service technician

air filter technician

warehouse associate

billing specialist

industrial mechanic

BFC Solutions

A typical day would be loading and preparing for the week at your own warehouse......heading out to begin a route away from home to woek back towards you house store by store....city by city... making preventative maintance services calls along the way. You will make contact with store manager,  use a roof access area or establish a work zone outside with your work van, once on the roof, your purpose is to replace filters on all units, belts if in the job description, and possibly do a light ruetine  condenser cleaning, after removing the panels for work you will be putting them back on by drill and screw if needed. Not a very bad job. I actually really liked it, no one is on you about anything. Its remote and you snap photos of the required job details to send back to company for completion. This goes screw ball if the companies data system goes down. Since for no reason the QC staff dont really have a purpose other then stalking techs but they all are good too. Just think that their role could actually be broader and could validate completed work. You will be in nice hotels, have a nice van, but you will be expected to be a bit of a problem solver too since its remote and your alone most of the time. The hardest part is the heat, hornets, and lack of data on some jobs where it might help you locate what your looking for... the store managers sometimes clueless but its not there thing. You will have to be a self starter and very proactive. It will come together and become a very nice paid and catered career if you manage. Pay is great could always be better but its 1000+ you arent making repairs in this role hvac p.m. techs chabge belts, filters ect.

During my time with the company, I experienced several concerning practices that I believe should be addressed. First, there was no clear communication that layoffs could occur based on performance metrics or workload — especially metrics that could be influenced by factors outside of an employee’s control. This lack of transparency made it impossible to avoid situations that ultimately led to layoffs.
Additionally, I observed inconsistent support and accountability among supervisors and managers. In my case, my direct supervisor frequently reassured me that my performance was satisfactory despite seeing my performance numbers. At the same time, unresolved work orders and delayed responses to my inquiries negatively impacted my metrics. As a result, I was not given a fair opportunity to meet the stated expectations of my role.
I also had concerns regarding equity and fairness in the workplace. As a Black woman with a strong work ethic and education I often felt that my contributions were undervalued and that I was not afforded the same level of support as others. This perception, combined with the lack of honest feedback and timely communication, created an environment that felt both discouraging and inequitable.
I do want to acknowledge that there were individuals, such as Tapp, who were consistently helpful and supportive. However, my overall experience was shaped by management practices that undermined my ability to succeed and, ultimately, contributed to my layoff.
In the future, I strongly encourage clearer communication about performance expectations, greater accountability among supervisors, and a genuine commitment to equity and fairness across the organization.

Overall the job isn’t difficult; however, the pay structure and hours worked is a complete lie. The company starts you off at a training rate of $17/hr but will switch you to a pay rate per store. Once they switch your pay structure, your income will drop drastically. In addition, you will be expected to perform work without being on the clock: buying equipment, maintaining and keeping equipment clean. And you will not be reporting your time card yourself, your lead inputs all your time for you without you signing off to verify if the items are correct. 

In addition, the company is very disorganized and you could be transferred to a job site without the proper equipment. The company will purchase a one-way ticket to your region; however, after that you’ll be stuck. The company truck can only be used to go back and forth from the job site back to your hotel. You’ll need to walk or Uber for anything else outside of work hours. If you complete all your jobs, you’ll have the weekend off but no means of transportation. 

Be prepared to be away from 90-95% of the time, start work from 5 or 6 am and not get done until 6 or 7 pm. Depending on your lead, you might not even get a lunch break on some days. 

The company allows you to stay in Choice or Wyndham hotels with a usual budget of roughly $70 per night so depending on your area, there will be times when you’ll be staying in dirty hotels in shady areas. 

I would recommend you stay away. The company falsely advertises the pay, management is disorganized and you’ll be stuck at a hotel during off times with no means of transportation. 

They seem as thought they are great to work for but their management is definitely not the best they are quite unprofessional and disorganized. i havent come across another company that lacks care for their employees like Bonded has shown over the course of time that i worked for this company. They treat their separate departments differently and they all have their picks of who they really want to deal with and who they do not. After they fired the president the vibe in the Nashville office was very weird and after that people began to drop like flies with the company. But they could care less about that as they will just post another job opening and replace them with someone who is no more competent then the team they currently have there. There are some wonderful people in that office but there are also some that are not so wonderful and it shows especially when CFO's Presidents & Controllers walk right past you and look at you as if you're a bother to them and you work darn hard to make sure you bring in the money for them so that they can pay their bills and everything else after their billing specialist screws everything up time and time again. Their focus aren't on their small customers but more so on their top dollar customers and thats where they will learn that they all make their business but if you know better you will do better. Maybe they can get some structure and policies in that company and weed out the bad and bring in people who know what they are doing

They get you with the hourly pay, they don't tell you upon training you will stuck in a van with trainers who have absolutely no communication skills. From being second hand driven, to poor work environments, out of my 15 years of working, this has to take the cake for the poorest job I have ever had. 
The initial recruiter didn't even explain what you'd be doing, and to top it all off you will feel barely secure climbing their dated ladders. The one I used to scale 40 FEET was rusted to junk, and every time I I would be climbing the trainer would think it's best to instruct me, vs me paying attention to the climbing aspect of this job. The trainer I had possessed absolutely no leadership skills, you're stuck in a van commuting around 2-6 hours, after completing a job. If the job was described to be more accurately than what the recruiter said I would have never taken this job in a million years. If you have a family, or any commitments, forget about it you will take a massive strain on all of your relationships. The work/life balance is terrible, higherups have no idea what they're talking about, they try to compress 60 hours of work into a 40 hour work week. Usually, it takes a massive amount of irritation for me to write a review, but I just want to make SURE nobody makes the mistake I did. I gave up a really good job for the pay, and I regret it 100%...FIND WORK ELSEWHERE.

