consistency. One week you will be expected to work 6 days,60+ hours, then suddenly , 2 days, maybe 20 hours if you are lucky. There is no benefit to being a good worker. The only people who get promotions do not do any real work. Half of the managers can't even meet the quotas that the drivers are expected to meet, yet they make more money. You are promised bonuses all the time, yet it takes months to get the money. There is No HR department, so if you have a problem, you have nobody to talk to. There is no confidentiality. other companies might pay less, but they treat their workers better. Avoid!

Better trucks seems to change locations rather frequently. When I started the location was in Eagan. Then it went to Eden Prairie, then St. Paul, now back to Eagan. 
Getting a route has become an exercise in frustration. When I started, you showed interest in working in the app. If they approved you, you showed up and waited outside the pickup. Then when let in, all the routes were printed out on sheets of paper, where drivers would pick the route they wanted. 
They then switched to showing interest in the app, and getting assigned, then lining up and picking a "Zone." Zones are areas of the metro to deliver in.
Most recently they have switched to a system where you show interest in the app, the app will say you are assigned, yet if you go to the pickup, you will be told you weren't assigned. It seems the dispatchers just randomly pick their own drivers. Last time I went there they were literally explaining to a driver why they need to stop using mailboxes, all while not giving me a route. This is despite being packed with carts full of routes.
If you want an exercise in frustration, go for it. If you are a professional driver with a cargo van, I wouldn't waste my time.

They have a a lot of bad things, they give the small and best routes to the people that they know and it's like a small circle for them, and they tell you to come at 8AM and there will be no routes assigned for you if you came before 8am but when you get there you find all the same people sitting there since 7 and they gave them the best ones, explain to me how is this a fair chance for everyone!?!?!?    They won't let you choose your route and they don't pay you for returned stuff because of signature not to mention that you are under their mercy because they choose the people for the routes, I have never felt disrespectful from a company like this before and I will make sure everyone that I know will know about this, I worked with 2 location but the worst was the one in hillside it's the absolute worst, you have been warned.

This job could be good, but the fact that we are treated as independent contractors and not employees doesn't make sense.  The route times do add up to what they typically say, but you spend 1-2 hours waiting and loading your vehicle, spend tons of gas depending on which route you get.  There's no structure to the routes that you get and no guarantees that you'll get same day pay.  I had to file a wage theft complaint with the wages and Hours Division to put pressure on the company to get my pay, 4 days late and $5 short.  I'll never work for this company ever again as an independent contractor.  They expect you to bring back parcels the next day that cannot be delivered in order to receive pay from the day before instead of actually having a return process for same day payees. It's extortionate treatment of the poor, for enrichment of the many up to, to the greater good of no one on the bottom.  Independent Contractors should be able to Unionize, and I hope someone gets it started because it this point, the people are fed up and sick of being exploited. 

 Initially, this is probably the most stressful job I ever had. They are a start up, so things were very chaotic initially. All I ever did was ask for help in training, and it never came. Not because they didn’t want to offer it, but because management was so busy constantly cleaning up messes all over the country. 
 Once I finally got the hang of it, I loved it. I was so darn good at this job. And believe it or not, at least, for where I worked in the position, the pay was more than fair. 
 Unfortunately, they started to grow, and really fast. Their eyes were bigger than their stomach. They had the ambition to consistently take on more clients, without the proper help. This became stressful very quickly, and constantly fell on the team. 
 I do genuinely hope this company takes off, but at the time of my employment, things were unorganized, then got a little better, and then fell down to the wayside and people in my position, including myself, were constantly held responsible for the colossal mistake of the company, wanting to grow too fast. 

It’s exactly as it sounds. Management and it’s 8 star employees are the only people getting anywhere. They all sit in the main building together getting lunch and demanding an unhealthy amount of work get done. Management all drive nice cars and work from home but they will never let you get to that circle is the catch. They don’t allow for advancement. Most days you will not get a lunch. You’re required to take one but it inflicts your work productivity and they don’t care about that. Can’t get ahold of the company owner and he is the only one who has the final say especially in things like PTO. After my grandmother passed from covid I wasn’t allowed to take any type of leave after management leaving my message on read for a week. They make you download an entire app to sit in his messages on read for weeks at a time. Lastly if you show up even a minute late they will send you home if they don’t like you it just depends which one of the inner circle is checking you in for he day. 

The shifts typically start on time and the deliveries are organized by staff and management.  The workplace culture is fun and you work with professionals.  The hardest part of the job is not having at least a $25 gas card or $25 daily pay for gas added to your route.  The most enjoyable part of the job is being able to organize and plan your delivery route and manage the details.  The bad part of the job is a delivery driver using a Ford Fiesta or Honda Accord shouldn't be making the same amount of money as a delivery driver using a Ford F150 or van for their deliveries.  Overall, the pay should be higher than $100 - $150 regardless of route time.  The amount of work and size of deliveries should compete with other companies in the $200 - $500 daily range.

The company does not respond to pay or route issues very well & also gets free labor from their driver's unloading their trucks in the morning-that may be a BBB issue.  Management says they use a "formula" to justify pay.  The company is called Better Trucks, but the employees that use their own trucks, get paid just as much as Toyota Corolla drivers.  I think any "formula" should justify a personal truck employee receiving at least $200 a day for a 45 package delivery route. The company uses the "we're still new" excuse & has one hiring guys who avoids your pay and route concerns and the management team will avoid you until you stop emailing or calling. If management bonuses start to get low, they start lowering the delivery drivers daily pay. Other drivers in other TX cities outside of Houston have said the same thing.

Top Job Titles	Average Salary
Driver (independent contractor) 72 salaries reported	$126 per day
Delivery driver 1 salary reported	$125 per day
Truck driver 23 salaries reported	$23.61 per hour
Shift leader 33 salaries reported	$58,409 per year
Dispatch manager 7 salaries reported	$21.64 per hour

Working at BETTER TRUCKS INC: Company Overview and Reviews

BETTER TRUCKS INC

BETTER TRUCKS INC Ratings

Popular jobs at BETTER TRUCKS INC

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected