nursing attendant

health screener

order picker

customer service attendant

food service worker

Baptist Medical Center

My typical day at BMC would consist of verifying and editing time cards for the Women's Services staff of approximately 75 nurses. I would respond to any employee or physician request for supply orders or problem resolution. I would spend a good portion of my day reaching out to patients that were recently discharged from the hospital to check on their progress and survey their experience during their stay in order to identify any areas of improvement. 
   I learned the value of attention to detail and multi-tasking in order to meet necessary deadlines. I also learned a great deal about empathizing with the patient experience and follow through on problems that affected the patient in a negative way. 
   My co-workers at BMC were not limited to the nursing staff. I would routinely interact with physicians, administrators and many other departments throughout the facility. I learned the value of a positive, helpful attitude during these interactions. 
    The most difficult part of the job was learning to prioritize a variety of duties throughout each work day. I was frequently asked to assist with ongoing projects in addition to my daily duties which would take a substantial amount of my time away from the necessary everyday tasks for which I was responsible. 
    The most enjoyable part of my job was, by far, my opportunity to interact directly with patients and help them through any concerns or issues they may have. Healthcare can be scary to many people and this leads to many questions and sometimes problems for the patients. I enjoy allaying these fears and hopefully assisting in the process of achieving a successful outcome.

What is the best part of working at the company?
Specifically to downtown, you get experience that follows with your resume to any facility. The acuity, demographics, and strong staff really propel you to the next level. It means any other job is easier and it makes you universal in all fields. This is recommended for all new graduates from school especially Master's and Phd nurses. You can't be a director or nursing instructor without getting your hands on training with elite staff. The reason downtown has low ratings is because it's not an easy hospital! it's not personal anyone's fault. It's really extreme stressful high acuity environment. 

What is the most stressful part about working at the company?
staff to patient ratio. The demographics. your 12 hours can easily turn to 14 hour shifts. And sadly, during my time, a lot of codes that have left me scarred forever.

What is the work environment and culture like at the company?
Fast both day and night shift! I really admire SICU and ER. The other floors have their respect too. Once in awhile you'll get a troublemaker, but they don't last. It's really a tough team because there's no other choice! Due to the high volume, pace, and acuity there can be hostile environments. But it's a team whether you like that person or not or vice versa

What is a typical day like for you at the company?
fast! Busy!

Best Benefits EVER, even offers Pet Insurance!.  You get a BIG discount on your insurance by taking part of their employee health plan through Team Member Health. You get a free yearly exam, and money applied to a health savings card (optional) when you complete orientation. They even offer free diabetic medications, to their employees, when you complete their diabetic education program, and free generics when filled at the main pharmacy

Management is Awesome and the company will reimburse your educational fees, and do not expect you to stay with them. (But You will never want to leave once you find your fit)
They are an awesome company over all, that truly cares for their employees and show the up most compassion & support for the community in general. (Non Profit Company)

 Some departments are better than others, but managers, coworkers and providers make a difference. If you are unsure which position or dept. you want to be in, I highly recommend doing the float pool to find your right position dept.. The Float pool is always needing help, and they do not make you stay in float pool for any certain length of time before you move into your dream position. 

New Hospital coming in 2023!!  GO BAPTIST BLUE!!


Baptist East Laboratory has the absolute worst management I have encountered in my entire career.  There is no team feel here.  It is definitely a place you have to watch your back.  There is a lot of immature people here who like to belittle and gossip. The current lab manager will not offer praise for a job well done, no thank you, or reward for working extra or doing extra projects.  You will not feel appreciated.  Any problems you report will fall on deaf ears.  If you stand up for what is right, and make waves...you will pay.  I have heard racial comments come out of the managements' mouths. Count on discrimination if you are a woman.  You will be held back from training opportunities and a man will be sent in your place.  If you are a phlebotomist, you will be eaten alive if they don't like you.  I've seen it time and time again.  Also, the phlebotomists call in sick all the time, so you will end up working short a lot and pulling more of your fair share of work. And, don't count on a thank you or reward for it either.  It was just a paycheck for me, seriously the worst job I've ever held.

My experience with working with the Baptist medical center was not a good experience on my end as a unit coordinator/ secretary. I was given an  excessive work load but was not compensated for it in my hourly pay I was paid the bare minimum. For what was required of me I felt singled out in my   Department And being written up for minor things and then termed to remove from my position and when I requested to transfer to my directors they responded that they did not think of that. And when reported to HR Deparment they told me me they were going to hear my plea and investigate the situation but.  I feel they did not was contacted shortly after and was spoken to by head of HR and told the investigation was completed and was still going to term instead of letting stay employed and transfer to another department as I earned my right to transfer to another department but was told by them I did not an when I quoted their own words they use upon orientation they said no I don’t get those options I feel if Baptist medical concrete had a better management/ HR team it would be a better place to work for future employees.

When I started at Baptist in the kitchen, I was very excited and anxious to learn about the job. Training was minimal and there was little structure. After working in the kitchen for over a year, I would say this has been a negative work experience. The management within the kitchen was horrible. There seems to be little communication/understanding between the shift supervisors and the kitchen manager. Overall I took this job as a learning experience, but don't expect to be treated as an equal when hired in an aide position. I didn't think I was being hired to wash dishes the majority of the day but that is what ended up happening as the Beaches location is a smaller hospital and they do not hire a "dishwasher". Instead, working a shift from 6:30 am-3:00 pm, the majority of my days were spent going up and downstairs collecting and washing dirty patient trays. Other shifts (6AM-2:30PM), had duties within the kitchen preparing the food for patients, and preparing for the tray line. The employees in the kitchen were never happy to be there. The best part of this job was delivering trays and actually dealing face-to-face with patients. I wish this was a bigger part of the job.

The experience was wonderful. My co-workers were great. I came into this position as part of the morning Central Supply crew. I would come in with two other co-workers and inventory all of the supply rooms located everywhere in the hospital. When inventory is complete we go to the back warehouse and restock the supplies available to be stocked. The inventory that is unavailable gets ordered and then delivered the same day to be stocked by second shift. Part of the daily duties includes the above as well as well as answering to orders that Dr's and nurses order for patient care. Filling intubation trays, cardiac arrest carts and cleaning infusion pumps and isolation carts are also part of the daily routine. Prioritizing and fulfilling each order on patient need/emergency was the best part I enjoyed. The hardest part of the job was getting the Nurse's to understand that the priority is with the need of the patient not the need of the nurse.

Busy but enjoyable. I have learned that there is not enough communication between management and employees. Management stuck on policies, do not consider the opinions of the employees to deem policy fair or unfair. Work place culture is friendly and we enjoy working with one another. Most enjoyable part of the job is the patients and coworkers. Policies are not discussed even when a large group of people deem them unfair. Employees are placated rather than having issues resolved. Employees are talked down to, scheduled without regard for their needs; when hired given a schedule that reflects the spots that are open, employee gets used to that schedule and then without discussion or regard for employee, management makes changes. 

A typical day at work as an "Office Specialist" would be for me to arrive about 15 minutes before clock in time, prepare myself for the day making sure I have all the correct applications open for me to properly check in my patients for their Drs appointments.
Management is beyond helpful as well as insightful making sure you have everything you need as well as answer any questions you may have. The hardest part about what I do, is probably problem solving for customers/patients who are aggressive and irate. Given that I have over 7+ years of experience dealing with irate customers, it isn't at all hard for me to calmly assess the situation as well as carefully deescalate and provide solutions to the issues at hand.  
The most enjoyable part of the job is being able to work in an environment that can be best described as a clog system, when we all work together to make sure the day is ran smoothly. We're just like an at work family, we laugh, we cry, and we're there for each other when we need it, all while making sure we can thoroughly make sure each task is complete on time and with accuracy.

What is the best part of working at the company?
I’ve had excellent experiences with all the staff and employees I have worked with and trained a few, have also moved on to other departments as well as I have. It’s a chance for learning and doing something different in all fields in the hospital if you apply the effort. New positions open up and one might be just what your looking for.

What is the most stressful part about working at the company?
I always say to myself “Don’t worry be happy.”
Don’t stress out about the little stuff. You can do this. Working a twelve hour shift does seem to be long hours but I look at it like you only have to do it for three days and your week is done. How bad can that be?

What is the work environment and culture like at the company?
I work around a lot of people, mostly friendly and outgoing. Someone willing to work or help you achieve your goals and achieve your dreams.

What is a typical day like for you at the company?
Very busy and I have seen some days they all come at one time. Constantly on the move getting one settled and on to the next one.

Top Job Titles	Average Salary
Nursing attendant 106 salaries reported	$42.46 per hour
Health screener 26 salaries reported	$40.27 per hour
Order picker 10 salaries reported	$34.95 per hour
Customer service attendant 10 salaries reported	$30.00 per hour
Food service worker 2 salaries reported	$26.17 per hour

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