delivery driver

kitchen team member

counter person

customer service associate / cashier

pizza cook

Barros Pizza

My experience at Barros Pizza was a very well-learned lesson. At the start, I was given nice proportionate shifts and was trained very well. The co-workers were very experienced and had been working there a long time, so I had no problem learning the ropes. Going to work was a nice time to get some work done professionally, because the workers were adults and I was in high school, so no drama or laziness was involved. But, sooner or later, positions started to change, and workers started to get laid off or replaced. I started seeing a lot more high-school kids getting hired, and the workplace started to become a lot more disorganized, unprofessional, and an excuse for kids to come in and goof-off than getting work done. Management was always very toxic in general, due to my main manager playing mind-games with me and never telling me if I was doing anything right, only if it was wrong, and I was scolded immensely if I didn´t do something perfectly. The other manager would constantly make fun of me personally behind my back to the other workers. Unfortunately, my time there didn´t last much longer after that, and I was replaced and fired. I had a pleasant experience to work there with the intense work environment with challenging work ethic, but the environment soon became toxic and brutal to work in, and for those reasons I would only recommend working at a Barros if it is under good management and a effective team of employees who work hard and together. The job has given me lots of experience to go into the workforce, both good and bad. I still would have taken the job if I knew what I know now, but I would have only gone to get some work under my belt for future employers and pocket money. Not worth staying there for the long road, because there are little to no opportunities for growth unless the managers favor you over other employees. Pay was minimum wage and long hours were grueling sometimes. Discounts on food was nice, and shifts were sometimes flexible depending on who I asked about it. The only worthwhile experience was the other co-workers who worked hard and worked effectively with a team of people.

Barros is a fun place to work, maybe one of my favorite jobs i ever had. I loved my management, they were nice and friendly but not too lenient. I worked there for a year and proved myself to be a hardworker, and i was working the schedule i wanted within months as a shift leader. Their P.O.S. system is incredibly simple, their script for the phone is very easy as well. There is an outlined list of duties to follow for each position so you are never just standing around and you (or atleast i was not) micromanaged. They have a great system that really requires teamwork on every end to make it happen. My only complaints were the lunch rushes in the morning. It makes it very difficult to maintain efficiency when you are out of pizza to sell and serve, then hand out numbers, then have to be behind pretty much until it dies down. They need to implement limits to each customer for slices, other wise it totally screws over a lot of other people. Also, finding out your delivery range is a pain, i had to check almost every other call to see if someone was, they should implement a feature in their P.O.S. that checks it for you. 
On the lighter side, the owner, Michael Barro, is the most humble man you may meet. He personally goes to each store in the valley to deliver all checks to employees and asks how you are, how you like the job etc. very friendly upbeat man. & when he cant come he would usually send his wife, who is also very pleasant. He also sends christmas cards to each employee with a christmas bonus. The longer youve been with them, the larger the bonus. Also, Barros food is as fresh as it gets. you will spend time in the mornings slicing peppers for pizza, making the dough etc. Almost everything they use is made fresh in the kitchen, and they are A+ at health regulations.

As a worker at Barro's, I would go around helping customers, taking orders, taking out food, clean and wash dishes, restock any items needed, fold boxes, refill ice, help customers with anything needed, etc. 

I usually walk in and clean the hot box, then carry on with the night taking phone calls, taking orders and giving out orders, delivering food to tables, and then proceed to finish whatever cleaning list items I have been given in order to go home. 

I learned so much about how systems work, how important it is to be able to communicate with others, and how important your role as a worker at Barro's is. Everyone needs to help each other.

The workplace is incredibly fast paced on a busy night, but slow on a slow night. It is nice because the employees are like family and they become good friends, just like the management.

The management is good, hey are there to help you out when you need help. They schedule you based on what YOU need, and will not do anything you don't want to do.

The most enjoyable part of the job is being able to interact with customers and having them come in and remember them as if they were family too. We receive a lot of regulars.

The hardest part of the job is keeping yourself together when customers lash out at you, and having to complete a bunch of chores at the end of the night just after we have gotten completely swamped.

A typical day working at Barro's Pizza consisted of knowing your designated position for the night (dining room, in-person orders, phone calls, dishes, ect.) and primarily sticking to your job for the night but also providing help wherever needed if your position is already taken care of. This job helps employees grow with communication skills, attentiveness, customer service, getting the job done, and many other important work ethics. The management was always helpful and leads the employee in the right direction at all times. The hardest part of this job was focusing on everything in the front counter at once and quickly providing answers to customers about the business' offers and menu--however, you become very good at this shortly after working there. The most enjoyable part of this job was the environment. The workers and management were always a pleasure as well as conversation with customers here and there. It is not hard to have a positive attitude in this environment which makes it easier as a employee in customer service!

What a typical day at Barro's Pizza would be arriving at 9:00am (8:00am on Friday's) and setting up the dining area properly to have the doors open at 10:30am. While doing so, there would be phone calls of customers wanting to set up last minute catering orders. Before working at Barro's, my patience was extremely low. Throughout the years of working, I learned how to tolerate my patience for not-so-friendly customers, and those hard, long days during my week. I learned how to train the new employees, working inventory, managing schedule, and balance the tills. Working at Barro's was like working with family. I've gotten along with all my previous managers in store, along with those in the corporate office. The day of my interview was the day I started my first shift. I also trained myself how to work the system. The hardest part of my job was definitely during summer. Summertime is the slowest time. My 10-11 hour shifts felt like 24 hour shifts. There was a year when I would open (9:00am)- close (10:00pm) for weeks at a time. I loved having Barro's Pizza as my first job, and the environment was always joyful, and fun. There were times where customers would ask if we were all related. There was never a dull moment there!

The management was horrible. There was always scheduling issues. I had tips stolen from me (my pay stub tip number was always less than what I received after about 2 months of working there, and my co-workers were making much more money than me for simply standing at the counter and taking orders while me and about 1 other co-worker had to serve and bus tables all while getting no help from the others just standing at the order counter. A typical day was exhausting, closing shift is done all by yourself, and pre-close is too. The people who had worked there longer often talked poorly about others working there or just straight up treated newer people poorly making them do almost all the hard work. What I learned from working at Barro’s is that nepotism is a huge problem and it is an even bigger problem with family owned places. I would not ever recommend anyone to work here. Working at Barro’s is the main reason why I will never work in the food service industry ever again.

If you're a teenager looking for your first job, Barro's is a beyond acceptable environment and work culture as an entry level employee. College students/ 21 and up have opportunities to get health insurance and 401k. 

They also give ex-felons a second chance in the work force!

If you're considering working your way into management, phenomenal bonus pay! If you're willing to put up with far more than added responsibilities. 

You're more than likely to face the following as entry level management:

More than a handful of 
superiors have seniority, you will likely be waiting up to 5 years or more to pass assistant manager, 
public & private verbal abuse, unsupported and unassisted 80 hour work weeks, management having beyond inappropriate encounters with subordinates during business hours, superiors changing in inappropriate places, and the occasional under the table cash favors.




A typical day at Barro's is not horrible, it will get busy and you just work with the team to get through it. Other days, I am surprised at myself that I didn't quit. A valuable lesson I learned from Barro's is that money talks, and the only reason I stayed after a recently bad change in management was because I needed to pay for college. There were many days I wanted to pull my hair out and walk out, but Barro's taught me that you just need to pull through those hard days and stay professional. There's a circle of managers that seem like they rotate throughout all of the different stores in Arizona, as since I've started back in 2015 I have met about 5 different managers. Some are awesome, some are not. In the workplace for the most part it's the same as any other job, you have people you like and people you don't like. The hardest part of my job is keeping sane from working with certain crew chiefs and managers. The best part is being paid and reminded that being there is getting me to my next step in life.

Worked as counter staff for about 6 months. Was constantly belittled for my mistakes instead of being trained properly. Very obviously shown favoritism by managers and those who were new were constantly being yelled at for making small mistakes. One manager yelled at me for asking a coworker to grab a pizza in front of several customers and other employees. Made me want to quit right on the spot. They also don’t give you a set number of hours. AKA you come in at a time and they will tell you when to leave. Several times I would only work an hour and a half and then be sent home. I would never recommend this job to someone who wanted to be counter staff, and to be honest makes me never want to support this company. 

For a first job, I enjoyed most of my time. It got me experience with serving the public. This was crucial for my next job as an EMT. Without that experience I'd have no leg up in the healthcare industry. Management was understanding and caring for their employees, they were fair. If you put in the work you had no problems with them. There was only one manager I'd call unfair or a ball buster. Expect a standard pizza place experience; boring with low pay because "you make tips" which to them justifies an awful wage. Though the job was never hard, even difficult customers you will grow thick skin for with time. If you're looking for a simple first job experience, Id look into your local Barros, just don't expect the world of it.

Top Job Titles	Average Salary
Delivery driver 3 salaries reported	$20.50 per hour
Kitchen team member 1 salary reported	$15.57 per hour
Counter person 7 salaries reported	$15.16 per hour
Customer service associate / cashier 3 salaries reported	$16.50 per hour
Pizza cook 1 salary reported	$19.50 per hour

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