automotive technician

service advisor

service technician

receptionist

car sales executive

BMW Group

As a Cognos BI Technical Consultant  my responsibilities involved:

	Gathering the Report requirements from the Users to Design the FM Model and developing the Dashboards, Cubes and Complex reports.
	Analyzed the business processes, data analysis requirements and Developed specification documents for reports as per client requirements.
	Installated and configuration of Cognos 10 on production, development server and  Created the data sources in Cognos Connection.
	 Loaded operational data from Oracle, Flat Files into transient Tables and cleaned the data using informatica.
	Upgrading reports, packages from Cognos 8.4 to IBM Cognos 10BI.
	Created the data sources in Cognos Connection.
	Developed FM Projects and Published Packages in Framework Manager – Installed Framework. Manager, connected to different data sources, created database layer, physical layer and presentation layer, defining appropriate relationship between query subjects.
	Implemented Framework Manager Security for Data access, Object level access and Package access.
	Developed DMR Models against the relational sources, Building Regular Dimensions and measured Dimensions, Determinants and attributes for Multi- dimensional reports.
	Designed & developed multiple reports using various templates like list reports, cross-tab reports and chart reports.
	Developed cub using cognos Transformer 10 and Build the professional reports in Analysis Studio. Developed a score cards in Metric Studio.
	Developed Dash Board reports, Scorecards, Visual Layouts, Master detail Drill through reports, Drill up and Drill down reports, multiple prompt reports and cascading prompts in Report Studio.
	Implemented different functionalities using report filters, sorting, multiple queries and conditional blocks.
	Created conditional variables to change the graph headers and list column headers based on the user parameter selection.
	Deploy the Cognos code (Transformer models, Framework Models/Packages, reports and cube views) from Dev to UAT and from UAT to Production environment.
	 Create Users, user groups in Cognos access manager and associate them into Cognos connection.

As a TM1 Technical Consultant my responsibilities involved:

•	Upgraded TM1 Models from v9.4.1 to v9.5.1 in a distributed environment.
•	Install and configured IBM Cognos TM1 v9.5.1 in a distributed environment.
•	Responsible to understand the business requirements of the customer and create High Level design, detailed level design documentation.
•	Written TI process to extract data from Oracle to send email, update system info cube and error handling.
•	Built TM1 Cube – c_expense_details  for corporate and regional managerial reports. The input values for this cube is fed from oracle.
•	Written TI scripts to create Dimensions, Subsets, Attributes, Cubes, and Views.
•	Written TI scripts to Handle Parallel Hierarchies and  Import the data from oracle.
•	Written TI scripts to update the dimensions from oracle.
•	Written formula’s while loading the data and creating metadata.
•	Written business rules for Variance Calculations.
•	Optimized the rules using SKIPCHECK and FEEDERS and Created front end structures using TM1 Perspectives.
•	Responsible to create TM1 objects and deploy TM1 objects to different environments  UAT and Prod.
•	Created Groups and Users and assigned privileges to the groups and Implemented Single Sign On functionality.
•	Created chores to automate the data load process. 
•	Involved in Unit testing, Integration testing.
•	Published different TM1 cubes in Cognos BI 10
•	Interacting with the client on a regular basis.

The moral and atmosphere was great for the first 5-7 years, then they started taking benefits and blaming the mother Germany management for these changes.  Only for us to find out years later that all these changes and benefits being taken from us were due to American Management wanting to increase their personal bonuses. 
Example:
1. Health Care was paid for by the company for the first 8-10 years. 
     When I left in 2018 my family coverage was about $400 a month
     The best health plans were being forced out and the flexible spending accounts were being pushed heavily.  

2. Any hours worked past 10 hours were overtime.  This was 
      changed to anything past 40 hours was overtime.

3.  When we were forced to go to 12 hour shifts we were paid for our         
      40 minute lunch, this also was taken from us in about 2008

4. Annual Percentage Raises were done away with in about 2008, and we went to a system to where we were paid out a 2 or 3% (40hour average) one time payout a year instead of a true raise.  
Only to find out management kept getting their annual % raise every year.  We did get a true % raise roughly every 3rd or 4th year.
In the early 2000's BMW was a top paying company in the area, since then companies like GE, Michelin, Tower Automotive, Magna Drive and others have since passed the top pay spot by as much as $10-15 dollars an hour.

5. Working any plant shutdown days your made 2x your hourly salary plus 8 hours vacation day that could be take at your convenience.  
Or you could opt to take 3x your hourly pay with no earned vacation day.  
This also was taken away.  The only days you could earn either the 2x your hourly rate and 8 hours vacation earned day or 3x your hourly pay was only on the "specified Holiday, (ex.Dec 25)

6,  Everyone was offered a  pension until about 2010 or so, after that they only added so called an extra percent into your 401k, this was only for the only American Plant, Plant Spartanburg.  The German and British Plants kept their very attractive Pension plans.  

The company likes to publicize how they are a employee minded company, but the company morale speaks for itself.  

