bank clerk

payroll specialist

customer service representative

business development officer

Bangor Savings Bank

I had really high hopes when I was hired to work at Bangor Savings Bank and I put 110% effort into my role. I went back to get my MBA and obtained a Graduate Certificate of Business with a 3.9 GPA and Phi Kappa Phi recognition, hoping to advance. There were many jobs I was certainly qualified for and applied to like 10 internal jobs, had knock-out interviews, but without a doubt, the job would always go to someone else. Even a temp was hired for a job I applied to over me at one point. I realized the company promotes and gives opportunities if you are buddies with senior leaders. There is a toxic work environment within the organization that, at best, is poor management and, at worst, being gaslighted and dehumanized. It's incredibly disrespectful to try to do my job and work hard, and take on all these extra tasks, and constantly be threatened with disciplinary action due to misjudgment, lies and personal grudges on the senior executive level. My anxiety and depression levels were at an all time high and I saw others unfairly treated and fired...literally paraded in front of the department and an exec would say, "so-and-so has decided to explore other opportunities and I'm sure they'll do great." Bizarre. The glowing and "You matter more" statements put out by BSB directly contradicts what happens internally for some people. Despite meeting some absolutely wonderful people, I am grateful I ultimately got out and now have a  job where I am appreciated for the hard work I do. 

Working for a random company can offer both unexpected challenges and unique experiences, depending on the organization’s culture, values, and structure. In my experience, the most notable aspect was the level of unpredictability. Without a clear sense of direction or consistent communication, it was often difficult to gauge what was expected of me or how my contributions fit into the bigger picture. This lack of clarity was occasionally frustrating, as I found myself navigating shifting priorities and vague goals.

However, the upside of working in such an environment was the opportunity for personal growth. With fewer structured processes, I had the freedom to take initiative and problem-solve creatively, which helped me build new skills. The team I worked with was supportive, and despite occasional confusion, we managed to collaborate effectively. The company’s leadership, though sometimes inconsistent, occasionally showed flashes of inspiring vision.

In the end, while working for a random company can feel like a rollercoaster, it offers opportunities for those who thrive in ambiguity and enjoy taking ownership of their work. That said, a more defined structure and communication strategy would have significantly improved the overall experience.

Worked for BSB for a summer between undergrad years in retail banking. The training was excellent! The work in itself was ok, but became very repetitive after some time. You are limited to what you can do within your position, with management limiting the skills. The professionalism witnessed within this company is sub-par. Leaders dress like they just left their bed, wearing leisure outfits to work, presenting the company poorly with their general attire. The amount of gossip within this company is absurd. This gossip isn't limited internally as employees begin to ridicule customers as soon as they leave the property. Moreover, bring strong political knowledge as employees voice their political opinions very strongly in some locations. Some managers expect proper manners from their subordinates, but fail to do so themselves. It is hard to see how some people were chosen for their positions in retail banking with them being so incompetent. 

Their employee turnover is high, and may stay high if these issues aren't resolved. With the previously stated issues, it wouldn't be a surprise to many if their balance sheet figures remained stagnant like they have been for the past year. 

Bangor Savings Bank is a nice place to work if you are okay with doing similar tasks from day to day. The highlight of this employer definitely is the people you work with - however, they tout a "competitive salary" and regularly fall below the national average when it comes to wages for certain positions. Additionally, you will be told that there is a good chance you will get a company bonus or gift if the bank performs well, but will not receive those benefits occasionally. When asked, the response typically is "Well, the bank doesn't HAVE to give you bonuses" - if that is the case then why are they such a huge selling point??
When moving higher up through the company, you will be assigned tasks that you will not be compensated for in your wages. Additionally, the further into the corporate environment you get, the more often you will take your feelings from work home with you at the end of the day.

