data entry clerk

fulfillment associate

quality control associate

customer service representative

shipping and receiving clerk

BHFO Inc.

This place is absolutely horrible. There’s no such thing as a paid holiday because you’re obliged to make it up. Pretty much defeats the whole purpose of a paid day off, right? All they care about is their bottom line. They try and make up for all their idiocy by having potlucks that you don’t even get to enjoy because if you’re a minute late from your 30 minute break, you’ll receive punishment points like it’s grammar school. We haven’t even discussed the people from Nepal. It’s like they’re stuck working in a department that nobody wants to work in and have absolutely no fair chance of moving up in the company. I witnessed this and can honestly say that if you’re a person who believes in equality, you won’t find it here. They treat you like robots and have these pointless meetings that amount to no changes at all. The minute you step out of your department, you’re watched like a hawk. If you’re a temp, you’re not welcome at the monthly meeting because at that point in your tenure, you’re dispensable, you mean nothing even though you’ve signed up to work hard to prove yourself. These monthly meetings consist of how many millions they’ve made off of your back while paying you $11 an hour. Health insurance? Forget about it. Completely not affordable on the pennies you’ll make a day. By all means, take the job if you absolutely need it, but please do yourself a favor and keep looking after you’re hired. If you’re too good at your job your team lead will treat you like you’re an idiot because you can actually perform without them needing to tell you what to do all day. They will make your day miserable because they don’t know any other way to manage someone who is more qualified than they are. They walk around on a power trip because they carry a two way radio and make $1.50 more than you. Maybe they act in this manner because they too know how under valued they are.

The job itself is very easy, quick to learn. No crazy heavy lifting, climate controlled, pretty mindless work everywhere in the warehouse. You’ll be hired for one position but you’ll likely end up working in every department, none are bad. They are going through a large “re-organization” right now. They gave some people around 1 week notice before layoff but unfortunately a good portion were allowed to work for a few hours one day and just walked out with no notice. Supposedly floor managers were also unaware. They’re also in the middle of a wage freeze so beware of the situation you’re going into. 

It’s a “small” company, but like other reviews have mentioned it has a lot of “big” company issues. Overall it’s an easy check if you don’t engage with anyone, but communication with anyone off the floor is abysmal. 

They run off a very strict point system, they have an employee gym, and it’s a nice facility. Just little to no job security, and they kind of treat everyone like kids. They do an amazing job at hitting little things like lots of giveaways and food etc, but it ultimately doesn’t make up for the horrible communication/tiptoeing around big issues/walking on eggshells feel. 

Bag check/security process. Standing all day. No phones/smart watches. Most productivity goals are very low, however packaging goals can be very out of touch. 

They preach and preach about “quality over quantity” and frequently bring out examples of mistakes that were made, however, we were all notified lay-offs were decided based on productivity.  


There is also semi-regular SEVERE mold exposure (e.g. can’t discern what color an item is due to being wrapped in mold), you may or may not be provided a mask. Gloves are usually available.  

Started not expecting to stay for long, which was good because I was laid off along with many others which according to other reviews seems to happen often

Work was the most mind numbing work I've ever done but the pay was decent for it. It wasn't helped by the fact that phones are banned from the floor for "safety reasons", so you have to go and buy an ipod that they don't want to have internet access because it might cause distractions on the floor. This of course doesn't stop members from higher teams from taking their phones onto the floor and showing people pictures of their kids or tiktoks in the middle of an aisle while a pallet jack is trying to get by. You can't have any liquid besides unflavored water on the floor either because it's a spill issue, didn't stop management from taking cups of coffee without lids through the floor to their office.

It honestly seemed like the company had no idea what they were doing. Every week there was a rules update to how we did things, sometimes stuff would be changed only to be changed back a week later.

They made sure to let us know when we were being laid off how generous they were being by paying us half of our PTO as they technically arent required to pay us any at all, and how devastated they were to have to let us all go, all within the same few minutes. 

If you're looking for a job, even a temporary one you can do better, the team leads were wonderful people but the upper management seems like they have no idea what's going on .

BHFO is a company whose business depends on shopping trends. No time off from roughly October to January, and mandatory overtime is highly likely during this period. They did well during the COVID online shopping boom and got hit hard by less interest in shopping and inflation in 2022, resulting in a smaller company with some big company cliches. There is a lot of pressure for workers to keep their production numbers up during slow months due to questionable expectations from the higher-ups. 

Employees are pressured to do more diverse work between each department with less people and also to smile through it, because we're "family." Sometimes they provide pizza or snacks in the break room for morale.

Entry level workers get little-to-no warning about changes in basic procedures and BHFO fired terminated between 10-20% of us in early 2023 (they called it "re-organizing," of course.) They either don't like delivering difficult news or they don't entirely know what they're doing. Either way, management is going to reframe everything with a smile, which kind of makes me feel like I'm being treated like a child. Again, typical corporate stuff.

