leasing consultant

maintenance technician

community manager

maintenance manager

service technician

BH Management Services, LLC

BH is a great work environment. The President of the company seems to know everyone's name and job. The company has been rated a best place to work for millennials and women. They really are the best for other categories too.

BH creates a good team environment. They are quick to celebrate company achievements. The HR team works hard to ensure we get the best benefits at a reasonable price. They also ensure your base salary is in line with the industry. HR does a ton of work behind the scenes to ensure fairness. They are quick to retrain rather than fire. The corporate office in Dallas has a setup stuck 30 years behind the times. Rows and rows of cubes can be soul sucking.

Corporate has many positives. There are monthly birthday lunches. There is a quarterly event. The dress code is business casual. They do strive for a work and family life balance. 

Corporate does have some negatives. The operations side is lifted on a pedestal. They receive more bonuses. They have more opportunities to move up. They have every perk like going to every national conference, every management conference, and like I said the bonuses. There are also departments mostly staffed by people who were long time friends well before working together. It is hard to get a foot in the door or move up, if a life time friend is offered a job before it is posted. That is an outsiders view, and it may not reflect what is seen on that time, but at the least, the appearance is bad. The company is truly head and shoulders above other management companies I have worked for, but there is room for improvement.

Support staff in the corporate office is undervalued. They share corporate with operations and they are not eligible for the same bonuses. The thinking appears to be that support is not a direct revenue stream. That would be a fair idea, except BH has done everything possible to remove as much responsibility from the property teams as possible. Pricing is done at the corporate level using highly trained teams and a sophisticated software. That team does not get the property bonus. The leases are mostly locked down and require the bare minimum of adding information for the onsite team. This is to ensure consistency and legality. The team that does that is not eligible for the ops bonus. There is a suppirt team that spends most Monday's correcting mistakes the onsite team did from failing to move people in, to inserting the wrong dates, to backing out charges. They also handle importing charges and managing the online payment portal. That team is not eligible for the ops bonus. The accounting team reviews all bills for accuracy, processes all bills, and at times trains the onsite team how to do the minimal accounting the onsite team is expected to do. This team is not eligible for the onsite bonus. There is a team that negotiates the contracts for all vendors and they team with a group that ensures all vendors are compliant with company requirements. The onsite team has to work hard to use and incorrect vendor, but they still do. These teams are not eligible for the onsite bonuses. There is a team that sets up and maintains all telecomm and other contracts. The setup and handle any issues. They are not eligible for onsite bonuses. The onsite team is limited to the responsibility of leasing and collecting money. Many of the responsibilities other companies put on the onsite team are covered by other departments at BH. In some ways you can make more, and have less responsibilty, by going back to an onsite job. The setup BH has of allowing the teams to be focused solely on leasing and processing money is a good one. The properties bring in more revenue, and less time is spent on the administration side. The people who take thoe responsibilities do need to get some sort of perk or recognition though. There is turnover for this reason.

While BH does amazing things for all team members, there is a clear hierarchy of departments. The money and perks flow to one area of the entire company. The other departments are a huge part of the success of the operations, but they are treated as the proverbial step child. This leads to turn over and hurt morale. Even in the case of the management conference, there is disparity. If you are a VP, Director, Regional Manager, or Property Manager, you are guaranteed to go. Below that level it is potluck. That is not unfair, bur it is unfair when ops adds in the manager level leaving even fewer spots for the pot luck. Roughly 15 spots for 150 employees. You arent eligible to go every year, except the previously mentioned groups, and that ops manager who goes every year strictly because they have worked for a VP forever.

BH Management Services is a good company to work for, they are growing and are always bringing new properties to manage which is a good thing. They are always changing processes/systems and the purpose of this is to be more efficient. Worked as a Staff Accountant in Des Moines, Iowa (Corporate Office), their Accounting Department is 50-60 people and it is the biggest department at the Corporate Office. The Staff Accountant position is mostly an entry level position that gives you experience in the Financial Statement side of Accounting. You are responsible for 10-12 properties and you do all the Accounting for these properties. Reviewing the General Ledger, Cash Management, Accruals, Bank Reconciliations, Financial Statements Preparation/Review, Variance Reports, Capital Replacement Reserve and reviewing Payable Invoices. You are also responsible for working with External Auditors at Year End. I really liked the position because it allowed me to oversee the operations for each property. BH has many different clients, at least my clients were easy to work with. The properties teams are good overall, except some Property Managers need some training and they rely on the Staff Accountant for almost everything. 

The Corporate Office is a nice office located in the Capital Square Building. Atmosphere is all right, your typical is day is to come in the office 8am-5 pm get your work done, attend meetings and you are done for the day. When it is time to close the Books for the properties it gets very busy all the way through Financial Statements reporting deadline around 10-15th of each month. This was the only thing I dislike about the position is that it is stressful because you are working on Financial Statements and you still have many other things to get done and sometimes there is not enough time during the workday to do so. My manager was nice and was flexible. Benefits are good overall. Deadlines are very important and I think BH should be more flexible with Deadlines specially during the Holiday Season because it makes it more difficult to get things done when there are 2 holidays during the week and the deadlines are the same day each month. 

Salary is probably about average or slightly below average in the industry. Bonuses are ok. Overall it is a good company to start you career as a Staff Accountant. They have lunch/breakfast once a month and have events throughout the month for employees to enjoy and forget about work for a little bit.

My experience working for BH Management had several challenges, particularly in the maintenance department. Although the company promotes the idea of “work-life balance,” the reality for maintenance staff was different. Frequent on-call responsibilities, emergency calls, and heavy workloads made it difficult to maintain a healthy balance.

Training and communication were ongoing concerns. Proper training was delayed by several months, and staff were often redirected from regular responsibilities to assist with projects or other properties. This created frustration for both employees and residents, and it contributed to burnout.

There was also a noticeable disconnect between office staff and maintenance. Expectations and accountability were not consistent across departments, which sometimes led to misunderstandings and added pressure on the maintenance team. Maintenance techs are expected to handle a wide variety of skilled tasks — HVAC, plumbing, electrical, and more — but the compensation did not reflect the level of skill required.

Benefits were another area of concern. Health insurance costs were unusually high compared to industry norms, which significantly reduced take-home pay. Opportunities for advancement were limited, and strong performance didn’t always translate into recognition or growth.

Overall, the company appeared to prioritize cost-saving measures over employee support. In my experience, this affected morale, turnover, and property conditions. Skilled trade professionals may find better compensation and support in other sectors. Based on my time there, I would not personally recommend BH Management as an employer.

Working at BH Management has been an exceptional journey defined by competitive salaries, a thriving company culture, and unwavering commitment to great values.


One of the standout features of BH Management is its commitment to fair compensation. The salaries offered here are not just competitive; they reflect the company's recognition of employees' skills and contributions. This ensures that every team member feels valued and motivated to perform at their best.

From day one, it's evident that BH Management prioritizes a positive and supportive work environment. The company culture fosters collaboration, creativity, and mutual respect among colleagues. There's a genuine sense of camaraderie here, where teamwork is celebrated and individual growth is encouraged. Management is approachable and supportive, making it easy to voice ideas and concerns.


At BH Management, values aren't just words on a wall—they're woven into the fabric of daily operations. Integrity, transparency, and a commitment to excellence are upheld in every interaction and decision. Employees feel proud to represent a company that not only talks the talk but also walks the walk when it comes to ethical business practices and community involvement.

In conclusion, BH Management  stands as a shining example of how a workplace should operate. With competitive salaries that reflect employee worth, a thriving company culture that nurtures success, and unwavering adherence to strong values, this is a company that sets the bar high for others in the industry. Working here isn't just a job; it's a fulfilling experience where personal and professional growth are actively supported and encouraged.

I have worked for a couple of different property management companies and this one was the absolute worst. They do not care about their employees in any way shape or form. They constantly threaten you that you will be fired if the property as a whole is not preforming the way they want. Yes, I understand the business aspect of things but if it’s an ENTIRE team then maybe help brainstorm how to help them instead of solely blaming them. The product is horrible and very cheap and they like to put a bandaid over an issue rather than spending the money to actually fix the issue when it is in the best interest of the residents. As for the way BH values their residents....they don’t! They do not care about the residents happiness or care if they are without heat or air conditioning for days on end. I had heard multiple managers yell at residents and tell the resident that they are wrong when actually the resident was right. If you work at site level you mean nothing to this company even though you are the backbone to the entire company because you help bring in all of the residents who help pay their paychecks, once you get to the regional level no one holds them accountable, they are allowed to go and get drunk all the time with employees who are underneath them. There is no professionalism from anyone in upper management and none of them know how to be a proper manager and help their teams be the best they can be. If you have the option to work for this company don’t. Maybe it is different in other regions but in Des Moines you can definitely find better companies to work for.

I worked for BH Management for nearly six years and, for most of that time, I had no significant issues. However, my experience changed dramatically during my final year with the company.

After multiple compensation changes and an ownership transition to Pretium, I noticed a significant shift in the work environment. Part of my role was outsourced overseas, and I personally felt increased pressure to perform at a near-perfect level while receiving greater scrutiny than I had experienced previously.