● Work-life balance
This company does not care about your life.

● Pay & benefits
You get extremely overworked and they pay commission.

● Job security and advancement
3 weeks training and you will never move up no matter how good of an employee you are. No raises either. Open your mouth once and they will let you go.

● Management
The managers will never have the tech back. I encountered many managers that did not care if friends of theirs do not do the work. You will be blamed for someone else not doing their work.

● Culture
As a field tech you’re nothing more that their cash machine. You don’t even get a thank you for your hard work.

● Overall
If you’re considering this company do yourself a favor and go somewhere else and learn something useful. This job is not secured at all and the moment you try and defend yourself they will let you go. They don’t give raises and they work on commission. They expect you to do a 1hour job in 30 minutes or less. In the summer they don’t care about your safety they say get it done and nothing else. I have encountered many technicians that don’t even do their work and managers will never do anything about it because they’re friends. While there I was blamed for other people’s work and if only the stores knew of their secrets this company wouldn’t be around. I personally reported technicians for not doing the work and as a result I was laid off and somehow they still have their jobs.

This company used to be a wonderful place to work. They brought back the former CEO who ran the company using fear. He micro-manages everyone and made people use a board to let him know where they are at all times..even using the rest-room. You are made to feel bad if you want to work at home during a global pandemic.. even if you are a non-essential employee. He does not care to yell or belittle you in front of people. The culture is awful. CEO speaks poorly of past employees to current employees and wants/expects them to echo the same sentiment to prove their loyalty. He will talk about his current employees negative. Head of HR won't do anything about it.. Current customers don't want Matt to come to customer visits because he is so arrogant and rude. People quit the company during the pandemic because it was less stressful to be employed.. the others that were furloughed didn't want to return because they were making more money on unemployment. They don't care about the technicians who are the backbone of the company. They don't really care about their customers.. they will take everything in them to up charge for a filter that isn't really better than the rest. They can't pay their employees or their vendors. Majority of leadership is this way.

Take home vehicle which they watch like a hawk, typically get to your first site as they open rain or shine. Make sure you get all your work done during the week if not you’ll have to work the weekend and then continue to get more work added. Don’t expect to take your vacation hours because 9/10 times there’s no one to cover your days off and you will come back to work with double the amount of work because no one can cover your route for the week but be expected to go to another state to cover someone’s route when they go on vacation so they don’t have back log. My manager was cool all I’m gonna say. The work life home life is nonexistent the person I work with in my state we both had been out of town/state for 7+ weeks even when complained that being gone for much is causing stress at home it was more a suck it up mentality. The hardest part of the job would be working in the weather. Heat/cold/rain. The only demanding part of the job is putting big bags of filters up on the roof that weight 50 - 150 pounds. The only enjoyable part about this job is not working with someone you are by yourself 10/10 times after training. 

The difficulty of this job is not why the high turnover, The management is a joke. Their team leads were incompetent. They lie about pay, pay structure. Pay structure ensures you only get paid a certain amount per day.  Any sort of Equipment failure or delay etc. ultimately led to YOU working longer hours UNPAID. 
Unpaid labor for this company- There will be work: not your normal day-to-day duties- and you will not receive compensation AND during your weekend both at home and traveling. Your weekends are no longer  48 hours they're considered 36 hours.  
Accommodations? 
I felt like i was being chaperoned whilst "Traveling" and this ensured things were tense and leads were not flexible. Told where/when/how to spend my free time during travel, and this was just evidence of the caliber they hire and have to engage in abusive workplace tactics  to keep employees "in line"
 
Management would make up rules directly in compliance with Team Leads desires 



Before/After photos & videos of everything will bog you down tremendously. 
 
overall, i couldn't recommend working here because of numerous aspects, but the most important reason would be the pay, but also abusive employment tactics. 

The work is very easy as you are just changing out air filters, climbing ladders, taking pictures and submitting files. It is made unnecessarily challenging because corporate does not understand how to anticipate growth in an area, or how to route an area to save the most time/effort. This regularly falls onto the tech to figure out, supervisors are overloaded with work so they are not always available. The problems are easily traced back to upper management in terms of communication, market and operation strategy and general common sense issues. You will regularly travel, and have to change plans on the fly when your allotted time margins are razor thin. The job requires you to be 25 or older for insurance reasons. But you will have no room for growth or any options to advance in the company. It is a manual labor job for people with really no other options. So if you enjoy repetitive manual labor then this is a great job. But if you want a company that makes strong, sound decisions then look else where. 

Also you will be monitored very closely when you use your van, how fast you are going, how hard you accelerate and brake and if you use your van outside of work hours.

Top Job Titles	Average Salary
Service technician 116 salaries reported	$23.20 per hour
Air filter technician 521 salaries reported	$22.74 per hour
Warehouse associate 8 salaries reported	$19.13 per hour
Billing specialist 4 salaries reported	$22.63 per hour
Industrial mechanic 30 salaries reported	$58,617 per year

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