housekeeper

housekeeper/laundry

custodian

laundry attendant

dietary aide

BSG Maintenance

Every day I went into work I would have to hunt for anywhere from an hour to two hours for the chemicals/supplies to do my job before I could even start. I would be given 2 full wings which is what you would normally give a full-time person and then would be consistently asked why I didn't finish my work.  we were told that we were expected to clean the resident rooms top to bottom in 10 minutes. We were told that basically the room should be perfection in 10 minutes and that there was no excuse for there to be anything less than perfect. You are supposed to build a rapport with the residents-this is not possible in a 10-minute window. I have 20-plus years of experience in cleaning and management and I am absolutely appalled at the way that they treat their staff and the wages that they pay them. How do you yell at staff members for not doing their job when they can't even provide the basic necessities to do the job?  A lot of excuses from management and a lack of training or should I say no training!! Always short-staffed and when they get good people in they treat them like dirt. Anyone that walks in there with a positive and hard work ethic can guaranteed within 2 weeks be ready to quit.

They preached a good talk to you before you get hired and once they get you in there it's exact opposite of what they promised you.

I went in there with no direct experience as I explained to them being a manager in a senior living facility. I discovered that the employees were paid minimum wage with no reviews for several years I worked to bring Christmas parties back to them for their overall happiness on the job employee birthdays &  honoring employees of the month. I accomplished many other things like reviews and was working very hard towards turning the ship around and getting the employees what they deserve because they were so disrespected by lack of communication from the management and lack of monetary compensation they weren't even told if they did a good job by our boss. I like my predecessors was 1st asked how things were going(which I thought was great) and then told he was there to separate ways & turn in my keys & ID and then he walked me out the door. I asked what I did and why being terminated. All he said was your in your probation period  and something occurred recently so they went the direction of termination rather than follow their procedures that I was taught to use for disciplinary actions which were verbal warning, probation, written, suspension,  and finally termination.  I wasn't offered any of those as I feel I deserved and was supposed to get.

Your hard work here doesn't go unnoticed, it just goes thankless. I was given a 3 minute tour of the building I would be working in and then left to figure out everything else completely on my own. My supervisor never checked in or asked to see if I needed help with anything. I think my boss(?) was only ever at the building MAYBE 5 times, and I never met anyone from management or HR, didn’t know who truly was my boss, but was expected to know who they were when I had issues I needed help with. I learned everything independently and made it work well. However, lazy people get leadership positions and will come in and expect you to change the way you do everything. They will expect you to take a portion of their work for the sake of “teamwork”— but will do absolutely nothing to help you. You can be the star employee and be the backbone of everything, but people that seemingly randomly got leadership roles will get all of the praise. Nobody at this company cares about their employees. Nobody at this company will help you. Nobody at this company will thank you. They only care after you’re gone. Do not waste your time at this company. It’s not worth the stress and neglect. 

What is the best part of working at the company?
The hours were very excessive and the people were great to work with. Except the big boss. He was hard to get along with.

What is the most stressful part about working at the company?
Working overtime and the boss not liking it. The employee situation could have been better, but they thought otherwise. Having to make the schedules up every week. Getting the linen order in on time and stocking all of the nurses linen closets.

What is the work environment and culture like at the company?
Being in the basement of the company, you didn’t have any reception, couldn’t text anyone. Otherwise it was somewhat of a stressful job to get tasks done in an orderly fashion, without someone nagging you constantly.

What is a typical day like for you at the company?
Going to work and making sure employees get to work and do their job and get along with the other employees. Sitting in the office worrying about things and tasks that should of been earlier in the day.

Worst company to work for. I was promised a raise twice and never received it. I was constantly called in on my days off due to low staffing (everyone except me and 2 others in my facility left because of the poor management). I asked for my pay stubs and received them 3 MONTHS later; by that time I didn’t even need them anymore. They take forever to fax things through and have cut some people’s pay checks short, claiming it was a “mistake”.  I told them I was being harassed by other coworkers in my facility and they didn’t do anything about it until I told them I was going to quit. They make you do extra work when others are too lazy to complete their own tasks. They can’t even spell the employees names correctly! I was a full time worker, and they didn’t know I was, so I was never recieving the benefits I should have been for over 8 months. And when you finally do decide to quit they will call you over 5 times begging you to come back, even when you tell them to leave you alone. So overall, a very terrible company to work for.

Managment didnt care about you and would throw you under the bus and tell you your work and food production sucked, even though the residents loved my cooking. I was told I was a mediocre cook and would never become a better cook and therefore didnt deserve a raise (from the kitchen managers), even though the complements I recieved from the residents and higher ups were above and beyond. After sticking up for myelf because a manager got in my face I was fired for insubordination. BSG then lost 3 of their best and only full time cooks because of those terrible manager's. After leaving bsg I became a chef and have doubled my salary. I contribute my success to the b.s. their unprofessional managers told me. This company dosnt care for you or the people they so call serve. Im amazed they still exist to be honest. Do yourself a favor and dont waste your time on this joke of a company!

The services BSG Maintenance offers are amazing; being able to assist residents by providing a clean environment feels very rewarding and also a feeling of accomplishment. It is hard honest work but required no specific training so the pay is reflective to the requirements. Management is cooperative with staff; always trying to grant all staff time-off requests. Company provides room for advancement; for example current Regional Manager started 10+ years ago and has been promoted up the ladder to a Regional Manager position.The knowledge gained has expanded my resume. If you are willing to learn; they are willing to train you. Extremely family orientated company; which is not a surprise due to the mission statement of the company. The services offered is solely helping others; who doesn't want to be part of helping others? Flexible hours; perfect balance of work and family.

Working for BSG was a nightmare. Being a housekeeper you were essentially 'low man on totem pole' Every day I worked there I felt like I was constantly walking on egg shells with a co-worker. I learned that the longer you bit your tongue the worse its going to be so just shrug it off and do your job. Management wasn't too bad, actually a pretty decent guy. Was flexible when needed. 
co-workers weren't bad, they seemed to be under lots of stress for the amount of hours and hard work they put in. 

Hardest part of the job was staying focused. Mopping the floors was hard with TV blaring. Occasionally I would glance up, but then get scorned for 'watching TV on the job" the most enjoyable part of the job was when I finally resigned. Working from 5-10 at $8/HR wasn't worth the amount of stress, back breaking work.

Bsg maintenance was the worst company i have EVER worked for. They give you a super low paying wage compared to the insane amount of work they expect you to complete in a day. Raises were just a joke to them and upper management were AWFUL to their employees. No one ever stays with the company so you are CONSTANTLY short staffed and were expected to complete your work along with anywhere from 1-3 other people's work every single day. The reason no one stays is due to the terrible low pay wage and no benefits for the part time positions and the awful benefits you are offered as a full time worker, they have ZERO respect for their employees and work them with no raises until they can't stand it no longer.

Company is a contracted company BSG Maintenance working for assisted living and nursing homes. Facilities were the residents homes. We helped with laundry, cleaning, cooking meals for the residents and serving food for the residents. We were part of their family and it was rewarding and challenging being able to be there for them and their families. BSG could have treated their own employees better than what they did in the 6 years that I worked for them.  Never got rewarded for anything and compensation was poor. You did not feel like a respectable person or employee. We’re only noticed when you did something they did not like. 

Top Job Titles	Average Salary
Housekeeper 4 salaries reported	$14.01 per hour
Housekeeper/laundry 1 salary reported	$10.04 per hour
Custodian 3 salaries reported	$15.17 per hour
Laundry attendant 6 salaries reported	$12.75 per hour
Dietary aide 5 salaries reported	$12.60 per hour

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