Literally the worst environment I’ve ever worked in or even experienced. Management is a complete train wreck, they just hire people they think are “cool” with no regard for skills or experience. There’s no accountability for managers who are completely incompetent, because there’s no accountability for their incompetent manager, and HR might be the biggest joke in the entire bank. God forbid you ever tell HR anything confidential; they’ll make sure everyone knows ASAP. I’ve literally seen people fired because someone in HR heard something from someone who heard from someone who supposedly overheard the fired employee say something. The entire company is run by a joke of a CEO who’s promoted his old cronies everywhere and given them way too much authority. There’s zero coordination as an organization, and zero oversight, which allows managers to abuse employees as they see fit and then talk about “culture” without realizing that everyone is mocking them and their culture.

It started out ok. They definitely love bomb you in the beginning but just like in any job if you don’t hit your branches numbers you won’t get a good raise. The pay structure isn’t great but you don’t go into banking to make money. If you don’t suck up to your manager you won’t move up. If you express any type of negative emotion or disloyalty it’s frowned upon and depending on the branch your coworkers won’t have your back. There’s a very high level of toxic positivity in this company. Management can’t really manage and that’s where most of the criticism, toxic positivity and lack of support comes from. You will only get a 30min unpaid break. 15 min paid breaks don’t exist. If you are apart of the LGBTQ+ community you may struggle as some managers lack education on what you may need. The long days and working Saturdays can be a lot. I’ve made a few good friendships here but I can’t recommend this company for someone to work at full time. 

My first job out of college in the late 1980s. Enjoyed my time there but pay was low and hard to advance with just an Associates Degree. Expectations regarding work apparel were stricter back than. I have been applying since 2002 to try to get a job there again. I have matured since the last time and have gained skills. They have adopted this Big Tech philosophy when it comes to hiring. They only hire younger people. The corporate stink that didn't exist in the late 1980s permeates now! Used to be a folksy small time bank. All about growth now! Do nor care attitude. Everyone is replaceable to them. I know people who have been hired with just working in a laundromat but because they are younger they fit there culture. Must not be working out so great cause same Ole jobs posted over and over. Won't be applying again and all my family members have switched to a credit union.

Best place I have ever worked! Plenty of opportunity for advancement and recognition for those willing to put in the time and effort to do a good job. Management (both mid-level & Executive level) are supportive and willing to listen to questions or concerns. My current role allows me to work from home on days where I am sick or the roads are bad due to weather. Pay could be a little better for those in positions between entry level and mid-management, but otherwise benefits are pretty solid (reasonable health insurance, free dental, generous 401k match/annual contribution, plenty of PTO, 16 weeks paid maternity/paternity leave). The people who don't make it here generally either have a bad attitude, are pessimistic, are not personable/good communicators, or some combination of all of the above. There's a reason why BSB is consistently one of the top 5 Best Places to Work in Maine!

Schedules of part-time tellers are very irregular and demanding.

Very nice atmosphere and coworkers

Advice to Management – Try to make the part-time teller positions easier for people who need to also hold another part-time job elsewhere. More aggressively shuttle the best and the brightest into more demanding roles with the bank. Expand out of Maine - the business model is solid.

a typical work day was relaxed and not very busy (at least at the particular branch I worked at). It varied from branch-to-branch. I learned about being able to multi-task under pressure. My manager wasn't very personal with me. It was clear my manager favored some employees over others. My co-workers were very easy to get along with. We enjoyed working together. The hardest part of the job was not knowing if you made mistakes until the following monthly report. It put me on edge not knowing if I did something wrong until a month later, by then it was almost too late to fix or learn from. The most enjoyable part of my job was the people I worked with and the customers I got to know.

Top Job Titles	Average Salary
Bank clerk 5 salaries reported	$17.80 per hour
Payroll specialist 3 salaries reported	$18.33 per hour
Customer service representative 3 salaries reported	$19.33 per hour
Business development officer 1 salary reported	$125,000 per year

Working at Bangor Savings Bank: Company Overview and Reviews

Bangor Savings Bank

Bangor Savings Bank Ratings

Popular jobs at Bangor Savings Bank

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected