software engineer

senior software engineer

sales representative

account executive

specialist

Bandwidth

A typical day at work involved assessing leads that came through my email to see if they were a good fit for our wholesale division. If I thought they could be a good fit, I would reach out to them and discover their telecommunications needs and how Bandwidth could help. If the numbers were right, I would schedule calls for the wholesale sales reps to reach out and give more information regarding our products and the implementation process. When not processing inbound leads, I was rummaging through the database and making outbound calls to many companies that looked like interesting fits to our company. I would discover any opportunities and pass over to sales team and if not there, I would clean up database by updating interest. 

I learned much about telecommunications industry and some of the inner workings. I asked many questions about certain products such as voice, sms, and e911 products to gain more knowledge to speak intelligently about the products we offered. I learned to develop a strategic process of contacting leads and following up to earn high success rate of moving the lead through the sales funnel. 

The co-workers were great and always willing to lend thoughts and suggestions and give valuable feedback on questions I had. Everyone seemed to be happy and team oriented. 

The toughest part of the job was to not get discouraged about the role and understand it is a vital role in the ability to generate qualified leads and create revenue for the company. 

The most enjoyable part of the job was meeting new people and participating in extracurricular activities with the group. Bandwidth really facilitated a mind, body, and spirit wellness mentality and that was very nice.

Create, manage, and coordinate customer requests through multiple database applications
Act as primary interface with customers requiring assistance through the order fulfillment process
Analyze and validate local number ports through extensive troubleshooting and intervention
Proactively assess, regulate, and address customer needs to ensure accurate account inventory
Manage order/account configuration for 100+ different customers
Surpassed average analyst performance using key indicators to measure ticket assessment quality, such as order cycle time throughout and call metrics.
Handled a high volume of number portability issues with the utmost level of customer service 

I learned how to be an effective analyst in a quick paced environment.

The management was always very supportive

The co-workers are what made work fun.  They were great people who worked very hard but could still share a laugh.

The hardest part of my job would have been solving the problems out in the portals.  You just get better the more you do it.

The most enjoyable part was the flexibility.  They were a very understanding company.

A typical day would deal with managing al my customers accounts, and trouble shooting any issues that might delay there ports to go through.  I would speak via phone, email, g chat to make sure I could ensure the best possible service for our customers.  I learned many different functions about the computer and improved my customer relations skills.  The management was very supportive.  It really was not an easy job and at times would get extremely confusing, but our management would always have our backs, and help us through any problems we may have.  The co-workers are the best part. We are like a family and always get along.  We laugh many times, and help each other when needed. I have had my whole team of 12 people take a look at my project, just so they could all help and add input.

The job entailed multiple responsibilities to include network monitoring, provisioning, change and process management. Learned a lot about VOIP and how to trace calls through a network. Co-workers at the time were great. The hardest part of the job was the lack of structure and no centralized documentation. Management lacked fortitude and the reception of feedback from direct reports. Overall, loved how employee morale was kept at a relatively high level....

Typical Day: Maintain AP Department activities as well as assigned projects, ie. System improvements, audit requirements, forecasting
Hardest part of the job: Training as a new hire. 
Most enjoyable part of the job: Casual working culture, lots of "perks" for maintaining a healthy physical and mental lifestyle.

Very dishonest company.  Seen many walked out for no apparent reason, discrimination in recruiting, micromanaged 
of employees. High cost for benefits. There is no bandwidth within this company. The name should be changed to cut throat. Every recruiter and manager should be replaced.

Bandwidth was like a second home for me, collaborating with managers and coworkers every day was a wonderful working experience - I would say that I learned something new every single day that I worked there. Fantastic for interns, part and full timers - the culture there is amazing.

First of all, I did not get a chance to develop my career because my mentor was busy dealing with his own career problem. Secondly, I was treated unfairly when I worked there,  finally, I quit my job. After I quit my job, the whole team quitted the job in one year. This is not a good place to work. 

It is a great place to grow and learn VoIP products. Managers really have your back and want you to succeed. Team mates will help if you have questions and they will not belittle you. The TAC team is one of the best teams to work on.

Love my job so far. The pandemic has made things a bit overwhelming at times but we are managing! The office is currently open for people to come in but it’s fairly empty. 

Top Job Titles	Average Salary
Software engineer 3 salaries reported	$93,333 per year
Senior software engineer 8 salaries reported	$130,885 per year
Sales representative 3 salaries reported	$46,000 per year
Account executive 4 salaries reported	$102,627 per year
Specialist 3 salaries reported	$45,533 per year

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