vice president

full stack developer

senior vice president

analyst

vice president of client services

I have a lot of things I would like to say about this company. The work I was doing was moderate where it wasn't too easy or too hard. It was just right.  It was easy to learn my job duty quickly with the right kind of training. On a typical day, it would depend. For the most part, it was really busy or busy enough where it never got slow to sit around doing nothing. There have been days in the summer where it was so slow though. In fact, at times they used to offer VTO because there was barely any work. That has not been the case lately. 

I have learned how to do new job tasks by being trained on what I was looking for when I process a payment and different rules of each function of the accounts of how they should be keyed and processed being sent to the customer. The main thing I have learned was to adapt to each situation and being flexible in my schedule where overitme was required. It was working around that between my personal life and between work.

The positive things I will start off first by saying it was a very diverse culture and I liked the people I was working with. I had a good working relationship with the supervisors. In fact, I was able to ask questions. The supervisors treated me fairly with giving me recognition and appreciation when it was due and every performance review I had was off the chart good, deservingly so where I got credit for doing an excellent job. That is one thing I will say. That is why I gave the job culture 5 stars.

I have to be brutally honest though about the management with constructive criticism. As much as I liked them a lot and never had an issue with them, the whole department was extremely disorganized. There have been miscommunications on what was happening with the department. For instance, last minute communication about being required to work overtime all week or lately the most relevant problem was just being laid off without warning. They didn't give me months of notice to prepare about losing my job. I found out the same day. That is why I gave management 2 stars. I did give the rating 2 stars because I got along with the managers but I felt like they could have done a much better job communicating at times with what was going on and why something was a certain way. A perfect example was like working very long overtime hours that were mandatory which had burned me out with not being able to get out of mandatory overtime. I felt like I was overworked with no flexibility and no time to spend with family. Supervisors/managers in charge of attendance would sometimes work with you but at times not that often where they would count someone not being able to do mandatory overtime against you. This was especially true during the pandemic during Covid times none of us were allowed to work from home. It was not arranged and that caused extreme stress. 

The most hardest part of the job was just working the long hours. The good news though was the compensation pay I got and extra overtime being paid for which was great. I give the compensation 4 stars only because it took many years to get raises and I wasn't moving up at all for job advancement. 

As far as the most enjoyable part of my job, that would have been how laid back it was where they weren't too strict on getting away from your desk to stretch and that you didn't have to ask permission to go out of the building or step away from the desk as long as you weren't gone for long. They were very reasonable. 

With all this being said, working for this company is a hit or miss. It has a lot of good but there's some bad. If you are looking for a work-life balance and flexible schedule, at least in my department, that wasn't possible unless I had the time off but even then only a certain amount of people were allowed off and it was hard to get including the vacation days you wanted if you didn't have seniority. Also the job security/advancement was probably the worst because I expected it to be a secure job but like I said, being laid off took its toll because it didn't matter how long you have worked there before and how hard of a worker you were, there was no guarantee they would keep you. At times, I felt like it was favoritism. 

If you are looking for a great job that will help you financially and a great company with decent benefits, I recommend working here. However if you are someone that wants to advance your career life time long term having job security, this isn't the place to work at. 

This department has turned into one of the worst jobs I have ever had.  First off, most of the work that I do, at least, is mundane and rote, so if you want a job that stimulates your mind, this is not the place to go.  Furthermore, there has been a steady downgrade in respect for workers in terms of expectations and their basic rights.  We have been chronically under-staffed for months; it started in the fall, got steadily worse, and has only in the past month begun bringing in new employees.  At the same time, work loads have increased.  Yet employees have been expected to get it done in the same time frame, despite there being fewer people managing higher volume.  Plus there has been a steady stream of endless side projects which have taken people away from their work and cut into time further, and they were told to just neglect said work and do the side projects... then people would talk about why the work wasn't getting done.  As well as showing a deplorable tendency to not start those projects until the last minute.  In January, when things really took a turn for the worse, we were told we had to find and release a load of multiple thousand files in a couple weeks... and the message said the deadline had been established a good couple months ago.  Why wait so long to start working on it, then?
As a whole, some management works very hard, but many others just do not seem to be good at managing time.  There's a lot of micro-management in this department, as it's been made clear employees are not seen as trustworthy.  Some did take advantage and/or break rules, but instead of dealing with them privately, everyone gets punished.  Plus there has been a steady rise in demands on personal time and energy, to the point that there is no work-life balance to speak of.  Life is work, in this department.  As of this point in time, employees are expected to work basically every Saturday, a full eight-hour day.  You are expected to have few schedule conflicts, and if you have any, you are in turn also expected to pick up extra hours to "make up for" non-attendance.  It is now also customary to require employees to do ten-hour days instead of the eight established as customary, typically with little to no notice.  Sometimes they tell us the day of.  Recently they have also begun taking away our lunch break, telling us to eat at our desks and keep working- including on lengthened days.  This is not just once or twice, it's the majority of an established work week.  There is little to no understanding about conflict or difference of duties.  Everyone is expected to march in lockstep, and questions are greatly discouraged.  So much as a simple clarification can be seen as "questioning authority" and therefore insubordination.  It's a very military atmosphere, where obedience is expected to be immediate and absolute, even blind.  We are typically kept at least somewhat under-informed, where the management doesn't tell us more than they think we need to know, which is often not a lot.
In short, in this position you will be worked into the ground, receive no work-life balance, or respect as a basic human being or individual.  You will be expected to be staunchly, blindly devoted to a position that enacts great demands on you for very little reward or gain in return.  Employees are basically treated like mobile office equipment with no personal needs or requirements.  I will note now other Mellon departments are not like this.  I did contract work in two others, and they both treated me very well.  But this department is a pit of despair, and unless serious changes are made in the way things are run, I would not recommend to anyone that they work there.  You will very much regret it.

The training?  What a joke!  The four weeks of training that they promised you in the job advertisement? Forget it. It's one week of classroom training and the rest of it is you basically sitting and watching a phone rep take calls for the next week.  Then they throw you to the wolves and make you take calls on your own before you are ready or even have a strong grasp of the material. The training is horrible and sets you up to fail. The managers are nasty. When you go to the managers with questions you get a snarky look or attitude. The guy who who is my manager would always try to belittle me whenever I walked into his office to ask a question. He was always my last resort for asking questions because he would flip it around on me and make me feel about 2 inches tall. I wouldn't have to ask him as many questions if their training program was actually sufficient for the job they hire for.  There are constantly way more calls waiting in queue than there are reps to handle them. The place has very high turnover constantly. People immediately Run for the hills. They never have enough reps in any of their sections to handle the call volume. The only time the managers initiate contact with you is if your using sometime after the call to wrap up a task. If you use any after call the immediately berate you in school do you. If you go away from your desk to go to the restroom, forget it. You'll come back to your desk with five messages asking you where you were and demanding to know why you were away from your desk. I'm an adult, not a child, I'll be damned if someone is going to tell me when I can and cannot use the restroom.  All they care about is getting you in the door and getting you on the phones and taking calls as quickly as possible. They do not care about treating people the right way. All they care about is having someone in a seat to take calls. This call center deals with large amounts of money in people's Financial retirement accounts. The calls are not easy and there's a lot of information to know. It's very stressful because it's very easy to make a mistake or give out wrong information and then it turns into a huge problem if that person calls back and talks to someone else. I had many callers who told me they received different answers every time they called in. There's some phones reps have been there for years who still give out bad information. They don't have the brightest bulbs working there taking calls.  Bottom line, only accept a job there if you truly have no other options.  You will be micromanaged, treated like a child, and basically set up to fail. The only people who seem to do well are the ones who can last for a year in the call Center and then they transfer out to another department in the building. There are other departments you can work in, including data and reprocessing, account resolution, and a whole host of other departments that are not based upon being on the phones. However, those jobs you few and far between. And they're not easy to get into. Like I said, only take this as a last-resort option. There is such a high turnover and all the representatives who work there are absolutely miserable. There's a reason why there are always job listings hiring for this place. Think about it. What company has to constantly advertise for the same position?  That should be a huge red flag to all who read this , that you need to pass on this place!

Prior to being laid-off on 2/29/08 from BoNYM's former subsidiary BNYIC, it was a decent company to work for because you learn more about the company and the industry. It was a stable company to work for until Chase Bank had acquired the Retail Sector of the Bank in 2006 and The Bank of New York and Mellon Bank merged later that year in which both companies decided to dissolve BNYIC and relegate those jobs to BNY Capital Markets and Dreyfus. The Benefits like paid vacation time and being able to earn a 3 week vacation after 3 years with the company along with Personal Days, Annual Holiday Parties, Decent Annual Pay Raises, Health Care Coverage and some perks like when the original former long time CEO awarded all employees with Employee Stock Options besides 401-K , Occasional Free Lunches/Working Lunch and job autonomy would be the aspects that I missed very much. Management I would have to say would range from OK to poor since there is always a high turnover rate after 3-4 years and some were able to run the company decently more than others but not exceptionally well though because they were much more interested with their own personal agendas rather than having their subordinates backs in times of need nor were they caring and concern enough about their own employees. In addition, certain supervisors and people in management (not all) have the tendency to show disrespect towards their employee by yelling or to belittle at them especially in front of other employees. This is were the general lack of respect and appreciation comes from especially since you don't hear from Management when you do an exceptional work and get recognized for that. You do hear from them when you commit minor errors. Co-workers I would have to say were okay because just like in the rest of our society some you can relate to or relate with you and get along with some don't and some you would rather stay away from. A typical day at work is I am just a self starter so I routinely perform the same tasks day in day out during my last nine years with them. The hardest part of the job actually none except when it was time to go because there was no other positions available that time which I can be transferred to although I would have welcomed that if there was.

When I first joined the company through the OCAP Program, I had high hopes. I was welcomed by many top level executives from outside of the operation center and all over the world. It seemed promising that I would accomplish great things within the company. The region executive throws bunch of terms like “smart tech,” “machine learning,” “natural language,” along with his favorite hand gestures that make him seems like he know what he is talking about, (he doesn’t have a clue.) The upper management talked about how we are a catalyst for the company, how we are going to make changes. 

But couple months after I started the job, I quickly realized that we are just a group of small operations analyst that has minimal powers in terms of orchestrating changes. We are limited by the company’s bureaucratic control. 

I can’t speak on behalf of the whole corporation but the culture of CNY operations center can be described with three words: Dead, bureaucratic, and toxic. Let alone many and many racial discrimination Incidents I’ve encountered through out the short months I was there. I’ve never felt so unwanted, disposable and belittled in my life. If you are not Caucasian they are guaranteed to mess up your name with someone else. Even the “top dog” did it numerous time. 

Okay enough about race. Let’s focus on why the culture is toxic. If you are coming as an OCAP analyst, you are in better luck. But the people upstairs don’t want to work with you because your job is to implement automation for their jobs. Once everything they do have become automated, they are out. That’s the cold hard truth. It makes it extremely difficult to have work done because they always pretend they are so busy and can’t work with you. Let me be honest here, their jobs are eventually going to be replaced either by us or the people in India anyway! 

The lay-off culture is crazy. They do it so often it’s like the lottery draft. People are disposable. It doesn’t matter if you’ve been here for 10 years 20 years. If they suck everything out of you you are out. 

My word of advice of young people that’s coming in. Learn new skills, and once you have learned it: GET OUT! I’m not joking here the longer you stay the more you will become unmotivated. The skills you learned here are extremely valuable like robotic automation, and the use of analytics tool like Alteryx. Because you will get paid A LOT MORE somewhere else with those skills. Think of this place as an training camp.

So, I was hired by my recruiter to work here as a Data Entry Clerk. I had never worked in the field of Finance before, and so I thought I'd receive comprehensive training. I had pretty much seen the writing on the wall on my first day. The woman who was supposed to train me, was out sick. The woman with whom I was assigned to work, was less-than-thrilled. She even IM'ed this nasty assistant manager that she "didn't feel like dealing with me today." My manager dumped this responsibility on her, and she had a family crisis that day. I actually had to say to her, "It's pretty clear you don't want to train me today, so I'll go sit with someone else." And that was pretty much my experience for six weeks.

