BHS Connect

I wanted to wait until I had been working at BHS for a good while so I could give an honest review. I’ve been working at BHS for about 6 months now, and as someone who enjoys working there, I’m surprised by so many negative reviews. My experience with the company has been wonderful. First off, BHS goes above and beyond for its staff, ensuring that we have the tools we need to succeed. Our directors are kind, thoughtful, appreciative, listen to our input, work alongside us, are very supportive, and make themselves available to us despite their very busy schedules. If you are struggling in an area, you will get the help and training you need, and someone will stay beside you the entire time, doing everything they can to help you succeed. Some people want to call this micromanaging, when in fact, it’s BHS’s way of giving you the support you need to succeed in your role. No one can be successful on their own. You need guidance and help from those who know what they are doing. Our leaders work hard in choosing and training people to make sure they will be a good fit for the roles they are in. They want people to love their jobs. I feel that those who weren’t successful in their roles at BHS and left critical reviews simply were not a good fit for those roles. Not everyone is going to fit every role, and that’s okay. It’s better to find a workplace where you do fit and where you will be successful and happy. The reviews claiming how terrible a workplace BHS is aren’t true. Those who do work at BHS and continue to stay, love it, as I do. There are people on the team who have worked there for years and have no plans of leaving. My experience with the company culture is this: We’re a goal-oriented bunch who love to roll up our sleeves, get things done, and make things happen. We have no problem using whatever skills we have to support each other, even if that means temporarily taking over tasks for another teammate when they need the support. We love to learn and grow, and BHS gives us every opportunity to do that. There is no hierarchy at BHS. We have the utmost respect for our directors and leaders, not because they have a title, but because they are amazing people with amazing leadership skills, and they lead very well. Some people are uncomfortable working closely alongside leadership. We love it because we love our leaders! We work together, laugh together, and if someone on the team is struggling, we encourage and support each other. If this doesn’t sound like the company culture that you would like, then you would not be a good fit. However, I encourage everyone who feels like they would be a good fit in this type of work environment to apply. I’m sure glad I did!

This is by far the best company I have ever worked for in my life, and I’ve been around the block a few times! The company culture is amazing. Everyone I work with is a go-getter that has no problem stepping up to the plate to get things done. We all work together in unity as a team to accomplish the goals we set. If you need it, help and support are always at your fingertips. There is never a question that goes unanswered, and everyone is on the same page, so there is never any confusion about anything. Our leads and managers are amazing people who are the best of the best at what they do, so you will learn a lot. Our company directors are not only kind and supportive, but they are also top-notch experts in their fields; listening and learning from them will inspire you to do great things. They also deeply care about their employees’ success and well-being; you’re not just a number to them. BHS is not just about business and profit, they give back to communities and help others in need. It gives me great joy knowing that each day I go to work, I’m helping BHS to help others. Since I started working at BHS, I’ve sharped the skills that I have and learned new ones. Working at BHS will unlock your potential and refine you if you’re willing to put in the work. BHS is not a fit for you if you just want “a job” where you come to work every day and perform the same mindless task for 8 hours so you can collect a paycheck. But if you love to learn, grow, want to enhance your skill set, and enjoy being challenged to be your best self while working with a great team, then this is for you! I’m thrilled to be at BHS, and I’m never looking back! 

When I decided to join this company, I wasn’t fully aware of its small size, and unfortunately, I was misled regarding this during the hiring process. I quickly realized that I would be working directly with the owners, a husband-and-wife team. Within just a few weeks, it became clear that both wanted to lead in their own way, which created a challenging and uncomfortable work environment. Working so closely with the owners often made me feel as though I was living under the constant supervision of a landlord

Though my time with the company was brief, it was evident that there were issues with control and a lack of respect or appreciation for employees. While they have hired talented individuals, the owners’ controlling nature limited their ability to fully utilize their team's capabilities. Additionally, I felt there was a strong focus on quickly extracting information about my previous role, which made me feel like their main objective was to leverage my experience to grow their business without offering genuine growth opportunities in return.

Suggestions for Improvement:
The owners would benefit from stepping back and allowing others to manage the company, as it’s important to consider different perspectives for growth and improvement.
create a more positive and organized work environment.
A better focus on work-life balance would reduce turnover and improve morale.