I could go on an on about the American management incompetence, but this is all public knowledge within the plan.

my typical day at work was going into work being greeted by everyone that i worked with. usually when i got to work i would go into the drivers room to see where i would be driving for the day and then checking out the key to the vehicle i would be driving. i learned so much there. i made alot of great friends and i probably learned something new everyday. there was always something to learn about the new vehicles the management was very friendly and always wanted feedback on our opinions and concerns. this was probably my favorite company to work for. i always felt like my voice mattered. my coworkers were my family. everyone was real close and when someone was out sick on a medical leave , everyone would pitch in to get that person a card and make sure they were okay. id say the hardest part of my job was the long hours and the 6-7 hours on the road with every possible obstacle that would come up and you never new what was gonna come up. but we communicated with each other and looked out for each other and made sure we got back home safe. my favorite part of the job was knowing that our purpose was to evaluate all aspects of the cars and make sure when the car finally came out on the assembly line that the bmw owner would be happy with their purchase and us knowing they would be safe because we tested them first and let the engineers and electricians know of any issues that would come up on the new software being used,. i felt like i everyday when i went to work my opinion mattered and we were doing something good for all who would be behind the wheel . it was a great job and i think anyone who would have a chance to have that job would understand that it just wasnt about getting in a car and driving. it was more than that. we were out there to make sure that the vehicle you would be driving was the most reliable car and you would know when you got in it with your family that the car was gonna get you where you had to go and safely with only one thing to worry about and that is that the car was gonna get you where you had to go and you were going to enjoy every minute in it.

Very dynamic, challenging, and rewarding experiences and opportunity to impact the entire world and the local economy.

Instrumental to be a part of history for the 1st BMW transplant in America with a successful startup on schedule with trained, competent associates.

Opportunity to identify assocites with leadership or technical abilities and provide a path to achieve their respective goals.

Given authority to hold other departments and disciplines accountable to support the business unit to achieve success and handed down stretch targets.

The average number of meetings per day (6) often created additional challenges when running the daily business and although senior management implicated plans to decrease the meeting load, it never happened.  Also headcount targets placed additional stress on hourly associates who were often turned down for legitimate request for pto which negatively impacted morale.

Open positions were often filled by transferring German associates when qualified and capable associates for those positions were already available. This also dampened morale.

A continuous cycle of suppliers inability to meet plant expectations caused additional stress to build vehicles as sequenced and on time which unfortunately adversely impacted production cost and delivery to waiting customers.

It was still very rewarding to be a part of history and also experience Germany, specifically Bavaria, which I absolutely enjoyed, the culture and mindset of my German colleagues and friends.

I am very proud to have had a successful, exciting career at BMW and also how numerous associates who worked for me are now in more responsible roles and experiencing great success.

I was never rewarded for being productive. The only time I got a raise was when a fellow employee got up and walked out after neglecting to do her task. She should've never been the only one cleaning this building to begin with. It is far to large. I was told after taking this position. I would be evaluated and given another raise after 6 months. It never happened. I was lied to over and over again by management. I fell like I was prayed upon and discriminated against. I worked extremely hard for this company. Walking up to 6 miles a day. This was 6 days a week. I Google mapped my walking around this building. How accurate that is? I wouldn't know. I had to put 2 soles in my shoes to keep my legs and feet from hurting. My legs would hurt so bad at times. I honestly felt like giving up. I have seen at least 20 different employees come and go at this company. Most were people I had to work hand and foot with and all of them gave me a lot of bs. Don't get me wrong. I enjoy working hard but I also like enjoying the fruits of my labor. I feel they were insufficient. Someone working like I did deserves a lot more. Not just money but respect. I had some good experience at this company as well but for the most part. I couldn't wait to go home. I attempt to see the positive in everything but these are my feelings. This is the truth. This is how I feel about working at this company.  People don't want to here a lie. They want you to tell the truth. I wouldn't recommend working for this company without having some sort of experience.  I learned a few things about BMW's. Management doesn't seem to pay attention. I would love to make this look like rainbows and butterflies but I had to compromise and sacrifice for this company. I feel it lead me no where. I hate to burn bridges but some need to be for the good.

Used to be a great work environment under the proper management. I enjoyed working there because of the great team moral, proper training, appreciation for employees and management, bonus programs, team building events, experience in learning new and different tasks and processes, and opportunities for growth with quick advancements from internal promotions.

Along with other businesses, the pandemic caused the site to become understaffed. We are expected to work Monday through Friday 10 hour days, an 8 hour Saturday, and now recently a voluntary Sunday. Although the hours become tiring from physical labor, the mandated overtime is not the real problem.

The culture at this site has declined when there were changes in upper management. Lack of accountability amongst supervisors and employees, favoritism, inability to properly address employee concerns, poor communication from management to supervisors and employees, toxic work environment.

Supervisors are not treated equally, some are expected to do more because they are capable while others are doing the bare minimum by choice with upper management being aware. Employees were not being treated fairly due to management’s personal opinions. Poor attempts to conceal problems with temporary fixes, trying to maintain a fake image instead of coming to a solution for real improvement.

Currently still employed here, however I am looking for better job opportunities and hope to start with a new employer soon. Main reason being that a concerning amount of my peers and supervisors, of several years (5+ years), have left this site since the change in management. Pay increased as of this year, but still could not minimize or reduce turnover due to the decline in moral caused by poor management.

A typical day at BMW of Orland Park starts off by checking in orders and processing the inventory of parts. Upon completion of checking in orders, it is necessary to print a daily report to match the company’s inventory to its actual stock and report further findings to the manager. I would use BMW of North America's corporate website to deal with inventory issues, monitoring availability of items and sending back parts that are no longer needed for BMW.
After getting a hands on feel for my position, I have taken many important aspects of my job into a higher degree which has formed me to be an incredibly knowledgeable, independent, and computer savvy with minimal help. My Co-workers and I have formed a strong business relationship which has been nothing short of spectacular. They are highly dedicated to their line of work. From the beginning they helped me be the employee that I am now which will transpire into being a successful worker for many years to come.
The Morning is when business is at its peak which could present a challenge when it comes to handling orders that are placed from the previous day as well as receiving other orders from third party suppliers, and needing to present all necessary slips and documentation to my manager; all at one given time.
I enjoy a challenge and when a new task is presented to me, I want to seize the opportunity to thrive in unfamiliar situations. My manager is a great influence on me and he is the person I want to become when the next opportunity arrives to do something great with a new career.

I have been a Client Advisor (salesperson) for 6+ years. As a young college graduate, I started off making more than I had ever made elsewhere and I was thrilled. I have continued making more and more each year. For the past few years, I have been right up there with the veterans, often outselling them. 
I spend 50-60+ hours a week here. I receive calls after hours and on my day off, if I get my day off. I often have to work my day off because I either have a client coming in or because the dealership comes up with all sorts of BS like it is the last week of the month, it is the first week of the month, your day off is Christmas so you don't get your scheduled day off, etc. Speaking of holidays, the only holidays we have off are Christmas Day and Thanksgiving. I work every Saturday. I often have to tell my family and friends "Sorry, I can't!" when invited. I do understand this is a retail job and Saturdays are often required. I feel I would be a more productive employee and be able to be a better salesperson to our clients if I had a little more time to myself and with my family. 
I get one week paid and one week un-paid vacation, while our *service department* gets 3 weeks paid vacation and one week un-paid. No matter how long I work here, I get no more vacation time.
At this point, though I have made a lot of money and have been successful, I wish I had never worked here. I have become accustomed to a certain income but can no longer accept the time I have to devote to this job. Some things are just more important than money, and because of this I am seeking employment elsewhere where, though I may not make as much money, I will have a better work-life balance.

90% of the staff are temps and contract because BMW only believes in employing staff that will generate revenue, neglecting all of the supportive and administration needs.  There is no security and no organization.  To exhaust peoples and exploit them forcing them to perform work outside of their job descriptions the Sr. Business Development Manager  practices "cross training" which really means having people do what ever they want them to.  When hired to work as a receptionist you may be asked to perform as a cashier handling thousands of cash dollars, cards, etc. There is a phones department where you should only be asked to answer and direct calls but instead end up discussing service issues, acting as technical support, and doing the job of service advisers while barely making a quarter of their 6 figure salary.  It is a really sad place.  You are sold a dream of growing and "moving up in the company" this will not happen if you have real skill, education, and talent.  The idea of a promotion is going from file clerk, to receptionist, to head receptionist, to secretary.  I came in with a BA and 3 years of customer service experience, quickly learned the functions of the vehicles though I was already familiar as a car owner and a professional researcher not to mention a graduate student.  I applied for various openings as Sales associate, Service Adviser,etc and was overlooked.  Don't do it to yourself its not worth it.

I have been with BMW for almost a year through MAU. At first, I was excited to work and make a living after not having a job since the pandemic started. Now, 11 months later, I am miserable. I have developed insomnia and I'm not even on the night shift. I have recently had to call out due to heart palpitations. We are so understaffed in the part of the plant I work in that we have had to do mandatory OT. It is hard, fast paced work, and I've heard that the control room speeds up the line whenever they feel like it. If the robots mess up, they punish us by making us work an hour over, or 30 minutes over. I'm so sick and tired of feeling rundown and not cared for. The physical therapy is a joke. The point system also makes ZERO sense to me. Emergencies happen. Maybe if they treated their workers with an ounce of decorum it could be a better working place, but I know a lot of higher ups really enjoy lining their pockets.

As someone who is also LBGT, I do not feel safe with the people I am surrounded by. The morale is at an all-time low and we do not get a lot of recognition or appreciation unless you sell your soul to this place.

Top Job Titles	Average Salary
Automotive technician 12 salaries reported	$33.25 per hour
Service advisor 12 salaries reported	$89,792 per year
Service technician 6 salaries reported	$33.00 per hour
Receptionist 12 salaries reported	$18.33 per hour
Car sales executive 6 salaries reported	$124,583 per year

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