If you're looking for some braindead work that will pay some of your bills and you don't really care to talk to anybody, you can just pop some headphones in and do what you're told and you'll be fine here. Typical daytime hours unless you're working overtime and bag checks are required upon leaving the building. 

Unfortunately ecpectations for quotas are based off of different shipments of new or used products. You are assigned a quota for each category but when the same people are getting difficult products and others are getting new straight forward products it is unreasonable. Their assessments for product flow in data entry is far from relevant. What they want and what they receive should be a clear indicator. People are not machines.

There are some good people there, but msnagement is awful, I have heard the owners are pretty unreasonable as well. If they actually got feedback from people who do the job they might find some better strategies. However, it's hard to offer good ideas to people eho think they already know everything or think their employees are all just idiots. I worked for some big corporate companies and some of the stuff they do at BHFO would make your eyes bleed. Their safety levels, I believe, are abysmal. God forbid there is ever a fire in that place, people in data entry are all but locked into their areas by product, one way in, one way out. Their database is a trainwreck. Some if the products they sell should be thrown away. I never advised any of my family to purchase stuff from there. I woild be embarrassed for them to receive some of what they pass as "new." There are plenty of employees on the floor that are enjoyable to work with, but overall it's a job I was glad to finally be away from.

I would give this place 2 stars to work at bcuz not only the pay wage is low with paying their employees they are cheap and you also can tell you will barely get a break , The team leads and management here is very much do as I say, not do as I do! You will be scolded for talking and yet will look around the warehouse seeing them grouped together congregating about everything else outside of work. Also you will be watched and timed once you leave for a rest room break or resting in the breakroom but yet the leads take 2 lunch breaks pretty much they sit an extra 20-25 minutes on the 15minute breaks! the micromanagement is bad!! Also they will assign you to a department but will move you to one that isn’t yours when you got hired and will keep you over there from anywhere between 1-3 weeks also their point system is terrible they fall off every 6 months and you get pointed for anything even for coughing or blinking wrong they don’t seem to be understanding when mishaps come up they are truly about their product they put out and that’s all! They have a high turn over rate that’s ridiculous but everything I just describe is probably the reason why the turn over rate is crazy good luck to anybody looking into applying for employment! 


Everyday you came in knowing exactly what was expected from you. Each department had goals that you were required to meet. On some occasions you may be needed to help out in a different department if ut was holiday season or if that department was behind. Most of the managers were good but there were some bad ones and they made performance in the department very poor. If it weren't for these bad managers then this place would run alot smoother and have much better outcomes. The best part of working at BHFO was the feel of family and knowing that you were apart of something that started so small and grew. I'm sorry to see that it is now reducing in size again, but hopefully it will be for the better.

BHFO is a growing and stable organization.  Most  employees work in warehouse production positions.  There are a wide range of positions and you are able to make a change if the job you're in isn't for you.  The company is focused on growth and some of their policies have recently changed for the better (example - no more holiday makeup).  Starting wages have increased by $2 per hour in the last year.  The company is paying more on benefits.  I love the people I work with in the warehouse (and in the office), and there is a family-focused vibe.  Stacie, our CEO, cares about people and is here working every day.  Schedules are flexible and as long as you're willing to be here and stay on task, you'll be successful.  I like the casual dress code and the music in the warehouse.  It's a relaxed environment overall.

I thought my position I had was easy to do, some of the times it was a little difficult, there was a lot to learn to it, I mostly worked with describing clothing and shoes, I made listings for the bhfo website it was the biggest job there I had to hit a number goal everyday for how many listings to hit, most of the time I hit over the goal, I learned a lot about listings and what I needed to make sure was perfect and learned a lot about clothing, I didn't mind doing typing at all I like typing I can be a fast typer, I was enjoying it, and now they are doing a side job called whatnot that's an app for doing live streaming selling their clothing and shoes, and accessories I think the company is slowly gong downhill

Overall, working at BHFO was the best workplace experience I’ve had thus far. Everyone is treated with respect and the company fosters a positive environment.  Given the nature of the business as an online retail company, there are certain conditions that require making up time around holidays and/or working on weekends depending on the specific department.  The company handles this as reasonably as possible, but one does need to understand that these aspects are part of the nature of this type of company.  There are opportunities for upward mobility within the company and promotion from within is common, although there can be some periods of time where these opportunities are less available depending on staffing levels.  In my experience, management is open to communication and will listen to concerns and genuinely try to find solutions to any issues that may arise.

Top Job Titles	Average Salary
Data entry clerk 10 salaries reported	$18.40 per hour
Fulfillment associate 8 salaries reported	$17.00 per hour
Quality control associate 1 salary reported	$16.00 per hour
Customer service representative 1 salary reported	$14.00 per hour
Shipping and receiving clerk 8 salaries reported	$19.00 per hour

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