I would get jeers and snickers from the assistant supervisors whenever I had questions, and my trainer, who had done this job for years and should have behaved more professionally, said to me several times, "You don't know what you're doing, do you? That really irks me, because I feel like I've wasted my time." I was so tempted to call my recruiter and end this assignment, because I'd come into work every day nervous and anxious, and the atmosphere was rather cliquey and unfriendly. You knew if you were one of the "chosen" ones! 

They would gossip behind my back, and in front of my face, because I didn't catch on fast enough. Well, that was because the training was absolutely awful! My manager, who said she was "proud of me" for processing 100 financial transactions, let me go the following Friday. I thought she had my back, as she put on the facade that she was this wonderful, helpful person who wanted to see people succeed. The temp that was hired the week after me, was treated a lot differently. People bent over backwards to help her, and to include her in various activities. An example is that they ordered Chinese food; they asked everyone but me. The working environment was extremely toxic, and when I was told my assignment ended, I was both relieved and curious. I was meeting productivity, but my manager had asked for feedback from those with whom I worked. I think someone did me in.

I think this particular job was one of the worst jobs I've worked this year. My advice: Run, don't walk, away from this mess of a place! You'll thank yourself later. Awful place to work! My grade: F!

Reconciliation Specialist:

Prepared Asset Reconciliations between our client and various custodians which enabled the fund administrators to prepare detailed client activity to provide to the client.

Downloaded investment assets to Excel Templates, using macros, formulas and performing manual matching which performed analysts of the reconciliation and also ensured it was accurate and balanced.

Downloaded cash transactions from multiple custodians and uploaded to the BNY Data Base System which provided the cash reconciliation team with the information they needed to monitor the investors accounts and move monies where appropriate.

CNL Group, Inc: Feb 1992- June 2006
Team Leader New Business/Investor Relations:

Supervised 4 associates to insure all investments received met SEC requirements before accepting them.

Received and processed a volume of over $1M of investments each day for Real Estate Investment Trusts and Private Placements and ensured the funds were deposited in a timely manner to meet SEC and company requirements.

Researched and Resolved problems for Custodians, Financial Advisors and Internal Accounting on a daily basis which improved customer service and enhanced customer relationships

Created Daily, Monthly, Weekly, Annual Escrow Reports to accounting regarding funds received for investment and sales information data.

Received a Great Job Award for working under stressful conditions to close out several funds at the same time with a reservation system while making sure the investors, financial advisors, and company was compliant and maintained effective relationships with the Broker/Dealer Community.

Created and updated a Training Manual to ensure the quality of work was instilled into each associate.

Received a Collaboration Award for working with Team Members to make sure a Real Estate Investment Trust was in proper order to transfer to a Publicly Offered Reit.

Worked together with Managers and Co Workers to change a manual process to a more effective process of scanning all information received before processing. This ensured it was received and directly uploaded to the data base system in a timely manner.

When I started at BNY Mellon I was put into a department which just implemented a new manager with two new liaisons, which is the second in the chain of command.  Liaisons are supposed to help the processors, which is what I was brought in to do.  My liaison on a daily basis could not help me so I started working with my manager and he helped me greatly in my training process, however the manager has tons to do, that is why a liaison is so important.  So it was me and another young guy thrown onto a team that consisted of a new manager, two new liaisons, and the young guy and me.  We both started around the same time, and that was it, nobody with any experience at there respective position.  The first month I did very little and was mostly left by myself.  I would train with my liaison for an hour or two, not understand it and then have to bother my manager.  This went on until my temp contract was up 3 months later.  Then they must have figured that it was time I got some actual work and gave me more responsibilities.  This was fine, but when I did not know how to do something my liaison would ask my manager and I would have to wait until he was free.  I am not kidding when I say sometimes it took days before an issue was solved by my manager, all the while my liaison would be doing nothing.  Liaisons basically look at a problem and are supposed to help processors fix it because they have at least 5 years experience, my liaison would look at it for a couple minutes and say you better ask the manager.  I am tempted to use the word lazy.  Then the other liaison who worked with the other processor gets moved and we get another new liaison who likes to play on her phone most of the day and complain.  She was knowledgeable at her job, but seemed angry at times and also lazy.  Us processors were also told to never claim overtime.  I had work to do in the morning so I would often come in early to get a jump on it, and then never claim those hours the six months I worked there.  Bottom line, BNY Mellon probably can be an enjoyable place to work, the department I was in just frustrated me and I in turn had a bad experience, but that does not mean every part of BNY Mellon is like that.