Within a short period, I received two write-ups, which led me to believe my employment was in jeopardy. Whether intentional or not, I felt increasingly unsupported and never truly felt like a valued member of the organization. Instead, I felt like someone who was working hard and doing my best, but whose efforts were no longer considered enough.

I was ultimately terminated on the last day of a pay period during the middle of the workday. From my perspective, this made an already difficult situation even more challenging. I was also informed by HR that I would not receive a payout for my accrued PTO because my separation was classified as poor job performance.

Looking back, I wish I had trusted my instincts and pursued other opportunities before my employment ended. While others may have a different experience, mine left me feeling undervalued and disappointed after nearly six years of service.

Based on my personal experience, I would not recommend working for or living at a BH Management community. This review reflects only my own experience and opinions.

A typical day begins at 9am. I first have one of my leasing agents ensure that the model has been opened and then to put out coffee in the lobby for prospects and residents. I then have one of them check the shared email while the other checks voicemail. Generally, once we open, there is almost always a resident or prospect walking in one after the other. I will gather all new files and move ins to review and then either approve or deny them. I am normally consistently helping my leasing agents while trying to complete my duties in between. I have learned the value of communication, I realized that a lack of communicating truly does cause multiple problems, not just for one person but for the entire staff. After working in such a disorganized and chaotic environment, I now have a very clear understanding of how and why having a routine or system helps. I enjoyed working with my co-workers, however, I believe that with all of the new management/ policy changes, everyone became stressed and irritated, making some co-workers disagree and not get along. The absolute hardest part of the job is trying to complete the mountains of paperwork for everything while at the same time trying to help residents and prospects with anything they may be needing. What I just absolutely enjoyed more than anything is the communicating with all my residents and getting to be apart of helping others find the perfect apt home to fit their needs and wants.

I had a positive experience in my role at the property for several years, but after the management change to BH, I remained for another year before the property owner made the decision to let some employees go. In my opinion, it often seems that the most capable individuals are released, while underperforming staff members are retained. During my tenure with BH, I consistently demonstrated my work ethic, punctuality, and dedication to my responsibilities, unlike some colleagues who took advantage of the property manager's leniency. I witnessed several incidents of unprofessional behavior, including staff members entering their apartments while on the clock and disrespecting residents without facing any consequences. I never felt comfortable with the dynamics among the staff, and I often had to maintain a professional facade to keep my job. Unfortunately, I was let go due to budget cuts in October of last year. One staff member frequently suggested replacing items that could have been repaired, resulting in unnecessary expenses. I also observed two family members who worked at the property and frequently argued in front of residents and management. I found the overall atmosphere to be unprofessional, with excessive complaining and whining. While I understand that working with challenging individuals can be difficult, I believe it is essential to maintain a respectful demeanor.

I enjoyed most of my time working for BH.  Great holiday schedule, PTO and the training department was great.  But the manager I worked for was by far the worst I had ever worked for which prompted my decision to leave BH.  This particular managers lack of professionalism, lack of knowledge, tardiness (arrived late daily, left early or didn't come in at all) and level of disrespect to the employees and residents made it very hard to continue working.  If you tried to conversate with the manager regarding their behavior or disagreed with a decision made by the manager you had a target on your back.  The manager would retaliate against the employee and play middle school games by trying to isolate them from other employees.  Personal feeling were used when review time came around not actually work ethic and the great things you were able to accomplish.  Complaints from residents regarding the manager would be noted word for word and relayed to the manager and the employee would be reprimanded or retaliated against for being the messenger even though the complaint came from the resident.  Complaints to upper management/HR go unheard and the managers behavior continued forcing employees to leave

A typical day at work:
The daily routine was largely reactive, focused on managing resident accounts and correcting administrative errors. Much of the role involved providing oversight for management decisions and ensuring basic operational policies were actually being followed.

What I learned:
I learned how to remain resilient and organized in a high-stress environment with inconsistent leadership. It sharpened my ability to audit files and verify communications in a setting where policy adherence was low.

Management & Workplace Culture:
The culture was challenging due to a lack of upper-management support. Leadership often failed to follow established corporate policies, which created unnecessary confusion and a lack of accountability within the office.

The hardest part of the job:
Working without a reliable managerial foundation. It was difficult to manage my own responsibilities while constantly having to track and correct the actions of the Property Manager to ensure the site remained compliant.

The most enjoyable part of the job:
The residents. Providing them with a sense of stability and a professional point of contact was the most rewarding aspect of an otherwise difficult workplace.

Top Job Titles	Average Salary
Leasing consultant 639 salaries reported	$21.45 per hour
Maintenance technician 362 salaries reported	$23.50 per hour
Community manager 331 salaries reported	$77,680 per year
Maintenance manager 108 salaries reported	$31.82 per hour
Service technician 643 salaries reported	$22.84 per hour

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