truck driver

owner operator driver

diesel mechanic

customer service representative

logistics specialist

Bay and Bay Transportation

Working here provided valuable experience and allowed me to develop strong problem-solving, organizational, and multitasking skills in a fast-paced logistics environment. The work itself was rewarding, and I appreciated the opportunity to learn complex processes and contribute to improving workflows.

However, the workload was often unevenly distributed, and expectations frequently changed without adequate communication or support. Limited training resources and inconsistent management made it difficult to succeed, particularly during periods of high volume or organizational change. Employees were often expected to adapt quickly while balancing multiple priorities with minimal assistance.

The role offers an opportunity to gain experience in transportation and logistics, but prospective employees should be prepared for a demanding environment where clear communication and management support may vary. Improvements in leadership communication, workload distribution, and employee development would significantly enhance the overall work experience.

I was shocked to see such negative reviews on here from previous employees. I have been an employee of Bay & Bay Transport for over 15 years. It's a great place to work! Nothing like what some of these reviews would have people thinking. They take care of their drivers here. I’ve worked for other companies before so I know what I’m talking about. Most don’t care how many hours you work or if you get enough rest. They don’t care how many nights you get to spend at home or if you’re getting burnt out. But that’s not the case here. Managers do a great job of checking in and keeping track of things. So if one of the managers noticed you haven’t spent a single night at home in over a week, they’ll be sure to arrange the schedule so that you get time at home with your family. It’s the little details, things like that, that make the most difference when it comes to how happy you are at your job. I don’t know anyone who grew up dreaming of being a truck driver, but if that’s where you ended up you deserve to be treated with just as much respect as the suits, and they do a good job of that here. I know the company cares about me as a person, and not just as a worker that’s helping bring in profit.  I’ve recommended Bay & Bay to several of my own family members and friends and a few of them are still here working with me. I would never recommend somewhere to the people I love if I didn’t think they were going to be treated right. So if you need to know anything about what it’s like to work here, know that.

Here is my compliment sandwich about bay and bay. I worked for them for 7 and a half years and mostly I've enjoyed it. The are a very laid back company they don't micromanage you or trip about routing or fuel stops or idle time or anything  like that. The freight moves pretty slow here so if you enjoy downtime and  siteseeing and such and don't care too much about making a lot of money this is the place to drive. Thing is I average about 1500 miles a week with them lately and I'm drowning financially and despite my many efforts to tell them I need more miles they keep giving me increasingly slow loads and they don't have local options unless you live close to one of their yards. Their helathcare benefits are insultingly bad so hopefully you have a spouse with good healthcare or youre a veteran. It's also kind of a bummer that they don't go west so you will never see AZ, CA, NV, OR, WA, or FL. On the positive I will say that they are really good about respecting your hometime requests. Never have I ever been denied a hometime request and they will move mountains to get you home for that wedding or party or concert or vacation you booked for. Another cool thing is you get personal conveyance and they let you get away with A LOT as far as that goes. So if you like a chill laid back trucking life and dont care that much about making a ton of money bay and bay is the place to be.

Bay & Bay went through a major business model change 2 years ago when they changed a large part of the company from vans to refrigerated trailers.  The dry bulk pneumatic division remained mostly the same.  The transition had some challenges that have been overcome with time and patience.  The owner and upper management are very generous and forgiving of employees mistakes.  Bay & Bay has several driver/employee appreciation events and they hand out company apparel to promote an up beat work environment and to reward their employees.  They simply ask that you perform to the best of your abilities and make the best possible decisions to be safe and impact business in a positive manner.  Upper management takes time to coach and train people to correct issues.  The drivers and employees questions and concerns are treated with respect and honesty.  It might not be the answer they want to hear but it is the truthful one.

Since I started working here, I have had very clear expectations of what is required of me, and what I had to do to advance. You have the option of meeting with your direct supervisor every week to discuss your performance, as well as how you can advance into the career path you want. 

Management has started to put together more of a clear ladder for advancement, and I only see it getting better as the year goes on. 

Culture is relaxed and people hangout together after work and on the weekends. 

This job can be fast paced at times, and management puts the pressure on to make sure you service the customer the best you possibly can. It's not over the top, but if you need to take a break, they encourage playing games on your phone to wind down, or taking a  brief walk.

Work hard and get rewarded!

Fast at repairs in their shop but closed on weekends. 1 good terminal for drivers, 1 bad. Night/weekend support is through a very limited crew with most departments. I have to constantly demand miles. Have to check off my list of ways the planners can screw me before accepting a load. Do I have enough hours? Is there more than 14 hours between p/u & delivery? Is there time for a 10-hr break or a split? What's the weather like? Is there an appointment time & does it actually exist - seriously, sometimes it doesn't & then they want you,  the driver, to work it all out with the broker. They are worthless when there is a problem & they take so long to respond, when they do respond at all, that maximum damage has been done. Upper management only ever takes the planners side against the drivers. 

What is the best part of working at the company?
They never force Dispatch (Drivers make the call on weather related Dispatch. Just not a number they take pride in getting to know you as a person.

What is the most stressful part about working at the company?
The day in the life of a driver(is what it is) Maybe multiple stops, but that's rare. Always got me home. After learning the system,  no stress. 

What is the work environment and culture like at the company?
Family oriented and met the owner and his mom in my 1st 6 months. Invited everyone to a amusement park in Minnesota not far from the main terminal. Fed us, even paid a Uber to get us to the park! 

What is a typical day like for you at the company?
Drive, Deliver, Drive get loaded when ready Drive some more after a rt. Plan. Follow fuel suggestions. Easygoing.

Coworkers here are very friendly and supportive. Upper management here however is terrible. Manager is on a constant power trip all day. Required to hit 600 calls a week and 15 hrs of talk time with 0 exceptions. If you use your well earned PTO for a half day you still must hit this metric or you are removed from the incoming calls the following week which seriously affects your success here. Manager will sit out on the floor calling people out all day for things that are out of your control however does nothing to help the team in any way. Will just put blame on all the reps on the sales floor. Recently raised the load count to bonus from 100 to 120 with 0 increase in pay.. you get 1 percent of your margin on top of a very underpaid salary for the amount of work you do here. Used to be great now is just miserable. 

As usual; like most trucking companies,this one started out nice.But i have learned that the people that work at these trucking companies,(the driver mangers) can make life good for those they favor or know,And very bad for others.management or professional,attitude was not adhered to, or taught t.here .A more circus like ,or If you don"t like it you can leave attitude existed,abundantly. The more desirable  drive to locations were given to friends and relatives, They talked to their drivers like they were children. Not all were bad just a few.Its a very good comp[any to work for, if you're of Caucasian descent.

Very quick paced and challenging work from an office perspective.  There are always challenges and struggles to overcome.  It is extremely fun to build relationships with my co-workers. Very fun to work together with my co-workers to serve our customers by striving to make their customer experience the best experience to win or keep their business.  Doing the nearly impossible is what is very rewarding to me with this company and this industry.  Hearing the customers excitement or relief when we can pull something crazy off gets me up in the morning.

Top Job Titles	Average Salary
Truck driver 21824 salaries reported	$1,653 per week
Owner operator driver 28 salaries reported	$2,150 per week
Diesel mechanic 4 salaries reported	$34.63 per hour
Customer service representative 3 salaries reported	$54,667 per year
Logistics specialist 8 salaries reported	$43,813 per year

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