•	Worked with Business and operation team for the enhancement of trading platform, advisor platforms.
•	Strong experience in Data Analysis, Data Profiling, Data Migration, Data Integration and Metadata Management Services.
•	Documenting code logic and procedures performed.
•	Worked with Business analyst and SME in order to translate the requirement into technical design and connect with the off-shore team to carry out the tasks.
•	Wrote hundreds of stored procedures to support various business needs.
•	Report development using SSRS.
•	Query and mine large data sets to discover transaction patterns, examine financial data and filter for targeted information - using traditional as well as predictive/advanced analytic methodologies.
•	Wrote complex T-sql for data extraction and data analysis.
•	 Involved in Designing, Developing and Testing of the ETL (Extract, Transformation and Load) strategy to populate the data from various source systems feeds using SSIS.
•	 Designed ETL packages dealing with different data sources (SQL Server, Flat Files) and loaded the data into target data sources by performing different kinds of transformations using SSIS.
•	 Created Triggers, User-defined Functions, and Views for both Online and Batch requests handling business logic and functionality of various modules.
•	 Responsible to support SQL Servers with ever-changing workloads, and achieving some level of predictable performance (or minimizing variance in plans and performance).
•	Created checks and constraints to maintain data integrity.
•	Created views to facilitate easy user interface implementation, and triggers on them to facilitate consistent data entry into the database.
•	 Knowledge of developing reports from Cubes using the KPI's for decision making, also debugged data connections, data sources and Data Source Views.
•	 Creating Ad Hoc and parameterized various Reports using SQL server 2008 R2 / 2012.
•	Analyzed the existing application programs and tuned SQL queries using Execution plan, Query Analyzer, SQL Profiler and database Engine tuning Advisor.

BNY Mellon is a long-established investment bank (no retail branches). Due to a number of acquisitions over the years, the company has a disparate collection of new and old systems.

The King of Prussia (KoP) office in PA supports their main sub-accounting system. This is an old-school Fortran on Vax/VMS system that has been adapted to run on Linux largely unmodified. Clients are now being moved to Linux.

(BNY has a modern cloud- and web-based platform, but that isn't present in KoP, it is built and used elsewhere.)

The client migrations are keeping work hectic, but at other times the pace is slow. There is an inordinate amount of corporate red tape that really saps the speed of development and support. This is not the typical fast-paced project environment, nor a country-club.

The production system is very complex and normally gets multiple support calls each night of the week. Production support can be a nightmare as SLAs are often 2 hours, so calls have to be resolved fast. If processing isn't resumed in time, it may run late and blow deadlines. System is batch-oriented and runs mainly 10pm to 3am M-F, and most calls come at this time.

BNY has heavily laid off staff at KoP for several years, cutting bone and leaving some teams crippled. Much IT has gone to India. Stability is a real risk here. Managers have to justify the salaries of their US engineers. Consequently, pay levels for US engineers are $10-15k below average, and raises and promotions are hard to get. Slim hiring that began in Jan 2017 petered out, and a few layoffs came recently.

Health plans are all high-deductible per IRS rules: HSA $3k deductible with $12K annual out of pocket. There is RSA but not much different on costs.

Managers are not seriously owning or sponsoring projects, to the point where they regularly skip important meetings such as setting direction and priorities. No transparency, decisions are made without all stakeholders, often catch key people by surprise. Choosing to lay off your most experienced people at key times doesn't help the organization make its dates or improve morale.

Top Job Titles	Average Salary
Vice president 148 salaries reported	$119,711 per year
Full stack developer 121 salaries reported	$153,685 per year
Senior vice president 151 salaries reported	$159,421 per year
Analyst 17 salaries reported	$61,059 per year
Vice president of client services 93 salaries reported	$120,290 per year

Working at BNY: Company Overview and Reviews

BNY

BNY Ratings

Popular jobs at BNY

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected