sales professional

welder

trailer technician

store manager

service technician ii

BIG TEX TRAILERS

A typical work day would start off at 6 am, getting tools ready for the shift. We would work until 8 am, break for 10 mins, then back to work until 11 am lunch. Lunch was usually about 40 mins. Back to work until 2 pm last break, which was another 10 mins. Work was over at 4:40 pm. I learned a lot about working with the tools i had around me as well as the materials. I learned how to better my skills with the skill saw we used on a daily. This was our main tool as well as the tape measure, speed square, and chalk line. The management was horrible! They expected us to do so much, but hardly paid us anything for all the work we did. We ALL worked hard every single day but none of us got noticed for what we had done. They treated us like we were expendable, like it didn't matter to them if we were there or not. The people that i worked with always had a problem with the management and the way they would run things. Our welders were getting paid the same amount as everybody else no matter what they knew or how long they had been welding. We all started off at about 9/9.50 an hr and they gave everybody a raise at the same time. The people that i worked with out in the flooring department were pretty cool. I didn't have a problem with anybody i worked with because we all got along and tried to keep it that way. Everybody seem like they were pretty easy going and made it bearable to be out there at work. The hardest part of the job would have had to have been the weather and trying to get breakfast during break. There would always be a line and standing there would take up more than half of your break time. It's so annoying to only have a few minutes on break to eat or use the restroom! Also, they would have a daily quota of about 35-40 trailers a day. Only problem was there was only 6 cutters out in the flooring department and about 5 drillers. So that's about 10 trailers to a cutting team. The cutting teams would consist of 2 cutters and 1 driller. The trailer lengths were anywhere from 20-40 foot, so this also made it difficult. The welding supervisor would come out to our department and take about 1 or 2 of our guys inside the building because they were short handed inside which would cut our quota count even shorter! They expected us to make up the difference with what we had but didn't care for what we thought or had to say. The thing i liked the most about working there was my co-workers, that's it. The only reasons i got out of bed in the morning was because i have a family to support, i needed money, and my co-workers. Other then that, i hated that job with a passion! My co-workers were the ones keeping me there and keeping me happy!

I've never worked so hard and sacrificed so much for a company, only for them to treat me like I was absolutely worthless. I went through 2 commission cuts (not just me personally, but company wide), had to fight for 6 months to actually get my raise (that my boss AND his boss both approved), and was consistently left as the only person to manage the store. My job responsibilities expanded the entire time I was there, to the point where I (a salesperson), was organizing service work, ordering special order parts for customers, making management decisions on warranty claims. You name it, I was doing it. Well one day, I was left to manage the store by myself AGAIN. This isn't a small store (it typically does around $300,000 a month). We got incredibly busy, and customers were yelling at me because we were understaffed. After I cleared the showroom, I locked the doors and called my regional manager. I left him a voicemail that was passionate, but not disrespectful. There was not a single curse word spoken, nor was there a name called. Words like stupid, dumb, or idiot were never used. The management was never disparaged. What was said in the voicemail was that I couldn't manage the store by myself, especially considering that I wasn't hired as a manager. I said that I would be closing the store until help was sent, because it wasn't fair to me or to the customers that came in needing help. I never received a phone call, and my boss was called and told to fire me. I never got to use any of my vacation days in two years, because we were always "understaffed". I was dragged through the dirt, and then fired for saying I didn't like it. This isn't uncommon with this company. I saw it happening over and over again while I worked there, and I should have gotten out sooner. I just figured if I kept busting my tail I would get a raise or promotion. Not with this company. They are easily the worst group of people I've ever worked for. Don't do it to yourself. You deserve better than to work for these terrible excuses for human beings.

Great company. Great designed products and production facilitys. 
Texas management team is awesome. 

Pay could be better. Better benefits would be nice. Caldwell has major moral problems with production floor employees and the management that has been around for long terms. Plant has had a rediculis amount of hired in Plant Managers instead of promoting from within. Production management is poor and inconsistent. Lots of hard working people with family's that would be great assets to the company have come and gone because of lack of a standardized pay scale with a liveable income. Hard working dependable people have been past up on oppertunitys for advancement despite there skill set, and positions given to lesser qualified friends of upper management or hired in. Management is not held to the same standards of plant rules and safety as non management. HR hiring for an industry not familiar with and not providing proper hired help. HR not familiar with safety and plant opperation, not able to prioritize what is most important. 

In my opinion corporate needs to take more time to look at who is running the plant.

What is the best part of working at the company?
At the time I worked there was my boss was cool and liked to laugh. But the company itself was s*** when it came time for raises I had to put the trailers together out in the snow while our trailer  mechanic just sat on his a** and didn't help me but I had to help him do his job and when it was time for our raise he got 2 bucks more an hour and I got 37 cents so yeah they screwed me over and the company didn't care although I was told that it would be made right after 3 months nothing happend yet.

What is the most stressful part about working at the company?
Dealing with lazy ppl that won't help you out but they expect you to help them. And stress that part comes in when your unloading 40trailers off a semi and it is about ready to fall off the 40 ton forklift with 10 ft forks. If you drop it your fired but the boss drops it he keeps his job.

What is the work environment and culture like at the company?
Laid back. But most of them are out for themselves.

What is a typical day like for you at the company?
Out in the weather all day on black asphalt in 100 degree weather so say like 130on asphalt and then can be -15 snowing it's a** off trying to stay warm.

This company uses people to their advantage and as soon as they get what they want you are fired and replaced by someone else who is related. Or they are having relationships with. I’ve never seen people done so wrong as I have at this company. I would not recommend this company to my worst enemy. Their system is always wrong, had to do everything manually or you numbers would be off. Corporate office does what they want and your at their mercy. But they expect the most out of you for little money and NO job security. You will get fired at some point and done wrong constantly. Rumors and backstabbing are the norm. H R at this facility is not confidential nor do they even have a high school diploma. They just know someone that got them the job. Your paycheck is always wrong and so are your times on their ridiculous point system. Hardly any breaks and micromanage to death. Still can’t get the job done

I was the paint lead here for three years and they don’t care about their employees. Over worked, under paid, physically and emotionally draining. The management treats you like your opinion doesn’t matter. They won’t approve your PTO if their quotas are behind which is always. I resigned from there in April of 2025 with 109 hours of PTO because they wouldn’t approve my time off. I hadn’t missed a day in 2 years and the raises that they gave were like a slap in the face. Nobody in the plant got more than .35 cents and that all depended on attendance and a skill matrix that hardly ever got updated. I would not recommend this place with the management team currently employed. It has a high turnover rate. I left in April and 45 senior team members also left. 11 of those team members followed me to my new employer. Now I work in a great environment where inclusion is a core value.

Big Tex has many facets of Production Involvement and a Great opportunity to Learn a valuable trade so that you can be competitive in the job Market. There are many ways to move up for a person who is willing to apply themselves and be conscientious of doing quality work.. The turnover rate is high and They receive some bad ratings from disgruntled employees who are looking more for a Pay Check than looking for a job, where they can display their skills. . The hardest part of the job is having to deal with those who don't care and expect something for nothing. . The easiest Part of the Job is being given an opportunity to excel without restrictions or being held back.. .  It is a growing Company that is progressing in the Industry and looking for People who want to Grow and excel in their field.

Let me start by saying there are three main branches within this company, Manufacturing, Trailer World and TexTrail.  I have worked for TexTrail for over 10 years and know just about every job here.  TexTrail is a wholesale distributor of trailer parts.  Everyone works hard and I have always felt appreciated for the work I do.  It is hard work and some days long hours but it is a team effort.  They have always been accommodating with my personal life.  I have learned a lot about growing a company and the how to handle the growing pains that this involves.  Management does not micro manage you so if you cant work without someone always looking over your shoulder, this is not the place for you.  You will be expected to do your job but there is always someone willing to help if you get stuck.  Textrail is my second family.

Was hired to be a lot technician. Which means putting tires and fenders on trailers and pulling them up when people buy them, keep them clean, make sure they work properly etc. When I was hired I made it clear I don’t know anything about electrical and didn’t know much about mechanics in trailers. As I said before I was hired as a lot technician not a mechanic and I was not getting mechanic pay. I was doing everything my job description said plus little extras that needed to be done and I was pulled into the office where I was told I was being fired for not being a mechanic... After trying to argue I realized it wasn’t worth it. Do not work for this company. Everything is broke and jerry rigged. Forklift didn’t even have breaks. 90% of the trailers that are sold come back within a week with a bunch of problems. Wouldn’t recommend buying these cheap trailers either.

A typical day includes opening the store at 8:00 am. Greeting customers, and answering phone calls. I coordinate all the shop work, and keep in contact with the customers on progress of their repairs. Management is OK. I have been in this line of work longer than my manager, so I have been able to teach him a few things about this line of work. And he has been able to teach me a few things from his experiences, in management. We are a small shop, and more of a family type environment. The hardest part of this job has been that I have no assistant. I am over all parts, (sales, ordering, stocking, and receiving) and also responsible for the flow of work in the shop, (writing estimates, ensuring parts are available, ensuring work is done properly, and communicating with the customer). The most enjoyable part of my job, is helping people.

Top Job Titles	Average Salary
Sales professional 2 salaries reported	$65,000 per year
Welder 1 salary reported	$19.25 per hour
Trailer technician 4 salaries reported	$24.38 per hour
Store manager 3 salaries reported	$60,000 per year
Service technician ii 3 salaries reported	$22.50 per hour

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