I had initial concerns during the hiring process due to communication issues and a lack of empathy when I experienced personal challenges. Despite this, I moved forward and accepted the role.

The training I received from the manager and supervisor was excellent—they were professional, helpful, and respectful. However, my interactions with the ownership team (a husband-and-wife pair) were inconsistent. There were multiple scheduled meetings that were missed without explanation, leaving me waiting in Zoom sessions without guidance. This led to an unproductive and frustrating training experience.

A follow-up meeting with one of the owners felt less like a professional discussion and more like an evaluation of my earlier responses during the hiring process, which seemed unnecessary and out of place. I was asked to complete a written assignment that didn’t align with the onboarding expectations I had.

Working within a family-run business without clear internal support or HR structure presented challenges. I left the position after a short period, having found the environment misaligned with my expectations and the professional standards I value.

I would encourage others to carefully consider the company culture and communication practices before pursuing a role here.

I want to share my experience at BHS Connect to help others make informed career decisions. Like any workplace, there were both positives and challenges, but some aspects significantly impacted employee well-being and growth.

Pros:
I had the opportunity to work with supportive coworkers who fostered a team-oriented environment, even in difficult situations.
Cons:
The work environment was highly stressful, with unrealistic expectations and limited work-life balance.
Leadership involvement was sometimes unclear and inconsistent, which led to confusion. For example, during a technical issue, I received direct messages from the company owner, even though they were not my supervisor. This made it difficult to follow the proper chain of command.
While my immediate supervisors were supportive and professional, upper management often bypassed them, making decisions without considering established leadership structures. This could be frustrating and created challenges in communication.
If you're considering a role at BHS Connect, I recommend researching employee reviews and weighing your options carefully. Every experience is different, but these factors are worth considering before making a decision.

I've been a work from home professional for over 14 years and BHS Connect is the best company I've ever worked for. Working from home can be a challenge due to lack of feedback from management, but the owners/management of BHS Connect are quick to offer praise for a job well done. They trust and believe in their staff and are always ready and willing to offer additional training or just simple encouragement.
BHS Connect provides excellent work/life balance offering flexible schedules, and, they're happy to work with you when special needs arise. 
BHS Connect has grown considerably in the 2 years I've been working here and they continue to add new clients on a regular basis. There are a variety of different projects and clients which makes every work day just a bit different than the last. It is exciting to learn new things and I look forward to seeing where we go!

The culture at BHS Connect is one I've heard of but have never seen until now. Everyone is willing to help one another no matter what. You won't find any cattiness or petty behavior in this company. The work is straight forward but not mind numbing. If you need help understanding the task at hand, management always offers more training or is available if you have questions. 

BHS Connect has provided me with the opportunity to work from home part time and has been very flexible. This alone is why I love the company so much; everything else is just a bonus. 

I've been working for over 40 years and I have heard companies talk about transparency, open-door policies, and upward mobility. BHS Connect is the first company that stands behind those words and truly executes them.

The leadership team is friendly, supportive, and always available to help you with whatever challenges you may have. BHS Connect is continually looking at ways to improve the quality of their employees' lives as well as make them more successful in their roles.

I left a full time position to pursue an offer of 20 hours a week.  I averaged 2 to 3 hours a day for 3 weeks.  When I notified my employer about accepting a new position, with the hours I need, but wanting to stay on part time and grow with BHS Connect I was "let go" due to my low productivity.  I emailed the team lead daliy requesting more work.  I am eager, driven to succeed and want to excel in all I do. There is no communication with BHS Connect, I was asked to attend meetings on 2 occasions, then asked to sign off while everyone else was trained.  They are unwilling to train and provide the work to be successful.

Where do I begin.. Ill start off by staying this is by far the worst company I've ever worked for. There's no room for growth within the company. As much knowledge as I have in ROI, and knowing I can be great in a leadership role. But if the condescending owners don't like you, they will keep you stagnant. There's no chain of command or organization within the company. Only time the owners get involved is when There's something negative to say. You can tell that one of the owners don't like you when we're on a zoom call, she makes a lot of ugly facial expressions when you start speaking 

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